Slow as FUCKKKKKK. Called ahead of time and got here and paid. Another 30 minutes later and im still waiting for chicken and waffles

Food is amazing and several different options! Staff is very friendly. Food comes out quickly. read more

Urban Bird Hot Chicken - Chicken & Waffle Elote Fries - Chicken Shop Near Me - Baytown, Texas

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I'm really digging this place. I've been here a few times now and there's a few things to point out. -First off, service is nice enough. No complaints there. -The restaurant itself is very clean and I definitely like the tables and chairs. -The food is pretty delicious. The chicken is usually juicy and the sauces options are good. The Mac and cheese with sauces chicken is awesome. I really enjoy the food here. -Lastly, I don't know if this is just a limited time offer, but every time I go in there, I get the Bird Pack which is definitely enough food to feed me, my wife and our two kids and it's only $40! Everywhere you go nowadays to feed a family of four, you're looking at spending a MINIMUM of $60. When compared to Beakys, I can't recommend one over the other because both are tasty but this bird pack keeps me coming back to urban bird many times. read more

I ordered urban fries and repeated it 3 times and she still didn't get it on my order I only noticed when I got home and my fries to my chicken sandwich where not in the bag as well.... Went back she said I didn't order it so I had to pay for a second set of fries and I told her 3 times it. I didn't think to check it because she told me to wait to make sure and then she said I was ok so long store short terrible service and a waste of money for cold food 0-10 read more

Food: delicious Service: fast, efficient Ambiance: chill. 10/10 Halal fried chicken. read more

It's really cool that a bunch of high-quality chicken spots are popping up around Houston. I was hesitant to check this place out because the price is kind of high. When I walked in, my first thought was that the place looked really cool. I ordered the 2 piece chicken tenders with a Belgium waffle. The food took about 10 minutes to make and was fresh. They gave different unique spice options for the tenders. The tenders were a good size and tasted similar to other high-quality tender spots. The waffle was surprisingly good! I don't think it's the best waffle ever, but I'd give the waffle 4/5 stars. I think overall, this place gets a 4 star from me because it seems a little pricey. I feel as if everything seems about 10-20 percent more expensive than it should be. I did see a picture stating that no GMOs or hormones are added to the food. I'm not sure of the validity of this statement since I thought almost all chicken has hormones added nowadays. However, if that statement is true, that could explain the high price. Overall, if you're a chicken lover, I recommend giving Urban Bird a try. read more

Urban Bird Hot Chicken - Chicken and waffle - Chicken Shop Near Me - Baytown, Texas

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Wife ordered some food from here yesterday dine in and ordered to go. We ordered a few items with a sando and added an extra chicken tender. When she got home the extra tender was missing and the sauce on sando was incorrect. I called the restaurant to let them know and got answered by Karim I believe is how you spell her name... After I told her the issue she ask me to go back and show her the receipt which my wife didn't get any because when they asked if she wanted the receipt she said no. I told we couldn't go back because it was a lot if traffic to go back ... Her answer : Well I don't know what to tell you. Is this how food issues are handled now. I paid money for the food and the restaurant has no issue taking it. But when there is a mistake done I can't even get my food or my money back. This is how businesses start losing business. I'll give another chance because the food is really good but if this keeps happening like this I'll just go to the good reliable Raising Canes. Name of employee Karim read more

My first time eating here and I am very picky about chicken breast! First it was beyond my expectations with the taste, the breast being juicy and the french fries being crispy even under all the sauce! Me and my husband came back the very next day! The pic is a clear indicator of satisfaction!!! read more

Urban Bird Hot Chicken - Chicken Shop Near Me - Baytown, Texas

When we first walked in we were greeted with a smile from cashier Miranda she had a positive attitude didn't try to rush us because it was our first time and we didn't know what everything was! The food didn't take long at all to come out everything tasted amazing we will definitely be back! read more

This place is phenomenal! Chicken is always fresh, as well as the fries! I ordered the half portion, which comes with chopped tenders, Mac n cheese, fries, and their bird sauce. Although I'm not a fan of their bird sauce (I found it kinda sweet), you do have the option to sub the sauce for something else. Tenders come in different spice levels (for those about that spice life). The atmosphere is cozy and welcoming. Great customer service! read more

Excellent quality food... clean chicken. Lettuce is much better than the competition, yet the price is less. Great restaurant in Baytown for the family. The manager is friendly and responsive to customers... wow! That's always a friendly face there. You will get prepared to wait... good!... because that means the food is freshly cooked every time! read more

The chicken and waffles was fire.. gotta get that hot honey syrup! food was better than what I expected. The people there are super friendly too. read more

The chicken was definitely hot The young lady who served us was very sweet. My wife and I do recommend this establishment. The atmosphere was like something from the 50's and 60's very cool read more

Food is always excellent! The chicken and waffles is my go to order. It's made to order and extremely filling.

