My mother-in-law was a temporary guest here while recovering from surgery. There were a few things…read morethat impressed me about the facilities. * The grounds are pretty extensive. There are tons of different buildings, and it seems to lend itself to various different types of active adult, assisted living, and other retirement living solutions. * The grounds are also pretty well kept. We visited in the winter primarily, so I cannot say how it looks in the spring, but it was quite scenic even then. * The meals looked to be of decent quality, though we did not partake in them ourselves. Ma didn't seem to complain about them either. * The amenities were ample, I think. Each room had a TV, though her room was shared with another resident. It was difficult to get a feel for normal daily life there. * The security was pretty tight I noticed, too, at least for motor vehicle traffic. Also, the building had a watch-person manning the front desk. The lobby included an apiary, which was inviting and cheerful. This is where my praise stops, however. I cannot say I had any positive experiences with any of the staff, outside of the front desk person. The folks at the gatehouse were usually pretty curt, but the nurses and orderlies were downright appalling. Only one I met had any kind of friendly bedside manner. The rest seemed annoyed to be there. I would not personally recommend this facility, but you should really talk to the residents to get a better perspective from life on the inside. For me, as a visitor, I was unimpressed where it mattered most: patient care and experience.

Skilled Nursing Facility: My mother was an inpatient at…read moreAsbury Methodist Village Skilled Nursing Facility from the end of Dec. 2022 until April 2023 for physical rehabilitation. She was a stroke victim and was admitted to Asbury with C-Diff which she acquired during her stay at the hospital. Aftertreatment, the C-Diff cleared, and she was able to participate in light physical therapy. Unfortunately, the C-Diff returned, and my mother was given another round of antibiotics, but she did not improve. By this time, she was receiving light physical therapy in her room; however, her health continued to deteriorate until she could no longer participate in physical therapy. The therapists and nurses frequently cited my mother's age (93) as a major factor in her continued decline. One evening, the sister of a patient passed by our room and asked to pray over my mother. She was an RN and told my brother and me to take her to an infectious disease doctor as my mother's situation was dire. This was just two days after we met with the doctor at Asbury who offered no solution to our mother's deteriorating medical status and could not explain why the antibiotics were not working. The social workers wanted us to move her into the nursing home as part of the facility, ignoring the C-Diff as a barrier to physical therapy. Following this new information, we decided to take our mother to an infectious disease doctor outside and independent of Asbury; however, we were required to utilize special medical transportation contracted with Asbury at our expense. The infectious disease doctor prescribed vancomycin, which is imperative to overcome C-Diff. In about 10 days, my mother recovered, but the damage was already done as the duration of the C-Diff in her system took its toll. From what I observed, the rehabilitation room is modern and contains several pieces of modern equipment. Asbury is a good place if you are young or middle aged and need to recover from a medical condition or accident which caused physical impairment. However, if you are elderly and frail, they are neither interested nor vested in your recovery. Rather, the emphasis is to move you out or into the nursing home section. Not recommended for the elderly. As for the doctor, basic knowledge (how did he not know about vancomycin and its prescription for C-Diff) was obviously lacking in addition to his limited time at the premises, thereby creating difficulty contacting him.

Update - 2 days after expressing our concern to 'RN' Sharon and being told we had no choice but to…read morepay the 10k for higher level of care, our grandfather was found on his bedroom floor bloody from a fall. We received a call from a caretaker who could hardly speak enough English to tell us what hospital he was taken to. We told her to have the RN call us immediately. It has been four days and we have still not heard from waltonwood higher ups or medical staff, including the executive director we asked to have contact us. We went to get some things from his place and saw the room had been totally rearranged, including bad attempts at cleaning up the puddles of blood from his fall. Please remember that our grandfather is immobile, and it is not like he could even roll or attempt to fall off the bed. I think there is a strong reason as to why Waltonwood is silent, and per my last review I can only hope families of residents and potential ones see this.

My parents moved into independent living in February. They love their one bedroom apartment, it's a…read morenice size. Waltonwood has regular activities and the common areas are beautiful. It would be five stars but the food and dining room service is AWFUL. I emailed several times to the "chef" and director with zero response. Tracey manages independent living and she is very nice but not empowered to make any changes. For $6-$7k a month they can afford to pay their staff better and get a real chef. I live close by so regularly bring meals. Outside of the food the place is great.

