I went here because I heard the tools are great quality. The wait took 4 hours. The actual repair…read moretook 3 hours tops. I called ahead to make sure that they could fix my motorcycle. Over the phone they said yes but when I got there to pick my bike up they said they couldn't fix it. I did it myself at home instead (I needed a new tire. That was it) as I left with my still broken bike one of the guys working there stopped me and said there was a fee for wasting their time!! The cost was $20 and the employee told me to be grateful that they weren't charging me full price. The only good thing there was leaving

I requested service on my Palisades drivers assist system from anthony The service advisor and…read morenever received the service. He told me that the car wasn't attended tested on the highway and the app which tracks the cars GPS shows that the car never moved. He swore that it was tested. They had the car for 3 days and the only correspondence was when I called. I can tell by the apps live view camera my car wasnt worked on today and it's almost 3pm. What a waste of time.

I found Hughes Motors Auto Repair as I was scrolling through hoping to find a good and possibly my…read morepermanent mechanic going forward as going through mechanics is a struggle I own an Alfa Romeo Stelvio so was hoping that at Hughes, they will service my car and which they did I got an oil change and a brake flush bringing in my own parts, now this was the first mechanic that required me to bring in an OEM oil filter which I found interesting to say the least but I had a good feeling so the next morning, went to get a OEM oil filter and went to Hughes. I have gotten lower estimates but I think I rather pay a little more knowing I'm in good hands and I think everyone can agree with that. Now, the staff was very welcoming and very nice so I was talking to the staff about lowering my car and doing other repairs in the future and they basically told me that I shouldn't and that a lot of mechanics will turn away modified cars due to their geometry and needing a special lift.. but I am still going to haha, I'm a little stubborn so hopefully they will still service my car in the future and be my permanent mechanic going forward! Extra things to note, they do have a waiting room and they offer things to eat and drink!

I guess if you're not doing big money jobs, you're low priority. Came in here to do a simple…read morebattery replacement. Let me just say that I've been coming here for YEARS and have spent thousands since I had another car that I serviced. It's been convenient and most of the mechanics are friendly and knowledgeable. Today, I had a different experience. First off, the guy at the front (I won't say any names) is rude. It takes nothing to say hello back to someone who came in and said hello. Anyway, came in to do a battery replacement. Everything was done and as I was walking to the office, I see my car....left UNATTENDED WITH THE HOOD UP and my car still running for several minutes. He just left it there like that. I walked to the office (hood was still up). Stood there waiting to get my bill and keys (hood still up) Mind you...it's a rainy day. This kid was negligent with my property. I don't know if me being a woman alone made that acceptable but it's not. Big or small job, it's business and you treat everyone's property and them with respect. Then after seeing my car left on with the hood up, I make them aware of it and then I paid and left. As I was driving, my USB/anti theft system was not working. Screen blank. Not only was he negligent with my property....he didn't finish the job. You have to reboot the anti theft system for that and the USB/screen controls to work. I was more than willing to tip the guy since I know they don't make much on batteries but after that experience, no. You don't just put a battery in...you need to reboot the system. Today was EXTREMELY disappointing and needless to say, I will go elsewhere from now on. Maybe give JJ a bit more training.

Steve and Edson are great. Best mechanics ever. They are very clear with the estimates, value and…read moretheir work is exceptional. You can't go wrong with this business.

Sinclair was friendly, honest and a great value. He came highly recommended. I'm glad I've met him…read more I will return when needed.

Straight forward maintenance service, and did not get any impression that they were pressuring us…read moreto do more than necessary.

The door handle on my 2016 Honda CRZ had been broken and not working. I tried several different…read moreplaces to get it replaced and they all gave me a run around. Even Honda service was not helpful. Telling me that I needed to pay for a diagnostic to tell me that the handle was broken and that costs about $300. I remembered Charlie on Maclean Ave. He was extremely helpful ordering the handle right in front of me and called me a few days later when it arrived. Installed it and called me back in a few hours later. Excellent customer service and extremely courteous and polite service representatives. Thank goodness I remembered Charlie and how professional his service garage and staff are. Thanks again. Also the final price I paid was much less than everyone's asking even Honda's service department. Thanks guys.

