Ashely always gets me right. Shes really nice and caring and always thinking of her client. When I get my hair done it's always perfect and looks good. It also lasts longer than any-other place i've been to. Shes just a good person to be around and very joyfu. read more

Good barbershop and very professional and they make you comfortable and the cut your hair just how you wanted it

So from the moment I walked in I wasn't even embraced or spoken to from the shop. My specific barber didn't make me at all feel comfortable and engage with me at all. No conversation what so ever. I asked him to do something specific that was simple and he did what he wanted and didn't satisfy my request. Then I feel for the quality I received and just overall they/He charged too much. I 100% don't think they are worth it and would never recommend anyone to go there! read more

Been going to barbershops and haircutteries as long as I can remember. I heard about Upscale and decided to give it a shot. My first cut from here is probably the cleanest cut I've ever had. Second and third after also just as good as the first. The price for a cut may be 27$ but walking out you feel like it was definitely worth more than that. Atmosphere is chill. Make an appointment instead of walk-ins so you know you're scheduled in, get a business card so you can set up easier for your next cut OR use yelp again. If I could rate this place 6 out of 5 I would. read more

No management of customers as they enter the store regarding first come first serve. Waited one hour today to get a shape for my son and was bypassed by other customers who walked in after us. Horrible customer service read more

Ashley has been doing my hair for a few years now. I absolutely love her quality work and friendly personality. She has completely transformed my natural hair. It's longer, healthier, and shinier. I couldn't imagine trusting anybody else with my hair. Thank you Ashley for everything you read more

In all honesty, I never made it into the store. My bad experience was with one of the stylists, Ashley who was very unprofessional and rude. Communication is not her forte. Avoid Ashley, but give the place a chance. read more

Marq Blaq is a great cutter. Please go to him, I've never felt much better to go to a job interview. His skills to cut hair & beard and whatever else he cuts are excellent, and will you satisfied no matter how much money you spend! read more

I took my son for a haircut with David . He chopped his hair and made an styled without asking my son what kind of haircut he wanted , he left a little pointed hair hanging on his forehead and also I had to pay in cash which I didn't know it because he doesn't take cards, it was very inconvenient . He should it told me before he started the haircut. I waited more than an hour. He doesn't have good communication skills with his costumers. My son it didn't realize how bad was his haircut until we got home. Very disappointed. read more

Really bad customer service. They will ask you to wait and attend to other walkins who came after you. Hood/street attitude no one will answer you properly. read more

I started getting my hair styled at Upscale in July 2019 and have been very pleased with each appointment. Ashley is kind, professional and is an expert in her trade. She respects her clients and thus carefully schedules the appointments to ensure that we never have to wait. Specifically she only works on one individual at a time until she 'slays' the perfect look. She strives for each individual appointment to feel like an intimate VIP experience. I appreciate her work and highly recommend her services. read more

This may be a good shop but some of the barbers are unprofessional. I made an appointment got there early and not only was the barber over an hour late, he then charged me more than he did the first time for the same cut. If anything he should have given me a discount and an apology. You want to patronize these establishments, but when they are blatantly unprofessional it is hard. He got me twice but no more. Done with them, should be "downscale ave". read more

This place is a hidden gem. If you like a good precision cut this is the place to go. I highly recommend calling first to reduce the amount of waiting time. These guys are good, and get booked up with appointments (Shocker good barbers stay busy). The haters who posted previously are used to getting their hair jacked up at Hair Cuttery. read more

J.T the barber in Upscale Ave is the worst barber I have ever encountered. I recently went to the barber shop to get a haircut but the person I usually go to was booked that day. I was looking around to see who was available and J.T. was the only one. At that moment I should have known he was the worst barber in the world when he had no clients. Sitting there gazing into the T.V. screen. One of the other barbers said go to him he has no one should have been a red flag but I like to give people chances. The experience was terrible he dug the clippers into my head in return cutting me, he didn't use a razor at the end, he shoved my head around, and most importantly he did not give me what I asked for he did what he wanted and did not have a care in the world. By far he is the worst barber in the D.M.V area. AVOID HIM AT ALL COST. (DO NOT LET HIM TOUCH YOUR HEAD)!!!!!!! read more

Fantastic place and the customer service is great. Its always better to make an appointment but they do accept walk ins. Every barber here is great! One of the best shops in this area. Everyone here is very professional. read more