The workers at this place are a literal joke. Went in with my bf with 3 trash bags full of brand new clothes from popular brands like brandy Melville, volcom, vans and very nice expensive vintage pieces that were all in perfect condition. We spent about 20 minutes sorting through our huge bags of clothes folding them into the bins like they asked, gave them to the girl. I was expected maybe they don't take a few things but she handed back literally ALL of our clothes and said they can't take any because they aren't what they are looking for but then asked us if we wanted to donate them?? Are you kidding me?? These clothes are worth over 500$ and you want me to donate them to you ?? What a joke and a waste of time. Go to this place if you want to waste your time, gas and energy. So much of the clothes in there have holes, are faded and nasty looking but they wouldn't take clothes from popular brands in perfect condition that people would want to buy. Stupid read more

Don't bring items to sell here. I have brought several nicer items and always told "we unfortunately cannot buy anything from you today."

I always find things I love at this store! The only reason I give it 4/5 stars is for the smell in the store but I just take the clothes home to wash no big deal! read more

Came in to see if I could sell a few pieces of clothing that needed a new home. Brought in a few J Crew, Michael Bastian, and a few other items that I've worn only a couple times or still had tags...the only item they took was a solid black H&M shirt...for $2.50.... All-in-all I wouldn't recommend selling here. Staff was okay...5/10 read more

i brought clothes in and was exactly what they were looking for and good brands too, they took 4 things out of 4 big bins. they also told us to stay in the store and wait 15 minutes; 15 minutes go by so i ask because i see that they're done looking through my clothes and i have to go to work. they had the receipt printed and it was ready to go but they told me to wait another 15/20 minutes while they looked through other people stuff. we've been here for 30 minutes now and they tell people to stay in the store, smart to have a ton of people in the store because of covid. the clothes they were selling inside weren't even cute, probably because they only take a 4 things out of the 40 items you bring in. read more

I came here looking for clothes and shoes and I was pleasantly surprised to find things that I liked. I would suggest checkin it out, but don't steal all my stuff!! read more

This store has a very welcoming, friendly, and supportive staff. Many upscale brand name items in excellent condition. Also the store has many items at low, reasonable prices. There are also clearance racks throughout the store. read more

Just love this store! The staff is so friendly and knowledgeable. I think the guys name was a Don and he went out of his way to help us and others in the store. Can't believe I got lu lu lemon leggings for $29. They start at $100 in mall. For the best fitting jeans too. I'm hooked on this store read more

All I have to say is if you choose to sell here, make sure you know exactly how many items you brought in, and exactly which items you brought in. The Buyer called me up when she was done looking through my things and explained they took 6 items, and were giving me back a pair of denim. I brought in 11 items total so what she was giving me + what she said she was paying me for simply didn't add up. They also didn't have my jeans in the bag I brought them in, so I asked the Buyer if I could have it back. It seemed as thought she wasn't going to be able to "find it" for a moment and then found it sitting right under the register counter, completely out of sight from where I was standing. When she held it up to give it back to me it had 4 of my items in the bag. Ones that were not "bought" by the store. Apparently they wouldn't have given them back to me if I hadn't asked for the bag. These were gently used Free People and Anthropologie items, so worth a good deal of money. I used to really like selling here, but after this experience I do not recommend as I don't trust the staff. A bit sketchy to me that these items were still in my bag but out of sight. If you choose to sell your items here, make sure you ask them to show you what they're taking, and check your bag of returned items to make sure it all adds up. I was almost scammed out of $200+ worth of merchandise. read more

rip off. save your time. i really wanted to like this place and i was so excited to make some money, until i came in and tried to sell stuff. i brought in four dresses, which i payed about 20-60 dollars for each, $150 doc martens, and $250 Jordan 1 shoes. and they really tried to give me $27 for my $250 Jordans..... like is this company for real... and tried telling me the price was so low because it was youth/women's size (which fits a women's 8.5) i was like yeah no and took them back. i ended up with getting $31... they gave me like $10 for my $150 doc martins... what a joke... read more

