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    United States Postal Service

    2.0 (3 reviews)
    Closed Closed

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    United States Postal Service

    2.3(27 reviews)
    1.2 miDowntown

    United States Postal Service provided me with four star service today. The package I mailed…read moreJune15th never moved through the system. My tracking said it's been in limbo since June16! I finally called the customer service line because my mailman said they could put a trace on the package. The hardest part was due to my eyes. I had to enter the tracking number. I did get a wonderful employee named Dora. My package is being returned to me. She doesn't know why but the return process started (coincidentally) July 2nd. She signed me up for text messages so I can get texts regarding my return. It will be very convenient. She also offered to connect me so I could order more stamps when I said I need more. I rather go to the website and select what I like. I find that is a very convenient service too. I guess I'm just glad my mission for today is accomplished! I'm still a fan of USPS since childhood.

    After experiencing despicable customer service multiple times, I felt compelled to share my recent…read moreexperience. This particular post office is a low-volume location, but its proximity to my workplace means I visit approximately four times a year. The staff I have encountered clearly display that their purpose is simply to collect a check, nothing more. During my visit today, I waited to use the self-service machine to ship pre-labeled packages. A customer was having difficulty operating the machine, yet the two employees behind the counter were engaged in personal conversation and did not offer assistance. There were no other customers in the post office besides myself and the woman using the machine. After observing this for a while, I approached the male employee and asked if he could help by taking my packages. He informed me that I needed to wait for the other customer to finish and use self service, which I did. Meanwhile, I watched as he stood doing absolutely no work for the duration of the time. I hope they downsize and get rid of these slackers. USELESS

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    United States Postal Service - Now I need to order more stamps for delivery.

    Now I need to order more stamps for delivery.

    United States Postal Service - This line is crazy!!!

    This line is crazy!!!

    United States Postal Service - Door on 14th St, between K and L.

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    Door on 14th St, between K and L.

    USPS

    USPS

    2.0(42 reviews)
    0.8 miFederal Triangle

    This is a USPS hot spot & due to the occasional need for stamps by POTUS, lol, be prepared for a…read morelong wait during lunchtime hours of 12-1:30pm. The flip side is that the friendly & want to assist postal workers behind the counter makes the wait worthwhile. There was a three person staff today with one person floating around who had no quarrels answering questions while people waited in line. The interior was pretty much in order, supplies fully in stocked everywhere with the historic accents through out. I was able to ask a question while waiting in line, to see if there was a need to purchase tracking for a self postage package I put together. I was told no yet the packaged needed to be scanned to track. I got to the counter, smiles for everyone, got my package scanned & was good to go. A positive outcome as we know the visit to the PO are not always a happy go luck excursion. I'm glad I strolled down Penn Ave to one of the national historic sites in the Federal Triangle area to get my postal needs taking care & with good customer service.

    WARNING THE DO NOT PROCESS PASSPORT APPLICATIONS AT THIS LOCATION DESPITE WHAT IT SAYS ON THE USPS…read moreWEBSITE. My wife and I booked an appointment to get our newborn a passport. Got there and was told they do not have an agent on staff and haven't for months despite what it says on the USPS website. Staff was very rude and unapologetic about the situation. They just kept pointing to a sign about walk-ins being available at the MLK library - NOT A SOLUTION TO THE PROBLEM. Don't waste your time - book a passport appointment at another post office (and call the office directly to confirm)

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    USPS
    USPS - Only self service kiosk won't process packages.

    Only self service kiosk won't process packages.

    USPS

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    United States Postal Service - postoffices - Updated July 2026

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