The bagels are good but the shop is dirty and gross and the employees don't consistently use proper food handling (i.e. holding and cutting bagels without gloves on). read more

I went at 2pm and was scared they were gonna be out of what I wanted but they had everything. I got a toasted egg bagel with chive cream cheese and bacon. It was delicious, one of the best bagels I've had in CT. Service was fast, it was pretty empty. Everything was clean and it seemed like a your normal, neighborhood bagel shop. It was sort of expensive. $9 for everything, including tip. But wouldn't mind it every once in a while. read more

I'm mixed on this place. It was pretty busy at times, and although they have lines, it's kind of all over the place. I will say it is clean inside, and they had ample staff who were friendly for the most part. I went twice. The first time, I got the Egg Sandwich with Bacon on a garlic bagel. It was pretty good, with an old-school bagel taste, which I enjoyed. The egg wasn't my favorite but wasn't bad. The only complaint was the bacon being salty, but that's bacon; it was cooked well and crispy. The second time, I got the Egg Sandwich with Sausage on a garlic bagel. I wasn't a fan. The egg tasted bland, the bagel itself was soggy, and the sausage had no flavor. It feels like they microwave the eggs now that I'm thinking about it, especially since they aren't fried and thick. Each visit was $6.17. Not really worth it in my opinion. I was going to try one last time and try their cream cheese, but I would rather go to Liz Sue in Norwalk, which is way better in my opinion. Also, parking is difficult here during rush hour, weekends, and lunchtime. read more

Upper Crust Bagel Company - Delis Near Me - Old Greenwich, Connecticut

The service was horrendous. We preordered our sandwiches and it was an hour delayed. They seemed to have a lot of staff but they were milling around and no one was working on online orders. They skimped the cream cheese and the bagel was smushed. Instead of a rainbow bagel we got a plain bagel (but still charged for the higher price). The sandwiches also seem to be experiencing shrinkflation. Not coming back read more

Really good for bagels outside New York City. The shop is a little tacky, but clean. The people are friendly and helpful.

The bagels never disappoint! The food is amazing and the staff works hard to fill your orders! A great place for bagels!

Horrible! Will never order from here again. Asked for bacon well done extra crispy and when I got my sandwich bacon was raw!!!!!I called and manager was too busy to talk. read more

Best deal in town. Fresh quality, quick service, and a huge selection of beautiful bagels. They're hot chocolate is not to be missed. It's like the old time skating rink hot chocolate. The staff is friendly efficient and the prices are quite reasonable. You can order ahead for parties and breakfast meetings. We love their chicken salad with everything bagel Toasted, Everyone should give this local haunt a try read more

I LOVE LOVE LOVE THEIR BAGELS. coming from a NY-er this is a huge compliment as we are a picky crew for bagels. Their bagels are lightly crispy on the outside and somewhat soft and gooey on the inside. Always fresh. The deducted star is for the fact that people come in here early hours and they run out of egg and multigrain everything's SO FAST. They're so good. At this point they should be making more. Either way, I'll continue to go here because the bagels are amazing. Egg salad was fresh but a bit bland, cream cheese is fine. This is primarily for their bagels which are delish read more

The BLT on a plain bagel was incredible! The bagel was perfectly toasted and soft in the middle. The bacon was crisp to perfection and lettuce was crunchy. Just a great sandwich. I also go an iced cappuccino and an almond croissant that was superb as well! read more

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Delicious bagels. The shop is fresh, clean and lots of variety. Service is a bit slow.

Bagels were decent and plentiful in flavors. Surprised at the lack of creative cream cheeses. The bagel sandwiches both bacon and sausage lacked flavor. If I come back it'll be for only bagels and cream cheese. Crazy lines out the door but so curious on a street with multiple coffee shops and bakeries and right next to train into NYC why so popular? Counter guys were super nice. read more

