Hospitality at its finest !!!! They truely care about their customers and the team. Way to shine…read moresouthwest

Worst airline EVER !!…read more Me and 3 others were supposed to fly out of New Orleans march 16th at 5:10am .. We got there at 2am ... they didn't open their ticket counter / baggage counter till 3:45am Not only that but they admitted they were short staffed and had all 5 lines converge into a single line in the middle which made it take 3x longer to get our bags dropped and get to TSA . Also I had pre requested wheel chair help because I was injured and couldn't walk at the time . The clerk at the counter told me . And this is an exact quote " sorry where short staffed today , we have too many call out s , your gonna have to deal with it your self " which they legally have to provide wheel chair assistance .. Well long story short we didn't get to the ticket counter because of their short staffing till right before 5am ... then through tsa and the flight had already taken off .. Their best option was to rebook us on another flight. The next day in the afternoon and we wouldn't arrive till almost midnight ... over 32 hours AFTER we were supposed to already be there ... this would leave just 1 full day for our small vacation so we said no thank you .. give us our refund because that is not acceptable .. But it was their short staffing that caused this issue in the first place . So I emailed them and requested they cover the cost of our non refundable Airbnb because this was caused by what the even consider Controllable issues . They could have atleast offered what they give to those who need to be bumped to another flight considering this was their fault . Which is $2150 per person . But they basically told us to deal with it and accept that they ain't doing jack sh*t for us , they are the absolute worst Not to mention the wheelchair assistance issue . My suggestion is to NEVER fly Southwest Airlines,.. they are terrible and have garbage customer service !!!!

We were running late due to shuttle issues from the storms…read more We went to the check in. We were going to change flights because we didn't think there was a chance of catching our flight. The agent told us to go and hope for the best. I was the LAST person on the flight. They said they were waiting for us. We think the agent called ahead. Very thankful to everyone!!

What can I say. We landed here without any complications. When we disembarked everything was…read moreclosed. Good thing things stay open late on the quarter as we were hungry. The bathrooms were convenient and clean. Our luggage was on the carousel when we got down to pick it up. We have no complaints for the airport.

Whyyyyy??? No WiFi! Straight trash. If don't get offered a beverage?!!? This is not acceptable.read more

Flew to Boston with a connecting flight in ATL and had no issues. Smooth flight, boarding was easy,…read morein-flight entertainment and wifi worked effortlessly, and the crew were friendly. Not sure why anyone can really hate this airline. They do as good a job or better as other airlines to get you where you need to go. Helpful and friendly air crew and gate agents. Flights are on time or if not communicated to us the proper way. Can't go wrong flying Delta!

It was a crazy ride to Los Angeles. Our driver went so fast that we left the ground. We were there…read morein no time. My sister warned me that I better kick the tires before we left. but for some reason they wouldn't let me. With the courageous attempts by the driver, we were able to make a very smooth landing on the first attempt. Great flight great service excellent flight attendance and staff. Gave five stars anyway only because five was the highest number. Happy Thanksgiving, everyone

This happened back in October, and since then all I've received are generic, scripted messages…read moreclaiming my case was "escalated" and "rerouted to the proper channels." In reality, nothing has been done. No updates. No refund. No resolution. Just a constant runaround. This is exactly why your ratings are low and why customers are walking away -- you stop valuing people the moment you take their money. Remember, you're a customer somewhere too. Ask yourself how you would feel if your concerns were ignored and brushed aside like this. Let this be a warning to future travelers, especially those with disabilities: do not spend your money with this airline. They will take your payment, send automated emails pretending they're addressing your issue, then try to pacify you with a $15 credit toward your "next experience" -- essentially inviting you to be mistreated and overcharged all over again.

I reach assistance and decided to call this business at +1888 329 (0403). The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

The official 'customer service **Allegiant Air** (toll-free) number is **1 (877) 456-2077™ or +1…read more(877) 456-2077** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

The official 'customer service **Alaska Airlines** (toll-free) number is **1 (877) 456-2077™ or +1…read more(877) 456-2077** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

The official main 24/7 "customer service number" for Alaska Airlines is +1  (833) 462-0279™ or +1…read more(833) 462-02.79™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. Effortless Booking & Clear Travel Setup The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. Priority Airport Experience & Efficient Flow At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. Comfortable Cabin & Calm Environment Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. Reliable Journey & Smooth Arrival From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.a

I recently flew JetBlue non-stop from MSY to Boston with my husband and young daughter, and we had…read morea fantastic experience. This was my second time flying JetBlue, I was pleased with the service and would definitely choose them again for future trips. We arrived only 40 minutes before departure but were able to check our bags and coast to the gate without worry. My husband and I both laughed as we couldn't believe we made the flight after arriving to the airport so late! The check-in process was smooth, and the seats were comfortable, with ample legroom, making the flight enjoyable for both of us. The Partake Classic Grahams are arguably the best air snacks ever! IYKYK! I was also happy to find the very useful baby changing station in the airplane restroom, which made traveling with my little one so much easier. Oh, how I love traveling with my baby girl!

