Renting here was simple and clear. The bikes were great as well…read more Its cool that it's also surrounded by some good restaurants, so after or before your ride, you can grab some grub. I planned this ride around catching the sunset on the peir, right after turning the bike in. This location is perfect for that. Its literally a 1 minute walk from the peir.

Happened to be passing by Hermosa Cyclery one day when I noticed I needed a derailleur adjustment,…read moreand so I pulled up and was kindly greeted by a gentleman whom asked what was going on with my bike. He saw to my issue immediately, and after the adjustments were made, I fully expected to at least pay for his time and labor, but to my surprise, they did not charge me a Dime for their service and I was on my way in less than 5 minutes. I left feeling very impressed with the immediate attention to my bike needs as well as for their complimentary service. On today, it was my intention to stop by, but this time for a brake inspection and/or possible service, and again, no disappointments whatsoever. They took my ebike in and diagnosed the issue, and within 30 minutes I was back on the road. These guys are very friendly, honest, knowledgeable, with fast convenient service, and reasonable prices. Popular for rentals too. Thank you Hermosa Cyclery!

We trusted this shop to fix my son's bike, and after keeping it for nearly 3 months, they still…read morecouldn't repair it. Instead, they handed the bike back with broken wheel parts and charged us a ridiculous $200 "service fee" for absolutely nothing. What exactly are customers paying for here? Months of wasted time, zero results, poor communication, and damaged parts? The customer service was terrible. The staff acted inexperienced, unprofessional, and completely unable to handle a simple repair or communicate honestly about the situation. Charging customers after failing to fix the bike is unacceptable. We left with the same broken bike, missing time, and an extra $200 bill. I would absolutely not recommend this place to anyone. Save your money and go somewhere that actually knows how to repair bikes and treat customers properly.

TL;DR E-Ryde SUCKS and so does the ebike brand SUPER 73…read moreE-Ryde is a flytrap for kids. They have all the coolest brands. Some brands are better than others. My son wanted a Super 73. Begged! A $3,000 bike. I asked a different and trusted bike shop nearby about the brand. Bad product, low quality they said. Bad support from the company. You might get lucky and get a good bike with no problems OR a key part like the controller breaks or the motor and it sits in the shop. This is exactly what happened. The controller broke within the first two months. The motor went in mid December. December 18. We got the bike back on February 21. E Ryde over promised and under delivered on the arrival of the part and when the work would be done time and again. The initial turnaround time was roughly two weeks. The bike was under warranty. Could put in the claim for the motor or get it fixed that day - but full price. E Ryde had motors on hand in the shop. Seems to me they should replace the motor up front and then submit the claim. But that's not how they conduct business. That's up to them. I don't like it. Some basic things on the bike were broken. The kickstand. The nuts on the front axle fell off! The left one is different than the left one! The nuts, screws and bolts are proprietary to Super73. I can't just go to Ace Hardware and get new ones. I told them to fix the kickstand on December 18. When I finally came to pick up the bike in February the screw fell out as the employee was taking it out to give it to me! They were going to charge me $40 for labor. Their labor costs are high. When we brought the bike in on December 18 we got hit with a $50 assessment fee and then $75 labor on top of it. Add insult to injury they mis-diagnosed the issue. Super 73 eventually admitted the motor was out of stock. E Ryde defended that. "Super 73 is a popular brand," they said. Ford is a popular brand, they don't have basic parts not in stock. Super 73 let us know the claim came in from E Ryde on January 7 - three weeks from when we first brought it into the shop. I can't tell if E Ryde is incompetent or trying to string us along so we eat into the 1 year warranty. Once the warranty expires we'll be paying about $500 for the motor if it goes again.

Stopped by on a whim as we had some time to kill. Rental process was very seamless and painless…read more Guy who serviced us was super friendly and got us out the door in under 10 minutes We rented 2 e-bike cruisers for one hour for $102. They worked great and we had a lot of fun! Highly recommend!

We rented e-bikes in 2024 for my family visiting. We all rode The Strand and had a good fun time…read more The bikes performed well and the customer service was friendly. Last week we dropped off my e-bike for a tune up service. I received my bike 3 days later as promised (2-3 days). The cost was a good value. After my e-bike was serviced it rode better than when it was brand new. The one thing I really don't like is having to leave my bike on the sidewalk. No one is officially tending to the bikes. They're just sitting there. They are a small operation and don't have the proper amount of space. My husband they did secure his e-bike to a parking meter when he dropped his off but he still felt uncomfortable about his bike on the sidewalk. What if someone crashes into it. We sign waivers that release them of responsibility blah blah blah. So we'd be happier if we had our bikes within the safe confines of their bike shop.

The crew here is super helpful and very friendly. Doesn't feel like a pushy sales man.read more

Fransisco did an amazing job building up my new 2026 Van Dessel Arch 65 SL. All the guys there are…read moregreat and the service is excellent!

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

Jay was knowledgeable, patient and helpful. We will very likely be doing business here!read more

I needed a new rear wheel for my bicycle: Broken spoke, worn gears and chain,…read more They were friendly, knowledgeable, and they did it fast and at a reasonable cost. I'll be back.

Jason is awesome. Very helpful and insightful. Just got this new bike last week and I've used it…read morenearly every day since. Highly recommend!

They adjusted my front bike derailleur in no time dropped off on my lunch break was ready by the…read moretime it was time to go home quick friendly service.

A better selection of kids helmets! Kids need helmets too! Only 3 brands (Trek, Woom, and Thousand)…read moreand none of the sizes fit my kid who has thick, curly hair.

The service is great! Mohammed and Manny are fantastic. Always helping me with my new bike and I am…read morepretty bad at the maintenance, I didn't realize I had specialty tires! They've inflated the tires 2x no issues with proper attentiveness to the other customers. I hope this shop stays around forever! I have about two more bikes to bring to them. Next up: New seat!

Mohammed has been my lifesaver for all things bike related for my kids. Service, quality, and value…read morefor your money is unmatched. Every time my son wants a modification on his bike. I go straight to the The Bike shop in Hermosa Beach and Mohammed is on top of it. He's always super friendly and patient with me and has the job done quickly and typically before the promised time. He's very honest with the repairs and I feel very comfortable taking his advice on what is truly needed and what can be delayed to save some money. He's fixed brakes, replaced brakes, changed out Tires, changed out the suspension fork, changed out pedals just to name a few of the services. We've had done. Convenient location in downtown HB there's a parking lot in the back so no need to fight with downtown traffic and parking. Thanks to The Bike shop. My kids can be a little terrors on their e-bikes...just kidding, kinda ;)