My wife has been In Poet's Walk for seven months. She is a dementia patient and is bound to a…read morewheelchair, unable to feed herself. Having been in another facility where her care fell short of her needs, I searched the local area to find a facility that I thought could provide the care she needed. That led me to Poet's Walk which has turned out to be the right choice. From the moment that my family and I toured the Poet's Walk facility, seeing the staff at work with the patients, I was left with a feeling that they knew what they were doing and the level of care that my wife needed would be available. The staff works well with each other; each residence is assigned to a specific Care Partner. They assist each other as necessary for the proper care of each resident. In watching the care partners at work, most really show care for the residence. The building was thoughtfully designed. There are two U-shaped wings for the resident's rooms with a dining room for each wing. Each wing is connected to a central area that is called the Main Street. From the Main Street area there is an outside courtyard that allows the residents to enjoy being outside on nice days, surrounded and protected by the surrounding building. My wife and I often sit outside in the courtyard and enjoy being outside among the flowers, many of which are taken care of by the residence that have that ability. The Main Street area allows the residents to gather and enjoy the many programs that are designed for their abilities and pleasure. On my daily visits to my wife, I often watch them play games of different types and see the enjoyment they get from the entertainment often provided. Although my wife is unable to participate, she does enjoy watching the activities. My wife and I eat together daily at lunch. I really enjoy feeding her and look forward to our time together. She eats breakfast and dinner with the assistance of a care partner. The food is good and might be considered excellent for this type of facility. It has improved considerably over the past few months. Organization in the dining room has gotten better but patients is required by all as the staff must assist the residence to get to the dining rooms and then sort out the correct type of food for each resident. This all takes time sometimes causing a wait to eat. Poet's Walk is well managed. I see and talk to the different section directors, almost on a daily basis. They are always open to suggestions and strive to find a better way to do things, evidenced by the changes that have take place, always to the better. Is Poet's Walk perfect? Of course not but I can say with confidence that management is working on getting there. Gerald and Gloria Sutts

I had the privilege of working with the Poet's Walk of Fredericksburg team since before the…read morebuilding opened. The plans, the science, the research, the methodologies for care are exemplary. From the neighborhood layout, to the consideration of the residents in their disease process... the ongoing staff training and their compassion. Not every family can manage their loved one at home. The team at Poet's Walk loves and cares for each resident like a member of their own family... 24/7. Caring for a single person with dementia is a challenge... this team cares for 60+ residents at any time, all in different stages of their disease process. Good meals, hydration, mobility, activities, therapies, support for families... you get it all at Poet's Walk. Poet's Walk of Fredericksburg is a premier choice for memory care.

My mom and dad moved into Tribute in May of 2017 and were immediately made to feel like family!…read more The care the residents are given is very personal and loving! They staff is very professional and personally know the residents. My father passed away in his apartment and the entire staff came by to pray over him and hug my mom and our family. My mom has a caregiver that each night helps her get ready for bed, tucks her in and makes sure all the lights are off and her door is locked. My mom sleeps so well! I find the administrative staff to be very responsible. When I have an issue, I contact Kimberly, the director, and she is always very kind and responsive. Alan is also very compassionate and professional. The facility always smells clean and fresh no matter when you visit. Princess is wonderful and calls me when my mom feels ill to let me know what the dr has prescribed and to see if I have concerns. She is wonderful about knowing my mom and when she isn't herself she calls the dr and makes sure she is ok. I highly recommend this facility! They are wonderful to their residents and the resident's families too!

We placed my dad at 77 in Tribute At the Glen in Woodbridge, VA and we couldn't be happier with our…read moredecision. The staff made sure he had everything he needed plus more. Their customer service is top-notch and the staff is truly family oriented. They are always prompt in taking care of any of the needs my dad had. They all were very responsive, communicable, and great listeners. They were very sensitive to the needs of my dad and our entire family and we felt very supported. I highly recommend this facility to anyone in need of memory loss care.

From the first time I stepped foot inside of the Annandale facility, I felt that this was the place…read morefor my mom. From Galina in the front - she is a gem!! - everyone for the entire 1.5 years that she lived there - was wonderful. Every caregiver was always kind and compassionate and really cared about their residents. I asked one of them once if they had to take naps when they got home...the answer was "no, I really love my job". The place was definitely a home of loving and caring folks. After she died (2 weeks ago) they were very absolutely wonderful helping me wrap things up. Thank you to all of them.

Professional, clean, great location, kind staff, tasty food and great activities for residents.read more

