Excellent first experience coming here! Staff was friendly & helpful, food was delicious, and had plenty of indoor & outdoor seating, even during lunch rush. Would have been nice to have steak cooked to temperature, but was still fresh and flavorful despite it being served well done. read more

Urban Cookhouse - Lime-Marinated Steak and Rice - sub for hot cheddar pasta - Salad Near Me - Mountain Brk, Alabama

I love that they are based here in Alabama, and that they strive to use the freshest, local ingredients. I ate inside for the 1st time and enjoyed it. The service was good and my meal was delicious as it normally is. I ordered the Down Home, sub salad for the broccoli salad. They did forget my orange roll but were apologetic when I told them and gave me two for my trouble. This location isn't far from me so I frequent it often. read more

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Disappointing Experience at Urban Cookhouse - Clean Tables and Courtesy Lacking I usually enjoy eating out with family or friends, and I had heard decent things about Urban Cookhouse. The menu looked great online, and the location seemed perfect for a quick, casual meal. Unfortunately, my recent experience there left me feeling frustrated and disappointed. When we arrived, the restaurant wasn't overly busy, but every single table we passed was either dirty or cluttered with used trays, cups, and napkins. We walked around the dining area several times looking for a place to sit, assuming that someone would soon come by to wipe a few of the tables down. After all, keeping the dining area clean should be a basic part of any restaurant's service. But to our surprise, not a single employee made any move to clean them. Some tables had been dirty long enough that the trash was starting to smell, which was not a great start to the meal. We waited politely for a few minutes, hoping someone might notice us standing with our food and come over to help. Still, nothing. It honestly felt like we were invisible. After a bit more walking around, we finally spotted a small table that looked clean--or at least cleaner than the rest. Relieved, we made our way over and set our trays down. We hadn't even had the chance to fully sit when an employee suddenly came over and scolded us for not sitting down quickly enough. The tone they used was unnecessarily harsh and rude. They didn't ask if we needed help or offer to clean a table for us earlier. Instead, the only time someone paid attention to us was to criticize us. It was confusing and upsetting, especially after how hard we had tried to find a decent place to sit in the first place. We weren't trying to make a scene or cause any trouble--we just wanted to eat our meal in peace. I'm not the type to complain easily, and I understand that restaurant work can be stressful. But this felt like a total lack of basic customer service. The staff seemed overwhelmed or disinterested, and it showed. The whole experience could have been different if someone had simply acknowledged us, helped us find a clean table, or spoken to us with even a little bit of kindness. We ended up finishing our meal quickly and left with a bad impression. The food itself was okay--not amazing, but decent enough--but the atmosphere and the treatment really ruined it for us. Cleanliness and courtesy go a long way in the food industry, and sadly, both were missing during our visit. I'm not sure I'll be returning anytime soon, and I wouldn't recommend Urban Cookhouse to others unless some serious improvements are made to the way guests are treated and how the space is maintained. read more

Incredibly mid Urban Cookhouse. If you are gonna go to this one, might as well go to the one in homewood 5 minutes away because this one is just kinda gross. Food comes out somewhat cold. Can see flys flying around when you sit. You feel sick afterwords. Service is fine but not amazing read more

i was dashing and they gave me a free drink for the wait.Best Urban Cookhouse I've been to and the Ambiance is nice

