I asked for a graduation bouquet and it was beautiful! I love the design and everything. The florist named Tutu was amazing, she was able to get me what I wanted. The flowers were priced nicely. Overall, the bouquet was one and done perfectly. read more

Urban Botanica - Florists Near Me - San Francisco, California

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I'm sooo happy with my experience with Urban Botanica. Erika helped with our booking and she understood my vision EXACTLY!! Our florals were so beautiful and we could not have asked for anything better. Our wedding looked like a post on pinterest because of Urban Botanica! Thank you for being apart of our day and for our beautiful arrangements!! read more

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I like this store; there is always a good selection and the prices are good. But last time, the flowers wilted faster than usual.

A lovely selection of flowers, arranged with care and speed by a friendly florist. The bouquet captures the essence of chic urban style--perfect for adding a touch of sophistication to your Friday mood. read more

Urban Botanica - Florists Near Me - San Francisco, California

My Valentine's Day delivery, purchased a week prior to the day, was not delivered until late afternoon (4:30), when I was told it would be delivered before noon. My girlfriend waited in the office all day as other colleagues received Valentine's arrangements throughout the day(from other flower shops). I phoned the shop to inquire about my order and delivery time at 12:30. I was told the orders were late going out. I called again at 3 and asked to speak to a Manager. I was told the store currently has no Manager or even an Assistant Manager. Huh? What time will my arrangement arrive today? "Soon, not sure. Our delivery guy is out in the field now". When the flowers eventually arrived, the quality of them (bruised, torn rose petals, cheap clear glass vase with leaf matter floating in the water) were not acceptable for the $125 price. I will not use this flower shop in the future. read more

Wonderful service, beautiful flowers at a fair and reasonable price. We also had a tight window to deliver and place florals and the ladies were wonderful and so helpful! Will use again next time we are in SFO! read more

This place is great! Always great service and the flowers are soo beautiful. I have been a loyal customer for awhile now and will continue to be! Never had an arrangement we didn't like. These people are great! read more

Urban Botanica - Florists Near Me - San Francisco, California

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Thank you for being open in the FiDi. Recently bought a flower arrangement online and was able to pick up in person. Everyone I encountered were friendly and helpful. They went above and beyond to create a lovely arrangement. Will definitely be buying from them again. read more

I used Urban Botanica for my wedding ceremony and needed a bouquet, floor floral decrorations and many other things. Becca was extremely easy to work with and made ordering flowers so simple. They delivered on time as well and the flowers were so beautiful (exactly as described). read more

Urban Botanica - Bouquet - Florists Near Me - San Francisco, California

I want to give a shout out to Megan who redid the boutinerre and corsage on the fly. My original order was not what I requested and Megan was nice enough to drop everything and remake my order. The people who we gave the bout and corsage to were really happy with them. Thanks so much Megan! read more

Urban Botanica - Corsage - Florists Near Me - San Francisco, California

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This place is a real class act - the real deal. Even under the pressure of Valentine's Day burning around, they helped me with an issue that arose. They answered the phone courteously, patiently assisted me through my need and came up with a solution. Not only did they help me, a manager followed up quickly and ba ba ba bay - made something really special happen. Now, beyond customer service, the arrangements they produce each nothing short of artwork. I will let the picture speak for itself in this simple, elegant creation I've attached to this post... read more

Urban Botanica - Florists Near Me - San Francisco, California

I highly recommend Urban Botanica! I came across this florist on SF City Hall's preferred vendor list. Originally I wanted decorative flowers for City Hall but there were too many restrictions. Instead of cancelling I was able to renegotiate and it worked out perfectly. Veronica communicated promptly and was very accommodating. The flowers are gorgeous and excellent quality. I returned from my honeymoon and the centerpieces still look fresh! My bouquet was gorgeous as well. read more