We utilize the day program and the short term respite in memory care. It's been fantastic. My Dad…read moreis always cheerfully welcomed and always says "The people are nice and the food is good!" It's such a comfort to know that he is well taken care of when our family has to leave for a few days. What better can you ask for than that!

Note: I was here as an orchestra player (cellist) at my school playing for the elderly, thus I have…read morelimited knowledge about this location. Overall, this is a great place for those who are retired and need care. It is clean and has nice quality services, and atmosphere. I truly enjoyed playing for the elderly here as they are very polite. tl;dr: A great place for those who need care. Everyone here is very polite.

Staff, residents all friendly and helpful. Great food. Good apartments. Pets accepted. NOT CLOSED.read more

Yes, one star just like so many other reviewers have posted…read more It started out well enough. Mom (now deceased, only a few weeks after leaving The Virginian (no connection, so please don't take it that way)) needed to do rehab after a hospital stay for a broken bone. The process started off well and we moved mom in due to its proximity to both my folks' assisted living apartment just up the road. From there it fell apart. She needed help being fed...that rarely happened unless I showed up and hunted someone down to do so, even though they KNEW this from the hospital discharge and said they could fully support that requirement. At one point I was actually asked to feed my mother because the staff was too busy!? Late medications, pretty much every day. Zero communication between shifts on the staff, so anything I told one staff member would never get passed along to any other members on the next shift. In fact, when I approached someone at the nurse's station (CNA I believe) to hunt down a nurse, doctor, or at least a floor manager, she gave me attitude and said it wasn't her job--wrong answer...our further "chat" yielded the proper amount of attention. Mom was also down in the very last room in the hallway and as a result rarely got any interaction with anyone coming to check on her. Only bonus was that she had a single room, until the last day when they came in and moved in another bed with no prior coordination with the family. Let's talk discharge process. The discharge team met with me and used alot of deflective language on their "ethical" duty if a patient wasn't making sufficient progress. I don't they know what ethical actually means. It's like that guy who fancies himself to be smart, then continues to misuse a $2 word. I called their bluff and got them to admit they were essentially going to kick her out but they admitted they couldn't do so unless there was a placement plan, so know your rights and rules!! There were two rays of sunshine that I will point out...Esther and Armstrong. Absolute kudos and respect to them. They were fantastic lights in an otherwise lousy experience. Stay far away from this place if you care about your loved ones.

My mother has been at Tribute for about 7 years and the first two years were great and even their…read morehandling of Covid, although expectedly rocky, overall they did a good job, but the past three years everything seemed to change all in a downhill direction. They rarely return calls, particularly the nurses who almost never return calls. They actually moved my mother to another wing and did not ask permission which is required since as I've had Power of Attorney since my mother moved into Tribute and they were provided a letter of incapacitation prior to move in as well, although apparently none of the staff I spoke with were made aware. A staff person helped my mother get a new credit card sent to Tribute and the bill as well TWICE and Twice the credit card and statements could not be found and twice I had to cancel those credit cards and as a result my mother could not keep a credit card at Tribute. I'm the one that who pays my mother's bill using that credit card, but because of this staff member who manipulated my mother, the credit card was tied up for months. This all resulted in hours upon hours of time talking to the credit card company and trying to reach somebody at Tribute. The result was that this staff person was asked not to do this anymore. (?????) Given that many of the people residing at Tribute have memory problems, any changes need to be told to the residents multiple times and if it's a financial matter, than the people paying paying the bills also need to be told. The residents were told in a group setting ONCE, that if they are not on time to meals, their food would be sent to their rooms and they would be charged $10.00. My mother had no idea about this and thought meals were now being served in their rooms. They could have made a call to those who are late and say, hey, if you aren't at breakfast in 5 minutes you'll be charged a fee??? I thought this was ASSITED living. They also used to have a more relaxed system that allowed residents to get their meals anytime without a 90 minute period. Initially they were arranging for cars to take residents to back home from the hospital, but now I get frantic calls saying that my mother needs to go home and the won't allow them to take an Uber, so either you pick them up now or pay $150 for a ride home. So this "Assistance" was removed and suddenly we received an onslaught of forms to get flu, Covid and Pneumonia vaccines. The information required is mostly medical details that the doctor who attends patients at Tribute should know and we would not. At $9,000 a month, one would expect a lot more ASSISTED Living.

