Very hard to find service of this quality anymore. Ryan was incredibly patient, professional and knowledgeable working a number of fixes and upgrades on a truck that would have been nightmare work for anyone. They'll definitely get all my business in the future. read more

This place is awesome! The fixed a crappy install by Best Buy after Best Buy (three different techs) told us what we wanted done was impossible. We just wanted our rear TV to work with the stereo/DVD we bought for our minivan. Called these guys and they knew right away how to fix the problem. The ordered the cable and had it fixed the next week after the part came in. Will never use Best Buy again and will come here when we buy our next stereo. Four trips to Best Buy is not worth the "free" and crappy installation. read more

Excellent worksmanship. The rear entertainment installed looks very sturdy and neatly done. Project was done in a timely manner. And the labor with lifetime warranty is just beyond expectations. Will definitely recommend this place for professional quality and excellent work performance. read more

I highly recommend this shop! Ryan was quick to respond to my inquiry and was able to get me in right away. We had a problem with an aftermarket alarm system that had been giving us trouble for months. Ryan was super helpful and fixed the problem super fast. I was really appreciative that he made the process so simple for me and only wish I had brought the car to him sooner. I will not hesitate to come back for future projects. read more

It's hard to find an honest, reliable and trustworthy shop and I'm as skeptical as they come, but Ryan and his guys deserve 5 stars. Ryan is super responsive, his prices are great and the quality of work is excellent. We've had an aftermarket dvd installed and it was so clean it looked factory. I've also had an issue with an old car alarm killing my starter that they were able to troubleshoot and fix in such a short time. If you need anything car audio/video or alarm related, don't hesitate to give Ryan a call. read more

I just went to United Car Stereo today after being referred to them by the Alpine Radio Company. BEST CUSTOMER SERVICE EVER!!! Ryan is AWESOME, and I cannot express enough what AMAZING customer service they provided to me. If I could give United Car Stereo 10 stars - I would! They are incredibly helpful, and saved me in a real pinch when my Jeep had problems with the Alpine radio connections. Thank you Ryan for being a consummate professional, and for helping me out of a real jam on a Saturday - with no appointment. THANK YOU SO MUCH! read more

I have had 5 radios with XM installed in my cars from some slop joint in San Leandro and had trouble with the reception of the XM. I took them hack twice and they told me it was XM not the installation, wrong! They fixed 2 of them, the antenna was not plunged in all the way. I will never go back to that dump on 14th St. I came here and they were eagre to fix the problem, great service and very friendly and knowledgeable. I will bring all my business to these guys! read more

This place is the only place you should go to get your stereo work done!! Ryan is the man. Great guy that will make sure you are handled and taken care of. Reasonable on prices as well. Won't go anywhere else to get work done for any of my vehicles. read more

Ryan is super knowledgeable on stereos and I am sure all his and your products. I had some work done on my boat stereo and he was recommended to me by Boat Masters so you know he is highly thought of in the industry. In my opinion you can't go wrong with Ryan and his crew. Thanks Guys. read more

I had Ryan install a hands free kit and Sirius satellite radio to an otherwise difficult to achieve vehicle. From the moment we met to the time of delivery, Ryan was professional, fair, honest and really listened to and met my needs. I have had work done twice now and am thrilled to write to this review! I will continue to do business with UCS (because of Ryan) and definitely would recommend them to any of my friends and family. 1. Price is right. 2. Very Professional. 3. Installation was clean. read more

Had a problem with an aftermarket amp in my tesla. One call to United Car stereo and they offered to coordinate with Tesla and got the problem fixed in 2 hours. Could not have been more helpful. read more

If you need work done on a car sound system, or need something added to your car sound system, I can highly recommend United Car Stereo. They installed whatever-it-is-that allows me to connect my iPhone to my 2003 sound system at least 5 years ago. I began to have problems with it 2 days ago and I took it in to be checked it out. They took out the stereo system and couldn't discover what the problem was. Then suggested I do a hard reset on my iPhone...and it worked just fine! I would have been happy to pay a labor charge, but after working on it for about 45 minutes, they didn't charge me anything. Now, that is great customer service! read more

Ryan is the best. I was referred to him by California Collision in Pleasanton. I am one happy camper with the system he installed. A true pro. My only disappointment is that he was too busy to join me for a few beers! read more

I was very happy with the service and work done by the fellas at United Car Stereo. They switched out my old stereo for a new one with Blue Tooth within the 1 1/2 hours they quoted, as I was under a time crunch, and fully explained how it works. They also asked me to come back any time for any problems or questions. My world has changed with Pandora, thanks to my new Blue Tooth and the guys at United Car Stereo. read more