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Love this cute hole-in-the-wall floral shop, mostly because they produce some of the prettiest bouquets and arrangements I've seen in the city! I needed a bouquet done for my mother's birthday and (of course) I ended up waiting 'til the day of to order something. Urban Botanica made my life incredibly easy though -- all I had to do was hop on their website, choose a bouquet and press "order"! They do deliver flowers in SF and in the surrounding area, but since I work just down the street I opted to pick up in store. I asked if they could get the arrangement done by 3 pm that day (I ordered around 11 am), and they did just so! I got the Topaz arrangement (with pink/red dahlias instead of their signature whites in the photo) and it came out to around $81. Pretty steep price tag but very worth it for the sheer beauty of the arrangement! Definitely coming back next time I have an emergency flower situation. read more

*Update* Within a half hour of submitting my review of Urban Botanica, I received a phone call and an email from Lisa, the owner of the Urban Botanica in Menlo Park, apologizing for what had happened and requesting that we set up a phone call so that she could learn more about my experience, and explain what had happened from her side. When I returned her call, Lisa profusely apologized for the way the situation had been handled, and explained that, while the UB in MP and SF are two separate companies, they still share a website and email, and often will divert clients to the other location based on their needs. Lisa took full responsibility for what had happened, and apologized for her lack of communication once I had been diverted to her store. Since she sold the SF location to it's current owner, Hector, she admitted she could not honestly tell me why they handled my contract that way, but that they would certainly be looking into it to make sure nothing like this happened again. A few days later, I received a flower arrangement and an apology letter in the mail from Lisa (photos attached) Hector, the owner of UB in SF, also called and emailed me the following day. He apologized and requested an opportunity to speak to me. During our call, he also took responsibility for what had happened and told me he intended to speak to his staff to improve the way they handled client contracts. He also offered to honor my contract and give me a discount for my troubles, but I declined as I have already signed a contract with another florist. After a lot of thought, I've decided to update my review and increase my rating of Urban Botanica for several reasons. Based on my own experience with Becca that spanned several months, I know that UB puts a lot of time and effort into changing and perfecting their contracts until their clients are happy with the details and comfortable with the price. And I can see from their many positive reviews that my experience is not a common occurrence, and that, more often than not, they go above and beyond for their clients. Additionally, when speaking to both Lisa and Hector on the phone I felt their apologies were sincere, and they truly felt bad that they had added more stress to an already taxing time in my life. Overall, I've come to the conclusion that my experience with Urban Botanica, though unfortunately and avoidable, was not an accurate reflection of who they are as a business. ------------------------------------------------------ I have to say that I'm very disappointed with my experience working with Urban Botanica because it started out so positively. When I first reached out in June of 2018, I thought it was to the Menlo Park location (my wedding is in Woodside); so when Becca invited me to meet with her at their San Francisco location I was a little surprised but went anyways. We had a really lovely meeting- she had some arrangements ready for me and was super sweet and helpful. Afterwards, she sent me a proposal and we negotiated the pricing and details over the next month until we had something that I was really happy with. I signed a contract, put down a deposit, and breathed a sigh of relief thinking I had just cleared one of the bigger hurdles in my wedding planning. However, things went south when I contacted Becca in late October with questions about our table arrangements. At first she was very responsive and helpful, but then all of a sudden she stopped responding. I emailed again a few days later but heard nothing back. Finally, two weeks later I get a response saying that they're currently getting lot of inquiries and that she was going to refund my deposit and pass me off to their Menlo Park location (which she'd previously told me operated as a separate shop with a different owner and contract) because they were closer to my venue. That was very frustrating, especially with all the time I'd put into working on the proposal with Becca. But what's worse is the fact that even though I'd paid them a deposit and signed their contract, they still broke their end of the agreement without hesitation, and for inquiries to which that they had no prior commitment. And my story actually gets worse - I waited for two panicky weeks for the Menlo location to contact me as promised, but eventually just reached out myself. Lisa responded saying she'd like to meet with me to go over the proposal Becca had sent over, asking which days the week of December 10th or 17th were best for me. I said sure, sent her a couple days I was free, but got no response. I followed up a week later and heard nothing. Again I emailed a week later, because the week SHE suggested we meet had arrived. I didn't hear back until January 3rd, a whole month after her original email. At this point my trust in Urban Botanica had completely deteriorated; I feel mistreated and abandoned. I wouldn't recommend either Urban Botanical location to anyone; it's not worth the time and stress. read more

