Used to be decent but not anymore. It's an expensive service so I expect more than a 3 minute stop by a service technician every other month. Additionally, getting a hold of anyone on the phone is impossible these days. No one calls you back when you request it. Instead 2 days later you get an email claiming they couldn't get ahold of you or leave a message (cell shows no missed calls, voicemail is not full). I'm so disappointed I ever paid this company. Total rip off and want to make sure my neighbors don't get taken advantage of either. Best of luck to you with your pest problems! But this place is no solution. read more

Was a Customer for over 13 years - I made error in recent May 2025 payment of 10 cents short - yes 10 cents. They sent my account to a collections agency. No notification until I received email from agency. I reported business to BBB for poor business practices & also filed complaint against collections agency with State of WA and Federal Agency based on required notification steps. No apology from United Pest - I even referred them to next door neighbor and will encourage them to cancel service. Avoid this business. read more

The technicians that came out were very nice and did a pretty good job of spraying for bed bugs and setting out rat traps,but they did not kill or catch any rats. I killed several myself. The bed bugs are still here after months with only 2 treatments they gave us. Their head honchos came to the house and declared there are no bed bugs after they placed six ridiculous paper glue traps which weren't even where they were likely to travel. Yet I still am getting bites. They tried to convince me I was getting bitten by something else (which their treatment should have killed) or that I was imagining it. The only thing they trapped was us in a heinous contract for thousands of dollars! read more

United Pest Solutions - Too curved, weak glue, no way to attract bugs,in inappropriate places (bedbugs are inside sofa) - Pest Control Near Me - Kenmore, Washington

My tech, David, is so wonderful to work with! He is a great communicator and is very kind and patient and gets my "ant" anxieties. As does my (fav) customer representative, Deana! I continue to be impressed with U.P.S. and will continue to use them in the future! I always feel well taken care of and part of the team! read more

Disappointing. I paid for both inspection (very skimpy, did not inspect the entire house) and Exclusion - rodents in basement. I couldn't be more disappointed. A week after the exclusion work was done, I spotted new droppings in the focus area, and installed a security camera. It didn't take long before it spotted a big fat rat entering the space unhindered, making its way into the house - exactly in the area where the "exclusion" was supposed to take place. I don't know what they did, or didn't do, but a thousand bucks later, no rat feels excluded in this house... They are probably in the process of creating a nest somewhere. We are also bound to a "service schedule" which, based on the exclusion work, is as useless as it sounds. I don't know what their "warranty" stands for, but so far, I am very disappointed. read more

United Pest Solutions - Exclusion? Some critters disagree. - Pest Control Near Me - Kenmore, Washington

John was very professional and friendly. He took time to listen to my problem. He reached out to the tech and gave me a call back within a short time. Thank you John James read more

Top notch today on my House in West Seattle. Darn good service. Do recommend these guys and Ladies of course for quick and good service. Thanks. Dr. Louis read more

Contacted them to assist with uninvited ant guests in the kitchen. Pros: - quick service- they came the next day and injected dust bait, gel repellant and spray. Also dusted/ sprayed exterior of the house, doors/windows and checked the crawl space. - Informative. I'm the type who wants to know all the things- he explained the step by step process when I asked and was friendly. - haven't seen ant activity since Cons: - I'm a repeat customer. He asked if they gave me a coupon code when I called. Nope, but I'll take it! No such luck. - while he was very nice, I felt like he wasn't proactive in assessing my need and offering to check all the places. Example: I asked if he was going to check the crawl space to find the source, he said he could. And he did. But I felt like that wouldn't have happened if I didn't ask. Same thing happened while spraying the exterior doors/windows. - expensive- I paid into the service plan, which I never do, $270 for the first visit, then $50 /month for an exterior check/spray that occurs every other month. If you don't pay into the plan, it's $370 for a one time visit. Seems pricy but I figure I can cancel anytime. (Btw- this is the price for insects only. The rodent plan is another $100.) - he said he or someone else will come back in 2 months to spray. (IMO it will be winter by then so likely everything will have died. ) Not sure I will need them but oh well. I'm satisfied but not wow'd, hence the 3 stars. We'll see how beneficial this plan is. Nice guy, just expensive and I don't have confidence I got all the bang for my buck. I feel like I should have called around to compare prices. Meh. read more

We have used United Pest Solutions for many years and have always been pleased with their service. The technicians are very polite and do a good job. This is an update to our original review in 2018. Recently the crawl space access barrier (which was built by United Pest Solutions) needed a small repair and needed to be re-seated in the crawl space access. The owner, Sean came to the house and fixed it himself. We were grateful for the prompt repair and the dedication of the owners. We highly recommend this company. read more

The service representative Steven Timon was an excellent source of information and extremely helpful.