I have tended to use the dealership for repairs and service, but I have always wanted to find a…read morelocal garage I could trust and use, partly for reasons of economy and partly because I believe in supporting local businesses. However, I have had some bad experiences with local garages in Pelham (see my review of Bencivengo auto service in Pelham for example). So finding M&M has been a relief - a real breath of fresh air. The owner, Paul, is smart and funny and down-to-earth. He comes across as honest and fair; I have yet to feel as though he's tried to sell me on something I didn't need, and I have been pleased with all my transactions with M&M. Recommended.

We bought a used car and needed an end-to-end inspection. There was a short window for returning…read morethe car if it had any issues. I brought it in on a Wednesday and they were able to squeeze us in for an appointment on Saturday. The inspection only took two hours. They test drove it and checked for previous bodywork as well. Great service and very affordable!

BEWARE!! They will over charge you. I was quoted $700.00 for $200.00 job. I always get a second…read moreevalution when I go to a mechanic. I went there for 3 different situations and I got the same result, this business is taking advantage of people. I wouldn't even leave one star if I didn't have to.

Recently I had brand New tires installed from a well know tire chain, "they were good all around…read morehowever I was having slight issues with proper tire balancing." They did their best and I even went to another shop and still the issue was not remedied... Then a local body shop received my online request for (high speed balancing / road force..) They suggested me to visit R&R Auto Repair.. In less than an hour, not only was I treated kindly, but so was my Vehicle..!!! Raj and Ram took my car, put it on the lift and when it touched the ground it was like skating on ice.. The car was solid as a rock. Zero shake, 100 percent balanced and drives like it came off the show room floor!

Avoid at all costs. They had a Yelp coupon which they refused to honor. So I said okay that will be…read morereflected in my review I'll pay the Bill. They refused to give me my car back. They took my truck, hopped the curb, and tried to bring it back into the garage. While waiting for the door to open I stopped the owner by standing in front. He hit me with my car. They also overcharged and performed services which I did not request. They stole my phone and I had to get the cops involved. Thank you Mount Vernon PD. Stay away.

When I lived closer to Total Car Care I took my cars there and even bought a great used car from…read moreReno, who works there. They were always super friendly, fair, trustworthy and competent.

I've been to Mike's a few times, obviously for the same reason. Ever time Mike and his crew have…read morebeen friendly, fast and efficient. The price is right as are the tires. Can't think of going anywhere else and very highly recommended, certainly over the big box tires service places that make you wait and charge way more. These guys know their stuff!

Been going to Mike for several years now and he is nice, honest and provides good service. He…read moreexplains what is the matter.

Surgical Auto Repair have been servicing my vehicle for about 10 years now. Their prices are fair…read moreand their technicians are knowledgeable. The office staff is friendly and accommodating, always. There's nowhere else I'd trust with my vehicle. I highly recommend this business to all my friends and family.

Sandra and Donald are great people, I was very satisfied with the work they did on my 2 cars…read more Reliable & Honest people that go the extra mile to make sure you're satisfied.

I brought my car to get it looked at because there was a noise. They said I needed brakes. Even…read morethough I had just for the front fixed. They said it would be 600 dollars which is quite pricey. So i had them do the back. When I left the shop. It seemed like the sound only got worse. Something didn't feel right. I went to a seperate mechanic and they said my brakes were on backwards and that whoever did it. Needs to find a new career.

DO NOT COME TO THIS SHOP. They use subpar parts. Came to the shop in February 2024 to have my CC…read morereplaced after a theft and my O2 sensor replaced because it was damaged. Everything was fine but a few months later my Check Engine light came on. I got it checked in October 2024 while doing my inspection and they said it was due to the faulty O2 sensor and to bring it back to J&R since it should still be under warranty. J&R checked it and said it was fine, blamed it on another issue. January 2025, the check engine light is back on again. A second shop said it was the faulty O2 sensor and they switched it out. My car sounds better and the light is finally off. I go to J&R hoping they'd make it right. They said the part was indeed damaged but they can only guarantee a 6 month warranty. The 2 other shops both had a 1 year warranty. I thankfully have no issue with the CC but them not taking responsibility for the faulty part won't have me returning to this shop.