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    Up N Go Moving & Storage

    4.2 (92 reviews)
    Closed 7:00 am - 8:00 pm

    Services - Up N Go Moving & Storage

    In-state moving

    Out-of-state moving

    Furniture assembly

    Up N Go Moving & Storage Photos

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    my very delicate and expensive couch in good hands
    Stive P.

    Great service , great movers! I was moving from New York to Florida.The movers were efficient and very polite , they came on time .All mu furniture was well protected and came in one piece.Other companies were offering me the move trailers, but landlord in Florida said that trailers can not go into complex and only 24 footer can and Up n Go was able to accommodate my request and they sent the regular truck! Will be definitely recommending to my family and friends. Thank you guys a lot for stress free move, highly appreciate it!

    moving truck
    Ana T.

    Look absolutely no further than Up n' Go if you are looking for the most affordable and caring moving company in New York City. As my first time long distance move from Long Island City to Fort Lauderdale their rates and the exceptional customer service couldn't compare to any other on the market. The professionalism to show up perfectly on time for both pick up and delivery and their communication during the entire move are what makes them stand out!

    This is exactly how it looked when we opened the unlabeled box!

    Absolutely NEVER use this service! Items are damaged, fragile items boxed with heavy items with NO protective wrapping (lamp, two tool boxes, 2 brooms, and two picture frames in a wardrobe box unwrapped), wardrobe boxes have clothes dumped in a pile (still on their hangers) with NO HANGING BAR and rain boots and a comforter shoved on top of the clothes. We had two full closets in our place and NO CLOTHES are hanging in the wardrobe boxes that are solely for that purpose. We just opened two separate boxes (1 month after moving) and were shocked to find that plants had been boxed with no labeling or protective wrapping. The list goes on and on. But the main point is that this is the most egregious act of "service" we've ever paid for in our lives! We basically paid for a company to mishandle, damage and ruin our belongings. We have been trying to contact Aron Fershtman for over 1 month-- via Vemno chat, text, phone call, and Facebook Messenger. On the rare occasion that he responds, he claims that he texted us and called but that we were unavailable, though we never have a missed call or voicemail from him. **If you do use this moving service, ask for Jermaine and see if you can work something out with him privately. He packed our kitchen, and it is perfectly packed, exactly as you'd expect any professional packer to pack your things. He's also just a great and personable guy that anyone would want as their mover-- he's the best! UNLIKE, the service by Aron Fershtman and all other packers we worked with.

    Broke the window trying to get the couch in.

    I would give zero stars if I could. This should have been a relatively simple move. It was 12 blocks and I moved all of my clothes and electronics prior to the day. THEY BROKE EVERYTHING THAT THEY TOUCHED. They broke my bedroom dresser, left my bed half assembled, they broke a window, and permanently scratched furniture. The manager/owner repaired the bed the next day and was supposed to sent the dresser for repair or refund the value. It's been close to a week and I haven't been able to get any update. I will end up spending as much on replacement and repairs as I did on the move in the 1st place. HIRE AT YOUR OWN RISK!

    The only response this business owner has for his team destroying dozens of fragile items and not honoring his word to replace them.

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    Page 2 of 3

    Ask the Community - Up N Go Moving & Storage

    Review Highlights - Up N Go Moving & Storage

    I have used Moore Moving for 6 moves over the years and can confidently say they are incredible movers!

    Mentioned in 11 reviews

    Read more highlights

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    Piece of Cake Moving & Storage

    Piece of Cake Moving & Storage

    4.6
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    Dmitar and Jose were fast, efficient, careful, and kind! 100% recommend their service.read more

    Piece of Cake did an exceptional job with my move. From start to finish, the entire experience was…read moreseamless and exceeded my expectations. The two movers arrived exactly at the scheduled time listed in my agreement. They were friendly, professional, highly skilled, and incredibly efficient. I unexpectedly needed a few additional items boxed on moving day, and they handled everything without hesitation. Every item was packed and transported with great care. Nothing was broken, damaged, or missing. The move into my new space was just as smooth as the move out of my old one. They carefully followed all of the building's rules for elevator use, placed furniture exactly where I requested, and neatly stacked boxes in the appropriate rooms. What impressed me most was their professionalism and attention to detail. They communicated clearly throughout the process, regularly checked to make sure I didn't have any questions, and truly went above and beyond to ensure everything was done right. Before leaving, they removed all of the packing materials they had used and left both my old and new homes clean and tidy. The entire move stayed on schedule and was remarkably efficient. I honestly could not have been happier with how smoothly everything went. The two movers assigned to my move were truly exceptional--kind, courteous, hardworking, and diligent professionals who clearly take great pride in their work. Please extend my sincere gratitude and appreciation to both of them. They made what could have been a stressful day remarkably easy, and I hope they know how much I appreciated their professionalism, care, and dedication. They are wonderful representatives of your company. Thank you for such an outstanding moving experience. I will absolutely use your services again for any future moves and will gladly recommend your company to friends, family, and colleagues.