Don't waste your money on these jokers. when I first inquired about having a "VERY" simple wedge shaped sub box made, they said they'd make it in one day at $250. Freaking over priced I thought, but Ryan offered he'd make it in one day (I didn't even ask for it, but he offered) and he was being very friendly, so what the hell. I took up on his offer. Mike (the owner) also claimed he can have it made at the end of next day (again, I didn't even ask for it), so I though all is well and it's just matter of making a payment and I can have my box in a couple of days. Man, was I wrong. All that friendliness was gone as soon as I made the $100 deposite. Next day I call to check on the progress and the owner Mike picks up, and saids "We'll let you know when we have it done." I thought, "hmm... I've that line before." I'm sure most people are familiar with that line as well. It's the line the shop gives you when they know they can't (or won't) keep the promises they made. Sure enough, I give them another day and Mike gives me the same BS. "We'll let you know when we have it done." Only this time, he flat out lies and saids "I never told you we can have it done in one day. Ryan said he told you it will take about a weekd." Not being able to delivery what they offered is one thing. Straight face lying about the promise made to the customer is something far worse. And it doesn't end here. Several days later Ryan calls and asks "In your sketch, you're asking for a terminal cut on back side of the box. Do you really want it? Without it, I can have the box done today. With the terminal cup, it'd be a couple more days to finish." Two thoughts flash across in my head : 1. I'm paying $275 ($250+tax) for a freaking box pending completion at their convinience, and these fools don't even want to give me a terminal box (which was included in the original sketch I gave them for a quote)?!??!?! 2. Installing a terminal cup adds 2 full working days!?!?!?! WTF? They installed a cheapo terminal cup (not even gold plated) and called me 2 days later to pick up my box. It took them total of 1 full week and a day to make a simple wedge style sealed subwoofer box w/ a cheapo terminal cup. Moral of the story : spend your money elsewhere. It will be a far better investment than wasting it on these clowns. read more

Fortunately, I did not have work done. Looking to support local business, I stopped in to inquire about a car alarm. Spoke with Mike, got a quote and went home to think it over. Returned on Saturday to see if it could be done that day / morning. Mike wrote up the order and said to come back at one and they would be able to get it done in a couple of hours. Returning at 1PM, pulled around back to see several cars sitting behind the business and appearing to be in various stages of installation. Went around to the front and observed a pile of work orders on the counter. Mike was not there. The person who came to the front shuffled through the pile to find my order. He said there was no way that I would be able to wait as it was going to be at least an hour before he could even start. That was not taking into account having to come in and answer the phone and wait on customers. I was willing to reschedule but it appeared that the earliest mutual time was going to be 5 days out. Adding to this was this person began to condem Mike saying that he is always making unrealistic scheduling commitments. Left and went to Pierson's in Livermore. They met the price, met the schedule commitment. Plus had a service bay. I am sure many others have had an extremely positive experience. The above is how they lost a customer. read more

Fantastic experience. Great prices and service that is very professional. I tried going to best buy first, but the service was HORRIBLE and the prices were higher. Also, this place does installation on the spot, unlike any other place I know of in the east bay. read more

Great customer service. Came in last weekend inquiring about a hiss in my boat stereo system and Ryan said to stop by with it and he would take a quick look. Came by today and Ryan was in the boat within 10 minutes. He adjusted a couple gain and crossover settings on the amp, verified the system was set up/wired correctly, and it sounds much better. He spent about 15 minutes of his time evaluating and answering questions. Then proceeded to give a me a couple of connectors if I wanted to a second aux input to the drivers dash. Didn't charge me a dime for any of this and he was professional, courteous, and even took off his shoes before getting in the boat. I was even inquiring about additional components and he gave me straightforward answers without trying to sell me anything.....(said I already had great speakers). Would be pretty hard to have a better experience. So am I happy customer?...not sure if I can be considered a customer since I have never actually spent any money, but I sure am happy with the business. Wish all businesses provided this level of service. This is where I will be going if I need any car/marine audio in the future. A sincere Thank You Ryan! read more

I was dissatisfied with the service provided installing my alarm system ,all the vehicle doors are not armed and was not complete in the time frame promised I would not recommend this buisness read more

A couple weeks ago I had a new speaker system installed in my truck here. The service was great and really knowledgeable and I didn't feel Like I was getting ripped off either. Also was a plus that it's a small place cause we got to work with the same guy the whole time which also made the experience better. And above all, the system sounds great and I'm really happy with the job they did. 11/10 would recommend! Coming back and editing this review; the subwoofer that I had installed back in November recently was blown out. I was really worried it would be a hassle (and expensive) to get it figured out. I went in and explained the situation and under warranty they took care of it no problem! Super easy and was met with more fantastic service. Took like 2 minutes to have them install the replacement. Still, 11/10 recommend read more

