I came in today to mail out a return in a package. I had no idea what I was doing, but Lisa was so sweet and patient. She even taped my box for me because I did it wrong. Definitely went above and beyond, and I really appreciated that. read more

I visited this post office on July 14, 2026, to submit my U.S. passport renewal application. Unfortunately, I had a very disappointing experience with an employee named Marie. I understand that mistakes may happen when completing important documents, but her attitude was impatient and disrespectful. As someone whose first language is not English, I needed patience and clear guidance, but I felt embarrassed and uncomfortable during the process.I would like to thank Elvira, another employee, who kindly helped me organize my documents and complete my application. Her kindness and professionalism were greatly appreciated. I hope this location can improve its customer service and ensure that all customers are treated with respect read more

Omg I am MORTIFIED at these reviews. I was coming to leave my HORRIFIC review of this location but 186 other people have already had a similar experience with the same two nasty reps for years. I would NEVER advocate for the loss of income to anyone but the people who were working on Saturday (1/10/26) at 2-3 PM need to be fired IMMEDIATELY. They are extremely lazy, rude, and disrespectful. I had to literally call the police on these crazy people for them to do their jobs. And now I'm scared because of how many people have lost packages/mail. If anything goes wrong with my client's tax returns you guys will have a MAJOR problem on your hands. You need to do better. read more

United States Postal Service - This is the lazy woman who IMMEDIATELY said she would not be able to help me because she was getting off in 6 mins. - Post Offices Near Me - Corona, California

Such a terrible post office. I placed a work order for a new mailbox key back in April, here we are in the middle of August and am just now being told they don't make the kind of key we need for our mailbox. On top of this, they didn't refund me my $50 that I had to pay for the work order. On top of that, they also, without any warning or notice, started not holding our mail anymore because it had been more than 30 days, despite that being THEIR fault for taking so long to get someone out to take a look at our mailbox. We have consistently gone to the post office every week to pick up our mail and check to see if our key was ready and today marks 110 days of holding our mail and ordering a new key, yet without any warning I got a random voicemail today from them saying that they're not holding our mail anymore and they're returning everything they have back to the senders. I then tried calling them back several times, the call rings and rings and then just hangs up. I'd give this place negative stars if I could. Go somewhere else if possible!! read more

Very clean and well-kept facility. Always prompt and courteous service. I like this post office.

Warning: Mail sent via certified mail got lost. Tracking showed it didn't leave Corona post office until 6pm when I handed it over to Benny clerk #19 at 9am. Mail never arrived and status showed it is still in transit from USPS Santa Ana Distribution Center. It has been two months! Filed a locate mail request at this office last month but I never heard back. Did you lose mail or package at this post office too? Let's report it and have it investigated. read more

Didn't know post office makes up their own hours. I was told the rep needs to be off the clock when they show hiursof closing at 3pm. It was only 2pm . I thought wait a minute I pay my taxes and that usually means I contribute to the reps salary. Customers come first post office. Stop being lazy!!!! read more

I dropped off my mail around Dec 20, 2024. The letters never made it to their destination. I filed a complaint to usps. Someone from usps called me. They had thieves come in the backside of post office and stole mail and employees let them do it because they feared for their lives. I understand employee safety. Did no one look to see if anyone was out there before moving the truck? Did the post office have camera's for employees to see if any one was out there? I was making suggestions like: have police there when the truck is going to leave, maybe lock the gate, if it keeps happening maybe shutdown that post office. She said that they called the police when it happened and that attorney general or someone with authority will come up with solutions. read more

if I could put no stars I would. most inconvenient post office in the planet! hate this post office. spent have my day trying to get my mail in line. I have ptsd from this corona post office. ! horrible! the wait time is forever !!!! read more

Rudest guy behind counter. The Asian gentleman acted like he had somewhere better to be. Couldn't help me figure out how the box was set up and got frustrated when I needed help. Buddy if you hate your job quit! I will be returning to the riverside location where the service is much better. read more

Very rude filipino woman worker at this location. I told her I accidentally dropped off a UPS package off about a week ago by mistake. I read online that it's ok and the package would get rerouted to UPS. There has been no activity on the tracking number so I'm trying to figure out what happened and see if maybe they have my package on hold? She did not even bother to check! She just saids were not UPS and I cannot help you. I feel sorry for her because obviously she's not a happy person and probably needs to get laid. If my package was not handed over to UPS, it looks like USPS stole the package! Really bad postal service to say the least! I will be lodging a complaint to the BBB for their shady practices. read more

Every time I come here they're super unprofessional and rude this lady attended me today and just disregarded anything I told her . All I did was ask for a change of address form since I did it online and wasn't able to go through and it charged me to do that as well . So when I ask her for a form she says they ran out but right before I had ask her I seen another employee give some out to other customers, she told me no she's not going to go to the back and check and told me to leave . it's just the way they treat you is super poorly just go to the the one in McKinley . Never again going here if you don't like your job don't take it out on your customers lady . read more

United States Postal Service - Post Offices Near Me - Corona, California

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Benny was very nice and informative. He also didn't rush me even though they are understaffed and had a long line.

