I think ice cream just might be my favorite food and I KNOW Jeni's Ice Cream is the best there is…read moreso when I saw a story about their new flavor, I immediately made plans to drive the 45 minutes to their nearest scoop shop! The flavor, Opaque, is a dark black and tastes like dark chocolate brownie batter. Their description mentions balsamic cherries as well but I didn't pick up on that at all. Because their flavors are so unique and always delicious, we always go for their trio of half scoops. In addition to Opaque, I also got Popcorn Brittle, and Lemon Bar. The lemon bar threw me because I was expecting tart lemon but it was more coconut flavored with sweet lemon, I definitely think the name is misleading. It was pretty good but could not compete with Opaque and Popcorn Brittle (which was my favorite of the three) The servers were friendly and hard working. There was a stead stream of patrons the whole time we were there and the employees kept the line moving. This mostly a scoop shop with not a lot of seating, three small tables with two chairs each and a bar with about 6 stools. They had plenty of outdoor seating as well.

Came by Jeni's as this was recommended to me by a few people, it was our first time visiting…read moreKentucky & Ohio so we had to stop by before heading home. This location is so cute, it's got some patio seating as well. There's parking right outside that is limited to 15min. The staff was nice, however I can tell they were getting a bit impatient with us sampling some of the flavours. It was hard to pick! Everything tasted so good! They had half scoops which is little, haha not enough for us we ended up getting their most popular which is 3 half scoops. $7.80! Not cheap but it was worth it, all the flavours were so creamy and flavourful. I don't even remember the flavours but they were gone in a minute!

First time having Whits and it was very good. Servers were super sweet explaining how to order and…read moreflavors of the day. The store front is small but you can walk through an opening into Donatos pizza to sit and eat.

While I'm not usually a fan of custard this stuff was pretty good. I was able to pick which flavor…read moreI wanted along with some toppings. The employees were super nice when we were looking at all of the many options. The inside is connected to the pizza place next door so you can also sit in there with your custard to eat before leaving.

Great Service ! The food was delicous. Got an original with Chocolate Chips. Would definitely come…read moreagain.

I came in on a hot day for the first time after seeing someone walk by with a smoothie that looked…read moredelicious! I was immediately greeted by the staff and offered to try the core yogurt flavors - I tried the blueberry lemon which was sweet and nicely tart - I proceeded to get a small smoothie made with this as the base with raspberry, pineapple and mango - the fruit wasn't blended all the way throughout which was its downfall along with it being a tad pricey for the size given compared to other smoothie shops but for a treat when in the area I will definitely stop in! The inside was clean enough but the sitting is a bit congested. I did receive a coupon for 2$ off my next purchase so I will be back!

Three stars because the ice cream itself is five stars always. However, we went here because it was…read morenew. When we got there, it looked so fancy inside. You order on a computer, and normally I don't mind these, but this was so confusing and complicated. My husband was ordering a milkshake and it required him to push so many buttons to order. We are zillenials, so if it was difficult for us to figure out, what about people who didn't grow up with technology like that? I think ice cream shops should have human connection. Again, the ice cream itself is top notch and the employees were nice. My main issue was the way you order.

The tall guy Zack is always friendly and helpful. Always has a positive attitude and makes sure…read morecustomers are taken care of in a timely manner. The place is always clean. Ice cream is amazing and always fresh. Wish I could say the same for the other employees. Short girl with black hair could be a little more friendly or maybe she should work somewhere else. Seems to not want to be there.

Delicious ice cream flavors and super friendly staff! This is a hidden gem tucked into a…read morenondescript strip mall. Inside, it's clean, bright, and smells delicious. I tried honey lavender and honeydew Italian ice (vegan). Both were delicious and they especially went well together! My husband got an ice cream sandwich with banana pudding ice cream. The flavors were all so unique and sounded amazing, I had a hard time choosing. The pieces here are steep at 10$ for a pint and over $5 for a scoop on the smaller side, but I think the quality of the ice cream sets it apart. Oh- and there's a free Photo Booth in the restaurant that our family loved! Highly recommend stopping by when you're in Florence.

If you're craving fresh, homemade hard ice cream, this place is a must. The Biscoff Butter Cookie…read morewas unreal - ultra creamy, packed with rich cookie butter flavor, and loaded with the perfect balance of sweet, buttery goodness. Easily one of the best scoops I've ever had. The Peanut Butter Marshmallow was just as indulgent--smooth, decadent, and full of flavor. My husband went with the Dutch Chocolate and said it was rich, velvety, and spot on. Every flavor tasted fresh and handcrafted. We'll definitely be back.

Fun Yummy Family…read morefriendly Good prices Lots of choices I want more and more! This business ess has been around a long time. The staff is very helpful and friendly. The place is very clean. Understandable that this has such a high rating.

Service is always great , doughnuts were decent, ice cream is always amazing! Graeters is always a…read moremust!

This is one of my favorite ice cream spots since it has so many options. Today I had Black…read moreRaspberry Ganache with Chocolate Chips and my daughter had Cake Batter with sprinkles. The service was great, they are always well staffed to keep the lines moving!! They also have inside and outside seating available. It was the perfect treat!!

Service was fast and attentive, our server was helpful and mixed us up right. My friends first…read morewaffle cone in awhile and loved it. Clean throughout. Music gently playing.

The best creamy whip in town. They have a flavor stripe on the outside of the ice cream. The…read moretropical orange is the best. It tastes wonderful.

I visited this place for the first time and noticed that it was dirty and dingy. I also saw that…read morethe refrigerator door, which held the milk and other dairy products, was left slightly open, which didn't allow the dairy products to be properly cooled. I assumed it was just temporarily open as the girl behind the counter was busy taking orders. I didn't think much of it at the time and decided to order a milkshake. It turned out to be a big mistake! I became very sick that whole evening from consuming spoiled milk. I will be contacting the board of health about this. This place really needs to be shut down.