I bought a t-shirt for $9.99 at one of their stores only to find out that there was a small hole in it when I got home. I went to return it at another location and they declined my return. I was well within the 14 day return period with original tags and receipt. There is nothing posted anywhere about only being able to do returns or exchanges at the location you purchased at. I find it hard to believe that they can't accommodate this because "their system doesn't allow it". I will not be shopping here any longer. No wonder they have so many negative reviews! read more

I can't rave enough about this place, my sister's & I have found the most incredible things here. I once found a pure Italian leather biker jacket, just the most classic look you could think of (gorgeous), for $20. Just like with any thrift or 2nd hand store, you have to be patient & really look for the best finds, however... Uptown's unique computer system ensures an incredible selection & it's obvious every time I go. Another thing their system ensures is a fair purchasing system, I get so tired of the random witchiness that comes from other second hand stores. Uptown purchases based on season & needs, very fair. read more

Always a great experience! Just did my back to school shopping for my 11 and 13 year old boy and girl and they loved every moment. Friendly staff and amazing finds!! Thanks again! read more

So gross right when you walk in, smells awful. I brought my stuff and they didn't take one single thing. The kid buying was a moron. When I go to crossroads I get $500 trade and for them to not take one item they obviously are dumb. I only have designer stuff like free people, BCBG, Vince, high end. They sell old navy! I mean gross. Thank god I was in the area and didn't have to actually come here only. They don't know fashion or what's good. I have never gone to crossroads without them taking at least 10-30 items. Go to crossroads!!! read more

I typically NEVER write bad reviews but I guess there is a first time for everything. I came in to uptown cheapskate this afternoon to find a cheap jacket for my trip to Texas tomorrow because I was told it is extremely cold this time of year. I didn't find what I was looking for and just decided to browse. I ended up just buying a perfume and a shirt. The perfume was less than 15 bucks I believe and the shirt was like 5 bucks. When I go to check out BRIANNA asked me if my number was on file and I said idk and just gave her my number and she said it wasn't and asked if I wanted to and I said no because I don't plan on exchanging or returning anything. Mind you the entire time she had a little attitude. I just brushed it off because I never really pay any mind to people if they aren't bothering me or just try to think like maybe the person is having a bad day. I handed her my credit card for my purchase that was under 20 bucks. She asked me for my ID and I told her I didn't have it. THE PERSON IN LINE BEFORE ME WAS NEVER ASKED FOR ID OR A PHONE NUMBER FOR HER PURCHASE! I told her she could run it as a debit. ( I just brought my debit card and left my purse in the car because I planned on going in and out.) she said she needed my ID to match the name on my debit card in case someone reported the card stolen? Excuse me? I've been to this store many times before and never once was I EVER asked for my Id and every time I come I spend at least 200-300 bucks. Being a young African American female I took offense to that and explained to her I've never been asked for an ID and she had the nerve to argue with me about it while she was running my card rolling her eyes and giving me dirty looks. I have never been so disrespected by anyone in any retail establishment ever in my life! If you're reading this and you're a person of color GO ELSEWHERE! You might get accused of trying to use a stolen credit card! I WILL NEVER SPEND A DOLLAR AT THIS PLACE AGAIN BECAUSE OF POOR CUSTOMER SERVICE AND RACIAL PROFILING! read more

Good deals on used designer bags and lots of other items. I always pop in and usually find a couple of clothing items or accessories to brighten my day and not make my wallet too light as well. read more

I just went here for the very first time and was very impressed with the quality of the clothing! I got a great deal on my shoes and Nike SB pullover Jess was able to hold them for me for an hour!! I came back and Tess was so happy I saved money buying the shoes! Would recommend! (: read more

My hubby and I went shopping together at Uptown Cheapskate and found tons and tons of amazing, high end clothes for super cheap! Most of them looked brand new. They have a huge selection of mens and Womens clothing and accessories. The staff was very helpful, offered to put our clothes in the dressing room and let us try on as many items as we wanted. I always find the perfect, softest summer dresses here. I bought clothes here during my birthday month, so I got 15% off which was a nice little bonus. Since I am such a cheapskate myself, this is the perfect store for me! read more

