I have been here a half dozen times with the goals of building a working relationship with the…read moreelectrologist, to establish this as my go-to electrolysis establishment and for the successful removal of unwanted hair. The Quick Review: UNSUCCESSFUL RESULTS, UNPROFESSIONAL & UNETHICAL! Despite the high cost of each session (this is the priciest place I've gone to in the Bay Area- and the pricing seemed to have increased slightly and oh-so casually after a couple of sessions) and the frazzled attention of the electrologist along with her dry, aloof demeanor I was willing to overlook those aspects for the convenience of the location, the cleanliness of the space and the goal of successful hair removal. There were no complimentary or freebie minutes though if there was a glaring offending hair that was overlooked after a session she would get it. The electrologist, Pat, was considerably late on a couple of appointments without a call or an apology. End results: none of the areas that were worked on got better; I'm literally right where I started... only out a lot of money and time. The real deal breaker for me happened after Pat had told me she offers patrons pre-pay services to give them a better deal and she DID NOT KEEP HER WORD. How it was suppose to work was this: you pay for a full hour which gets you the slightly cheaper price/minute rate compared to the exorbitant 15-minutes, 30-minutes or 45-minutes pricing, then you can carry over any unused minutes for your next session or when ever you choose to redeem them. I pre-paid several times and when I tried to set up an appointment to use those pre-paid minutes she told me she had to find her records for verification. Reasonable but then a week goes by- nothing. I call her and she returned the call a week and a half later only to tell me she hadn't found the time to look for her records. I'm talking 2,1/2 weeks after my initial call! This went on for two more rounds over the next month and a half. She finally found 15-minutes pre-paid on her records and said she had to look more after I said that was an inaccurate total. She responded by saying she would get to it when she had the time and, excuse-after-excuse, why she wasn't going to get to it any time soon. At the three month marker, I called her and, to my great surprise, she called me right back. I honestly don't think she remembered my name or recalled the situation in the moment... She seemed thrown when I wanted to use the 15-minutes she had found and wanted to make an appointment- any other minutes she found later would be used at another time though I wanted to work towards a resolution to the pre-paid minutes discrepancy I wanted to use what she had found. She claimed she was driving and she would call me right back and to this day I have not heard back from her. That was months ago! My ULTIMATE EXPERIENCE with dealing with this establishment: I've been scammed, ripped off, not to mention greatly disappointed and, quit frankly, hurt by the misbehaviors of the proprietor. Through Pat's actions/lack of actions and responses/non-responses, and after ever bit of flexibility, leniency, empathy, and courtesy I can offer as a patron without being a doormat-of-a-fool, I have come to the conclusion that she doesn't give a damn about her clients or doing the right and ethical thing, nor being a professional in her industry. There is no excuse to treat your paying customers like this! Shame on you! Bottom line: UNSUCCESSFUL RESULTS, UNPROFESSIONAL & UNETHICAL!

Thumbs up for this salon. If you know what you want in a style or color Bridgette can get get this…read moredone. For those of us that want a change in style, color or not sure what will work with our hair, she can try to work with you to meet your satisfaction. I have very thick, dry and unruly hair and Bridgette has helped me find a style/color that works for me. I would say the price range is not moderate but it's not too pricey.

This girlllllll. I absolutely love her. She's such a gem. Her skill set is just phenomenal. I…read moretold her I don't like to wear makeup (well... more so that I'm too lazy to), but would love to have fuller brows.... the solution? Microblade! I was hesitant to get anything done on my face because I like the au natural look... but sometimes ya just need a little umph. Anyhoo, go to her if you want more of a modern touch and natural look. Keep in mind I have pretty thick brows already, but I needed them to be a little dressed up. I remember my request was to not have my eyebrows look as if they were sharpied on for lack of better words.. lol. She listene Alix takes the time to listen to what you want to accomplish and has great customer service. Glad to call her a friend and blessed to have known her before her big debut! Also, the staff here is amazing. It's a yoga, hair salon, and brow studio all in one. Like what? Ya just have to go see for yourself.

DO NOT COME HERE for dread maintenance. I don't know how else to say this. Annette ruined my hair…read more I came in for a maintenance session, and she convinced me that my dreads were in such bad shape that I'd need to cut them off and start over--OR I could let her make human hair extensions (for several thousand dollars, of course) to mask my dread stumps. Annette's dreads are beautiful, and I assumed mine would look like hers. But of course Annette didn't do her extensions. Her mentor did. Annette is still learning how to attach extensions. Just 3 weeks after getting my extensions installed, a dozen were already detaching. It took 2 more weeks for them to start falling off completely. Annette was unresponsive as I sent repeated panicked messages about the state of my hair. When she finally responded, she offered to fix my hair. It took her THIRTEEN HOURS to fix the extensions that she'd only installed five weeks earlier! And then she had the nerve to suggest I owed her an additional $680 for fixing her bad install job! After all that, it's been 2 weeks, and the ones that she reattached are already coming off again! Do yourself a favor. Steer clear of this salon for dread maintenance!

