we just wanted to give Renee at the service desk a special shoutout. we were stranded at IAH after 3+ hour long TSA line made us miss our domestic flight. Renee navigated our complex reservations since we had separate ones and helped us get on standby when all flights were fully booked. She saved our trip from becoming a total nightmare when we were preparing for the worst The club itself has decent food, including sandwiches, fruits, thai curry meatballs, and pretty good brownies. I must have stress ate at least 4 brownies in one club visit. read more

I wanted to give Renee V. at the service desk a special shoutout. We were stuck at IAH after a 3+ hour TSA line caused us to miss our domestic flight to SFO. Renee navigated our complex reservations and helped us get on standby when all flights were fully booked. She even helped with booking tickets on the next following day's flight in case we couldn't make the earlier one. She saved our trip from becoming a total nightmare when we were preparing for the worst. The club itself has decent food, including light sandwiches, fruit, Thai curry meatballs, and pastries. read more

United Club - Terminal E - Airport Lounges Near Me - Houston, Texas

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I finally got to use my benefits with United Club in Houston terminal E. Keep in mind they have a few lounges, this if the larger one with more choices. Easy check in, just scan your info and up the escalator you go! This lounge very large with plenty of seating. Staff very professional and helpful, it was my first time at this location. They have a great selection of food, drinks and snacks. We actually enjoyed the food choices. Make sure you walk all the way around. Keep in mind you only get one alcoholic drink from the bar. The day we went there wasn't a crowd. I would definitely return again. @noirvedanaturals read more

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It's a lounge. It's a rather older lounge but it's a lounge nonetheless. If you have a chance to come here, you would be able to get coffee, latte, wine, and some food like eggs, sausage, or tacos and some fruits and oatmeal. So they have food, but not like Asia. Compared to other US locations, this is pretty good. Now, if you get into the Polaris lounge next door, it's worlds apart. They constantly clean and bring things out. There are just constantly waves of people. If you have 2-3 hours, this place is pretty good. Get a seat, charge, and eat and drink. Relax. If you have 30 minutes, you're likely rushing to find any type of seating available- especially near a charger, seeing a line for the food and drinks and pretty much looking at your watch and be like... "not worth it". Either or, you likely have an invitation to come here. The location is great since it's in the middle of the terminal. read more

United Club - Terminal E - Airport Lounges Near Me - Houston, Texas

This United club is located in terminal E, right next to the United Polaris lounge, between gate E11 and E12. This specific United club is bigger than the other United clubs at the Houston airport. I have been here many times and finally decided to write a review. I fly internationally a lot, and in my experience you can easily get some work done here, or relax, whichever you need. This lounge is very spacious, with plenty of seating options. The stuff is always polite and friendly. However, food and beverage choices are very limited but is the same at all the United clubs. Hopefully in the future they add private pods/booths to recline and take naps. Overall, this lounge strikes a great balance of comfort service, and quality. read more

United Club - Terminal E - Plenty of seating options! - Airport Lounges Near Me - Houston, Texas

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I had two long layovers in Houston on my last trip, so I went to United Club to have a better place to relax and wait. United Club is available for first class passengers flying with United, for those with paid memberships. Day passes may be purchased. The United MileagePlus Visa card offers two free passes each year. The Club has comfortable seating areas with good lighting for reading, free WiFi, outlets for charging devices, and end tables to place your plates, cups, or whatever. It's not intimate nor private at all, but it is quieter and more comfy than other places within the airport terminal. There is also an area near the bar similar to a restaurant dining room with tables and chairs. It is not a good place to sleep. But if you happen to doze off like I did, no one will bother you. The Club offers light food, snacks and drinks. I did not get a drink at the bar where they have sodas, wines and spirits. By the coffee station they had some muffins, or cookies set out. I enjoyed the self service coffee and ice water. There was an area with fruit, sandwiches, cheese and crackers. Another area had hot food: pasta in an Alfredo sauce and sautéed vegetables (mostly squash and onions, heavy on black pepper). There were also a choice of salads (couscous or greens). The plates are small, as the food offered is not necessarily meant to be a full meal. The Terminal does have plenty of restaurants and eateries if you are hungry and want more options, or need food to meet special dietary restrictions. The restrooms are clean, and provides a better place if one needs to freshen up between flights or change clothes. On my return home, my day started at 2 AM in South America, so after a couple of long flights I arrived to the United Club at 6 PM, and it was nice to have that option. read more