Love this store. So much to choose from both new and gently used clothing, shoes and love the purses. They bought some of my items while I shopped and found designer bags and shoes I Love for cheap, cheap, cheap. I am definitely coming back here and telling all my friends. Thanks Uptown for a successful, fun shopping day!!! read more

I am writing this review after having been in this store at least five different times. Every single time I have been in here, no one has greeted me, never said a word. Every time I have felt like I wasn't wanted in there. Just not good vibes. As for the clothes, they are RIDICULOUSLY priced for second hand clothes. I prefer Crossroads in Irvine or Costa Mesa. Hell, you are better off going to Goodwill right across the street. The only reason why I gave two stars (and I don't even think that this store deserves that many) is because there is a shit ton of clothes in that store. So many that it is totally overwhelming. And it's not well organized, either. Long story short, I gave it many chances and I will not return. read more

Rude teenagers with no work ethic or knowledge of current fashion offering insultingly low prices for things. I tried to sell an authentic Prada bag to them and they offered me $10 for it (it had the $1500 price tag on it). New with tags current items get rejected simply because the people inspecting them don't like them....also they make rude remarks like "I could NEVER sell this!" about stuff. Edit: regarding the owner's comment, I brought my bag in to sell because they were showing a LV Speedy for sale on their Instagram- I was under the impression they sold higher end items. And that LV was definitely priced at more than $150. read more

This place is a hidden gem! They have new clothes/accessories weekly for men and women, and even have some brand-name, new items, with tags on as well. The staff is friendly and the place is organized and small so you don't feel overwhelmed. Definitely one of my fav places to shop! read more

If you don't mind taking the time to look and search for a bit longer then a retail store, you will not only save $ on brand names but find items that are one of a kind. Worth the visit for mens and ladies items. Highly recommending the visit, you never know what you will find. read more

My first visit was an ok experience. Came in, got me a decent pair of boots, and got out of there in less than 30 mins (huge shopping accomplishment for me). After my second and last visit, I was so disappointed by the staff. They were so rude and one male employee intentionally ignored me till he was done with his conversation with another employee, smh! Come on guys I get it, some customers can be a bit annoying but work on your dang customer service skills! "The customer is always right!," even if they are pain in the A! read more

Welp... I heard of this place and wanted to give it a try. To look around and to try to sell or exchange clothes. As for selling: NOT THE PLACE YOU WANT TO GO. Me and my sister had 2 bags full of great clothing especially my sister she's the fashionista here and had some great quality stuff from different brands. Yet they didn't take anything and said it was outdated. To be honest the stuff in my bags were more up to date than what they had on the racks!! And as for pricing well i thought we would find better deals and it's priced as much as forever 21/Charlotte Russe. No thanks I'll stick to the mall rather than paying the same pricing for something that has been previously owned. read more

