I had a great experience at my local U.S. Post Office. The staff were friendly, patient, and very…read morehelpful with all my mailing questions. The line moved quickly, and everything was handled efficiently. My package arrived on time and in perfect condition. It's nice to see such professionalism and care--thank you to the team for providing consistently reliable service!

Please keep in mind that this location is just a post office as far as public services. They are…read morenot responsible for delivering your mail. They are super nice people here.

Love this place... I can get IN and OUT quickly. There is rarely a line, but if there is - it moves…read morequickly. The workers are kind and helpful and I will continue to come to this location over any others in the area. Far better than the Saginaw location.

The service here is awful. The clerks have an attitude before you even walk up to the counter. I…read morehad a feeling that this place was gonna be a problem when I signed up originally for a PO Box. The attitudes are just sour I feel like my business isn't wanted here. Now I understand why people choose to do business with the UPS store.

Had an issue with one of workers. His name was Casey or Kasey. Refused to scan my 7 packages to at…read morewere already paid for. Post office was empty, so there was no reason for him not to scan my packages. It's pretty sad that I pay for labels and can't get a simple service as a scan. Casey was also very rude and at some point he started yelling and when I asked for his manager he didn't end up getting her to come out even though I was waiting. He made excuse that she was on some sort of meeting. But I clearly seen her pass by, trying to avoid the conversation. 0 customer service and very aggressive worker, will not comeback! Incident happened about a month ago, just got a chance to write a review

My Daddy has had the same business PO Box here for 30 years. I remember going to this post office…read morewith him when I was in high school and now I go 5 days a week to pick up his mail for him. This location is old and very small but all the employees are very friendly when I have to pick up or drop off something. I have never seen a line and they have none of those modern print your own labels but still quick in and out. It is one block over from Main St so bonus is getting to drive through the Stockyards on the way there and back.

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.

Anil the owner of this location and all his employees have always treated me with respect and…read moredelivered quality customer service. You can't put a dollar value on how these professionals treat their clients. No matter what service requested, I know I'll be more than satisfied with the outcome. This store delivers "KNOCK OUT" service!!!

Polite, considerate, workers, super helpful! I would totally recommend coming here. Even when I…read moremade a mistake regarding the store code for an Amazon return instead of turning me away, they helped me Figure it out.

STAY AWAY FROM THIS UPS AND FIND ANOTHER ONE!!! If I could give 0 stars I would. They are scam…read moreartists using their store to steal money from consumers. I went in to send a package that was also notarized there and they purposely put in the wrong address so it can be sent back to their store just for me to spend more money that I don't have to resend the package! They never had me verify anything and because I was in a rush to get back to work I didn't even realize it. I put down the right address and it was shown to them twice!!! How do you make a "mistake" like that but yet I'm responsible to pay to resend the package?? Something isn't adding up in that place. Stay away because the scam artist owner Anil Patel and the manager Alex do bad business there with horrible customer service!! You've been warned if you like to keep your money.

Fast and efficient! Never have an issue and use them all the time. Usually 2-3 folks working the…read morefront at a time.

I needed to mail a care package overseas to my deployed husband. To do this, they needed to enter…read moreinto their computer an itemized list of what it was I sending, and its worth. They seemed to be having computer problems, but Suzy was so patient and helpful about it. She didn't seem flustered or frustrated at me. Tara ended up having to take over while Suzy helped the growing line of customers. I apologized and offered to wait if she wanted to help the other customers. She had the same patient and nice attitude, and assured me she'd get it figured out. And sure enough, she entered all of the information in correctly that the system required. I felt like even though they were obviously busy, they treated each customer with care and without rush, but still moving at the most efficient pace as possible. The customer care here is wonderful. There's a calm and friendly deamoner about the place and also a confidence that whatever service you need from them can be trusted to be done correctly. Again, thanks to Suzy and Tara!

This is my go to shipping provider! Not only are the lines always shorter than a standard UPS or…read moreFedEx, the ladies are always so very kind and helpful when boxing up items or just advising you of the best shipping methods. Thankful that they are around the corner!

Helpful staff and convenient location. It's the US Mail so they may have a line at times but if…read moreyou're nice they are too. Mon-Fri 8:30am - 5:00pm Sat- 10-1 Closed Sundays and all Holidays Drive up Dropbox just off the main road make for a fast pit stop

Don't trust the office for anything. Can't answer thE phone. Can't even get they're mail men to…read morepick up mail from a mAilbox with the flag up. Thanks morons. Hide behind an ""unknown" number when you call for a fake apology. See attached pic, made formal complaint. Happy to update and take this down if they'll take care of me but I'm not holding my breath.

Unfortunately this place is getting only two star due to the service it provides…read more It seems that SOME of the people who work there got way to comfortable in their position that they think that it's ok to provide less than a mediocre service. Not very pleasant and not very efficient. Seems to lose mail items and have no clue how or where to find the "missing goods" I am not sure if this is a training facility that constantly gets new people who aren't very knowledgeable in their trades. I take my mail business elsewhere even though this place is less than 2 miles from my office and rather drive 5 miles to a much better mail branch where I get a great service. Not recommended!

Gloria is the most unprofessional USPS worker I have ever encountered and I've been going to this…read moreHaltom City location since 1976. The smugness and entitled attitude and willingness to a quick fight and accusing and blaming everyone but herself. No one cares if you've worked at USPS for 40 years and if you blame Trump for the issue you are accusing customers of. You are the problem Gloria, it's definitely you. Last week I witnessed her berate a customer, who strangely looks exactly like me - meaning we both dress and look similar. And today it was my turn to be treated like total garbage and there were three witnesses and no one stood up to defend me. Sick. I've been seeing here for at least the last 15 years. First at the Riverside location that closed and for the past however many years at Haltom location and I have seen her treat people like dirt and start fights with customers and it's disgusting. Good luck with all that Gloria. Hope you receive the help you desperately need.