Ok, so this review is for my installation from them about 5 years ago and for their customer service a few months ago. I had this 10' Kicker free-air sub and older 5-channel Alpine amp that I requested be installed in my car. The amp installation I will say was VERY CLEAN, no problems with the amp install...but the sub sounded like crap. Oh and the dude that installed it for me was this heavy set bald guy, dunno if he still works there. He told me that it could be just the sub cause it's a lower quality cheap sub, that I will have to play with the tuning to get it to sound better, or if I bought their cloth to cover the compartment door where the free air sub was installed to reduce the rattiling for an extra $$$...I frickin paid the extra $$$ for the piece of sht cloth and it still didnt improve anything, like wtf can u just take it off and deduct that from my bill?? Please read my next review for MUSIC N MOTION. This guy didnt gimme any other solutions or suggestions. I felt robbed, unfulfilled and super unsatisfied like blue balls. A couple months ago, I bought a "better" free-air sub. Even though it can be free-air there are also numbers for a proper sized box if u wanted to do it that way. I went into United Car Stereo to get some feedback about this like if i can do the free-air route and just dynomat the heck out of the compartment it was going in or go the box route. I think I was speaking with the owner, I'm not totally sure...but this dude was unengaging, uninterested in helping me out, and didn't really provide that "we can do it like this and make it sound great" attitude at all. He like blankly stared at me and out unto oblivion as if i was his kid showing him i got an "A" on my test like "shuddup, who gives a fck." Again, I didn't get really good customer service. I know what good customer service is because I worked at Circuit City and I was friends with the Road Shop (car audio/electronics) crew and saw how they operated on the sales floor and in the back installing the products engaging with the customers to their satisfaction. To summarize, a negative star for sub install, negative star for making buy their "special" cloth that didnt do ish, another negative star for their overall customer service...I award half a star for the clean amp install though....unfortunately i have to give them more than what my experience deserves...1 star. Please read my next review for MUSIC N MOTION!!!! read more

Ryan answered all of my questions and was very patient and friendly. The install was completed way faster than expected.

After reading Yelp reviews about this business, I had them install a Pioneer 8000-NEX with a rear view camera in my girlfriend's 2011 Honda Civic. Not only did Billy do a fantastic job, he did it quickly and gave her an overview of operating the system without 'talking down' to her. 5-star rating because these guys got the job done in one day, everything works and I can't think of how they could improve their customer service. Will be going back to them for new products/installs as needed. Thanks Billy! read more

Assessed and fixed everything in less than an hour. So relieved. I'm recommending this place to everyone. I came in so upset and the guy was so calming. Love this place read more

I wanted something now. Yea call me selfish. I called, they were willing to install, even at 4pm. Randy was great, direct, helpful, and easy. Found what I needed with his direction, installed, and out by 4:45. Incredible. He even gave me a little discount. Just go here, it's that easy. read more

I have been using united car stereo for at least 20 years now. They have put new stereo systems and alarms in all of my cars, from my classic prize winning 57 Chevy to my Ford F-150. Their installations are always professional and there prices are reasonable. I like the personalized service that you just don't get from the big guys. Also, If you don't see what you want on there showroom floor just ask and they most likely can get what you are looking for. I have had some pretty complex fully custom systems done (head unit, custom encloses, multiple amplifiers, and alarm with paging) and if they tell me it will take a day it takes them the day, if they tell me it will take 3 days they have it done in 3 days or less. The point is that they are always on time and never trying to up sell. They are experienced and know what they are doing. I would highly recommend them to anyone who is looking for a fully custom system or just to add a little extra to their factory stereo. read more

I recently bought a new Honda Fit, and went to United Car Stereo to have a USA Spec BT35 bluetooth adapter installed. The price was reasonable, Billy did a nice job installing it, and he got the job done a bit quicker than expected. Once again, I am pleased to be a customer of this shop. read more

Service is great! Ryan is the owner and runs his shop not to make the most money but to make the customer happy. Great guy! Work is very neat very clean and done right the first time! I won't go anywhere else for work on my sound system! read more

Over the years I have had four vehicles equipped with car alarms at United Car Stereo. They were all 5 star experiences. They do excellent work and their prices are very good. Great management and staff. read more

Let me just say that this place and the people working here not only know what they're doing, but they can accommodate you very shortly after your phone call or visit, can fix any miss-wirings, locate fraudulent activity, and punk any work that a Best Buy audio employee from Tracy could ever dream of! Long story short, Best Buy was the worst place I could've ever gone to get my audio equipment worked on! Anyways, after coming here one time I could tell that Ryan and his crew were the real deal. They were easily able to answer any questions without stuttering or having to ask a fellow employee or look it up. Not that anyone should have to do that in a professional environment, but these guys can totally make you in the know of current technology. I got so much work done at this place that I'm going to have to start inventing stuff for them to do to my car. Car sounds great, all the electronics work, and all the additional accessoriesI had them work on were easily attained by the staff at United Car Stereo. I will be going back for something in the future. read more