The first time I came here was a few days after they had opened. Upon finding out that an Uptown Cheapskate opened 15 minutes from my house, I threw on my boots and booked it out the door to check it out. I had been to one in Salt Lake City while visiting a friend and, after 4 hours of shopping and trying on heaps of amazing stuff, she literally had to drag me out. So needless to say I had high expectations. I've stopped in here a handful of times (usually with my best friend when he's in the area) since that first visit, and each time I have the same experience and typically leave empty handed. I've only bought one shirt here out of the times I've been in. First off, the store is confusingly set up. It's very difficult to shop because of how it is organized. The sections just don't have any kind of flow or reason to them, and I wish the sizes were more clearly sectioned and labeled for easier access. I am not sure if they have a merchandiser, but they should really get one or hire a new one. Shopping the bottom bars of clothing is severely annoying because they are so low...especially if you're wearing any kind of heels. Second, the selection never wows me at all. Unlike the store in Utah, their selection is extremely junior. The size selection is a reflection of this. This is a great place for 12 year olds who shop at Wet Seal and Hollister and wear XS and S in F21 cast-offs. There is very little to no upscale clothing, except for jeans. Even then, if you wear anything over a size 26, its slim pickkins. The selection of shoe sizes is also very limited. The majority are 7 and 8's. I wear a 9, a very popular and common size, yet their section of 9's is one row max (same for 10's FYI). From my experience most of the shoes are either new (bought for the store) or are F21 and the like. I did see a couple Jeffrey Campbell's on one occasion, but they were priced a little high for the condition and style IMO. Their accessories are hit and miss. The majority of them are new, and not particularly high quality or unique, so you're unlikely going to find any deals here. Their men's section is actually pretty decent though, however much smaller than the women's (which is to be expected). It seems like the pricing for the mens is much more reasonable than most of the womens. My best friend always leaves with a bunch of stuff. The staff seems really young and are usually more interested in gossiping with each other (loudly might I add) than anything else. There is one guy (who, I think, is one of the floor managers) that is really cool and friendly and the only employee, in my experience, who seems to care that customers are in the store. All in all this store is let down for me. I feel like this store isn't maximizing its potential. This is the only buy/sell resale clothing store in the area and it's such a shame it's kind of stuck itself in this tween neon-colored, mustache print pigeonhole. read more

It's a good place for bargain shopping, not so much for selling your clothes. They don't take much and when they do you only receive probably 10% on the dollar. But hey, they have a business to run and they were up front with their answers, so I'm good with that. read more

Mixed feelings about this place so I'll break it down simply. I was hesitant about coming here because of the negative reviews I read here but I decided to give it a shot. Selling: from a sellers standpoint I think they need to explain the "no thank you's" in greater detail because I had Marc Jacobs clothing, never before worn black pumps (which I thought would be an easy sell), and some other really nice clothing pieces that were brand name. Some still with tags on! I brought in 4 bags of stuff and went home with 3 of them. I looked through the items they didn't accept and was confused why. All of them were in season, trendy, good quality, and well taken care of. Anyways, it's their store so I guess they can choose whatever they want. But I do wish I didn't have to wait so long only to return home with almost everything I brought in. Then again, I know it must've took awhile to look everything. Also, when I looked around in the store- I definitely had some nicer pieces than what was for sale but it's ok. To each their own right? Buying: while I was waiting I had the chance to look around. A lot of forever 21 clothing which is fine because I love their clothes. BUt, the prices were almost exactly the same as a brand new item from f21 so I do think they are asking a bit much for their USED clothes. I understand That from an economical standpoint they need to have a certain profit margin and upkeep and rent for the store needs to be met monthly but I do think they would sell more items if they lowered the prices. Then customers and owner would be happy. I've been to many thrift shops and this store is definitely in the higher end for prices. I had to reconsider my purchase when three USED tops came out to almost 50$ that's outrageous. I can go to TJ MAXX at that rate. Customer service: I actually had a good experience- they greeted me and were very friendly. Appearance: store was kept in good condition. Everything was organized and color coordinated which was nice. I would consider coming back again but I would definitely not being ALL my clothes to sell. That's a shame tho because I do think they would've been able to sell a lot of my items that were in great condition and barely worn. But that's ok- I'll take it to another thrift shop. read more

Went there to sell some shoes I had. I got store credit and got some sick ass shirts. I'm stoked. Uptown cheapskate they have bomb add shit

Love this place! I find something cute every time I come in! The staff is always super friendly and helpful. I like that you can try on as many things at you want at once! read more

Walked in and the first thing I noticed was the foul smell of moth balls that smacked me in the face. Didn't need to look around long enough because the choices are tasteless and poor. It seems as if the employees are more concerned with talking to each other instead of doing their job. Very unprofessional, and very poor marketing strategy if you ask me. Once again, the scraps they gave me for my "ugly" clothes was not worth the smell of what I believe to be rotting carcasses. Do not, I repeat, do NOT, come here. read more

I never really looking for anything in particular when I come here and that's because I always find something that I didn't even know I wanted or needed. Rarely walk out without cool finds. Staff is friendly and the brands are good quality. Get creative and look into different sizes you might find something that fits you regardless of your typical fit. read more