A growing franchise, there are 4 Urban Cookhouses scattered throughout Birmingham. Their commitment to "Buy Local, Eat Urban" is what they strive for in their food and support of the local community. This location in is very close to work so it is a frequent "lunch" favorite. Located in Crestline village right next door to Otey's, Urban Cookhouse has a spacious dining area (indoors and out) with a contemporary decor of dark muted colors yet they have very bright nice lighting. You place your order at the ordering counter then take a seat. Service is spot on. Everyone there is always very friendly and greets everyone who comes through the front door with a smile and hello. I will have to confirm just for my own curiosity, but their website reports that they prepare their meats on the Big Green Egg using local hickory wood and lump charcoal allowing their pork, steak, shrimp and turkey to be packed with flavor without the added fat. I couldn't tell, but steak that I ordered wasn't the most tender cut of steak I've ever had, but I wasn't expecting it either. It did however have a nice flavor. Menu options are simple and somewhat varied. There's a little taste of everything except fish and burgers. There's sandwiches, wraps, salads, soups and some entree specials such as steak & rice, pork, grilled chicken, shrimp kabobs and quesadillas. I have tried their chicken salad. It is a solid 8. Made in-house with lettuce and tomatoes in a sandwich it is quite tasty. Yom Yom. I have also tried the shrimp kabob which turned out to be about a 5. A nice portion of mixed greens, large slices of cucumber, red onions, and grape tomatoes then sprinkled with cheese, the accompanying garden salad with their vinaigrette was quite good as salads go. You also get a cute little orange roll. The rice pilaf was nothing to write home about but had a decent flavor. However, the shrimp was way overcooked to the point of being almost rubbery. A shame since the marinade on it was so good. The grilled squash on the skewer were good too. I have also tried another entree meal, the Lime-Marinated Steak and Rice. As mentioned earlier, the steak was cooked a nice medium and had good flavor. Could I tell if it was cooked on a Green Egg? No. Tammy tried the El Cubano. Sandwich bread packed with grilled pork and ham and provolone, it was a good sandwich Tammy said. Sarah tried the Turkey Crunch. Another sandwich made with smoked turkey, tomatoes, marinated slaw & provolone on wheat bread, this sandwich also tasted quite good. Finally, I ordered the veggie soup for my To-Go order, but instead I got cream of broccoli. It was a serendipitous mistake because I ended up enjoying the cream of broccoli very much. I look forward to sampling the rest of their menu including some of their desserts. I heard their Half Baked cookie is legendary! read more

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It had great service and even better foods couldn't be better good job guys. The environment was great.

I sent a message to corporate. I am requesting to speak with the owner of this Urban Cookhouse. I placed an order for the first time and decided to cancel it. I contacted the store and was greeted with nasty, disrespect and yelling by someone who claimed to be a GM. I asked him to provide the owners name he refused, asked to have the owner contact me; he refused and he refused to return my money. I even asked for clearer directions to potentially come to the store and he refused. I refuse to eat food from an establishment where the "GM" has the right to speak to me as if I am his subordinate. I have contacted this store through the Urban Cookhouse website and still have not received my refund from Neil Patel. Neil I want my refund, I called in a timely manner to cancel and your manager degraded and disrespected me. I am believing you condone this type of behavior because you have not apologized nor refunded my money. read more

Urban Cookhouse - Receipt - Salad Near Me - Mountain Brk, Alabama

We only came here for the half baked cookie , so this review is based solely on it. This thing is heavenly! It takes 20 mins to come out and it's served in a cast iron skillet. The cookie is still baking when it's brought to the table! It's a thing of beauty.This ooey gooey goodness is topped with vanilla ice cream and drizzled with chocolate syrup. I highly recommend! This location isn't typically crowded anytime I've come here but I'm assuming they do good enough to still be in business. The young lady who waited on us was really nice. Location was clean. read more

Urban Cookhouse - Half baked cookie - delish - Salad Near Me - Mountain Brk, Alabama

We live the chain but this location is HORRIBLE. My mother was new to the concept and when I asked the person at the register to explain it she said she didn't know and even though no one was behind us rushed us to order. My mother ordered steak tacos and I ordered the Very Berry Salad with EXTRA steak. When the person brought out our food her thumb was two inches deep in my salad and one taco was resting on her forearm so obviously those portions weren't eaten. The steak was AWFUL & CHEWY. The manager offered to fix it and took BOTH PORTIONS OF STEAK for the salad but only brought back one portion and when I asked I was dismissed that it was correct even though it was obviously incorrect. This time the steak was way overdone. The vibe was dull and dreary. $60 wasted on lunch. read more

I enjoy the food but I'd prefer newks sandwiches. The macaroni and cheese is really tasty but the sandwich I had which was the chicken sandwich with bacon and white bbq sauce was sub par. read more

Urban Cookhouse - Chicken sandwich - Salad Near Me - Mountain Brk, Alabama

This is the first time I'd visited UC in Mountain Brook. The first time I went to UC was 3 years ago at the Summit... and can you believe that those roasted veggies is something I have had a memory of for all this time? I tried to replicate it at home and though I'm close, those roasted veggies can't be beat. This time, I decided to go for their Grilled Chicken Special. I LOVED how they did their chicken; great marinade and very tender. Chicken can sometimes be dry, but they did it right here. It came with a delicious and perfect compliment of rice and a salad. A full plate of food for under $8. What a deal! Oh, I almost forgot- it included one of those orange rolls. It's like a mildly sweet, orange flavored non cinnamon roll dinner roll (if this makes any sense at all!). Unfortunately, it was hard and room temp. It's always been soft and warm in the past... I could tell this one had been out for a bit after it was possibly overdone. My husband had the El Cubano and of course I had to have a bite of his sandwich. It says on the menu that it is served with white bread. I obviously overlooked that tidbit. To me, it's a little odd to have a Cuban sandwich makings inside of white, buttered toast. I prefer the authentic way with pressed crusty bread. I can't say I will ever order that one on my own. As for service, it was great. Nothing to complain about, friendly and fast. The restaurant itself looked like it had a busy lunch service before we got there... but it was at 60% capacity when we actually went in. The evidence? Dirty floors with food remnants and few uncleaned tables. read more

