They have been very efficient in sending mail to us. Also, no issues with package pick ups. Their…read moreapp is very useful too.

They refuse to follow delivery instructions, and don't even give a package alert if the package is…read morea size they don't like. Ive had gift cards go missing, credit cards never delivered, even court documents returned and when the court requests my current address and I give it to them, they think *I'm* lying bc of the returned documents. As this has to do with custody, this is unimaginably horrible!

This is the second time I have been to this post office and there is little to no wait, it is clean…read moreand everyone is super nice. I don't understand why they don't have a higher rating. I give it five stars!

My package was supposed to be delivered todays July 21, 2025 in Maryland as a priority mail,…read moreunfortunately my package did not move, it is still in Dallas. This is not the first time, it has happened a lot of time. This is a bad customer service.

Came to ship a package. Process was quick and easy. Staff was helpful and friendly. Didn't have to…read morewait long at all. Prices were standard. Everything got sorted out without any hassle. Overall, a smooth experience. Would use again.

Employees are friendly and efficient. Normal peak times should be avoided. Self serve can handle…read moremany postal needs, but it requires some effort to learn system.

I used to dread going to post offices. I associated them all with long lines and since I don't ever…read moreseem to know what I'm doing in a post office (lol), I usually get to the front and have to be asked to do something else, wait on the side and then come back to the front to finish my transaction. Well not here! I don't know if anyone knows about this location or what, but every time I've been here, it has never been busy and the staff are really helpful! No dread here. Great location for sure and always happy to go back and take care of post office business.

I stopped going to this post office when a front desk clerk accused me of not wearing a mask, when…read moreI had one on, in front her. She even called the manager, but refused to make any accusation in front of him. So, I just said to the manager "I didn't ask to talk with you". So, the manager looked puzzled, and returned back to the operations area. Honestly, how do people like that get hired to be a front desk clerk anywhere ? I wish the post office would review the security camera. I think they have a nut working at the front counter.

Beware bringing important invitations to this location. I…read moream incredibly disappointed in the service here. I dropped off my wedding invitations at this location, and asked for them to be hand-canceled to prevent the machine from tearing up the invitation. The front lady insisted that they would be hand canceled, and put them in their "hand cancel" pile because she was unable to do it right in front of me. My guests have received the invitations and it is very clear that it has gone through their machine. Incredibly upset that there was no sure way to make sure that these were hand canceled, as the staff insisted that they were not able not do it in front of customers. I thoroughly regret taking our invitations to this location and stress to other brides to make sure they get hand canceled in front of you.

I have been going to the Turtle Creek Post Office for close to 30 years. They are excellent.read more

I wish I could give negative stars. The Employees are…read moresarcastic and rude, to be honest I would never step foot in a USPS office again if I wasn't returning something

Very cordial and quick, they helped me understand all the postal issues for my save the datesread more

So it's not often that I go to the post office anymore, but on occasion you just need something to…read morebe mailed outside of the typical UPS, FedEx, etc. I had a pleasant experience. The line was longer than I expected midday, but the two individuals working kept it moving. Considering how underpaid and overworked postal workers and the staff are, they were extremely friendly, and helpful. As soon as I walked up, I didn't even have to ask what was the best way to mail what I was mailing, the lady at the desk pulled out the right envelope, and sent me on my way after my transaction was done. Appreciate the staff here for continuing to do what they do with a smile on their faces!

I had a priority package delivered, somebody tried to go in it... it was inside the box, they are…read moreopening peoples mail.

This location was not listed on Yelp. I found it on maps & I'm glad I did…read more The employees at this location were like a breath of sweet smelling fresh air in comparison to the other locations I have been in lately. I sent a Priority Mail Overnight by 10:30 am envelope. No muss. No fuss. I was reminded that if a delivery attempt is not made by 10:30 tomorrow I am entitled to a refund....nice touch. Wish I lived closer.

The military was having a deployment ceremony for the soldiers being deployed on 1-14-2022 this…read morePostal facility would not allow the soldiers to park in the parking lot after hours. Instead it threatened our military and told them they would be towed if they didn't move their vehicles. What kind of support is that?!

There's several places marked as Post Office and you show up and it's only a pick up place, or…read moreother issues, ect.. so I just wanted to share that this is an actual small post office at the end of the shopping strip. The doors make it look a little scary- but you walk in and you'll see a ton of PO Boxes and then you turn right and see the small little post office. The staff were really nice and I was in and out within 2 minutes. Overall great little hidden post office !

Very nice staff they are willing to help and answer questions. Not to many customers so wait is not…read morelong. Location is not the easiest to find but once you know where it is located you can get in and out quickly.

Darlise was super friendly and assisted us with all of Our questions. She had a candy bowl for…read morethe kids(even offered the adults some!) it's rare to see friendly hospitality, especially at the post office. Thank you Darlise for your welcoming smile and personality!