Do not come here for walk-in passport. The website says they accept passport walk-ins on Saturday but apparently it's the passport guys day off. They need to update the website!!!! read more

Crappy area, not well maintained. Counter workers will give you attitude when you arrive with a large order. Avoid.

Don't drop your packages here if you can do fedex or ups do it! I dropped off 4 boxes and only 3 got scan and 4th went "missing" when dropping it off didn't even make it out the building. Now I lost thousands of dollars and they can't do anything. Don't drop your box's here. read more

Elvira is a very rude. I've been to this post office multiple times and have seen her unprofessional behavior towards customers including myself. File a complaint if you receive unprofessional behavior this is not professional customer service and needs to be rectified. https://usps.my.site.com/emailus/s/ read more

Quite a mess as lines can be long. It's probably not employees fault as they are quite helpful once you get to the desk. I needed several letters expedited so standing in line is a must. I paid for my letters and grabbed some stamps, especially the new series. The service I needed was taken car of eventually but I felt like spending an hour just to send some letters is not a good deal. read more

This woman who is supposedly called Elva attended me and my daughter and was super super terrible and she is so rude so much attitude the service of this post office is terribly poorly organized and she doesn't know what she is even doing how does she even work there honestly ?? read more

United States Postal Service - Post Offices Near Me - Corona, California

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Horrible customer service. Long wait lines. Rude workers. No stamps. Suzanne was snotty and rude. Can put mail in drive up drop off box, all locked with red locks. Only good thing about this place is the passport clerk, he gets 5 stars!! read more

Zero stars if possible Stay away from this poorly managed post office, people steal outgoing mail bags and packages from their rear dock and the manger could care less, avoid this place at any cost. This post office should fire their staff and close it down!! Read and respect the reviews!! read more

We are suspecting thievery at this particular post office on grand in Corona.. We have packages that are mailed out... and remain on the awaiting pre shipment status.. and never get shipped out.. they like to blame it on the Anaheim office.. but this has happened two times this week.. and we never get a return to sender.. so we will be doing an investigation on this post office.. do not drop off packages here they have all their packages exposed to the public so anybody can take your packages.. read more

I don't often have to do "post office stuff". I am a paperless transaction, online, virtual wallet kinda person. So when I was told I needed to handle something with a few moving parts at the post office, I was a little worried. I turned to Yelp to try and pick the "nicest" one to visit, but everything within a 20 mile radius had dismal reviews, so I just went to the one in the area I was in at the time. Well, the experience wasn't perfect, but it was smooth. People were helpful and reasonable. The air conditioner felt nice. I did feel the people I spoke to knew what they were doing. I did however, witness a kind of charged exchange between another customer and an employee. I also misunderstood an instruction and the person pulled rank on me, letting me know it's their job, so they "know what they're talking about." My theory is just that this place has very little patience for deviation, and they're not afraid to let customers know. I guess some people could find that a bit uncomfortable, but I actually prefer it because I know what I'm supposed to do, and I know where I stand, which is why I decided to leave this review. The place gets a bad rap, but I feel it's largely undeserved if you are prepared and you know what you need to do or at least what questions to ask. I don't know if I'd recommend it per se, but I would come here again! read more

Marie was so super helpful!! i came into the post office not knowing what the options were for the packages i needed to ship - and she was extremely kind and patient with me. She walked me through my options and I was able to choose the best one for my needs. i'm sure we can all agree that the post office isn't the funnest place to be, but Marie made it a pleasant time! thank you so much :) read more

The most inefficient post office I've ever been to. Chronically understaffed. Very long lines. The postal workers will skip mailing to my area if they are busy. And the keys to the package boxes are not maintained. I've had a key for a package that is so warped it won't open the box the package is in. I've notified the postal worker several times and nothing has changed. read more

Great if you're just dropping things off or buying stamps. Woman cashier is a bit aggressive, but that's okay. Said they don't do name change services here so I checked online and they make you fill out a form for $1- thinking that's the best way to update your USPS account. read more

I don't recommend this post office. Rude personnel, long lines. Looks like they don't care about their customers.

