Had my car towed here after the unthinkable happened on my way to my son's basketball tournament…read more Simon was incredibly patient and reassuring while I nearly lost all cookies. He went out of his way to make sure I could get back on the road (on the first day of a long weekend) in order to see my son's games that day. If my car blows up again, I could only hope it is near this place!

Check engine light on and code pointed to emissions. Three other places looked at it (including a…read moreToyota dealership!) and couldn't fix it. Gasco Auto Service fixed it, and I was able to get the inspection sticker.

They found the problems with my vehicle quickly, found solution quickly and i was on way without…read moreany problems. Great experience. thank you, Carlos from Worcester, Ma.

I wish there is a negative star. I went to this shop, to replace my front brake pads and rotors, he…read moresaid he need to inspect and then only he can give the estimate. The estimate he gave is far away from the market price. So I didn't proceed with him though he charged me 100 bucks just for the inspection and his time. I went there with known issue, I don't why there is a need of inspection again until unless to rob a customer. I went here to support local businesses but it didn't turn out well. Stay away from this shop. This is really a bad day

WE NEED MORE people like Derek! (From July-2019)…read more I'm in the process of buying a 300ZX from Derek. Agreed on the price and now I wait for delivery. I'll post a follow up on his company once the car arrives. For now, Derek was top notch, very very accommodating to all of my questions as well as sending pictures. He's very knowledgeable but what struck me the most - he went OUT of his way numerous times to help me out. I'm in NC and he's in MA. Rather nerve racking buying a car I've never seen but he had exactly what I wanted in this car. All boxes were checked. What did he do that was extraordinary? First off, the car was running a little sluggish and he chg'd the coil and injector and sent videos along the process. Then before sending it to a shop for a pre-purchase inspection he not only filled the AC unit but he chg'd the system from R-12 to R-134. This was all on his own initiative. Now you tell me, how many people would ever do that? I know of just one (so far), Derek! More information to come once my 300ZX arrives next week. Wish I could meet him (someday) bc Derek is what make's America great. We need more guys like this! UPDATE (11/16/19): Finally got around to completing this review. The 300ZX arrived about 3 days after it left Derek's lot. The car arrived on a 7-car truck and he placed it in the MIDDLE of the truck (best spot to shield against road damage). The driver of the truck (an affiliate of Nala Equipment) and he could not have been nicer. The car was just what i expected and MORE. It was a HUGE leap of faith to buy a car sight-unseen but not with Derek and his company Nala Equipment. Would i recommend him to others - HECK YEAH! Would i buy another car from Derek - HELL YEAH!. Dererk and his company are top-notch and he comes with my highest recommendation. He is the kind of person that makes America great. Keep it up Derek!

So I just wanted to give a little update, spoke with Derek today he finally answered after a few…read moreweeks and honestly I believe the only reason he did was because of my review. I asked him about the check, he said not going to happen because of the review what were you thinking lol, he didn't get a chance to send it because he was busy and now after the review it will not happen. He stated he is not contracted to give any money and he was just doing it to be nice and doesn't owe us a dollar, but if I take down the review he will write the check and send it out today. He also let me know that if I were to put the review back up after receiving the check "you will not like the rebuttal " "I will blast you with all of the stuff signed and it will be a lot worse". He proceeded to let me know that I lied about the hydraulics and tires we do not have the experience, a tow truck without weight doesn't drive good it needs to have weight on it for it to ride rite. I proceeded to let him know we had the same truck few years older with Jerr-Dann body before this one, he had nothing more to say about that. He proceeded to say "take it to court, I know my rites, I have been down this road before" your review is not hurting my business I have sold 10 trucks since yours and I have all the good reviews, every restaurant has at least one bad review!" I went to go add on to my Facebook review and noticed he took it down/blocked it and I proceeded to look at how many reviews he had I believe 43 or so then I counted and there are only 30ish that are showing.... I guess I found all the bad reviews....hidden not to reveal this company's true colors. So I will again say BUYERS BEWARE! I stand behind my first review that cost me $800 .... And now my second that cost me the same $800 for not taking down my first! This just goes to show I was rite he pays for his reviews. Happy shopping y'all! BTW I included the paperwork he threatened to post up for your review, I did retract addresses and actual signatures because I respect his privacy as well as my own.

What a great service. We waited over an hour for another tow company, so I called LB auto…read moretransport, they were there within 13 minutes. Unfortunately, they other tow place, which I cancelled, showed up 2 minutes before LB Auto and helped us, which I didn't realize. LB had such a great attitude about it. They were awesome I will definitely call them again if I need help. So much better than Arts Towing.