Urban Botanica - Florists Near Me - San Francisco, California

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We used Urban Botanica for our wedding in September, and they were wonderful! Hector and Becca are a delight to work with - during the planning process, they were super friendly and responsive to our questions, and the day of everything was seamless - from my bouquet to the table garlands. Our guests kept commenting how beautiful the flowers and garlands were, and we couldn't be happier with our choice. Highly recommended to anyone looking for a fantastic florist for any occasion! read more

Urban Botanica - Florists Near Me - San Francisco, California

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This bouquet was definitely a showstopper! It's not the best season in terms of flower availability but the amazing Urban Botanica team was still able to put together an arrangement that looks very close to what I wanted. I'm confident they can make anything you want, or at least they will go above and beyond to make it work for you! The price was also very reasonable given the size and flower selections (roses, hydrangeas, and even a few imported ranunculus). Thanks to the team for this beauty and will definitely be back for more :) read more

Urban Botanica - Florists Near Me - San Francisco, California

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I was in a rush looking for a florist to make a sympathy bouquet for a friend during my lunch. I wasn't sure what stores were open, especially during COVID. The only florist I knew close to my work was closed today and I needed to find a florist close by that was able to make a bouquet within 15-30 mins. By far the best last minute decision I ever made. The florist that helped me was very sweet and kind. She was very attentive in asking what colors to use in the bouquet and what occasion it was for. There was an insane amount of different types and colors of flowers to choose from but I was in shock how she managed to put together a bouquet in less than 30 mins. Well deserves review as she definitely made a stunning bouquet that took my breath away. It came out way better than I could have imagined. My friend said it was such a beautiful bouquet that she was surprised at how gorgeous it came out too. I am beyond grateful for the customer service I received today. I will definitely be coming back again, but this time I'll call ahead to pick up for future purchases rather than making the order rushed. I wish I could remember the name of the florist that helped me but I wanted to thank her for preparing such a beautiful bouquet for a family during a difficult time! read more

Urban Botanica - Sympathy Flower Bouquet - Florists Near Me - San Francisco, California

I walk by this place all the time and always love their pretty displays. Today I needed to grab our lovely admin something for admin appreciation day so I finally popped in. We went through her Instagram account to get a sense of her taste, talked through some options, then I returned 15 minutes later to this gorgeous piece! Everyone in the office was very impressed. read more

It's the Friday before Mother's Day and I don't have a clue on what to get my mom. The hardest part, she's not a fan of the typical things you get moms. Kitchen stuff - got it, don't need it. Perfume - can't stand it. Handbags or jewelry - only likes it if it's of very high quality or standard - so I not really something I'd get for Mother's Day. Candles - hates it. Chocolates - doesn't eat sweets. AHHHHHHH!!!!! Floral Ornament to the rescue! Because everyone loves flowers right????? It's a bit of a hole-in-the-wall place located in a little nook outside of the Mandarin Oriental, but it is conveniently located in the Financial District with very reasonable prices! Which is awesome because every other florist in downtown charges WAY too much. Plus, they are willing to work with you in terms of the color palette, price, and they are composed in such a beautiful and elegant fashion. I know nothing about flowers and I'm not exactly the most creative person. So I kind of just walked in and gave her very vague ideas on what I wanted. For example, I said I wanted to spend $X on a bouquet with a fun and vibrant theme for my mom and another one with a very feminine and soft palette for my grandmother, and they delivered both perfectly. Full bouquets, beautifully composed, and they smelled wonderful too! Oh and they have terrariums too! One of my favorites! Highly recommended! read more

Urban Botanica - Florists Near Me - San Francisco, California

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Lisa has been lending her green thumb to our office for years now. She is incredibly knowledgeable on all things botanical. She was able to green-ify our office to our taste and ability to maintain the plants. Her staff are also so kind and helpful. And oh man can they whip up a BEAUTIFUL mini bouquet if you provide a price range and the "look" you're going for. read more