My mother is here. Loves her room so we can't move her, but this place is horrible. The direct…read morecare takers during the week are lovely but administration is horrific. I'm sitting here in the lobby waiting for a meeting that should have started 22 minutes ago. There is no leadership, no one in charge. They admitted my mom in one level of care and a month later increased the level of care (and cost) despite there being no change in her condition. It's a difficult decision when placing your parent into assisted living. Don't be fooled by the sales folks you initially meet with. All they want is your money. We literally have tried to voice our concerns in person and I am still waiting on this meeting to start. Maybe a bad review on yelp will result in administration following up with us.

When you speak at immigration conferences advocating for more liberal national immigration policies…read more(translation: you need more cheap labor), don't presume to speak for all of your residents. It presumes too much, even though in your mind you think you have a captive audience. This place is a huge beehive. The common rooms look lovely. At $5 K a month, they should. Everything else is college dormitory quality. It's basically storage for old people, stacked on top of one another. Look for a nursing home further out from urban cesspools -- further, smaller, more people oriented. This is just a business. NEXT !!

Plus two stars for the administration's response to the pandemic. They've done a commendable job…read moreand I'm grateful that my mom and her friends and neighbors are safe and well.

My mother has lived at the Woodlands Retirement Community since January 2015. She has had the most…read morewonderful life there and has made many great friends. My husband and I thank God for her being able to live there almost 10 years now. The food is amazing and the staff is very caring and kind. There are so many fun activities. The heated salt water swimming pool is delightful. I very highly recommend the Woodlands Retirement Community.

I am a new resident at the Woodlands. I have had a very positive experience…read more The benefit of the Woodlands being a smaller community is that it provides a family like atmosphere. The entire staff is consistently helpful. The activities offer a wide variety of choices to fit various interests. It has been a smooth transition for me.

Very disappointed. Tried for 2 days to get my wife (who had experienced a recent stroke) admitted…read morefor skilled nursing and rehab at the JOHNSON CENTER. No one seemed to care. No sense of urgency to process the request. If they didn't care enough to respond, then what would it be like as a patient?? Do not recommend Johnson Center!

Liked the military retirement community guest rooms, dining room, and private party room. Amanda…read moreseemed particularly personable and carrying at a 65th wedding anniversary on Saturday night. Food in dining room for Sunday brunch was tasty and well served. Grounds impeccable. Guest rooms well kept. Sorry to say not all seniors get such thoughtful care. Thankfully this place sets a high standard and seems to keep up the spirits of the residents. Been around say 20 years. Say 500 residents, many former high ranking military & spouses. Provides houses, duplexes, apartments, assisted living, rehab, nursing home level care, as needed.

My mother is in the Memory unit at Kensington Park. She's getting very good care, around the clock…read more She likes the food a lot - much more than what her in-home caregivers used to prepare. There are musical performances and other cultural and healthful activities. It's difficult for anyone to adjust to a new environment, and even more so for an elderly person with dementia. The Kensington Park staff do their best to welcome and acclimate new residents - which, with the added problem of Covid, is a challenge. They are kind and attentive, dealing with irritability and other behaviors with grace and patience. The management is very open to communication from family members and every issue is addressed. Visits from family members are easily scheduled. It's a good place.

The supervisor, Christine (I believe) is in the wrong line of work. I went to visit a lady I cared…read morefor for almost 2 years and was told evening visiting was canceled. This was a direct lie to my face. Subsequently, I spoke to my friends' daughter who told me "since her mother broke her arm, she was not participating in activities, and was too tired from too many visitors. The supervisor's recommendation was no visitors other than once a week from each daughter, as per my friend. My friend is 97 yeaars old. The elderly NEED verbal stimulation, not isolation. My friend, the elderly lady, does not like this place and has expressed it in no uncertain terms. My experience with ideas like this ends in the life of the elderly person in less than 8 weeks. My friend (the daughter) has placed her mother in a prison because caing for her mother is an inconvenience.

Heatherwood is a such a beautiful community. The staff is friendly, caring and knowledgeable. The…read morewarm environment makes me feel at home.

There has been a lot of good staff leaving and the new nursing director doesn't know what she is…read moredoing. Making bad choices that can be life threatening.