I had no idea coming into United the options that would surface! My son is in the Marines and currently in Okinawa. I have his truck and wanted to update his stereo for him as a surprise for when he gets home. By choosing a touch screen stereo, that also opened up the option for them to install a back up camera! Nor did my sons Chevy Silverado have an alarm, so I updated his broken key list entry's for new keyless entries with an alarm that also gave him a remote start feature! He is going to be beyond thrilled when he sees his truck. Thank you so much to the guys at United car stereo, Mike and Ryan. They not only got my sons truck done immediately, but provided such a friendly atmosphere and quality work that I had to post a 5 star rating read more

A couple weekends ago, I had brought in my 2012 Toyota Prius along with my bazooka tube to be installed @ UCS. Ryan helped me from start to finish and I'm satisfied with the service. read more

United Car Stereo just installed my third system. They are easy to work with, honest and available for assistance after installation. They are the first place I recommend for this type of product. Ryan, excellent job! Thank you! read more

Installed a backup camera and stereo on my F-150. I am very happy with the product, the installation and the personal service. I knew exactly what I wanted and more importantly, what parts were needed to install it properly. Got at least 8 estimates (OK, I am a compulsive shopper). Several of the shops I got quotes from were going to cut corners on the necessary parts in order to save money (and NO, they weren't going to pass that savings on to me!). Ryan not only quoted ALL the parts I needed, his price was the same or in most cases lower than the competition. Additionally, as part of my decision making process, I took a few minutes to get to know Ryan, and I felt very comfortable doing business with him. I've had the gear for a week now, and everything works great. Can't wait to hook up the RV all by myself and get to some serious camping! read more

I got good advice from the owner Mike on how to best address the stereo issues with my vintage car. When I brought it in for the install Ryan worked on my car and did an exceptional job. He did a very clean and neat install and he did the whole thing in only two hours labor. I am really happy with United Car Stereo, I can't think of a single thing in my experience with them that wasn't professional and I was treated with respect and like I was a friend of theirs. Thanks Mike and Ryan. read more

Walked in with a couple of problems, one was my stereo's reception was on the fritz and could barely get any stations. Also my bluetooth hands free would randomly reset on me. Ryan took care of me. Gave me a quote on the stereo problem, explained a couple things it could be, brought my car around, and a few minutes later the reception problem was fixed. I guess the person I went to before (not United Car Stereo) did not hook my powered antenna up to the right wire. Ryan made a couple snips, connected the right wires together and that ends the story. He also suggested that before I buy new bluetooth equipment, try to upgrade the software on mine and see if the problem continues. No sales push, actually the opposite, as the reception problem was an easier fix then expected, Ryan brought down the price. Just good ole customer service the way it should be. I will be heading all my friends/family there. Thanks Ryan! read more

Brought in my GPS radio to be installed. It was quick and clean. Good job Billy! I'll definitely go back for future car stereo needs.

I got my car stereo system installed at United Car Stereo in my 2007 Honda Pilot. The person I dealt with was Billy who was both very honest and professional. He listened patiently to what I wanted and recommended a good, quality system which was not overly expensive. They do sell more expensive units, but these guys are not the ones to try and sell you something to make a quick profit. System installation and workmanship is great. The new audio system looks and works fabulously. The overall cost for equipment and installation was quite reasonable compared with some of the other places in the area. Although the overall sound output from this aftermarket unit is much better than with the original factory installed unit, a couple of weeks after installation I felt that my subwoofer was not functioning as it had. The lows coming out of the car speakers were just fine but I took it back to them to check it out anyway. Billy inspected it carefully and agreed to fix that for free. I appreciate the responsibility and accountability that these guys bring to the table and I will gladly recommend them to anyone. Great jobs guys and keep it up! read more

Excellent after installation Service!! Ryan is a true professional. He is able to quickly troubleshoot and resolve issues. Always ready to help with a smile. He didn't try to sell anything to me though he has plenty of stuff to sell in his shop. I bought a Pioneer AVIC-8201NEX head unit and had it installed on my old Acura. Price quoted was reasonable and it was in the same ball park as the other quotes I got for the job. I decided to go with United Stereos as they were close to where I live though it wasn't the lowest. I am glad I did given the after installation support that I needed. It is working perfectly now. I had a couple of issues that I needed help with after the installation. Both times Ryan was very receptive and addressed my requirements. I was not charged. Overall a very decent place to upgrade your car with state of the art electronics. read more

They did a great job installing a Bluetooth system in my Prius. At first I had some issues with an intermittent connection, but they worked with me until the system worked smoothly. Great service and great attitude! read more