A Truly Supportive Memory Care Community…read more I noticed there's currently only one other review posted. I appreciate that perspective, and I wanted to add my own experience as a longtime family caregiver. I'm not an attorney or a healthcare professional - just someone who's spent the last decade immersed in elder care, including leading caregiver support groups. My mom has lived at Chantilly Heights for over two years, and I'm sharing based on that firsthand, ongoing experience. My mom has lived at Chantilly Heights Memory Care since December 2022, and our experience has been overwhelmingly positive. Fun fact: she earned the rare distinction of being the first (and to my knowledge, still only) resident to move herself in - meaning she was physically fit enough to do it with me and a U-Haul we rented together! I spent six months researching facilities before choosing Chantilly Heights, specifically looking for a community dedicated solely to memory care (rather than combined assisted living/memory care facilities). After experiences with two other facilities and reviewing many more, I became convinced that a specialized memory care environment would be best for my mom. Chantilly Heights (then known as Arbor Terrace Fairfax) has consistently proven that belief correct. When I first toured, Cre Jackson, the Facilities Director, was the first person to take me around. Cre set a welcoming tone from the start and has remained a trusted advisor ever since. Rachel Moore later guided us through onboarding and did a stellar job walking us through every step. While Rachel has since moved on (as another reviewer noted), my experience has been that from the front desk to the kitchen team to management and care staff, the people at Chantilly Heights genuinely care. It's clear for many that elder care isn't just a job - it's a calling - and the emotional intelligence they show daily is remarkable. That said, no place is perfect. There have been periodic staffing changes (common in this industry), and about six months after my mom moved in, Arbor Terrace divested, with Hamister Group taking over and rebranding the community as Chantilly Heights. That transition brought challenges, but through it all, the team - particularly Executive Director Brian Zurakowski -remained committed and supportive. As the only child of two parents facing late-stage degenerative disease, I can say this journey has been made far more manageable thanks to the team at Chantilly Heights. I believe strongly that contractual relationships should be rooted in fairness and satisfaction, and Brian's team has more than upheld their end over the last three years I've been involved with them. During my mom's time there, she transitioned from the higher-functioning to the lower-functioning neighborhood, giving me a full view of the community's care across different needs and stages. Based on this experience, I've confidently recommended Chantilly Heights to several friends - and two have since moved their own parents in. This is hard work, and not everyone is cut out for it - but the staff here perform beautifully at a very difficult and important job. I also appreciate Chris Mays for sharing his experience. Having supported another family member through a similar transition, I suspect his review reflects the challenges of the handoff from Arbor Terrace to Hamister. I've spent many hours with Brian and his staff and have always found them to be responsive - and importantly, proactive. They don't just react to issues; they work with me to stay ahead of them. In closing: If you're considering Chantilly Heights, don't base your decision solely on Yelp reviews (including mine!). Visit. Talk to the staff. Ask for family referrals - I know many caregivers like myself would be happy to share our experiences.

From the owner: Chantilly Heights Memory Care is a senior community dedicated to enhancing the lives of those with…read morememory impairments. Specializing in memory care, we provide 24/7 care for those with dementia, Alzheimer's, and other cognitive impairments. With a wide variety of services and amenities, we take pride in providing personalized care and creating a comfortable space for our residents.

I can't recommend this community enough. Especially after some terrible experiences at another…read morelocal facility, 5 stars for Lansdowne. I have been continually impressed with the entire care team and their willingness to go above and beyond.

I highly recommend this community! The activities are fantastic and the care team is wonderful.read more

Heather at the receptionist desk is such an asset to the community…read more All of the staff are engaged and happy to be there.

The first time I visited this place, I thought that everyone from the front desk to care aides…read morewalking in the halls to servers prepping for meals were all so pleasant and friendly. I thought I just got lucky to come on a good day. But everytime I visited thereafter, I had the same consistent friendly, kind experience. And the community is very pretty and spacious. The rooms are absolutely gorgeous. Largest that I have seen in the area! I highly recommend Harmony at Falls Run for your loved one.

This group of very compassionate people came to my rescue when my husband went into home hospice…read morecare. All of the staff came through for us. I cannot give them any higher praise. They were on time. They were attentive to his needs and mine. They were congenial. They practiced excellent hygiene. If you need help in the greater Middleburg community, there are not a lot of options but knowing you have someone who is locally based and connected, makes all the difference. I have dealt with large agencies and franchises in the past in looking after other family members. Middleburg Home Care stands alone in excellence.

Never dealt with racism until I ran across the owner!! She look down on people who have section 8…read moreand low income. She has clients who has section 8. She text and said the most hurtful things to me and told me I was a low life. This was the worst Mother's Day I had because I'm in tears wondering how can someone seem so sweet can be so evil. I do not care how long who have been know her but she has an evil side and I seen and others will too. When you try to take from my child and see us on the streets is a problem. She got mad at me because a client left and the client told her it wasn't because of me. I was great and she screen shot and showed what she sent her. I never been so mistreated in my life but this will not stop me from having faith. First time dealing with racism!!

I've visited numerous facilities, and I'm delighted to say that this one stands out as one of the…read morebest in the region. A special mention goes to Miss Gianna, Odell, and Abby from the activities department. They truly excel in their roles and deserve recognition for their hard work and dedication. As I observed their efforts, I can confidently recommend this facility to your family members.

I've been to a lot of facilities and seen a lot of activities directors but I've never seen one…read morelike Miss Gianna she's very good at her job and she cares very much about her residence and honestly, I think she deserves a raise for all the hard work and leadership she does this place would be in shambles without her. I would trust her and the activity's department with my life definitely recommend this facility.

The process of transitioning a loved one into a memory care facility could, quite possibly, be the…read moremost difficult I have ever experienced. The Herculean effort to make this transition smooth and welcoming on the part of the owners and the director of Evermore has been truly remarkable. They welcomed my dad as if he was a member of their own family. We were sure he would resist this move at every opportunity, but with the added care and attention to detail to make him feel at home, he transitioned with very little stress. We toured a number of assisted living facilities in the Northern Virginia area and none impressed us like Evermore. Beyond just the personal touches and the intimate setting, the technology was beyond my expectations. They have thought of everything to make the residents comfortable. The medical staff is wonderful! They are so gentle and considerate with my dad and we have nothing but confidence that he is being cared for with respect. This is a priority for us in keeping his dignity in tact. Any family that is considering an assisted living facility- you simply won't find a better home than Evermore.

From the owner: We specialize in providing much more personalize care with a 4:1 resident to caregiver ratio. Only…read more8 master suites, but we have a hair & nail salon, walk-in spa tub, secured walking garden, impact-resistant flooring, circadian rhythm lighting and a full-time chef to create great meals. No frozen food or taco Tuesdays here!