Lounge is huge, but way to busy and people are animals in here. The food sucks. One salad and pasta station and another cheese and crappy sandwiches. Gonna go try the other lounge. read more

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With all the travel challenges these days having a club pass will make the time you spend at the airport much less stressful - I can't imagine having to sit in the terminal for hours on end, so no matter the short comings of these United Clubs I'll take a seat here anytime over hanging out in at the gate. This club is nice and I know that is subjective but these were never meant be a luxurious experience it's a perk that allows you to relax in a comfortable chair, work, nap and enjoy a few snacks and refreshments it's not meant to be a pampered experience where people wait on you hand and foot or clean up after you. I admit the experience has changed over the years with the introduction of credit card rewards and as the admission options have been relaxed somewhat, they have become more crowded so the experience is much less than it once was but I still appreciate they exist. This particular club is comfortable and offers clean restrooms and pretty good snacks which vary depending on the time of the day, the staff here is very accommodating and professional and the patrons are definitely entertaining, it's easy to spot the newbies, the regulars, the professional travelers and the ones that take advantage of the free food and beverages and then there are the ridiculous, I watched a woman with a travel bag full of zip-lock bags bagging fruit and snacks like she was shopping at a grocery store that may have contributed to the decrease in quailty or selection of the food along with the rising overhead cost I don't think these lounges pay for themselves. So complain if you like but remember you chose to walk through the door and it's likely you're using a perk or reward and it's free so no one will be upset if you choose to stay away from this less than acceptable option - I not saying this is a five star experience but there are worst places to hangout at this airport and no matter what your expectations are it's more than just okay... read more

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This United Club in Terminal E is larger than the one by Gate C1. Still, it was fully packed at 11am on a Tuesday. Food is the same. However, the check-in staff here was much nicer and helpful than the crew at C1 was the evening before. read more

Another airport lounge review from the queen of them. The Terminal E lounge is probably the nicest United Club in Houston - it's certainly the most spacious. Nice views of the planes and runways. Food selections are limited - a couple of hot dishes, a couple of salads, some mini sandwiches, lemon bars and chocolate chip cookies for dessert, and the ubiquitous cheese and crackers. I tried a mini club sandwich, pasta in a creamy sauce with sausage, and dessert. Everything I tried tasted good, though I typically never eat the cheese and crackers. There are no self-serve beverages here other than water and coffee (the club in C North is the only one with a soda machine). However, soda (and alcohol, of course) were available from the friendly bartender. Despite its large size, this lounge can get crowded - all of the United Clubs in Houston do, although the E lounge is usually not as bad as the two Terminal C clubs (the C south one had a line out the door when I walked by). The first time I approached the Terminal E lounge, the classic "currently not accepting one-time passes" sign was up, but I came back about an hour later and the sign was gone and I was in. (Yes, I know I'm part of the overcrowding problem with my United Explorer card, but I mostly just have it for the Group 2 boarding. The lounge passes are just a side benefit). read more

United Club - Terminal E - Dessert and drinks - Airport Lounges Near Me - Houston, Texas

The United Club here is pretty big with ample seating. The bar and food services are pretty good. There are also charging terminals at some of the chairs, but the place does get crowded. it's still a good place to kill 3-4 hours while waiting for your flight. read more

United Club - Terminal E - Airport Lounges Near Me - Houston, Texas

The UA longhorns rolled out the red carpet. Maybe the most endearing barroom reception ever. Modelo was cool and service was warm. But what I'll never forget is the animal crackers. Texas heaven is tossing back a handful of shortbread tigers chased by an ice cold swallow of Mexican lager. If any part of me wants to go back to Houston, it's the part that loves a good cookie. read more