100% wrong each order so far. Ordered Day at the Beach Turkey on a Salt Bagel toasted without cheese because I'm lactose intolerant. Even asked the manager if there was dairy in the Russian dressing and he said no; only ketchup and mayo. Ate through half the bagel only to see Swiss cheese on half the sandwich. -1 Star. Day at the Beach = Day of Diarrhea. Went back and ordered an Onion Bagel toasted with Peanut Butter and Butter for my wife. I ordered the Beach Bum toasted on Salt Bagel because I love Turkey, Bacon and Onions. We arrived home and the Onion Bagel was not toasted with cold butter and peanut butter. -1 Star. The Beach Bum sandwich had no Bacon on it but I was hungry and ate it anyway. -1 Star. Batting 100 so far for bad service. My wife demanded we return to ucbc because who wants to eat a cold bagel with cold butter and peanut butter? We drove back and informed the employee ( kid ) at the counter that they got our orders wrong. He begrudgingly toasts another onion bagel with peanut butter and butter. He hands me the toasted onion bagel. I asked if they were out of bacon and he responds with a resounding "no, we have bacon." I mention to him again that I ordered the Beach Bum sandwich but there was no bacon on it and he just looked at me In silence without a response. -1 Star. No apologies. No attempt at correcting the errors. Just open contempt towards a customer. -1 Star. read more

Upper Crust Bagel Company - No crowds. No reason to get our orders wrong each time. - Delis Near Me - Old Greenwich, Connecticut

Absolutely delicious bagels and veggie cream cheese! We were there visiting from New Jersey when we stopped in. Best bagels ever! We definitely aim to go there on our next visit! read more

We tried 4 different types of bagels - everything, onion, blueberry and sesame seed. They were all freshly baked. Service was very snappy. Person at the front was very pleasant and friendly. We also got the vegetable cream cheese spread, which was also fresh and quite delicious. Would definitely recommend this as a good neighborhood bagel place. read more

We went this morning. expecting to have a nice bagel brunch. We arrived around mid day to find that they were almost out of bagels and what they had was a very small selection none of which we wanted. Now, I'm not terribly picky when it comes to brunch places but I must say that when a restaurant has Bagel in the name, I expect them in the middle of a Saturday to have a pretty good selection of... bagels. Call me crazy but that's what I went there for and that's what I expected. I ended up having a turkey sandwich of some sort that was decent enough but if you're going to call yourself Upper Crust, Bagels, for the love of Mike have bagels there. Sadly, the Crust is lower. Recommended pass. read more

Ordered a rainbow bagel and received a plain bagel instead. The egg is cheap microwaved egg and the bacon was stone cold, not worth spending the money on a breakfast here when you can go across the street to Dunkin and get better breakfast. Service was okay but not great. read more

I often visit my sister in Old Greenwich (I'm from Chicago) and the Upper Crust is our go to spot for bagels, sandwiches and a myriad of beverages. I love this unassuming place! The people who work there are unfailingly kind and helpful - and the bagels and spreads are delicious. If only they were in Chicago *sigh*. read more

I can't say this place has weak bagels because they are tried and true delicious. The low rating is preparation and safety during this pandemic. I put the blame on the age of those working at the store, who, with masks, appear to be under 30. There is no social distancing here, no places marked to stand safely 6 feet apart, no monitoring of who is wearing a mask properly. For the bagels themselves, the bread was great as usual but for the NYC prices, I expected NYC portions. Every few months I go for the specialty sandwich hoping management reads a review and speaks to the preparers. Alas, for now, and certainly through this pandemic, I'll stick to ordering on line, paying on line (and this is key as the shop is not following health guidelines), and picking up out-of-doors the reliable, easy favorite of a bagel toasted with cream cheese or butter. read more

Upper Crust Bagel Company - Everything bagel with cream cheese and lox. Ample spread but the lox is sorely lacking on this bagel. - Delis Near Me - Old Greenwich, Connecticut

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The UCBC is an old fashioned bagel shop with authentic bagels, sandwiches and baked goods. The prices were unexpectedly high for an understated, extremely casual eatery. I recommend the cinnamon roll. read more

This is really unreal. When I say unreal I mean UNREAL. I ordered and it looked like plastic food from a children's store. read more

Upper Crust Bagel Company - I have ordered from this place 2 times and the second time was it looks and tastes the same as a child play toy. - Delis Near Me - Old Greenwich, Connecticut

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Only go here if you are getting bagels with butter/cream cheese and an iced coffee. They have a good NY style bagel. They microwave their eggs, the tuna and chicken salad are gross and their grilled chicken tastes like old rubber. It's the only bagel place in this cute town and it has so much potential. read more

I mean I wouldn't say the bacon egg and cheese is terrible, but it's definitely not good. 0 flavor, watery texture. Very subpar for the area. read more

Upper Crust Bagel Company - Delis Near Me - Old Greenwich, Connecticut

Would give them zero if I could. If you don't have a grill, don't offer egg sandwiches. Who wants there egg cooked in a microwave? NOBODY! 8 dollars for egg salad on a bagel with tomato is insulting. Especially when it looks like the picture I uploaded. Upper Crust was a BUST! read more

