I use Spencer and have for years. I find he is very thorough and consistently finds things other inspectors miss. They have always done a great job for me! read more

We used UPI for our inspection when we bought our house. They missed flagging active knob and tube wiring in our attic. Do you want an inspector that will overlook something that will cost you $30k a few years down the road? That's where I'm at right now. read more

Agents and home owners be warned ! Do not use this company ! We are selling our house and one of these clowns came to do the inspection. The day starts off with him calling me in saying that my stove has a H5 error message and is not working. I said did you turn it on and he said yes. I said that's a HS for hot surface it's a black cooktop..wow what a dumb f. Then he turns my nest on and claims that it's falling off the wall. Look you just need to turn it left and right not pull it, however if you do all you need to do is line up the pins and push it back on ! Wholla fixed !! he called my shower valve leak leaking however he was so dumb that he couldn't figure out that all the valves need to go straight up and down nothing was leaking no problem. The worst part about it was the guy is an unlicensed contactor and they are not supposed to say the word dry rot or make mention of how electrical panels work and operate because again they're not licensed electricians. I saw him on my cameras which if you're reading this you are on camera probing wood with a screwdriver which you're not supposed to do and you're not supposed to say dry rot and you're not supposed to talk about the electrical the way you did. You are on camera saying everything that you're not supposed to. He scared the buyers but luckily enough we were able to hire real licensed contractors to check everything and everything was fine. He even said the roof was leaking in which we had a huge rain storm the next day. The roof contractor just happen to be coming that day, so he was able to verify that there were no leaks and it was old staining from when we replaced it 20years ago. The guy with an absolute clown after I read his report. He has no idea of what he's doing and I can assume that's probably why he's not a licensed contractor because can't pass the contractors exam. I would highly recommend using another company. If you want to risk your real estate transactions by using this company that's on you, but they are complete Idiots. We have been in our house for over 20 years and we have spent well over $200,000 fixing our house up with no expense spared. If I see a leak it was fixed if I seen a flaw it was fixed but this guy said things that weren't true and was so effing dumb. I'm actually considering suing them as again I have them on camera and I know what they are supposed to say and not say. Definitely not supposed to probe wood read more

United Property Inspectors rock. They are the best in this field. Excellent customer service that promptly responds. In Depth accurate and honest inspection. Spencer March is the best you can get. Period. This guy is like Sherlock Holmes !! seriously. Very thorough and intelligent. Seller's inspection agency wanted to hide all the bad stuff but we were lucky to have UPI do the inspection for us. Fairly valued service. Highly highly recommended. read more

Very impressed with UPI. The inspection was very thorough and the company communication was excellent They got my report to me within hours of completion!! Thank UPI for a timely, Professional and complete home inspection! read more

Before purchasing my first home, I hired Russ Colliau of United Professional Real Estate Inspectors to approve the removal or replacement of knob and tube wiring in my attic. The lender and my insurance provider required that it be taken care of before purchase for obvious safety reasons. Mr. Colliau signed off on a written statement to my lender that indicated all work was complete. When I had a contractor working in the attic several weeks later they asked me if I was aware that there was a lot of dangerous live knob and tube wiring up there. Sadly, I found that no work was performed whatsoever and UPRE negligently signed off on it. Go ahead and have a look at the photos I added, then ask yourself if you would trust them with your home inspection. read more

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Additional information "Doorbell inspected and in working order@ Nope Doorbell has no wiring and I does not work Let's add the fact they lie and don't respond to emails read more

Dennis was incredibly thorough and knowledgable. He came highly recommended by our realtor and I am so glad he was able to accommodate our short escrow timeframe. I am a first time home buyer and I had prepared a long list of questions :) At the end of the inspection, Dennis had already answered all of them. He was very approachable and showed us all the various shut offs and electrical panels which was super nice! I'd highly recommend UPI. read more

Purchasing a home when you don't live in the area can be challenging. Finding a reputable dependent inspector can be even harder. Cody with United Property Inspectors Inc was not only thorough but patient when going thru the findings brought to light by his inspection. I will use him again and I would highly recommend him to anyone. read more