United Club - Terminal E - Airport Lounges Near Me - Houston, Texas

Great selection of food options. At peak times you may wait in line for food. My cocktail was made very strong. I enjoyed the taco bar. Unfortunately, rude customers can ruin the experience. Be patient and kind to the staff. read more

If you're anything like me the most hectic part of traveling is the airport. Too many people, crowds, noise, babies crying, long food lines, and no where to sit...and on and on and on. Well, take a deep breath and enter the UAL lounge. However, since the membership has changed over the years, I have found the lounges more crowded than before, and no longer do I find a room full of suits. Nonetheless, there's a glass of free chardonnay calling my name to calm my frazzled nerves. I still manage to find a place to sit and a few little snacks are always fresh and readily available. Tiny sandwiches, pasta, salad, cookies, crackers and cheese (to go with my wine) and in some lounges...sorbet. A full bar with some free drinks like sodas and cocktails but you do pay for premium liquor. Nice to stop in when I have a long layover. read more

United Club - Terminal E - A window with a view - Airport Lounges Near Me - Houston, Texas

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I must admit it's hard to experience this club after visiting the newly renovated one in Denver. The vibe is is similar to the others (not remodeled), and this one is not too busy. The disappointment though comes from things that could easily be fixed. No tea, except for chamomile (which is not even a tea), they are supposedly waiting for a shipment...And if you want to get a soda instead, it's only available at the bar, how inconvenient is that? Food is similar as what you get in other United clubs. read more

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I have never really been impressed by any of the United lounges I have been in as they are overcrowded, therefore often dirty as the staff can't keep up, and that many people in one area is just sensory overload. They have small bites on offer buffet style and a bar, and you can imagine those are quite popular so pack your patience. read more

Staff not friendly, got there 20 minutes early & told could not wait inside only outside of club although there were seats in waiting area!!!! Food not appealing. read more

This is my first time in the E terminal club. This is a nice big open space. The hot food is a ways away from the bar, and the selection is dismal. There are plenty of nice comfy seats, tables, and chairs. The bar staff is amazing. Ayonna and Jorge were super friendly and on point. The wine selection included was very limited. First time I have seen that in a United Lounge. All they had was a red blend and a sparkling. That was it. read more

United Club - Terminal E - Ayonna is amazing! - Airport Lounges Near Me - Houston, Texas

1. Filthy men's' bathrooms. 2. Cheap generic sugary breakfast similar to what one gets free at any budget motel chain. Any time I see tall see-through plastic cereal dispensers I know I'm back in cheapie-land. 3. Ultra-bright LED lighting is not nice to weary travelers eyes. Feels like a Walmart, not a members-only lounge. 3. Not worth the money, sorry United. read more

United Club - Terminal E - Grain elevators are here for you! - Airport Lounges Near Me - Houston, Texas

This place is always a good respite, though the food selection here was meh. Service was good, as always. And the place was a comfy spot.

This lounge, which is located in Terminal E, is the most spacious of the United lounges at IAH. Plenty of seating with charging ports and comfy seats. The food is always hit or miss but it's free so I shouldn't complain. There's a full bar with complimentary well drinks and wine/beer. The staff here always seem friendly and someone regularly clears away dishes. Bathrooms are kept clean as well. The lounge itself is a bit outdated but it's definitely better than waiting at the crowded gates. read more

Terrible United Club at IAH. Nothing like the modern ones at LAX and EWR. The ones at IAH are a joke. Staff is always nice but all are in dire need of an upgrade. Quite unacceptable for IAH being one of United's main hubs. United IAH service in general is horrible. I'm talking about the Gate workers and the luggage workers. All are always in a bad mood and BAD AT THEIR JOBS. They seem like they don't care. Horrible outfit out of IAH. read more