Urban Botanica - Gorgeous last-minute mini bouquet for a co-worker in need of some smiles. - Florists Near Me - San Francisco, California

What an awesome flower shop! If you are ever downtown and need flowers for a gift or for something corporate, do yourself a favor and stop in. Joanna will create something beautiful for you! I saw her getting ready to send off some arrangements for the hotel right there and they were amazing. As were my beautiful sunflowers. She also does weddings - so engaged downtown ladies - go visit her on a lunch break! read more

I would definitely get flowers delivered from Urban Botanica in the future. I got flowers for my girlfriend and she was very pleased and so was I. Urban Botanica definitely came through for me on our anniversary. The service is great!! As for myself I do not know a great deal about flower varieties however the florist was very helpful. They have great ideas and color schemes. Everyone inside was happy, nice, and helpful. The whole experience was great! read more

Urban Botanica - Perfect!! - Florists Near Me - San Francisco, California

Thanks Urban Botanica team for exceeding my expectations. The flower arrangement created by Alan was a conversation piece, just the way I asked. I really appreciate all your help during my visit to the shop. You have a new loyal customer!!! read more

Urban Botanica - Exotic & Modern Flower Arrangement - Florists Near Me - San Francisco, California

Gorgeous Flowers. IMPECCABLE Service! My boss needed to send her client flowers for a belated birthday gift. We were shown several options of flower arrangements and planters to fit our budget and after agreeing on an orchid selection, made the transaction and went back to the office to wait for the flowers to be ready and picked up. Soon, however, Floral Ornament called back and the shop owner told me she just learned that one of the branches on the orchid was precariously on the edge of breaking off and in all good conscience, didn't feel right about selling the flowers to us. Seeing that we were embarrassed for failing to remember our client's birthday (a POWER client, at that), Floral Ornament went out of their way to upgrade to an impressive and stunning jaw dropping orchid arrangement without extra cost to us. Now that's integrity! I am eagerly spreading the word and would happily give them my business over and over again. Thank you, thank you, THANK YOU Floral Ornament!! You made our client happy, you made my boss happy, and now you've made me happy. read more

I was truly disappointed with my online order today, I paid 180 $ for a large size winter white. I received something totally different, flowers not fresh, vas was not what I wanted to be, they delivered very late. If you wanna order from this place you need to re-consider your order. They will definitely disappoint you. When I saw the flowers I was very very very upset. Small, not fresh and not what ordered and delivered supper late. read more

Ordered 3 8-inch cylinder rose centerpieces for my boss's dinner party. It was a rush ordered and the flowers turned out beautiful. Will definitely be back for future orders. read more

Urban Botanica - Florists Near Me - San Francisco, California

Fast service. Fresh and beautiful arrangement! High quality stems. Creative and unique- not your average arrangement read more

Urban Botanica - Love the uniqueness and creativity - Florists Near Me - San Francisco, California

Hit this flower shop up today for some last minute "I'm sorry that I suck" flowers. I walked in around 3pm and they were able to help me immediately. The staff was super helpful and friendly and made me a beautiful bouquet. I told them I wanted a halloween/fall bouquet and they made it happen. Prices aren't bad, super convenient if you work in the FiDi, quick, and beautiful arrangements. I'd recommend and I'll definitely be back. read more

From day one they were attentive to my order. Do note, my order was small because I mainly needed a wedding bouquet, yet they treated my order as if it was a full-on order. Lisa was phenomenal in taking down every detail how I wanted my wedding bouquet from colors to the color of the ribbon that will wrap around my bouquet. They also inquire your price range you want to spend and they worked from there. A week prior to the wedding, she touched base with me and confirmed location and time of delivery. They delivered early for my wedding shoot and relieved the stress of waiting. Amazing service. I highly recommend Floral Ornament. They are professional, wonderful arrangement creations and they really listen to the customer. The bonus part was they are very reasonable. May I mention again their attention to detail? Thank you for making my special day even more special! read more

