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    Universal Home Solutions

    5.0 (3 reviews)
    Closed 9:00 am - 3:00 pm

    Services - Universal Home Solutions

    Fireplace cleaning

    Gutter addition

    Gutter cleaning

    5 More Services

    Gutter installation

    Gutter repair

    Gutter replacement

    Roof inspection

    Roof repair

    Universal Home Solutions Photos

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    Recommended Reviews - Universal Home Solutions

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    Charlotte Pro Roofing

    Charlotte Pro Roofing

    4.7
    (14 reviews)

    Called to get an estimate. They sent a guy out who was very friendly to take a look, and he said…read morehe'd follow up with us that later that day with the quote. Things went downhill fast from there. We spent 3 weeks trying to get in touch with them just to get the estimate. After nearly a dozen phone calls with their extremely unhelpful and useless receptionist, Laura, who appears to hate her job and never followed up as promised, they finally sent an estimate. Of course the estimate was more than $2000 more than what the guy told us in person it would be when he came out. If they are this bad before they've even taken money for services, I can only imagine how bad the actual service must be.

    After getting blown off by another roofing company 2 times, I looked to YELP to get someone out to…read morelook at a failing soffit/fascia area next to my gutters. I called and Alex picked up immediately. Very polite on the phone and booked an appointment with him in two days. Alex arrived early, did a walk around the entire house, told me there were 2 additional areas that needed repair, he walked me outside and showed me the areas. I was sort of sick about additional areas that needed to be replaced but frankly I could see it and of course I didn't want rain water entering the house so I appreciated his keen eye on my issues. I also had a xeriscape rain barrel that I wanted hooked up to a downspout. This was done Tuesday (excellent job and added height to it to allow for better flow, innovative!) and today Thursday the main work was done and in a tidy manner and it looks great. Alex went up on the roof the first visit and took numerous pictures, diagnosed nails and missing shingles. This was awesome to show my husband all the pictures (roof is about 30 feet high and peaked so we cannot access). I highly recommend Alex and Charlotte Pro Roofing and the employees he had at my home working here (he supervised the entire job). Very professional, tidy, respectful of my questions. I even had had cobwebs that were unreachable that Alex removed for me. Now it doesn't look like a haunted house. A+++++++++++

    Blue Fox Roofing & Renovations

    Blue Fox Roofing & Renovations

    4.4
    (7 reviews)

    Blue fox completed the roofing installation on my home. It was about a 6000 ft.² roof. They were on…read moretime, used excellent materials cleaned up perfectly. They were by far the most professional group that I interviewed prior to making my selection. I'm so happy I went with them.

    Let me begin by stating that I was referred to this company and its owner, Jay, by a good friend…read more They had no idea that the person they knew was such a poor businessperson. After my friend's recommendation, I called Blue Fox Roofing to inquire about an estimate for a complete roof replacement. During our initial conversation, I informed him that the company that was already working on other projects on my property was fully expected to handle the roofing as well. When I called, he assured me that he could do a better job and even offered to include some extras if I chose his company. I mentioned the other company and that my insurance would cover the new roof. I provided him with the insurance company's price for all roofing-related work. He was fine with this and expressed his willingness to complete the job immediately. Since he was a professional roofer, he assured me that the job would be done correctly. I provided him with all the details that the insurance company had given me, and he reiterated that he was the right person for the job. However, during our conversation with Jay, my wife signed a contract with the other company without knowing that I was seeking this alternative bid. Consequently, I found myself under contract with the other company. Jay informed me that I had three days to cancel that contract, and if I did, he could start the job immediately. After having several conversations with my wife, I decided to cancel the first contract. The next morning, I called Jay and left a message stating that the previous contract had been canceled and that we were ready to proceed with his company. I asked him to let me know what steps we needed to take to set the job start date. I did not hear from Jay for over six hours when I called him again and explained that I was ready to move forward with his company. To my surprise, he responded that there was no reason to return my first call because the job did not pay enough for him to be interested in it. He even suggested that if I could convince the insurance company to increase its payment, he would call me back. I was shocked and felt betrayed. Now, without a roofer, I had burned the first bridge and foolishly believed in his lies and deceitfulness. Today, I am without a roof or roofer, but I am determined to find a solution. However, I will never work with companies like Blue Fox Roofing, NC. I wanted to warn others about the potential pitfalls they may encounter when dealing with this company.

    Universal Home Solutions - gutterservices - Updated June 2026

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