Upscale well appointed United Club. Spacious. Full bar. Plenty of seating. Even a children's room. Good service. Plenty of food to eat ! read more

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Serving a variety of salads, sandwiches, pulled pork, macaroni & cheese, chips, and dessert throughout the day. They also have a full bar. There was no soda machine during the time I visited. I am certain you can get it at the bar. I don't recall if they made Gate assignments. read more

United Club - Terminal E - Airport Lounges Near Me - Houston, Texas

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Terrible. There's really nothing here you can't get in the regular area. The seats are hardly more comfortable and god forbid you cross your legs or sit on the floor because there's no other place to sit someone will come immediately and tell you you can't do this you can't do that. Food is mediocre and 90% of the bar you pay for. Dont spend your money here. So many other clubs will value you and treat you bette read more

One of my favorite United Clubs at IAH. Love the 2 story layout, beautiful aesthetics. The staff is very attentive and constantly stocking the food and snack options. read more

United Club - Terminal E - Airport Lounges Near Me - Houston, Texas

United airlines pack people in planes like sardines, have horrid food and treat passengers disrespectfuly then reuse you entry on a one time pass to the lounge even though there are visible open spots and tell you it's full. I'm done with this airline and so should you ! read more

Mm I needed this. Better than the C club. 5 stars for the excellent food stations, lotsa variety and tasty. Seen jelly beans, wasabi beans and that third thing at other lounges but first time seeing Lays. I mean really plenty of food here. Not pictured are the salads and sandwiches. Came Black Friday around 5 and still found a seat. read more

United Club - Terminal E - Food - Airport Lounges Near Me - Houston, Texas

Ok food. Nice chairs. Quiet depending on other customers. There's a family room off to one side. It's a little hidden but it's there. Staff is attentive to keep the food stocked and area clean. Lots of problematic issues with flight and travel but this is a relatively pleasant spot in the midst of your journey. read more

United Club - Terminal E - Food service counter. Eggs and sausage for breakfast with some add-ons like cheese and pico. - Airport Lounges Near Me - Houston, Texas

This United club was clean and has a nice assortment of food and snack options. It's a medium sized lounge and consistently full of travelers. The service is friendly and helpful when I've visited. read more

It's the Wednesday before Thanksgiving. This place is PACKED. Attitudes all around, yet these lovely ladies behind the bar served up nothing but laughs and joy. Thank you Veronica and Victoria! You are amazing. Your vibe and charm is contagious. Very appreciative on a typically obnoxious day of travel. read more

We were originally scheduled to fly on Delta from SFO on a red eye..with a connecting flight to Punta Cana. We're in San Francisco with two hours until departure and Delta cancels our flights with no other flights getting us to our vacation destination until 1 day later! United to the rescue! Found flights immediately and only a total delay of 3 hours total for our trip compared to original itinerary. Now...on to the United Club Lounge: We were stressed and tired and decided to purchase a "Day Pass" for the United Club lounge. I've never been to one before and thought it would be a nice way to relax during our 4 hour layover in Austin. First impression was terrible due to the very rude employee at the front desk who checked us int to the lounge. He wasn't friendly at all or helpful and had a very condescending attitude towards us, especially when he knew we were lowly "day pass" customers! He was a total D !#***!!!!. Other than the bad first impression, every other employee was extremely nice and polite! The lounge is very nice! The breakfast they had was pretty darn good: scrambled eggs, bacon, pico de gallo, crema, cheese and tortillas, plus an assortment of fresh fruit and pastries, as well as coffee machine that makes espressos, lattes, etc, cold drinks.. There is also a bar, charging stations, and very comfortable chairs. Lol...while I was writing this review , the same rude male employee just came over to a woman and her child and woke them up and told them they're not allowed to be sleeping on the bench seat! I understand you want a standard of decorum in here, but he's a total tool! You know those people in life that are over the top male "Karen's"! United....do yourself a favor and get rid of this terrible employee...he should not be in the customer service industry! read more