    Safeguard Self Storage

    Safeguard Self Storage

    3.4
    (15 reviews)

    I have had my storage unit here for 3 years in November and I can honestly say this past weekend…read morewas the worst human interaction I have had with someone there. When I signed up for my storage, I am pretty sure her name was Jasmine, she was such a doll. Sweet and just explained everything to you when you signed the contract. Greg, he's not very nice but he's respectful. Now Jason the "assistant manager" as he so pointed out when I asked his name (last Saturday August 30th) was beyond the most hostile and rude person I have dealt with here. Now let's go back to this scene last week, for the past couple of months or maybe even about a year or so (Sorry my dates are off as I just had a baby) they really want you to bring in your key fob to access the facility. More than half the time I don't have it because I'm running out the house. Anyways this particular day, I had both my 10 month old baby and my golden retriever with me. Obviously I didn't have my key but that's really nothing new recently with me. Anyways, I honestly don't remember if Jason was already sitting at the counter or if I had to call to get access. The point is when he buzzed me in, he asked me for my name and storage, fine ... and when I asked his name because his tone was just too crazy for me especially in front of my baby, he goes Jason and very loudly "the assistant manager." Boo, you're the assistant manager to a storage spot with a bunch old junk we are too attached go let go of ... claps! He buzzed us in and we walked to my storage. We literally not there more than 5 minutes as I just went in to get a pair of clogs since the wear is getting a little nippy. Tell me how as we are walking through the maze of storages, Jason just pops up. Like dude are you following me? Trying to intimate me? What is your deal? Whatever ... we just walked right passed him and left. He probably thought I needed him to buzz me out, no sir I know the doors open from the inside with the sensor. Safeguard, please do better when you hire these people! Have some kind of customer service etiquette... And the only reason why I pay the insane price they're now charging is because it's so close to my house. Also I don't even think your late charge fee is legal ... it's insane. People don't get a storage here .. if I could, I wouldn't walk I would run somewhere else; anywhere else.

    Greg is amazing. Excellent customer service. Very pleased with this buisness. 5 star employee…read more Thanks Greg.

    Supplies For Moving

    Supplies For Moving

    3.3
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    I have been using them for the past 2 years and I can say all around great…read more Prices, service, on time delivery SoI am definitely will recomandvthem to all

    I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

    Intense Movers

    Intense Movers

    4.6
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    So glad that I went with Intense Movers instead of some of the other more well-known companies…read more They were punctual, crew size was just right for a quick and efficient move, and their captain Lane was extremely friendly and professional. For reference, Intense Movers moved me from a 1 bedroom 4th floor walk-up to a 2 bedroom over 100 blocks away. They showed up promptly at 9am and were done by 1pm. None of my property was damaged and they left no mess behind. Also, it's great to support small and local businesses whenever possible. Highly recommend.

    I chose Intense Movers for my move because everyone on Reddit raved about them. I wish I hadn't…read morelistened to them. I did think it was a bit strange that everything was done via email and there's really no other way of contacting them. That said, they were extremely responsive to email, which was fine. The movers themselves were personable and worked efficiently throughout the process, which I appreciated. Beyond that - there were issues. Firstly, the team arrived about 20 minutes late. I did appreciate the heads-up text, but on one of the most stressful days of your life, it's worth noting - especially as it was early in the morning. More importantly, I was under the impression that loading the truck was part of the service I hired Intense Movers to provide. Nope. Instead, that responsibility was completely handed off to my partner, who stayed with the truck while the movers brought items down for him to load. There was no discussion about this. In fact, it was initially suggested that I use only 2 movers but I requested another to be more efficient. I didn't realize that they assumed my partner was an unpaid 4th. Items with "this side up" stickers were completely disregarded. They brought everything down however they wanted to and handed them off to my partner however was most convenient for them. Also, a couple of guys who were not part of the moving team entered my apartment unannounced, to say hello to the movers. They did not clearly identify themselves, though it seemed like they may have been affiliated with the company. Regardless, having strangers invite themselves into my apartment during the move was pretty inappropriate. Lastly, when it came time for payment, you can only pay by cash or Zelle - which, to me, is sketchy AF. I had planned to send it via Zelle to their company account as instructed. However, the lead mover was insistent that I send the payment directly to him instead, saying he needed to pay his workers immediately. He was so insistent about it that it made me feel really uneasy. In the end, if I could do it all over - I definitely would have chosen someone else who was more professional.

    Oz Moving & Storage - Upper West Side

    Oz Moving & Storage - Upper West Side

    4.1
    (123 reviews)

    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

    Up N Go Moving & Storage - movers - Updated August 2026

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