I called to get a quote on a pest inspections which I was quoted $100. Emailed received and the price went up to $155 without any heads up or courtesy call. I called them back and they mentioned it was due to drive time which was 3 hours?! Asked them where the company was located, they first said Rocklin, which is not 3 hrs away from Sacramento and then they said Merced. Spoke with Brandy and Ashley, both were not very helpful nor considerate being the fact that they misquoted. Brandy even stated well we can't give a discount, which I did not ask for in the beginning even tho it would be considerate of them to do so.. I have used this company before and had a great experience but this time around they lacked of customer service. Brandy and Ashley please be considerate to your customers especially when your at fault. read more

There are a lot of home inspection companies out there so dont use this one. The inspectors failed to locate the attic entrance the first time they came and had to come back out. When they came back out they failed to visually inspect the ducting for the HVAC which was completed collapsed. When i moved into the house the heat did not work and had to call someone to fix it which was a substantial cost. The AC/Heater is only 5 years old but is now compromised. They did not even test the heat because they apparently couldnt get the temp in the home under 80 degrees with the AC on for hours which should have been a red flag. Use another company! read more

We used United property inspectors. Donald to be exact but all the staff were wonderful. Donald came to inspect my mothers mobile home in diamond k. Donald was professional & thorough his report was returned the next day and with color pictures and over 26 pages long. I fell safe about knowing what is wrong with with that house my elderly mother is buying. Thanks Upi and Donald. read more

I have used UPI for many home inspections for my clients. Dennis is amazing and is very thorough and I highly recommend him and the company! They are very good with explaining things to my clients and answering their questions. read more

If your thinking about spending the extra money to have this company perform your home inspection, I would recommend that you think again. We spent an additional $200.00 - $300.00 to have this company inspect our home and found no additional value in the service we received. My wife and I spoke to at least 10 different companies before settling on United Professional Real Estate Inspectors. Each of us spoke to Russ Colliau the owner of the company who explained his extensive construction back round and how his company goes above and beyond what other inspection companies do. We requested that he be the one to perform our inspection, and he assured us that he would. We settled on this company and the additional costs for the added piece of mind that they would be more thorough, and the owner would be the one doing the inspection. The owner showed up for our inspection with another inspector, he stayed for about 1 hour and left. He returned about 1 hour later, stayed for about 10 minutes and then left for good. The inspector who actually did the inspection needed help figuring out how to turn on the stove, and had a very difficult time providing tangible answers to questions somebody in his position should be able to answer. At one point he told us how glad he was that the owner showed up to help a little. A clear indication that the owner never actually intended to be the one to perform our inspection. We were told how they utilize the latest special tools such as moisture detectors and thermal imaging devices to perform their inspections and how the drainage system would be stressed by leaving multiple faucets on for an extended time to ensure the plumbing from the home to sewer was in tact. Apparently the special tools were not needed for our inspection, as we did not see them utilized, and multiple faucets in the home were not run for extended amounts of time to stress the drainage. Don't let the reviews that say this company is more thorough, and will thus take more time to do your inspection fool you. They took 3 hours to inspect our 2600 square foot home. Every company I spoke to estimated this same amount of time. Our inspection would have taken less time if the back-up inspector spent less time making small talk. There was no a post inspection review. We were asked if we had any questions, and how we planned to make our payment. The issues mentioned so far could have been remedied if we would have received an inspection report that was definitive and enabled us to go to the sellers and show them that certain items needed to be addressed. The report we received was 2 days late, and was a huge disappointment. What we received was a 25 page document that was full of vague canned statements and minimal photos that left us with little to no leverage with the sellers. Instead of stating a problem, the report made multiple CYA statements such as "appears to be a problem, consult a licensed expert". I sent the owner a message asking why the report was so non-specific, and received a canned response similar to many of the statements made in the report. I responded again explaining my concerns and expectations. I did not hear from him again until 4 days later by phone and it wasn't a good time for me, so he offered to call back. This was on April 28. It is now May 14 and I still haven't heard from him. We shouldn't have paid for the service before receiving the report. The timeline of having a home inspected and sharing the information with the sellers before moving forward with an appraisal is short. The lack of response forced us to move forward with our purchase without a satisfactory inspection report, which cost us a substantial amount of money. This company can talk a good game but in the end can not back it up with any more value than the next guy; in addition their words are meaningless. Don't make the same mistake we did. read more

