Very spacious and wonderful place to relax while waiting for our flight. Service was great and environment was perfect

This United Club is on the smaller side, but it still has everything you need for a comfortable airport lounge stop. It may not be huge or especially flashy, but it works well. The space covers the basics, feels functional, and gives you what you want from a lounge -- a quieter place to sit, recharge, and take a break from the terminal. Overall, a solid lounge that makes good use of a smaller footprint. read more

United Club - Airport Lounges Near Me - Kenner, Louisiana

Wonderful little airport lounge hidden away at the New Orleans airport. Nice place to relax while waiting on your flight and they have great muffins to satisfy your hunger.. if you're stuck in the airport for a few few hours this is where you want to hang out. read more

United Club - Muffin & Juice Breakfast - Airport Lounges Near Me - Kenner, Louisiana

Who knew there was a United Club in NOLA. It is subterranean and the old school design. But I liked it. The staff were super pleasant. The Club was actually a decent size and not overcrowded. It served the normal United food which could always be improved. But it was a nice respite if not undiscovered. read more

United Club - Airport Lounges Near Me - Kenner, Louisiana

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mixed feelings about this specific United club. Somewhat small and the floors were dirty. The ladies room wasn't clean either. The staff was friendly though. When it came to the food: nothing stood out, but I would say go for it if you're hungry. It was comfy and quiet, but they need to clean it up. read more

United Club - Airport Lounges Near Me - Kenner, Louisiana

Great new club in a location where United previously didn't have one. Plenty of room to sit and relax. Decent food offerings and bar. Club staff were all friendly. read more

Edit: When I returned with less than three hours until my flight, the second receptionist was more rude than the first. I didn't even get finished scanning my pass before she rudely asked what time my flight was...I responded by saying that I know she needed to see my boarding pass. Her response was that she didn't ask for it but asked what time my flight was. If you get to the airport early, don't plan to use the club. They strictly enforce the three hour rule they claim is easily visible on their site. As an FYI, it's not. You won't see their 3 hour rule by clicking "our policies" nor do you see it on any page before you make the purchase and it's not on the pass you get after paying. The only place you see it is when you navigate through the app to your Passes. There they have the rule listed. But, you won't see it unless you hunt for it. So, save yourself the hassle, don't event attempt to show up a single minute early. The receptionist made a point of rudely telling me the exact minute I would be granted access. I think that what really gets me here is that these clubs are designed to make the trip less stressful and more comfortable. The attitude of the staff I encountered was anything but!!! read more

FANTASTIC UNITED CLUB! First and foremost, excellent service...from the agents to the food selections, the bartender to the cleaning staff...all are friendly and professional. They offer a large self-serve food bar with hot and cold items that is continually being refreshed. For beverages, they have an epic soda and coffee machines along with a full bar. Lastly...sparkling clean in all areas. Thank you United! read more

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Pleasant small club. But the bartender Carlos is a lazy man. We sat at the bar for a while. He kept serving the folks who were at the walk in station. I finally got up to stand in line to get our drinks. Despite a $10 tip he never checked on us at the bar. Our friend who also sat at the bar said he moved like a snail. He was the worst United Club Bar Tender I ever experienced. read more

Surprisingly little find in the MSY airport. We didn't suspect United to have a lounge here, as it's not one of their hubs, nor do they have many flights going out. But sure glad we found it! Furniture was clean, and actually the entire place was spotless and seemed brand new. But when I checked the Yelp reviews, they've already been open for a few years!!! Impressive. Because there are fewer flights out of MSY, you can definitely feel that there's less foot traffic here, in a good way. The whole lounge is just still put together nicely. Food was standard like every other united lounge, but wow the staff was exceptional. They were quick to clean, and so friendly and professional too. Amazing little find in the MSY airport!! read more

You don't always have a lot of options with UC (united club), but I have to say this is one of the cleaner and nicer clubs we've been in. The staff is ready and wandering around to ensure top service and top food is available for patrons. Enjoy a quick bite, a drink or lounge for a bit before your flight. read more