DON'T USE. Paying for semi monthly service. We just started to use them a month ago after a bad stink beetle issue. We obviously still have a stink beetle issue in our attic, we see them from our deck through the mesh screens. Man who came out refused to go into attic (we have a typical split level house) claiming it's a LIABILITY. Really? Now what? That's what you get once they have you on the payment plan. read more

I can't believe how fast the response time was from this company. During a party on Saturday, a guest commented about a wasp nest in a rotted tree trunk near my patio. YIKES! I called United on Monday late morning, and within a couple of hours there was a technician at my home. I showed him the location of the yellow jackets and he got to work ... suited up to protect himself, and he delivered a powder-based chemical to the tree trunk. He told me that the yellow jackets would be quite angry for a while, but that within 24 hours they should be eliminated, and he was right. Late on Tuesday I lobbed a rock into the tree trunk and nary a bug came out. Reasonably priced and effective extermination ... I'm quite a happy customer! read more

Not recommended. This was on ongoining awful experience with the front desk. It caused me a lot of stress. A few of the technicians were nicce but I would never recommend the business or owners. read more

Hello my services has always been fantastic with good services from my regulars. Their jobs is very hard work and sometimes much is require I miss Big Ben and Marcus They has the best female Grace. Now for the first time I met Mr Otis from Arkansas These guys never have brown folks Therefore ,I love the Southern Hospitality It were a pleasure For his thoroughness and filling the bait stations Thank you Mr Otis From Mrs Takeshita Skinner of Seattle USA read more

I have been dealing with Ernest for at least a year, now, and he's been efficient, thorough, and patient. He understands and takes into account the complexities of home maintenance and works to integrate pest control solutions into the overall program. He made it clear that rodents are a fact of life outside the home and clearly explains the strategy of establishing a barrier at the home perimeter. He follows each visit with a detailed report. He was unable to explain capture of a mouse in the crawlspace and made clear that unless this is resolved by the next visit, he'll summon other experts in the company to help figure it out. read more

My technician, Hyrum, is top notch. Her really knows his stuff and listens to my wishes. He's a friendly person I feel comfortable having on my property and in my home. The office team is wonderful too -- Myra, in particular, is serious about providing outstanding customer service. The business runs like a Swiss watch. Everything is well communicated, accurate, and prompt. I can't recommend these folks highly enough! read more

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United Pest came out twice to do an inspection - once to check if there were rats, the second time after I knew there was a rodent (likely a rat) living in the walls of my house. The second time around, the technician said he couldn't find any entry/exit points. He told me I didn't have a rat problem and that any noise I heard were my downspouts. Not finding the entry/exit points is one thing, gaslighting me is another. Post-inspection, when I sent a picture of food that had been eaten by the rat, United Pest refused to come out again and cancelled any subsequent service. Disappointing at best. read more

I just called to set up an appointment for quote to resolve myrodent problem. They told me that even though the initial inspection was free, they needed my credit card information. When I told them I didn't feel comfortable giving them my credit card information before I've agreed to the service they told me this was required and to call back if I change my mind. read more

This company has done a great job for us for the past few years. Ron in particular went ten rounds against a rat king for us and won, and also took the time to answer pest related questions I had about getting a new roof. I don't hesitate to call when I have a question or concern and they are always responsive. Prices are competitive and everyone they've sent out for service has been a helpful and pleasant professional. read more

