Update: for $32.00, we rented a rug doctor machine from Home Depot and cleaned the carpet and couch…read moreourselves with some carpet and upholstery solution we already had in the house. Everything looks great and we will do this again the next time something needs to be cleaned. So tired of these 'bait and switch' maneuvers - either give an accurate quote over the phone and stick with it, or you will lose business.

I hired Sweets Chem-Dry to clean three area rugs and two runners, specifically because they…read moreguaranteed the complete removal of pet urine odor. They emphasized that their offsite cleaning process would achieve results other companies couldn't deliver with onsite cleanings, so I paid a premium for their service. Unfortunately, I'm deeply disappointed with the outcome. The rugs were picked up and returned several weeks later, still damp and--most importantly--still smelling of urine. I waited until they fully dried, but the odor remained. When I contacted the company, they offered to re-clean them. I agreed, though this meant another lengthy wait and dealing with pick-up and drop-off again. The second time, the rugs were dry upon return, but still smelled strongly of urine--now mixed with an overpowering fragrance from the cleaning solution that was so intense it caused headaches in my household. I asked to speak with a manager, and Rob informed me they don't offer refunds, but could clean the rugs again. At this point, the rugs had already been gone for over two months, and I had no confidence a third cleaning would fix the issue. I declined and asked again for a refund due to their failure to meet the original guarantee. Rob said he'd look into making an exception and follow up with me. That was over two weeks ago, and I haven't heard back. The rugs have now been in my home for several weeks, and they still smell like urine covered by heavy fragrance. I feel let down not only by the poor results, but also by the lack of follow-through from management. I would not recommend Sweets Chem-Dry if you're looking for reliable odor removal or responsive customer service. They did not meet their guarantee, and their process caused more frustration than resolution.

Mike came to our house right on time, with a fair price, and did a fantastic job!! He was also able…read moreto share some insight on how to better care for our high traffic areas. Definitely recommend and will use again!

After my outstanding experience last year, they were at the top of my list to give my repeat…read morebusiness to this year. So I contacted them for a slightly bigger job than they did last year (more rooms). Mike responded, giving me a date and time, I explained what I needed done and gave me a quote which I accepted. The agreed upon day/time came and went, and he was a no-show and with no contact. I called and got his voice mail, and no returned call. That really sucks. I hope he's ok, but I'm obviously extremely frustrated after doing all the work to move everything around from 4 rooms, and set up my cats in a place where they are safe and out of the way. This has obviously been a really bad experience, very unlike last year. Time to find a new carpet cleaning company.

thank you to adam again, for coming to the rescue after my dog tore up carpet (for the second time…read morenow). his repairs are high quality, and he really knows what he is doing - so he can suggest ways to get the best value. his pricing is super reasonable and fair as well. happy to be a repeat customer!

Great work from The Carpet Pro!!…read more They are communicative, thorough, flexible with scheduling (came last minute which saved us as we were in the process of moving into a new home) and professional. We appreciated their good work and will use them again if the future.

I have used mark several times! And always a pleasant experience. I had him clean carpets on a…read morevacant apartment I had pets that definitely left stains and practically everything pulled out way better then expected and called him again to clean my home I absolutely would suggest him great prices

**NOTE THIS ALLBRIGHT IS NOT THE ALLBRIGHT BASED OUT OF SHERWOOD SERVING THE SW AREA**…read more There is an AllBright in Portland and then Mark's business located out of sherwood... I think a couple of the negative reviews came from the Portland AB services... just an important fact to note here... you can see below those who have used MARK's services. My experience with Mark: Mark does great work, timely and efficiently. We have off white carpet with kids and dogs. It came out great! I would highly recommend him. Next up, couches! Thanks Mark!! MARK'S PHONE NUMBER: 503.330.9079

I highly recommend Carpet Surgeon! They responded quickly, came out to provide a quote, and were…read moreable to start the work right away. They cleaned and stretched our carpets, and the difference was amazing. The carpets look much smoother, cleaner, and refreshed. The crew was professional, efficient, and easy to work with throughout the entire process. Their pricing was very reasonable, especially considering the quality of the work and how quickly they completed the job.

Got recommended by good friends who recently got some carpet services done with the carpet surgeon…read more And when I tell you these guys are THE carpet surgeons I was amazed. I've had a spot on my carpet that's not huge but noticeable that my dog ended up messing with badly. I called them up and Justin was so informative saying that they could replace just the patch while other companies have told me i have to replace the whole room. These guys were so friendly, attentive and great to work and super efficient! I recommend these guys to anyone needing great professional carpet work!!!!

I found All American Cleaning Choice from the good yelp reviews and reached out for a quote…read more Jeremiah got back to me right away and had some immediate openings too! I hired him to do a normal house cleaning, which I've never gotten before. Let me say that he's blown my expectations out the door. He did such a great and thorough job, I am beyond impressed! You can tell he takes great care and attention to detail. My house has literally never looked better! (Lets be honest, I can't clean that well) Well worth it for the price! He's now my monthly house cleaning service. Thank you!

I called for a quote twice as well as requesting a quote via their website and have not received a…read moreresponse. I left my name and phone number both times. Although they have glowing reviews they won't get a good one from me. No business should ignore a potential customer. Edit: I did receive an emailed response after leaving two voicemails.

We had Bill come clean a reclining love seat chair that we purchased on FB Marketplace. The chair…read moreis a dark chair and didn't show the filth nor were we aware of urine from pets. Bill throughly cleaned the chair; and he deeply cleaned. The chair was cleaned between the cracks and crevice. Bill told me that he could return the chair to the look of a new chair. And he did. When Bill arrive; he got to work by inspecting the chair and prepping his supplies. He was professional and quite personable.

I have to disagree completely with Jay M…read more I fell on my stairs carrying an open measuring cup of two cups of vegetable oil. It went everywhere. I had to wash my eyes out. Once I gained my composure, I started calling carpet cleaners at about 7PM conscious that vegetable oil goes rancid so it needed to be removed and quickly before it soaks in even to the underflooring and even beneath it where it will be impossible to clean and will eventually smell poorly. Bill is in Sherwood. He came running right away and got straight to work. He did the whole staircase. Bill custom mixes his clearing solution to the need. For me, extra-strength degreasers. This was no easy job. He worked almost two hours on one stairway. But he got all of the oil out, no stain, no odor, and no feeling of oil left at all. I'm confident that all of the oil is out and there will be no long-term issues. Now, Westside Carpet Pros' magnet is on my fridge for any future cleaning or emergencies. I was glad Westside was available in my time if carpet emergency.

This was a painless and fantastic experience from start to finish. Steve's partner called me to…read moreschedule and talked me through the process. When Steve showed up, we walked through the house and talked about the service. When it was time to pay the bill, the cost was ~slightly~ less than the original estimate. And most important of all - the carpets and tile/grout are clean and look fantastic. Sign me as a "Steve's" customer for life.

This is our second round using Steve to have our carpet cleaned. Different house , different…read morecarpet, amazing results. The Boss was extremely happy when she got home from work. Looks like the carpet was replaced. Thank you Steve and we will see you next time!