United Club - Food bar - Airport Lounges Near Me - Kenner, Louisiana

Rhonda front desk staff rocks! She went above and beyond to assist me with purchasing an upgrade for a future flight that I was unable to do due to it being partner Air Canada. Thank you Rhonda!! read more

This new United Club is a hidden gem at NOLAs beautiful new terminal. The entrance is understated just before United gate C9 and Starbucks on the right. You can either take the stairs or elevator down one floor. The club is surprisingly large with nice bar area, hot food bar, plenty of comfortable chairs with USB and electric. A few private rooms, bathrooms and more. Enjoy! read more

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Definitely one of the best United clubs in the country. Crawfish etouffee was fantastic. Not packed. Extremely friendly staff. Beautiful clean brand new facility. read more

United Club - Crawfish etouffee was amazing - Airport Lounges Near Me - Kenner, Louisiana

Wow! Had a few hours to kill before catching a flight home and what better way to spend it than in the very comfortable United Club lounge. The food spread is amazing with Louisiana Crawfish Etouffee & rice, green beans almandine, cheese tortellini, sliced Turkey and fixings for sandwiches, veggie lavash, a full salad bar, bbq chicken sliders, pita chips and dip, a variety of deserts and drinks - astounding and tasty. Plus a complimentary full bar (premium calls are not free). All in a very comfortable setting with a variety of seating. And the staff - all hard working and attentive. Live United :-) read more

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i travel weekly, and frequent plenty of United Clubs. This one is not only clean, the food variety is great, staff incredibly friendly and overall, one of the best I've ever been to. Kudos to entire team!! read more

Great food, not crowded ... nice little spot! They had biscuits and gravy for breakfast! Haven't seen that at an airline club before. read more

United Club - Biscuits and Gravy ... are you kidding me! Love it - Airport Lounges Near Me - Kenner, Louisiana

Located near gate C7. This is a typical United Club, with comfortable chairs, food to snack on, decent coffee, a full bar, clean restrooms, and courteous staff. There is one difference... As is fitting of a club in New Orleans, this one has muffuletta sandwiches!!! I hope this is a permanent thing here. read more

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Had one drink and the guy refused to serve anyone. Poor business for people that pay for the card. Rude and unprofessional. Seems like someone is having a power kick... I will be calling corporate read more

Not to crowded, kept very clean. Great way to relax before my flight. Staff was very nice and helpful.

This is a new and fresh United Club. Five stars go first to the enthusiasm offered by the staff of this Club. They also offered some hot dishes which you do not typically see these days. I also appreciate that United seemingly has expanded their Clubs to non-hub cities which may make them unique amongst the legacy carriers. The Club is downstairs so you do not have the typically club views, but the opening enthusiasm made up for it in this case. read more

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We had some time to kill before our flight and I'm glad we found this lounge as it's the best United Club I've been to. we visited midday on a Wednesday and there was only a handful of other customers but it filled up a bit by the time we left. Food selection was the the typical serve yourself fruit, sandwiches, deli meats, cheese, etc, along with a few hot dishes. Drink selection consisted of a few craft and local beers in bottles and on tap along with a good selection of liquor (top shelf liquor available for purchase). Everybody working was super friendly, especially the two bartenders who provided some great conversation and insights about the area. read more

I was quietly reading when an employee, whose position was unclear, loudly embarrassed me by accusing me of putting my foot on the furniture. My foot was not on the furniture at all: I was simply wearing a long dress that obscured her view of my legs. (I'm not sure why she needed to see my legs anyway...) Her tone was condescending, and I did not appreciate the fact that she accused me of exhibiting poor manners while everyone around me turned to gawk. The atmosphere was rude and unbecoming, and, when I let the front desk agent know what had happened, she was polite enough but unapologetic. Meanwhile, a toddler in tennis shoes was literally standing on a chair, and no one felt the need to humiliate her or her mother. read more