What a coincidence that another reviewer mentioned Russ Colliau, who inspected our home. All that I can say is that he signed off on our home while allowing the heat exchanger in our furnace to be cracked and uninspected. He claimed that it was a destructive inspection and was outside the pervue of their service. Over the next 2 weeks in the middle of winter we were using our furnace and inhaling Carbon Monoxide and almost died. If I hadn't turned the furnace off during the nighttime we surely would have died. A simple inspection by Bell Brothers discovered the cause of the problem, that took them all of 15 minutes. Their services in my opinion are overpriced and insufficient to say the least. After reading their website and the previous review, I can say that their guarantee of 200% is worthless because 200% of zero is still zero. Please do not hire this company, but if you do, buyer beware. read more

Let me start by saying I have had some bad experiences with home inspectors. Denis with UPI totally restored my faith in the service! Great communication before and after the inspection. Very thorough home inspection with clear pictures. During our walk through I didn't feel rushed and they were able to field all my questions. It's not often you have to utilize this service, so do yourself a favor and go with these guys. Knowledgeable, professional, affordable. Thanks again UPI read more

The buyers of my home hired UPI to do the home inspection. UPI sent out "Charlie". Upon arriving at my home, he was pleasant and got to work immediately. He was in the back of our 1869 square foot home for most of 2 hours. He was slamming cabinet doors and drawers, left water running for close to 10 minutes in one case and close to 5 minutes in another. I noticed that he was leaving lights on, doors/drawers open and moving my personal belongings, banging the plastic bins against the wall. In general, making a ton of noise. I asked him to please turn off, close and put back the things that he turned on, opened and moved. He turned a couple lights off and that was it. He left a swath of disarray in his wake. Something else odd was that he didn't disturb any of the boxes or plastic bins in the front of the house. He didn't check the electrical outlets in the front either. BTW, this was his 2nd time out. The first time out he left both side gates unlatched and opened! Darn good thing we don't have pets. If you hire UPI, be sure to ask for someone other than Charlie. read more

I have had the opportunity to work with UPI on several occasions, ok, like 10 times so far, and they never disappoint. From scheduling an appointment, meeting with the inspector, and getting the report everything is done professionally. I will never use another inspection company. I can not recommend them enough! read more

We used United Property Inspectors before we purchased our townhouse in Sacramento. They walked me through the house showing things to be aware of and some dry rot that would need to be repaired. We worked with the seller to repair the items they listed. We moved in and discovered the washer was broken. They said they checked it and said it was working. My kitchen faucet broke and I called a plumber to install a new faucet. He found mold under the sink and a leak. The plumbing was done wrong and they should have noticed the incorrect install. Over time this could have been an expensive repair if the faucet didn't break. The bathroom sink didn't have and overflow drain and was leaking on the bottom. We had to hire a plumber to add and overflow to the sink. The air conditioning passed inspection, it works but it's not great. I'm guessing they didn't crawl in the attic to see if the flow of air was consistent. I have to use the air along with the ceiling fans. My United PropertyInspector was Charlie Sights. I like my townhouse and Im glad I purchased it. I would have preferred knowing that I would need to purchase a washer and dryer. I would need to hire a plumber to repair sinks. There's other things I didn't mention. If your like me and prefer to know everything your going to pay out of pocket after escrow, don't use United Property Inspectors. I have spent $$$ on unexpected repairs. read more

From start to finish with this company was handled perfectly. Darin was prompt, courteous, thorough, and professional. I would refer everyone I know to them. read more