I have had the following services done by Zara: eyebrow threading, haircut, beard, and facial. I…read morewill break down my review for each service. Eyebrow threading: 5/5. This was my first time getting my eyebrows threaded in 4 years and I was very hesitant at first because the first time I had it done it was very painful(done at a random shop). However Zara efficiently cleaned up my eyebrows and the pain level was significantly less. The appointment was relatively short and I was happy to be able to get in and out in about 10 minutes. I plan on coming again in the future. Haircut: 4.7/5. The reason the haircut is not 5 stars is not due to the quality of the haircut but rather the time taken. I initially would get a low taper fade and the total time would be about 1 hour and 15 minutes. The quality of the haircut was great and the fade was very smooth with no harsh lines. I found the best haircut was a fade from a #1 in terms of time. Beard: 5/5. Beard trim was done very well and quickly. I typically dislike when my beard is shaved with a foil shaver rather than a blade because my hair is rather thick and barbers miss hairs. However the shaver took down the hair to skin very well and the shape of the beard came out just the way I wanted it. The total time was probably 10-15 minutes. I highly recommend getting a beard trim or lineup if it applies to you. Facial: 5/5. The time for the facial was 1 hour. This was my first time getting a facial treatment and I was very happy with the results and was so relaxed I accidentally fell asleep. The process involved steaming my face, exfoliating and unclogging pores, and then moisturizing. I was shocked when I saw how clogged my pores were. I highly recommend getting this service if you want to unwind and relax. Overall rating: 4.9

I have had a few services done by Zara (facials and derma planning) and I highly recommend her…read more She goes above any beyond to make sure you are comfortable at all times she is precise and very welcoming! She is also a great communicator! Check out her services-you will be glad you did!

Linh is amazing! She has a beautiful saloon very clean. I…read morelove my new brows. She was very kind with me explaining the options. I highly recommend her if you want fabulous brows.

I finally decided to get my brows done for the very first time. Linh did a combo of nano and ombre…read moreon my brows and it turned out so beautiful! I was anxious and a little scared at first since this is my first time and was not sure how it will turnout, but Linh kept reassuring me that everything is fine. On top of that, Linh made sure I was comfortable and pain free; she kept asking if I'm in pain and did applied numbing cream several times. She has a very light hand which I complimented several times. In addition, her studio is very cute. Overall, I am very happy with my brows. I highly recommend Linh (LuLi Brows!) will be coming back to have the eyeliner done next! Thanks, Linh!

Michiko is a terrific hair cutter and a very delightful lady. I drive a hundred miles to see her…read moreand it's well worth the effort; highly recommended!

Michiko has turned me from a crusty old geezer into a really handsome fellow for the last year. I…read morerecommend her for women and children of course, but she really is an artist with men, especially old guys who need a skilled magician.

CarolAnn is a professional stylist with over 30 years of experience, a ton of 'spunk' and a heart…read moreof gold. CarolAnn has become our families 'go to' for all cuts and styles. Our children had their hairs cut for the very first time by CarolAnn and I wouldn't go anywhere else. I come to her because she cheerfully helps me keep it fresh with trims and highlights done ever so discretely. My husband now goes to her also and he always comes back looking and feeling like a better man. Her salon is clean and fun!

OMG! She will drive you nuts! Good haircut..if you have the patience stand stay in the same room…read morelong enough. Better in silence. I think she is in business soley to attract flies into her net to speak to. Never Again! Infuriating. $25 for a men's wash and cut.

Awesome little store with helpful staff who bent over backwards to accomodate me as a last minute…read morewalk-in for lash and brow tint. Great products and knowledge of skin care. I grew up with a broad skin care knowledge base as I had a mother who owned a spa and was kind of fanatical about product and I can say with confidence that they know their stuff! I am glad I found this place :)

I have never been treated so rudely by a business. So many…read moreother places to go. Was very nice when selling us a ton of product ($$) but went psycho with one request.

Rachael is awesome! I went to Rachael totally last minute because I wanted to try the new Brazilian…read moreBlowout, and Rachael not only scheduled me in the same day, she stayed until 7pm so I could come in after work. I was apprehensive about the blowout, but the results were absolutely amazing and my hair looked really shiny, rich, natural and fabulous. I got so many compliments on my hair since, and I really should be making an appointment for another soon. The only drawback to the blowout was that it didn't last as long as the japanese straightening technique, but it definitely was better for my hair. I can't say enough about how great Rachael is though. She offers a discount to teachers, and she's an expert in what she does. Thank you thank you thank you Rachael. Much love!

Why you should ask for Rachael Bullard at Parlour 308…read more.. 1) I have been going to Rachael for ~3 years now and she has always provided awesome cuts, color and highlights. 2) Her sense of style is EXCELLENT, much better than mine and other stylists I have been to, and is always recommending excellent cut and color ideas. She is also excellent at adhering to your ideas if you have specific wants and needs. 3) As a follow-up to #2, she is constantly going to professional development conferences and learning new, cool techniques (human hair extensions, Brazilian Blow-Out Treatment) 4) Her friendly, positive and professional demeanor makes it a pleasure to have a couple of hours with her. 5) She is so good, I drive all the way from Oakland to see her. The salon itself is lovely. It is often busy, so be sure to make an appointment ahead of time. P.S. I've looked at some of the previous posts... I've never had a problem with parking there. NONE. I have NO IDEA what those people are talking about.