Finally got their new counter clerk. This guy is amazingly helpful. He is not rushing you…read more Helping you understand the system of mailing. Besides their lead counter clerk these are the 2 knowledgeable, experienced people. Perfect fit to work to the frontline to give their customer service expertise. Their goal is for us to leave the facility accomplished with our mailing tasks. High five !

I have an appointment to get a new passport and I can never get ANYONE on the phone. Ridiculous.read more

I have a package that I've been waiting for almost 3 months on the tracking says here and it still…read morehasn't been delivered. Honestly, I'm very disappointed in this post office. Cause my package has been here for a while and it still hasn't gotten delivered. They need to do better on learning how to deliver packages in my opinion.

Miss Michelle was a pleasant surprise and a breath of fresh air. Thank you for your help and…read morepleasant attitude.

It's always a fun stop for me on trips to pop into the local post office and mail postcards. The…read moreMilan, New Orleans Post Office was efficient and friendly. Easy to find, easy to park, this local post office was a nice way to feel the community I was visiting while on vacation.

Go anywhere else. They didn't check the collection box and my express 1 day package sat for…read moremultiple days. Tried to go talk to them and the line was 15 people deep with one person working.

Always a long line!! Postmaster if never around to complain to about the long long lines and…read moreinconsistent houra of delivery.

Only 1 person working in the front She had a very nasty…read moreattitude. She was younger wirh long braids. 2 customers called her out about it. I hear there is actually another woman that works there that is sweet as can be. Too bad she wasn't working that day.

Good service; no crowded lines; big space, a little mildew smell but overall, great visit; just…read morecame in to get some postcard stamps. I'm from California & am usually in any line (Post office, market, bank, church), there's a line. This was refreshing.

I have visited this post office 3 times in the past 2 days. Once was at 12:15, I was told they…read morewere closed for inventory between 12 - 2. I went back today at 12:25, they were closed. I went back at 1:25, they were still closed. Sign said they are closed for lunch between 1 and 2. No one answers the phone number listed.

Almost want to keep it a secret so the line doesn't get too long :-) I live in the neighborhood…read more It's exactly the kind of cute quirky local pack and ship place I wish there were more of these days. Waiting in a corporate Fed-ex center etc is a chore. Pack Rat makes it cute and fun. The line goes by adorable souvenirs & practical things like office supplies. 100% yes to affordably priced holiday colored sharpies! I found it because my printer was down. It's one of my new favorite places. Local Nola at its best. Growing up my Mom always called small businesses with heart and charm "we try harder places". It's not glossy, not corporate, it's adorable and the kind of place we see all too often disappearing here. I went in low key grumpy & in a hurry, left with a big smile on my face.

I take everything I need shipped here. All the employees are lovely and anything I've sent through…read morethem arrives on time and undamaged. I find the location easy to access and good hours of operation for people who work all day.

US Postal Service 3400 S Carrollton Ave…read more New Orleans La 70118 On August 21st, 2023, I got a call from  Representative S. Davis who called to update me on the status of my undelivered packages. Service Request# 54240711 over which I was worried. She was consistently pleasant, considerate, and  well-spoken. Use her wisely; she's a gem. She was knowledgeable about my situation and  understood the genuine value of excellent customer  service. She promptly addressed each of my inquiries and provided me with the knowledge I required. She showed me that she was listening to what I had to say. She was effective and supportive.The assistance I received was timely and exceptional. I had a good experience. The overall encounter left me feeling good.I hope her work to the USPS is acknowledged and recognized. I honestly believe that USPS is dedicated to providing their customers with the highest caliber of customer service. An act to satisfy, if not delight, its customers. I was thoroughly satisfied with the overall experience. Special thanks, Ms. Davis. Respectfully Submitted Glenda H. Cc: Google Local Reviews Cc: US Postal Service Headquarters 475 L'Enfant Plaza SW, Washington, DC 20260

It's not the best, but it's not the worst…read more Pros-never a line, ample parking, convenient drive through mail drop off right on Carrollton. I acquired my U.S. Passport at this location, which was more convenient than going downtown. Cons-they never have the "fun" stamps (Marvin Gaye, Mister Rodgers, John Lennon, Christmas), the service tends to be a bit gruff, the building itself, materials-pads, mats, railings, glass doors, tile work is all in DISREPAIR. I can imagine how excited I would be coming to work in a dump like that everyday. No wonder the clerks are grumpy! So next time you swing by, remember what my momma said, "Don't expect anything and you'll never be disappointed."

Friendly, good service and a good variety of extras in the store. Lots of services with a warm,…read morehometown vibe.

An underrated gem on Magazine St. Not only is this place great and efficient for your postal and…read moreshipping needs but it also has a wide assortment of New Orleans gifts and decor that truly make the place one of a kind! Definitely a place I'm proud to have in my city and happy to support a small business like this one.

Your staff is basically full of thieves Every time I bring a…read morereturn that is supposed to be easy, the staff at this store find some shifty way to up charge me. Today I brought a return from Amazon that was in the unopened packaging that it was sent to me in and delivered to me by UPS and the lady at the counter decided that the unopened box needed more tape. What was supposed to be a hassle free return ended up costing me money for no reason and pissing me off on my lunch break.

I can't say enough about this UPS store, and the managers/owners, Fred and Karen. Fred went out of…read morehis way, late in the day, to help me with a cold shipment of medications that had to be refrigerated and sent overnight! He actually gave me a refrigerator box to ship it in the next morning, and said I could pay for the box then. I couldn't believe it! He sealed the deal with a handshake! Who does that anymore?!? Wow, we will ALWSYS use UOS at this location for our clinic needs now. I was so so impressed!