I highly recommend United Property Inspectors for any home inspection. The seller provided their own home inspection, but I wanted my own and I am so glad I did. United Property Inspectors found so much more than the original inspection. Not only were they knowledgeable and complete in their work, they were clean, professional and happy. I am so thrilled they did my home inspection, I will never use anyone else. read more

Lousy Company....lousy business practices. Russ was supposed to show up for mediation today to try to resolve some of the issues arising out of their totally negligent inspection. Of course, he didn't appear, even though he chose the date. Previously, I posted a scathing review on Angies List. The inspection was conducted August 15, 2012. The company was recommended by my realtor. The lesson is never trust anyone! read more

Charlie was my inspector. He was incredible. My report was thorough, he took the time to go through it, and he delivered promptly. Would not hesitate to use again. read more

While the inspector was nice and the report seemed thorough, we have encountered multiple issues since purchasing this house that we feel the inspector should have caught. - The inspector did not catch cracks in the ceiling caused by a previous leak that leaked again after escrow closed and now we are out $1800 to fix the roof. The inspector did point out cracked roofing tiles but we feel that he could have been more thorough looking for resulting leaks. - The inspector did not catch that there was no filter in the HVAC intake - The inspector did not catch a loose HVAC hose in the attic The tenants have been in the property for less than a week now and I am sure more things will turn up. To be fair, the company did send someone out to look at the roof leak (after two un-returned calls to them) when we complained about the ceiling but they took no responsibility regarding the possibility that they missed something. In fact, when I emailed the inspector directly via the email address on his business card it bounced back as undeliverable. Of course, I don't expect the inspector to be perfect. But, overall we feel that we did not get our money's worth and their customer service was sub-standard. read more

Dennis and his team are excellent! They are versed and knowledgeable, as well as on-time and courteous. They have now done 5 home inspections for us and I am comfortable recommending them to anyone. Dennis is very thorough and detailed; he took whatever time we needed to walk us through and review each area of the homes. He summarized concerns and made suggestions. He was polite and professional, as the seller was present and we had some surprises to deal with. It is critical to have a strong inspector and My husband and I trust Dennis and his team! read more

Mediocre report with rude owner. This is my sixth home purchase the most recent being 4 years ago. I've seen a few home inspections. This is VERY basic for a high price. Also they don't honor their 200% gaurantee. read more

Our church needed an evaluation of a house on our property. UPRE had completed a property inspection of another church building several years ago. We were pleased with their previous work, and were very impressed with the detailed inspection this time as well. The inspection took about 5 hours. A report was provided promptly on the following day, complete with photos down to the smallest detail. read more

BUYER BEWARE - We had a terrible experience with UPREI. They did not deliver on many levels including their website "200% guarantee" - Their personal promise to "pay for a second inspection and refund your $623 premium if you are not completely satisfied". In my experience, they did NOT deliver on the quality and services they claim to provide. With UPREI you have to pay for the report BEFORE you can see it- apparently not an industry standard. In addition there was no post inspection walk through. They said the report would be delivered within 24 hours. It was two days late. When concerns were immediately expressed about the failures and lack of detail within the report, UPREI was non-responsive in changing it. Nor did they pay for a second inspection as their website promised - and when we ultimately asked for a refund we never got it. Ultimately, their lack of detail and delays in response to our concerns unfortunately cost us a lot of money after the fact. As with any company, check with the Better Business Bureau for complaints against them and whether they were resolved or not. And always check with actual customers like yourself. UPREI's website has lots of "rave reviews" but note that the majority are from Realtors and their friends in the industry. Not from actual buyers who truly rely on a quality inspection during the purchase of a home. Rather than honoring their "guarantee" after we took issue with it, all UPREI has done is change the verbiage regarding their "200% guarantee" on their website. They even went so far as to add more "rave reviews". We were duped by their advertising and the services they claim to provide for a premium, and after this experience, we would never recommend UPREI to a buyer. read more