For sure they have a thief or thieves working at this dump. Whoever is in charge needs to clean house or someone higher up needs to find out whats going on. Just had Christmas cards with money orders stolen from this place. Both dropped indoors and both cash two days later. read more

Long lines and less than helpful staff once you actually get To a window. Recommend avoiding if at all possible. The UPS store (420 N McKinley St, Corona, CA 92879) was able to help with all my needs. They were quick, friendly and helpful. read more

Well, they did it once again. Multiple bills my work mailed out and they stole a large bundle of our mail- our intended recipients never received anything. We can see the checks are being changed to a different name, so luckily we can look you up :). We are filing an official police report, because the amount you have stolen is worthy of a felon. BE VERY AWARE OF THIS PLACE. DO NOT DROP OFF MAIL HERE- ESPECIALLY IF THERE ARE CHECKS INSIDE. read more

Came to this post office to drop off some boxes for the mailing service. I was able to get in and out very quickly because the clerks were very fast. In addition to mailing packages, I bought some stamps and the clerks were very attentive and detailed. The lobby was spotless and the trash cans were empty. read more

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I'm right in the middle of this post office and the one on California. While both locations have grumpy employees, this Grand location is the worst. Not only because it's in a skeevey location but also because we can't access the lobby during off hours like we used to. People pay for PO boxes, people need to drop off packages on Sundays. But they stay having this sign up about theft causing them to keep the lobby closed so paying customers cannot access their mailboxes. Even the parking lot layout is dumb and can be confusing to a person new to the area. I would NEVER recommend this place unless you just need to drop a letter off in the drive thru drop box. read more

Few helpful employees others are rude and don't care to help. Benny is the best and very knowledgeable! Very clean inside and wait times aren't to long. read more

I really wish this was not my home office! These are some of the worst people that work here. They are rude and incompetent. I've been living here 3 year and they've been awful ever since read more

Considering moving into this county from LA county was a big deal for me especially the pandemic has made such a big impact on me. I moved into this county right before the pandemic was hit the hardest in the USA. I had to do a change of address as I moved into my fiancé house. I wasn't able to do it las year because we were basically on lockdown for the most part. I'm Asian, and everywhere I go I'm pretty scared how people will treat me here, as this is mostly a white area. I always carry something to protect me even to places like these. Yes, I can be very paranoid. Sorry about the short rant but the lady that took care of my change of address form was super nice and I was in and out in less than 10 minutes. I'm glad I didn't feel like someone was going to do a racist rant or something on me. read more

I was honestly scared after reading all the bad reviews, but I had a pleasant experience. Went early in the morning, was welcomed, and staff was friendly. Waited about 10 minutes in line and process took roughly about another 10 min. Wouldn't mind coming in again. Quick, friendly, and efficient :). read more

Made an appointment for our passport three weeks ago for 11 am showed up 5 min early to be told that the guy that can only do passports is on lunch and I have to wait till 12 lot reschedule like what?!?! Do you guys not check you appointments before you take your lunch how fucking rude read more

Worst customer service by almost all employees and the manager who work here. Time and time again I come to this location (closest to my house) and experience horrible customer service. If you ask to speak to the manager (Genardo Franco I believe is his name) he is worthless and let's you know he could care less about your complaint. He's just as rude and unprofessional as his employees. Dhiraj is absolutely the worst! He is rude, unprofessional, never ever has a smile on his face. He acts like he has the worst job on the planet and is 100% miserable all day long. I've never been here when he wasn't rude and appearing as if today was the worst day of his life. He is lazy! Will refuse to walk in the back and grab packages or mail. He makes his peers do it. As someone else mentioned on here, I believe he is absolutely terrified of COVID-19 and lets every customer at his counter know it. He doesn't speak up, mumbles behind his mask and plexiglass. Overall a horrible post office! Hours are often no verified or updated, long lines, horrible staff and management, lobby stock items often empty... The list could go on and on. Stay away if you can! Wish this wasn't my local Post Office. read more

This was a horrible experience. I had a package coming from Japan that said it was retained. Spoke to the lady at the front and she told me the package was in LA in customs so I couldn't pick it up. She told me this without even checking the back. I find out a week later that the package indeed was there but now has been shipped back to Japan since I "didn't pick it up on time." I then tried to email Jose, the manager, and call him to resolve the issue etc but just never heard back. This lead me to have to pay a $75 dollar shipping fee twice to get my package back. Please train your employees better and just check the back before giving false information. Your laziness can cost somebody a lot of money and time. read more

I'm at the post office on 414 W Grand Blvd, Corona, drove here feom Bellflower expecting to check my PO Box because they close at 6:30 but the door is locked and there was several people outside. This is ridiculous. This is not service from a service provider as they should operate as advertised. This is a leadership issue and the manager and staff responsible should be fired. This is completely unsatisfactory read more

United States Postal Service - They should be open until 6:30pm - Post Offices Near Me - Corona, California

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