Terrible first experience. Flight was rebooked after a maintenance delay for 24 hours. I'm out of…read morepocket for a hotel and short 24 hours in what was already a tight itinerary. Other airlines offer vouchers for same day delays. Nothing from JetBlue.

Wow to MSY! This airport; I have been told is now only 3 years old and it is beautiful. I had not…read morebeen here for over 6 years and the differences are breathtaking. We unfortunately arrived very late and all the food, bars and eateries were closed, but walking through the facility even as late as 10:00 p.m. was refreshing and a beautiful sight to behold. It is very artistic: MSY is bright, open, airy, beautifully decorated and a pleasure to walk through observing the art. All of the welcoming signs to NOLA. Clean. Everything was clean upon our late arrival. The restrooms where I found myself ducking into after our arrival to change an infant was clear, clean and free of any and all signs of trash. Extremely easy to navigate to baggage claim, parking garages, rideshare/Uber/Lift are all easy to get to. Rideshare pickup is right outside of baggage claim just for the record...no traveling across the hallways to find the appropriate exit door for your contact. Signage is WONDERFUL! After a long delay of waiting at one airport to arrive to MSY it was a welcoming feeling to not have to deal with another disruption in our travel with trying to find the exit for transportation to our hotel. The door was easy to find, service/pick-up island was right there, and we were excited to have a ride within 3 minutes of requesting, once we stepped out of those doors. Our experience was fantastic. Let me say again, MSY is a very artistic airport! It's bright, open, airy, beautifully and cheerfully decorated for sure.

I encountered the friendliest TSA agent here at MSY. First…read moreencounter was when I had to put my carry on to get checked and he asked if I was going to be able to lift it and put it in the overhead bin. Lmao, this girl was stuffed with food, snacks and treats, my kind of souvenirs. Then again after, it had to go through secondary due to the seasonings from buc-ees :/ which led me to him again lol Friendliest TSA agent, had a good laugh at all the food I was brining back to LA. He also mentioned he was in the Marines, thank you for your services. And thank you for being such a delightful person!

If you have to fly pack a carry on. They lost my luggage. Put in a claim. Communication in the…read morebeginning was almost nonexistent and when you talk to someone it's very vague. Then after a while no communication from anyone and they close the account with no compensation.

I heard mix reviews about this airline. But I thought "hey, can't be any worse than Spirit" Right?…read moreWrong. When we got to our gate, we were surprised that they weren't boarding yet, so they were already a little off schedule. An hour later, the screen at the gate was blank for the longest time and none of the workers were present. Another hour passes and one lady comes over to tell us that the flight had been cancelled. Then they tell us that they can either get a refund or book another flight with them... but not both. I ended up having to spend over $1000 on tickets from a different airline. Should've just went on a more expensive airline in the first place... I would've actually saved more money!! Long story short: if you wanna travel, you gotta have money. If you don't have money, don't travel by plane.

Nice clean quiet plane, but absolutely very little under seat storage in economy. No room for…read moreanything other than your personal carryon item. Nice variety of entertainment choices from the seatback in front of you.

Took a flight from New Orleans to London to Barcelona on April 5,2017. I paid for the flight with…read moremy Chase card and used it for the following week in Barcelona. As the beverage cart came down the aisle, my wife and I requested 2 bottles of wine. I gave the flight attendant my Chase card and she ran it through her portable machine and told me " declined ". I knew this was highly unlikely because I had contacted Chase and told them of our travel plans. And the card had worked fine for a week in Europe. I then offered to pay cash , and was told they don't accept cash. She then proceeded to confiscate my already opened bottle of wine. My point is if British Airways has a credit card processor that does not accept my card they should have an alternative means of collecting payment , instead of embarrassing my wife and myself. If you fly British Airways bring more than one credit card. Myself and my family will not be flying British Airways again.