From the owner: LB Towing & Auto Transport is a family owned and operated company that provides towing, tire…read moreservice, battery service, vehicle lock outs 24 hours a day 7 days a week. We offer flexible rates and great customer service with an owner that truly cares about helping our community. Se Habla Espanol

The owners, Mike & Mike (father and son), both seem like great guys. I stopped by last week and…read morespoke to Mike (son) who immediately diagnosed my problem and gave me a quote that I thought was very reasonable. We set up an appointment and off I went. Super nice guy and easy to talk to. This morning I dropped my car off with Mike (dad), also a super nice guy who is easy to talk to. They called me in about two hours to tell me my car was all set, and when I picked it up the final cost came in significantly lower than the original quote. How fantastic is that? They now have a customer for life.

Most honest guys around. I need brakes, no you didn't. They could have just fix them and charged…read moreme. I didn't need them

check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

AMAZING PEOPLE! Dave and Peter came out to inspect and plan…read morethe job and both were incredibly professional and attentive to my concerns. When it was time for the installation of the heaters, we had the privilege of being assigned Ryan, Nick and Pat for our home. These 3 young men were wonderful. I felt comfortable having them here, they did a FANTASTIC job with the heaters, the outside unit and the fuse box. I am thrilled with the way they all interacted with my family too. This is the company the you want to do work for you. Their skills and the value for their services are impressive. Thanks fellas!

I've used Fitzy's touchless car wash many times, and overall I've been very satisfied with the…read moreresults. One of the biggest advantages for me is that they offer a touchless option--many car washes don't. For Tesla owners, that's a significant benefit, as Tesla car wash mode is a PIA! Traditional conveyor-style tunnel washes can be a hassle with a Tesla because you need to activate Car Wash Mode before driving onto the conveyor belt: 1. Put the Model 3 in Park. 2. On the touchscreen, select: Controls -- Service -- Car Wash Mode. 3. While keeping your foot on the brake, select Enable Free Roll. 4. Once Free Roll is engaged, release the brake. 5. And do these quickly while it's your turn! I've only used a traditional conveyor wash with my Tesla once, and that was enough. I struggled to get the car into Free Roll quickly enough, and the staff had to stop the conveyor until I did. That's why I prefer Fitzy's touchless wash. I simply park the car, and the equipment does the rest--no rushing, no stress, and no worries about getting into Free Roll at the right moment. The dryers could be a bit more effective, but Fitzy's provides towel stations so you can quickly dry any remaining water spots before leaving. I've also used Fitzy's traditional conveyor wash with other vehicles, and it works well. Overall, I can comfortably recommend both options, with the touchless wash being my first choice for Tesla owners.

Be cautious using their drive-through service as one of their machines dented the top right of my…read morecar. One of those bars came down hard and I heard it pop. I inspected it after and saw the dent, alerted the young man who worked there. He was very apologetic and acknowledged the situation, but said he just worked there and couldn't do anything. He gave me a number to call. However, I called and it went to a fax machine. I found the number online and it was the same number. The damage isn't severe, but was enough to make me upset. I usually use the self serve and the touchless service, which are far safer. If I do decide to return, I'll use those options and avoid the popular drive through machines. Cheers!

Amazing all around! The mechanics, the staff members. Everyone here was just so nice, honest,…read moresincere and skilled! Every step of the process was laid out in detail and The job was even done 5 days earlier than quoted! The shop was even nice enough to make some extra repairs for no charge as a military discount! The inside of the shop was sparkling sparkling and clean and the wonderful auto mechanics were friendly and always kept me up to date with the status of my vehicle! The invoicing was absolutely flawless and I was charged exactly what was quoted. In fact, I paid less than quoted, considering the extra repairs done as a military discount! The warranty is very considerate and generous, right along the lines with what the dealership itself offered. Furthermore, I paid about $2,000 less than I was quoted by the Chevrolet dealership in Putnam, Connecticut. Upon getting into my vehicle I was blown away of the performance! My Chevy Impala drives like brand new with 155,000 mi on it and a brand new transmission and I am confident I could probably drive it another 155,000 miles or more! Thanks again to everyone at World Class Transmission in Mendon, Massachusetts!!! This place is truly world class!

Kyle went above and beyond! He honored a warranty that he didn't have to! Made sure to complete the…read morejob in time for me to bring my daughter back to school and did it with grace, and kindness. No grumpy mechanic here - just a good, quality person that you should bring your service to.