Monday morning after super bowl. Appears the associates working in the morning really didn't want to be there or they really don't line their job. My first time here and it was a waste of time. I am a regular seller at multiple locations and had 4 tubs of clothes for the associate to look through. Not one items selected, no big deal except that by the third bin he was over it!!! Never went through it entirely. And after dropping off the 4th tub I was told they don't take more than 3 each visit. He barely acknowledging my existence. He also was not eager to help a customer actually buying an item. I watched the young lady who did help the older customer give attitude upon a simple customer mistake about change. How rude! As a business owner I would say it's time for these two to find a job they are happier at. There are so many young people who would really appreciate working here. It completely reflects on the store. I will definitely never go here again nor will I recommend this store to anyone. Good luck with these two. I'm guessing that's why there are way too many bad reviews. Or it's the owner doesn't care. Don't waste your time. Well if you noticed on the comment it wasn't about what your employee didn't want to buy. It was about the attitudes and general not caring about the customers. Basically that's what makes your business successful is employees genuinely caring about the customers. Also based on what you are saying about the used items acceptable to get any purchase is basically new from mall stores. Why wouldn't the customers return the items to the original store instead or reselling at a deep discount. Anyway since I'm not new at selling to these types of outlets I don't get offended about few purchases or none in this case. Just terrible customer service. It would go a long way to be pleasant to the customers and make them feel welcome in your store. None of which happened to me or the other customer that was in the store at the time. Thank you for looking into the matter. Also if this continues I'm sure you won't last in business. read more

I've wanted to start thrifting more but haven't found the thrift store yet that inspires me to do so. Until I came here! It's very unique in that it doesn't pull the same expensive prices as Buffalo Exchange or Crossroads. Instead, everything is organized clearly by style and color (even by brand for Brandy Melville) in a way that doesn't overwhelm. It doesn't overly smell like a thrift store which is also a plus. The customer service was also excellent. Super friendly staff who helped me start my fitting room early. Highly recommend this place to get thrifting! read more

I was in the store for 20 minutes and there were two thefts that the employees didn't really do anything about haha it was hilarious to watch. I would buy here, but I wouldn't sell. You'll get more for your used clothes elsewhere. read more

I am very pleased with my experience here! There's a lot of fashionable clothing here, and you'll for sure see at least one thing that you like. Everything is more expensive than what you'd get at a Goodwill, and definitely more expensive than what you'd find in the clearance section at Forever 21, but still good prices for what you're getting, especially considering they have a lot of name brand items. It is much more organized than Goodwill and actually sort things out by size. I love that they have a pretty good shoe selection for size 5 and 5.5. I take away one star because its pricier for used clothing, they don't have signs for long sleeve, short sleeves, dresses, etc. (if they did, they are not easily seen) and they seem to be understaffed. I only saw one girl working there today and she seemed to have a lot on her plate (there were three people waiting to get their clothes sorted through and she still had to check people out at the register). Will be coming back again :) read more

This store ONLY TAKES AND SELLS clothing for TEENS and 20's. I wasn't aware of this whn bringing in my clothing to sell. All my clothing is designer/name brand pieces and In very good condition and they would not take anything!!! NEVER GOING HERE AGAIN... read more

I really enjoy shopping here and definitely recommend it to my close friends interested in fashion and clothes. They have a great selection of both new and old items and are very up to date on Instagram which makes be want to stop by just to check it out! Very well organized and everyone there is very friendly. I will always continue to shop there:) read more

One of my fav places to go to for thrift / second hand clothes!!! They always have a good selection and everything is pretty organized. The prices are also very reasonable. Definitely recommend to check this place out. read more

Scott and Carly were so helpful and sweet! I had such a pleasant experience with them, I just had to stop by and give them both a mention! I never leave reviews but they deserve it. Above and beyond your average customer service, they're friendly, professional, and have that small business warmth. Scott helped carry my bags out to my car late at night, seriously so nice!!! read more