Great food prepared in a reasonable amount of time. Terrible front end service. I've been to other Urban Birds and they give you that down home country hospitality vibe, Super helpful and courteous. That is not this location. The two cashiers, one young and thin and the other older and heavier set were both more interested in their conversation and giggling than they were in being helpful. I'd suggest retraining them to be akin to Chik-fil-a rather than being that of a Walmart employee who hates there job. read more

Like the food, but they have a habit of not checking order before giving to costumer for pickup. Last two times I was missing sauce and pickles on side this time I was missing sweet potato fries for my combo. I SHOULD HAVE CHECKED, BUT I SHOULDNT HAVE TO EITHER. read more

Fast, friendly service with the best juicy chicken sandwich I've had in a while. I will be putting this on my top places to recommend around here. read more

Came in around 4pm this afternoon and was extremely satisfied in every aspect. Some of the best tenders I've had, with great compliment with a unique Bun. Mr Fernando who took our order was friendly and made us feel welcomed. Coming again soon? 10/10 would recommend. read more

Urban Bird Hot Chicken - Sando Combo with Mac n cheese - Chicken Shop Near Me - Baytown, Texas

Ate at urban bird tonight with the boyfriend, ordered 3 meals. Food was hot in fresh. Cashier was very knowledgeable and friendly and gave recommendations. There was a small mix up but it was fixed immediately and made right when we received toast instead of waffles. Food was delicious. We ordered the chicken and waffles, Tijuana fries and Sando meal. Will definitely be coming back read more

Urban Bird Hot Chicken - Chicken and waffles and choose your side of crinkle fries, slaw, Mac and cheese or sweet potato fries - Chicken Shop Near Me - Baytown, Texas

Food is great!!! Alote loaded fries are the best Mr. FERNANDO WAS very helpful in helper me decide on my dinner I really liked the lemon pepper chicken read more

Already off to a bad start. I walked into urban chicken where one young lady turned around and said I'll be with you in a minute and quickly turned around and never turned back! I waited at least another 5 minutes when finally another young lady came up and looked at me and did not bother to even ask me if I've been helped. I'm not sure why she thought I was standing there. Worse, two other customers came up and she actually asked them if she could help them. It was weird it was like I was not even visible to her. When I finally said, hey, do you not see me standing here? She giggled... yes giggled... and said here or to go. I responded y'all are already starting off bad and left! Of course, I called the manager who was super apologetic, but should have told me to turn around and he would help me personally with a sample of a free meal to reverse that experience! Or something!! that is what I would've done. You're barely open, and my front desk cashier person can't even take a decent order? This is what I think.... The problem with Baytown restaurants and why they close way too soon, is there is not enough emphasis on training especially customer service. You're too quick to open and you did not vet the right people for the right job. Both of those young lady should be somewhere in the back until they both learn customer service. I teach it all the time. I'll be happy to help! Or roll through ChikFila to see how it's done! read more

Honestly, this place just wasn't for me. It reminds me of a chicken express. The smell from the food and the restaurant just reeks grease. Everything tastes the same, even the bread. IMO, Beakys Chicken is so much better and worth your money. read more

The food was delicious and we will certainly be back. Take was the idea thing for this family.

The food was perfect it was soo good. We were greeted so well the service was amazing !! Yes maybe the tables weren't as clean as could be but that is perfectly fine . People have 100 things to worry about . I definitely recommend (: read more

Ordered to go and waiting for half an hour and there was literally no one in the restaurant.

Service is really lacking in this place. Food is good, but the service is definitely not.

Enjoyed the service as I picked up a carry out order and the staff was very kind. The food was pretty good but the serving size was smaller than what we expected based of previous visits to similar restaurants. I will return and determine the consistency. So far, so good. read more

Never tried this restaurant before but I am very impressed. Food was so yummy and well made! Definitely be going back.

Save your money and go to Beaky's in Baytown. My boyfriend and I ordered a mild sandwich combo with sweet potato fries, a mild tender combo with sweet potato fries, and Mac fries. The cashier had a low voice, very hard to hear. Once the order was ready, I had to ask for the cups for our drinks as she hadn't given them to us. We got home and saw they hadn't given me the sweet potato fries with my sandwich combo. Both of our meals were labeled "mild" but were obviously naked tenders. We spent $38 so it's disappointing that so many things were wrong/missing from our order. I get they just opened but this was a lot of mistakes. Luckily we had ordered the extra Mac fries or I would've still been hungry. Even though he received his sweet potato fries, we counted and there were 8 waffle fries total. That's it. I will say the flavor of the food was good, just wasn't what we ordered. I'll go to Beaky's next time. read more