I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

They refuse to validate if postage on a package was correct and refused to scan USPS package with…read moretracking. She said you can drop it off in the bin. They are fine for UPS. I have a hard time imagining USPS picks packages form this place but will not allow them to print the label in a receipt to indicate they accepted the package or to weigh and measure package to ensure the postage is correct. Also the lady has tone and body language that indicates she didn't want to be helpful.

Went to PostalAnnex first to drop off a FedEx package, but the store was closed at 5:37 pm although…read morethe posted sign says M-F open between 9:00-6:00 pm. So I went to Goin' Postal and it was open as their schedule online indicated. I realized I forgot to take off a piece of the component from the equipment I was trying to return, so I had to cut open the sealed box and then reseal it. I asked the store clerk if they have a tape gun I can use and she actually helped me to tape up the box. I was fully expected to be told to buy a small roll of the tape hanging on the wall since that is how the USPS clerk handled my previous request. This far exceeded my expectation of the level of service.

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

Update Dec 2025: A convenient location BUT.....a few issues:…read more 1) Parking is terrible especially when the driver of brown UPS truck cannot even park between the white lines! Maybe a newly licensed driver? 2) UPS driver puts all the bags with packages on the sidewalk! So much for porch pirates! 3) Getting to the door to enter, a large rock is a hazard other customers have complained and now another. Use an adjustable hinge at the top or put leg attached on the door to prop it open either are less hazardous than tripping. 4) Plug in fragrance and excess colognes are nauseating-might be UPS driver and employees but offensive with smells that overwhelm as I had an asthma attack, not cool. Generally, the staff are kind and welcoming but sometimes I feel otherwise and this is problematic given the nature of the business. Please escalate to management for UPS driver to park out back and leave spaces for customers. Also, the UPS vehicle is in need of tires! Seems like UPS safety is not a top priority....hopefully it is with easy fixes! 3 stars

Staff is very friendly and helpful. They helped me successfully resolve an issue that I was having…read moreshipping a product. Packaging supplies prices are very reasonable.

Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping…read moreneeds. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.

Multiple people in line, not one employee to be found... magically they both come out of the back…read moreat the same time, that's odd. Terrible customer interface, they look like they'd rather not be there. Will drive to the next UPS store just to avoid this lack luster experience. Hire some folks who actually care.

We were needing a notary for our closing documents and then Geraldine stepped right up and took…read morecare of us. She was thorough patient and very kind to us as we were under stress to get our documents expressed overnight. I would highly recommend Recommend using Geraldine if you're visiting the UPS store in Apex North Carolina.

I walked in at 11am on a Saturday. Young man at the counter greeted me with a smile and asked what…read moreI needed. I told him the notary service. He directed me to an island in the center of the store, and in less than a minute the notary walked out with all his stuff. A few moments later I was out the door with my notarized document. Perfect.

"Reliable" is the word I would use when describing this UPS Store. I've been here so many times…read moreover the past few months that the employees working there recognize me when I walk in. They probably dread my presence, I've always got a ton of items to print and lots of things to send, but this store handles all of the my requests very well. Prices do get high, even for printing a page or two, but I think the quality of the service makes this store worth visiting. You can tell everyone enjoys being with each other, and it brings good energy to the store. Everyone is super polite, and will get you through. In the end, my stuff gets where it needs to go, so I cannot complain about that.

This is the best Fedex location in the area - I really trust the real Fedex, Walgreens and office…read moredon't give out the trust vibes and seem like they don't really want to be accepting packages. Where as this location - that is there sole job. The durham person was a bit rude but Maynard crossing is my go to stop. I cannot speak to the value of Fedex vs UPS or anything like that - typically I am dropping off pre-paid return packages.

What an interesting visit to a FedEx -- in the worse possible way. I arrived on a Saturday with a…read moreline almost out the door. That part, I didn't mind but when I finally reached the counter. The guy took my package and literally did a basketball "layup" onto the middle shelf -- BANG! It fell onto the top shelf. What in the world is this? Some sort of playground? I hope my package arrived safely. Pray for me. Never coming back to this location.

Goin Postal printed a poster for me before a huge presentation and it was high quality and quick. I…read morethank them for my success. This is the best postal service in Cary.

I can say without hesitation that this place is a rip off! I had obtained an empty overnight…read moreenvelope from a USPS facility and was told it would cost $30.14 to overnight it to CA. Since I wasn't ready to send my documents that day, I went to Goin Postal another day b/c it was closer to my home. I was then told it would cost over $97 for the same service. She then proceeded to tell me of other options; i.e., not overnight, but USPS 1-2 business days, not guaranteed, for over $75; or FedEx for over $67, guaranteed by noon on the second day. I asked why the big price different from what I had been told at USPS, and she stated it was their fees! After I decided on FedEx, she then argued with me that she could not verify the address. I told her the spelling three times, then she finally stated, "Oh, I'll spell it that way," and of course it worked. She also asked if I wanted it to be signed for, and I stated yes. I had marked it on the original label, but she had to put the entire envelope into a FedEx envelope and apparently did not mark it to be signed for, because when my daughter received the envelope the driver rang her bell and left it on the doormat! These were very important documents, and had they fallen into the wrong hands, it would have been devastating. Overall, very dissatisfied with Goin Postal for the price gouging and lousy service.

Great personalized service. Strongly recommend for shipping your high-end, specialty, or…read moreotherwise difficult items.

From the owner: Customers have been trusting Navis to pack and ship their fragile, large, awkward & valuable items…read morefor over 30 years. We are the experts in handling equipment, art, furniture, machinery and anything else that is classified as fragile, large, awkward, or valuable across the country or around the world. Whether your shipment weighs one pound or thousands of pounds, you can trust Navis Pack & Ship to get anything to anywhere with care, goNavis! We re the experts in: Full service pickup and delivery Custom packing and crating Full range of shipping options International ocean and air Warehousing and fulfillment Receiving and local delivery Start your shipping today by calling us or contacting us online! Free quotes are always available online or over the phone.

Absolutely amazing customer service!!! They stayed late to complete the printing job right as I…read morewalked in, worked with me to find the perfect paper to print onto. Super friendly!!! I cannot recommend this place enough! The print quality was great, the service was amazing, and I got everything at a discount which I am incredibly grateful for!! I had been dealing with rude customer service all day trying to get this print job and walking into pips was like a breath of fresh air!!! Great value prints, great price, great customer service! I will absolutely be using them again!!!!!

I have worked now with both Chuck and Dave, they are both very knowledgeable and able to explain…read morethings to an idiot like me. The quality of service and printing is especially good. I have worked with other printers and none have been this good.