Urban Botanical delivered a beautiful birthday bouquet which received compliments from all around. They were also quick to address and rectify a small issue which I greatly appreciated. The quality of the flowers was top notch and the arrangement (which the shop was given discretion in) was also stunning. I would highly recommend this flower shop as a solid choice for any occasion. read more

In case you didn't know it, plant lady is the new cat lady and Urban Botanica is the best place to shop if you're a plant lady in SF. The store always has a beautiful assortment of plants and fresh cut flowers that make great gifts for anybody and everybody in your life. On top of this, the friendly and knowledgeable staff will always help track down whatever rare plant your heart desires and offer you tips if any of your plant babies aren't thriving. P.S They also have the best assortment of pots in the city. (Trust me, I've looked everywhere!) read more

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Within 1 day the flowers withered and started smelling very bad. It was supposed to be a bigger bouquet and last two weeks the description said. Not even 24 hrs. Never getting it from them again read more

I needed to order a sympathy bouquet for a friend in San Francisco. I found this place on Yelp. The girl on the phone was very friendly and provided helpful advice. I told them my budget and gave them the freedom to create something elegant and classy. The arrangement turned out exactly like I expected. I love the white peonies! The reason I didn't give a 5 star is because she didn't tell me that tax and delivery is extra. So I was charged $20 more than my budget. But it's ok. My friend really appreciated the flowers. read more

Urban Botanica - Sympathy bouquet i ordered for my friend. I love how classy it is. - Florists Near Me - San Francisco, California

I ran into Urban Botanica yesterday afternoon late on the advice of our corporate secretary. I had 30 minutes to get a birthday bouquet for my wife. The staff at Urban Botanica were very friendly and enthusiastic. They made a super bouquet and even helped me with a box so I could deliver it in secret for my wife's birthday the following day. I had a great florist before, but their business changed following the death of one of their principals. I have a new florist now. I strongly recommend Urban Botanica! read more

I used Urban Botanica for my city hall wedding ceremony and needed a bouquet, a flower girls bouquet and a boutonnière. I was not able to visit them prior to the day so I send them a picture to depict my preference. Even if I ordered the flowers only a few days in advance, they ended up being gorgeous. They definitely exceeded my expectations and got a lot of compliments. I would definitely recommend them. read more

Ordered an arrangement for Valentine's Day. It was delivered early on the scheduled date and looked absolutely gorgeous. I had hoped it'd come with the white orchids it was advertised with on the site, as it's my partner's favourite flower, but the white roses in its place looked just as beautiful. I was super impressed by the care that went into the flowers. read more

Urban Botanica - Medium Viva Verde - Florists Near Me - San Francisco, California

We hired Urban Botanica for our wedding. i went in with some idea of what I wanted, but not 100% sure. What they showed up with was absolutely spectacular and met every one of my expectations. My bouquet was stunning and exactly what I imagined. I am so happy with their work and would recommend them highly to anyone who needs a florist read more

Urban Botanica - Florists Near Me - San Francisco, California

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Excellent service for a wedding at City Hall. They were very helpful in coming up with ideas for the bride, her young daughter and a mother who was allergic to flowers. All of this arranging was done long distance over the phone and the results were perfect. Everything was ready to pick up for a morning wedding. Very friendly people in person and by phone. read more

Urban Botanica - Florists Near Me - San Francisco, California

Great flower shop located in the heart of the financial district. They tend to keep prepared bouquets out front and theyre a better deal than building your own. Tons of options and always someone who knows what they're doing. Would def recommend. read more

Todd at Urban Botanica arranged absolutely gorgeous flowers for my husband's birthday! The mixture of potted succulents adorned with bright and dramatic roses was the talk of the evening at the Marine's Memorial Club in San Francisco! The seven arrangements for the tables were stunning, and were even more spectacular because Todd got it all done despite the fact that I was 3000 miles away! Need flowers? Urban Botanica is the best! Thank you, Todd! read more