United Pest was prompt about our initial visit but after that the service went downhill. I was charged every month for a half a service call but was only scheduled for a visit every other month. Every time a service visit came up, I had to call them and ask them when they were coming. Three times they said they would be here and they did not show up or call although I was continuing to be charged every month. When I canceled my service, I was still charged for the month after that. The only thing consistent about this company was the monthly billing. They never missed one of those. read more

Not only do they keep the sugar ants out of my house but they have the best customer service. If you still see pests after they spray they will come back out in a matter of days to take care of it. I recently called when I started seeing ants again to check when I was scheduled for service and when they heard I was seeing ants they moved my appointment up a week. I could have easily waited and offered to, but that's the kind of caring company they are. I don't have any issues with their service but it is the change of season and thats just how nature works. A quick note that Marco is super nice and very thorough. I recommend them to everyone. read more

Highly recommended place. They came right on time and eliminated all the black ants in our house. We had a major infest infestation in every room. One visit and they were gone. read more

I'm a customer on a quarterly maintenance program with United Pest Solutions. In the past I've been quite happy with them but recently i've been especially unimpressed. I've got an infestation of ants, moths and a critter issue. Despite about 8 calls to them over the past 6 weeks, I've had no response. One person did call me to "diagnose the problem" and told me they would be in touch promptly to schedule a visit. That was two weeks ago and I've heard nothing. Very disappointed read more

I called United Pest Solutions the moment that I saw spiders re-appearing in my back yard. We live near green lake and apparently that just causes spiders to manifest everywhere! I'm not dealing with that for another summer!!!!! The price for the service was very reasonable - and they even gave me a discount since I mentioned that I found them on yelp! The service tech arrived exactly when he said he would, he looked for rodents in the attic and crawl space, sprayed all the outside of the house, and installed some rodent poison feeders. He was very friendly and helpful. And there were no hidden charges or anything like that. Overall it was quick and easy! Highly recommend. read more

United Pest Solutions is the most friendly, professional, and affordable pest control company we have found! We initially call the friendly folks at United Pest Solutions because my wife is terrified of spiders. I don't like them either, but I have to put on my brave face for my wife and my daughters. United Pest Solutions came out, evaluated both the exterior AND interior and educated us on steps we could take to prevent spiders getting inside in the future (like installing some missing mouldings and caulking some windows). They also found a carpenter ant problem under the house and included that in our spider treatment for a great deal. We called them back today after finding not one but TWO hideous gigantic wolf spiders inside yesterday. They offered to extend our original treatment as though we had signed up for the year-long service contract saving us hundreds of buck. Totally impressed. Totally honest, full of integrity, not out to make a quick buck but seeking a genuine ongoing relationship. read more

United Pest Solutions does a nice job. We use them regularly for pest control as we live on a wooded hilly site that attracts mice like a magnet as well as for help with odorous ants. Pricing is reasonable and they respond to special requests on a timely basis. read more

We called United Pest Solutions due to an odorous ant problem we get in our townhome every summer. Jonathan was very professional, friendly, efficient and honest. He came by right on time, thoroughly inspected our home, put down some bait and sprayed the exterior and interior of our unit. I live in a townhome attached to four other units, and I definitely plan on telling my neighbors all about my great experience with this company, so we can all sign up for the annual service (PS. $25 off if you mention Yelp!) read more

My parents had a mysterious "something" that had infested their attic. None of the usual suspects seemed to be the culprit. United Pest Solutions were TENACIOUS and we finally diagnosed the problem as rodent mites from a nearby squirrel's nest. No one else had been able to figure out what was going on and they were successful in cracking the case and, in turn, solving the problem! Gladly, my parent's home is now pest free. Thanks United Pest Solutions for going out of your way to help and for being patient with my elderly parents. read more

I've been using United Pest Solutions for about 9 years. They consistently provide amazing customer service. Their technicians are knowledgeable and friendly as are their schedulers and phone support personnel. My home has been especially challenging because of it's age and the challenges of exclusion work. They have figured out the ins and outs of my home and have figured out the appropriate exclusion work, which is guaranteed. I highly recommend this company. read more

The guy who helped my parents with their mouse problem was fantastic--professional and thorough. Would definitely recommend and/or call again if we need pest control services! read more