Urban Cookhouse - El Cubano in the back and Grilled Chicken Special in the front. - Salad Near Me - Mountain Brk, Alabama

DO NOT RECOMMEND. TERRIBLE SERVICE . For this to be a southern owned company the hospitality is pathetic. I was traveling from out of town and a friend of mine suggested we try this restaurant. We ordered online and arrived to the store and they told us they did not have our order. We thought the online order went to the Tuscaloosa store but instead went to the mountain Brook store. We figured this would be a quick fix they could just change our order to the Tuscaloosa location. No they would not transfer the order or even refund us our order. They would not even refund our tip. Probably one of the worst restaurants in the south for hospitality and kind employees. read more

Ordered a quesadilla & to the horror there was not a drop of cheese on it . The girl who took the order then later bagged it up, adding sauces with no gloves etc, was horrid. It took far too longer than it should have & it was not edible. We were also skimped on our sides. NOT TO MENTION MASSIVE LEAK ABOVE COUNTER TO PAY AT/ pick up. The clueless teen/ millennial did NOT EVEN WARN ME! NO WET WARNING SIGN. MY $600 suede shoes took drips due to lack of proper restaurant protocol. They will be hearing from me. We will never eat here / support this sad establishment again. We are done. Leave Mountain Brook please. read more

After seeing my hair stylist, I was starving. I wanted something I hadn't tried before. I didn't want to drive out of my way as I headed hone. Trusty Yelp yelled "urban cookhouse". For some reason I want to call it urban Cowboy. Anyway, I pulled over and made an order online. When I saw that my order would be ready in 15 minutes, I stopped for gas before heading over to pick up order. Everything was ready except the milkshake which was in process. That was ok since I was assured it hadn't been sitting around. I had the lime-marinated steak and rice dinner. It was really good. It was two meals for me. The orange roll was ok nothing to rave about though. The vanilla milkshake didn't really have much vanilla flavor. Of course, maybe my taste buds were off since I was coming off the meds from Covid. I'll have to give it another try with the roll and shake when my sense of taste gets back to normal. read more

Somewhat of a "hipster joint". The staff presented somewhat aloof and distracted. But the food was worthwhile and would draw me back. Crowded and for good reason- the menu items are presented with care, seasoned well, and are delicious. All four in our party were delighted with the meal. We appreciated the variety of beverage. Perhaps the crowds were the cause of slight unkept dining areas, yet I can overlook that for the quality of the meal. read more

Just ordered a veggie quesadilla and Mac n cheese!! Delivered by Waitr. I was so excited. Until my second bite when I pulled a piece of glass out of my mouth. Maybe just a really hard piece of plastic. Either way I wasted $20. Stuck at work and hungry. angry. read more

Urban Cookhouse - Salad Near Me - Mountain Brk, Alabama

The staff couldn't have been more kind, the Mac and cheese/broccoli salad/orange roll were all amazing, but the steak was a little cold and dry- likely because it was super slow when I came in and they didn't refire it (which would have made it over cooked). Not enough to dock a point. read more

Urban Cookhouse - Steak, cheesy noodles, broccoli salad, orange roll, and really good sangria. - Salad Near Me - Mountain Brk, Alabama

I am a fan of all of the Urban Cookhouses. And my latest visit was my first to this location. The one thing I have noticed among all location are that the quality is consistent and the staff is friendly. You always know what your going to get. I try and sway from my regular (and I might have on a few occasions). But my trips here are few and far between. So when I read that Urban Cowboy description, I am sucked in every time. The meat is always flavorful and tender. And the onions are phenomenal. I am a fan of their hot cheddar pasta, which is their take on mac and cheese. And although I am a sucker for steak, I love a good broccoli salad and theirs is on point. I have always heard good things about their cookie. But I am not big on the sweets. Especially at lunch which is the only time I have gone. And honestly might be the only time I will go since it is a solid lunch place in my mind. But I will be going for many more lunches in the future. read more

