On a random Saturday trying to find something to do we discovered the Saturday 10-12pm 5 and under…read moretime, IMMEDIATELY great experience such that on the same day we first visited, we scheduled my daughter's birthday party there. Speaking of, Zaliyah was so helpful coordinating the party, setting up and hosting were absolutely seamless. Incredibly friendly and helpful staff. Daniel and his team are great. Excellent experience each time.

Trying to contact this business is a NIGHTMARE. The only reason this is 3 stars is because Haley…read moreour planner absolutely killed it. The front desk wouldn't answer our calls - for days - and when we got there, couldn't suss out our appointment. But the floor staff is great!

I recently took our National Kingdom Kids of COOLJC on a trip to Surge in Richmond, Virginia, and…read morewe had an outstanding experience. The General Manager, Jeremy Payne, was exceptional in ensuring that every child had a wonderful time. We had 121 per-registered children, with approximately nine additional children arriving later at the facility. Despite our large group, Mr. Payne made sure we had everything we needed, and the entire event ran smoothly. His customer service was outstanding, and it was evident that the staff follows his leadership well. Everyone was friendly, organized, and committed to making our visit enjoyable. Most importantly, the children truly enjoyed themselves and had an amazing time. Thank you, Mr. Payne and the entire Surge team, for providing such a memorable experience. I highly recommend Surge to anyone visiting Richmond, Virginia. We look forward to visiting again! Kimberly A Clark

Honestly this was way better than some of the chain places. A lot more unique climbing objects! Son…read moreloved the climbing as well as the jumping. The pricing is much better.

This places equipment is really nice. However, the workers are kinda lazy but still very nice when…read moreyou talk to them. I recommend coming here for sure!

Jayden is very nice thanks for helping us today the staff is great and helpful. since we came in…read morethey were attentive and helpful....

Came in from out of town for my grandsons 4th birthday party in the party room. Everything was very…read moreclean, employees were friendly, on a Sunday early afternoon it wasn't overly crowded, pizza was decent. Overall we had a great experience. Was a little concerned when I read some reviews from several months ago, but it would appear there has been a change in management - or we got really lucky!

I've been coming to this location for 10 months. Over the course of that time I think there is a…read morenew manager who instilled some stricter rules. Wouldn't be against these rules if it actually made sense. 1. They took away the dodgeball area 2. You can no longer sit outside the trampoline area to watch your kid. There are some parts of the trampoline area that now have a blind spot without the ability to move on the blue carpet. 3. When I asked why the change, was told the employee he didn't know. I have photos to show the blind spot . 4. I've been reprimanded for using a water bottle. I'm sorry but I'm not going to apologize for my son needing to drink water, nor am I going to buy a $4 bottle of water from you. 5. Every time my kid is in the toddler area there is an employee almost right behind him to pick up. It's beyond weird. 6. They have limited how many big balls can be out in the soccer area 7. Today I witnessed an employee tell a couple kids they aren't allowed to do backflips on the trampoline area. 8. I also got reprimanded for having my own bottle of water hidden away in my purse. 9. Basketball had been down for awhile too We have an annual membership and I can't imagine wanting to renew. This place is getting way too controlling. Here is a photo of the blue area I am speaking of where you can no longer watch your kid.

I always had a positive experience working here and teaching classes! The owner is very kind and…read moreconsiderate to all her employees and students! Definitely recommend to all families with children and those looking for work!

My daughter enjoyed her time there. We were members for almost a year After about 4-5 months, my…read moredaughter started to feel a little bored and wouldn't be as excited about going. I think it's because they do the same general thing week-to-week and there isn't a sense of goals or progress over time. I am also not a fan of their membership model. It's basically $100 a month and it just goes on infinitely until you choose to stop. I would prefer it to be structured more around "seasons" with a culminating show so the kids could feel a sense of growth, progress and pride. All in all - We enjoyed our time but will be looking for other gymnastics options in the future with a different class model oriented more towards growth.

Had a little birthday party for my son here. It was great! The environment is pretty laid back and…read moreit's a safe place to let your kids run stand burn off some energy. Plus the price is right... we will definitely be back. I've noticed the recent reviews were pretty negative, I'm not sure why or what they expect from a trampoline park. But we were hap

My kid had fun but please do something about broken arcade games and machines that take your money…read more The motorcycle arcade game my kid was on completely went black-screened and started to do a system reboot mid-play. This machine did this three times while we were there and another child had the same experience while we were there. When I went to the front desk to inform the associate, she said they couldn't do anything about it. I suggested an out of order sign and this was shrugged off. I was also very disappointed to find out the tickets my son earned from the games he played he was unable to spend. We went to the front to ask to select a prize and were told their scanner for the game cards was broken. My son was extremely upset. To try to make him feel a little better I gave him two quarters so he could get a toy from one of those little gumball machines, and wouldn't you know it, that thing took his money too and no bouncy ball came out. Luckily, my child bounces back pretty easily and still managed to have a good time on the trampolines and obstacle course apparatus. I do think management should look into how they can offer refunds or give credits back when games don't work. The prizes earned need to be available the same day. It is ridiculous that I was told I could come back tomorrow when their scanner supposedly would be working. Not doing that. Here's hoping next visit will be better.

Sunshine play is absolutely adorable!! Imagine our world shrunk into a smaller version for the…read morelittle ones. We found this gem by accident walking thru the mall after dinner and decided to come back and try it. It's for ages 0-5 which is perfect and you make your reservation online. $20 for 2 hours of play and $10 for the second kid. Grippy socks are needed. Everything is safe and clean which I loved. It was quite with a great Disney playlist playing in the background. The bathrooms were squeaky clean and there were white crocs by the bathrooms so you didn't go in with just socks on. You can bring snacks and drinks for your little one and sit in the front waiting area with it. For parents with big kids that don't need as much assistance the sitting area upfront is so nice. There were also couches in the back infront of the ballpit that has phone chargers ready for you. The staff was super nice and clean up in between each session. Will def be returning this summer.

I've been coming here since my toddler could barely walk…read more Definitely perfect for toddlers. Lots of open play and every toy a child could want to play with. You must make a reservation prior to showing up and they do only allow so many kids in at once. So plan accordingly!

We've wanted to stop it previously but never ended up enjoying it until a friend's birthday this…read moreweekend. The employees were amazing. So sweet and kind and very energetic. Coming from the perspective of a party attendee romp n roll took care of everything. They grabbed the pizzas and set everything up and cut the cake and passed everything out. As well as entertained a room of 2-6 year olds for almost 2 hours. Definitely going to have to check out a class now.

Absolutely love this place. Was really nervous to try it--thought there was no way it could be…read moreclean--and wasn't sure my baby or I would like it. But WOW, we do love it, and it is clean, and we go here all the time now! Classes are fun and engaging, open play time is great, the staff are welcoming and helpful, and the families who go here are generally very friendly and nice to socialize with. Miss Ashanti is an awesome class leader as well!