Very happy with the service I received The tech decided to reschedule the first day because we had recently painted our house and told us the product wouldn't work as well if we did it that day. I really appreciated that because lately I've been working with the kind of contractors that would have just sprayed and left. They solved my problem and were super nice in the process 10/10 would use again read more

I have used this service twice so far and am impressed with their professionalism, on time record and knowledge of different problems. Prices are comparable to other businesses. read more

We had a bad rat problem and had used a National known brand. After one year, we still had a problem. My wife looked up pest control company's and found United Pest Solutions. We couldn't have been more pleased with our choice. Within a week Marcus had assessed our problem, completed the excursion work, our previous company never even mentioned that we needed block off holes in the foundation. We are very pleased with United Pest Solutions. read more

United's treatment really did a number on my odorous ants!! They promptly set up an appointment, showed up on time and eliminated my worst nightmare overnight! The 90-day guaranty they offer gave me peace of mind, although the results were so amazing that another treatment wasn't needed. Everyone at United that I had contact with, from Jessica (in the office) to technicians Adam and Chris, were professional, knowledgeable and courteous. United is a company who cares about their work, and makes sure you are a satisfied customer when the job is complete. They truly are the BEST at what they do. read more

United Pest Solutions - Odorous Ant - Pest Control Near Me - Kenmore, Washington

Several years ago I had an issue with sugar ants in my kitchen - those things don't go away easily. I found United Pest Solutions and signed up for annual service. Now, the guys come out 4 times a year and I've only had two incidents of the ants coming back. If I see ants, they bait again, and the ants are gone. A few weeks ago we seemed to have fleas, and because I had the annual contract, it didn't cost me a thing for them to address the issue. United Pest made sure I knew the chemicals they were using and how they relate to my dogs. I really appreciate their straightforward approach and only targeted use of pesticides. They take the time to explain everything to me, make sure everything is pet-friendly and help prevent issues in the future. An addition, United Pest Solutions has fantastic customer service. read more

We had a huge carpenter ant problem and we were unsuccessful in trying to deal with it by ourselves. The technician came and inspected/treated. He was very friendly, thorough and knowledgeable. We signed up for the all seasons plan that included a 1 month follow up and every 2 months after that. We were told that there is a temporary increase in activity after the first treatment, but after 2 weeks, I couldn't put up with for another 2 more weeks (until the 1 month follow up). They came and treated an extra time at no additional cost. We just had the follow up. So far, so good - seems to have taken care of the problem. The all-seasons plan is an affordable option and can be cancelled after 6 months. read more

The gentleman that came out was prompt, polite, professional, and friendly. There had been some confusion about who would be coming and for what purpose, but after a few minutes with tech, it was clear exactly where the confusion came from and it was not their fault. The visit was scheduled by a property manager, need I say more. the inspection was quick and he was ready to get on with the work that needed to be done. I hope I don't need their services again, but if I do, I know who to call. read more

I've been a customer for over 5 years at multiple homes and last week was essentially "fired" by the customer service manager because "policy change" prevented me from receiving the rodent prevention (bait station) services I had been receiving at my previous residence, and requested at my new residence. They wanted to do $750 worth of "exclusion work" on my crawl space which included "securing" with my flood vents before allowing me to continue with the services. I explained to this individual that I was not about to compromise the flood engineering of my (new) home so that I could keep their bait stations and service, and couldn't understand why simply leaving the bait stations and continuing the bi-monthly service required any work from them at all... suffice it to say, we could not agree and thus I am now my own pest control service. As I mentioned to her on the phone, it appalls me to think that any small, local company is not willing to work with a long time customer to address their needs. I asked for the owner's name and email address as part of my cancellation so that I might pass along the feedback, but to date - haven't received that info. To be fair, I had many years of good service with no complaints... and many of the techs were good to work with. Something changed recently, and it seems service has declined as prices increased. Considering the available competition out there, I don't expect to be without services for too long. read more

Great Company! Upfront about their costs and get professional. I'll definitely call them again, when needed.

Had a very bad experience with them. Called to make an appointment on two occasions and no one ever showed as scheduled. When I called to inquire, they said my appointments were never scheduled. I heard from some director saying they would make it right, but there was no follow through on that either. read more