Urban Cookhouse - Waiting in the sunshine!! - Salad Near Me - Mountain Brk, Alabama

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I accidentally placed my order in the wrong location. I am from out of town and made a mistake. When I arrived at the wrong one- they told me to called and speak with the manager about a refund. A young girl answered and she was very nice. I heard her ask her manager on the phone and he was really ugly about it- I'm sure thinking that I could not hear. As manager he would not get on the phone and tell me that he would not refund me- but made the young girl do it. I had to repeat order 4 sandwiches- over a $100 for 4 sanwhiches tonight. So whoever the manager was at the Mountainbrook location in Birmingham, AL on the evening of 8/10 at 7:30 pm- poor leaderships and other places would have shown grace and refunded me. Even if not, you might have shown some leadership instead of making your staff do it. And maybe talk a little softer if you don't want your customers to hear. read more

Got a pickup order here recently, so this review is specifically for this location. Definitely consistent with other locations I've tried. (I order the same thing everywhere, so I know!) My usual order is the buffalo chicken wrap with the hot cheddar pasta. Pickup order at this location was quick and efficient. Always enjoy the food at Urban Cookhouse- it's tasty and fresh. Oh, and the strawberry lemonade is always a must! I believe they make it in-house and you can tell. read more

Excellent Flavor! Urban Cookhouse catered a lunch and the food was outstanding. Everyone loved the lime steak, smoked turkey, mac n cheese, broccoli salad and citrus rolls. There was plenty of food and the flavor was fantastic! This chain uses local sourcing and their Strawberry Lemonade was a testament to the freshness!! Try it out! read more

We love coming to the urban cookhouse in mountain brook! The food always is on point and this visit was no different. The place wasn't too crowded so we got to pick where we wanted to sit. We ordered a California chicken sandwich, the shrimp quesadilla, and two kid orders of chicken. The food came out hot and rather quickly. It was the first time I had the quesadilla and it was LOADED! The shell was grilled perfectly with a little crisp and it was accompanied with guac (which was creamy and really good), sour cream, and salsa. I also had a cream of broccoli soup em that was a little salty, but tasted really good. All of our meals were great and will be coming back soon! read more

Urban Cookhouse - Salad Near Me - Mountain Brk, Alabama

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Interesting new take (for us) on casual healthy food prepared well. It was a good meal -- no surprises, no flaws.

I've never had a bad experience at any of the Urban Cookhouse locations, and the food is always good - but for some reason it just never seems GREAT. It's all fresh, and some food is locally grown. I think I don't like how their menu feels limited. They have several main flavor combinations, and then you basically decide if you want a salad or sandwich version. I used to get the urban cowboy, but it's very difficult to eat. I've switched to the pork sandwiches, and they're pretty good. I've also enjoyed one or two of their salads before. I ordered to-go today, and when I picked up I saw a new specials menu - I'm hoping some of these items are good. read more

Urban Cookhouse - New specials - Salad Near Me - Mountain Brk, Alabama

A great place to grab a quick bit to eat! It's an alternative to Panera if you're tired of sandwiches and soup. :) The facility was clean and well kept. The staff are friendly and parking isn't difficult. read more

This is my favorite location to go to when wanting Urban Cookhouse. Parking isn't too bad but the main thing I like about this location is the atmosphere, it is open and not cramped at all. Their dressing I always buy a bottle of when I go there bc I am addicted to it and so happy the sell it at their locations. They support local farmers which I am all about. My favorite thing to get here is the "Berry Good" Salad. The fruit has always been SUPER fresh and love the combination of the sweet and spicy pecans, feta cheese and house dressing. This is great spot to meet a friend for lunch and also for dinner. They have a small selection of wines and beers. read more

Urban Cookhouse - Berry Good Salad. Amazing. Go big and add the chicken salad or grilled chicken, you won't regret it. - Salad Near Me - Mountain Brk, Alabama

Their service is very good! Servers kept coming asked if I needed anything. The food is Excellent I can eat here everyday. That orange roll is very good as well. So glad they have premade one that I can grab to go and bake em at home! read more

Urban Cookhouse - Salad Near Me - Mountain Brk, Alabama

I really enjoy this place. I work a few days of the week at the Summit and this is the best price, good quality food option there. The service is good. It's all young kids that say "yes mam" a lot haha (I'm still getting used to the southern hospitality in Bham). My favorite thing thus far is the veggie quesadilla, add chicken. It's super delicious and had a crap ton of flavor. They grill the veggies so it has a yummy charred taste. For quick, healthy, and tastey lunch in the summit, this is the place! read more