Upper Crust Bagel Company - The thinnest tomato slice EVER with the core left in. - Delis Near Me - Old Greenwich, Connecticut

Found a Great Bagel Muffin Etc Place... Reminded Me of Woofies in the Cape Cod. The Staff was wonderful and understanding to my Extremely picky taste of Me. Had my first Flat Sesame Seed Bagel with Veggie Fresh Cream Cheese. It's Nice they understand some of us love to squash our sandwiches. read more

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Ordered for delivery, 75 minutes later I'm told it was for pick up. I definitely did not order pick up, I'm sitting in my house waiting for delivery. They refused to refund my money. Good bagels but rotten, rude, service! Not even the offer to swap it to delivery. This is a horrible place to go. Pathetic service. They kept my $40 in bagels and seven dollar tip. For nothing!! read more

Obsessed with these bagels. Go far out of my way to get them. The best I've found in the area by far, and really friendly staff. They have huge selection of muffins and other items as well and really delicious coffee. read more

Updated review... I was going there 2-3 a week to grab bagels but no longer will spend my money here. Had a bad experience with an employee and when I spoke to the owner his response was she maybe was having a bad day... WOW. read more

Ordered a chicken wrap, it wasn't good & was the smallest wrap I've ever been served. Ordered a bagel with egg & cheese, the egg is microwaved... not good overall, wouldn't return. read more

love love love upper crust. best bagels in the area in my opinion! best for pick up, but there are some seats inside as well. read more

Upper Crust Bagel Company - bagels with cream cheese are chefs kiss - Delis Near Me - Old Greenwich, Connecticut

Clean , Fresh and staff was professional !!!! A must try !! It's busy but they are ready and organized read more

We have highlighted their Muenster Melt bagel sandwich on our Greenwich Food Show named "Tell'em Mike Sent You" (link below). The bagels are old school and fresh. Outside is crispy and glistening and the inside is chewy and light. Everything you want in a bagel. Perfect stop if you are headed to enjoy breakfast at Tod's Point, or just enjoy the beach town feel of Old Greenwich. Next time you stop in Tell'em Mike Sent You. Muenster Melt - https://www.youtube.com/watch?v=R3WgE1ZOMws&t=3s read more

I stopped by this place while I was in CT on a short trip. I ordered a poppy bagel with cream cheese and it was pretty good overall. Good flavor and texture. The people here were also super friendly which made it a lot better. I would probably come back here again. read more

Wrong order for 3rd time. They will not pick up the phone. Paid w Uber $37 for a sandwich bagel and small cream cheese. They would not answer the phone. No communication to rectify each time. Will not ever order w them again. Sad bc I do think that have great food. But not for these prices and the constant wrong order. read more

We shall start this review with the fact they can't get an order correct - ordered 5 bagels and received 4. The kicker is when we called to inform them of the mistake, the attitude from the gentleman who received the call was, and I quote "What would you like me to do about it?" I feel as though that question as a response is exactly what NOT to say when your job is to take orders, prepare them, and please the patrons spending their money at your business.......... Aside from the rude person on the phone, the bagels had an odd taste to them. I split my bagel with a coworker and I'm actually thankful they forgot one - because I probably couldn't stomach a full one. Great job UCBC for losing the business of 5 customers. Id recommend you train your staff on customer service and how to speak to people spending their money at your establishment. read more

Best place for bagels in Old Greenwich. Generally pick up bagels, maybe some spread and take it home, but you can eat in also. The place has a convivial atmosphere, groups and families clustered around tables. read more

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Love love love their bagels!!! Great food, great service. We especially love their sausage, egg and cheese bagels.

When I went in the young man who is serving me at the cash register wore his mask below his mouth and nose. When I mentioned it to him he put his messed up again and laughed. When he got together with the other young men behind the counter they were laughing and pulling their masks down. All this it's a height of the Delta 2 Variant. If I could give them a more negative evaluation I would! I am good at visiting somebody who is immuno compromised. read more

There is a reason this place has been "Best of the gold coast" for more than a decade -- because the bagels are THE BEST!! Whether it's just you or there's a crowd waiting at home for a morning feast, there's no better choice. read more

Service is slow. You can wait 15 minutes in line and still not be served. Fortunately or unfortunately this is the only bagel place in old Greenwich / riverside. If you're going to ever come here either buy a dozen bagels, come before peak time or bring a book and be prepared to read a couple chapters until you finally order. read more