The food was good. But they messed up me and a few of my friends order! we ordered 5 meals and paid for all of them. we only got 4 and when we went in there to ask them if they got it! They thought we were lying. We had proof of payment and would not give us or food or a refund!! They were also rude. read more

Good food, friendly service. Love the steak tacos. But bummed that they quit serving beer and wine. Guess I can get a drink at Otey's to go with my UC food. read more

I always get this sandwich and it is my favorite thing to eat and is always amazing. I love their turkey but this time my sandwich had bits and pieces of dried up turkey and then was DROWNED in their aioli. I had to spit it out it was so terrible:/ I'm disappointed in the laziness in the kitchen that thought that was okay. Usually so good and would rate 5/5 every time but was very disappointed this time. read more

Urban Cookhouse - BALT with turkey. - Salad Near Me - Mountain Brk, Alabama

Don't go here for lunch if you want to be done within an hour. I'm from out of town and this place looked good. After standing in line for 20 minutes to place our order we waited over 45 minutes for our salads. When I asked the waitress about it, she said they were backed up. That doesn't explain when the people who we r e in line in front of me got their meals 25 minutes before me!. If I had a limited tie for lunch I wouldn't have ever eaten before having to leave! read more

Came here this past week for a little lunch date with my 17 month old and we had a great time! As always, I ordered the fork & knife chicken protein plate and subbed roasted veggies for the sides + hot cheddar pasta and a fruit cup for my little one. Everything was delicious, as always and the service here was superb! The staff was kind and attentive.I appreciate the things that they have for kids - little containers of cheerios and crayons. It helped me keep my little one entertained while waiting for our food. I will definitely be back here! read more

Chipotle braised pork sammys were ok, could use more flavor. I ordered the hot cheddar pasta as a side, little disappointed to find out it was just a dish of "Mac n' cheese" that my wife ordered for our son as well. I (the wife) ordered the grilled chicken sandwich with the roasted red pepper soup. I got the soup and the chicken salad sandwich. I was pleased with the sandwich, as for the soup it tasted like it had a spaghetti sauce base and was not that good IMO. I (the mother in law) ordered the chicken salad and fruit plate. The fruit is fresh and tasty but the chicken salad was very bland. Obviously Alabama chickens are tasteless. The best part was the Orange roll. read more

We ordered lunch from here yesterday. I had the Cubano, the taste was fine, the size of the sandwich was good, it was just a little wet. I like my sandwiches juicy but not when they drip the whole time I am eating it. I really enjoyed the broccoli salad, it was very good. The salad looked good and was a good choice, it was ordered with chicken and looked good. read more

I enjoy Urban Cookhouse, but $13-14 for a salad with grilled chicken is ridiculous. This doesn't even include a drink. Too pricy.

Ate hear for lunch today. Was a little confused about the seating process but there are signs that point you in opposite directions depending on if if you're picking up an order or dining in. The menu has a variety of sandwiches and small plates. I tried the elcubano which came with pulled pork and sliced ham, included provolone cheese and a soft bun. As far as sides you can opt for a salad, a cheesy pasta, fresh fruit or veggies. I tried the veggies. The sandwich was delicious and the bun was complimentary. The veggies were a little over cooked but still had a nice flavor and were enjoyable. While we were there I did notice a gentleman that consistently checked on guest. I'm not sure if he was the owner but he did an excellent job making sure that everyone enjoyed everything and prebussing tables. Sandwiches and plates range anywhere between $9-14 which is fair. I'm not sure if there was any specific lunch menu in place but I don't believe that I saw one so that addition would be nice. I'm giving this place 4 stars bc even though someone is monitoring the dining area and checking in there is no real wait staff so refills and fetching additional condiments seems to be left to the customer. I would recommend this place specifically the Cuban sandwich and would return myself. read more

Excellent food reasonably priced. I really like the Berry salad with chicken, the dressing is great, a vinagerrette.

A very enjoyable lunch spot. Spent a weekend in B'ham and hit this spot up for lunch. Very quick, clean, and convenient. I had the Cuban and while the pork wasn't overly flavorful (billed as Chipotle) the combo made a nice sandwich with the tasty ham and house made pickles. My wife had ham sliders that she liked a lot. Perfect size meal to not weigh you down and still enjoy a great Birmingham dinner later on! read more