We went into the store unexpectedly but enjoyed our shopping experience. The employees were kind and friendly. Very helpful. Haven't been in awhile and will return for the same attention soon read more

Urban Outfitters is one of my favorite stores in the Brea Mall. This location is not as large as other UOs, but its facilities are well-organized. I like that they have different kinds of merchandise besides clothing & apparel; they also have accessories, home goods, beauty products, and vintage items, etc. Other Urban Outfitters locations may have more selections, and the merchandise may not be out of stock as often. Their prices are not cheap because they focus on a premium pricing model, but some of their designs are unique and attractive. read more

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High positive Wild store with great selection of goodies for every taste. The value for what you get is reasonable and even for some items i'll say even cheap. The customer service is always good in this location. Everyone is welcoming. read more

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Grossly overpriced clothing *yawn*, typical of this store chain and company. I never find anything in their poorly curated clearance section. 2 stars for this recent visit and just in general because my friend found a good quality black adidas hoodie for an additional discounted price. Also, overall 2 stars for Urban because I've bought clothing from their online website in the past and they've all gotten torn or holes in them even despite washing them carefully. Just poor quality merchandise at an inflated price, especially their own brand-made clothing, a big nope. Buyer beware. read more

I came for a baggu release day the day of, and they were sold out in two hours! I was told they weren't stocked of one item also, when online it was listed as available in store. Seems like their website and in- store don't match at all. Additionally, they never have anything good in their clearance section. A lot of the tank tops and dress with thin straps are stretched out from their hangers. their materials are seem thin. read more

I use to come here quite a bit. My last visit was mid December. The customer service lady wasn't very helpful during the experience. I attempted to get something and needed help, and they were not helpful at all. The selection was somewhat limited. The prices are a bit high, maybe its the area, not sure. They have a lot of outfits to choose from here. read more

Walked in and at 8:45 employees turned off the lights so I couldn't finish shopping. If you don't want to work then don't but don't make it everyone else's issue. read more

My go-to store! UO is one of my favorite places to shop at and I can always count on them to have the latest trends and innovative styles. I rarely leave empty handed because their selection is consistently fresh and exciting. Whether I need a new outfit for a special occasion or just everyday wear, they never disappoint. Highly recommend this place for anyone looking to elevate their wardrobe! read more

Haven't been here in awhile but thoroughly enjoyed my avocado beet bowl andhubby allso liked the asian chicken noodle salad. Camila was kind and provided great service. Will be back again! read more

I was looking for a specific item for Mother's Day and teacher appreciation week. I called the Brea Mall location and Cristian helped me locate it , I probably called a few times to ask questions , and every time he answered them with patience and respect! I appreciated that very much! He placed the items on hold for me . When I arrived to the store , I made sure he rung me up , so that I can personally thank him for his assistance! read more

This location isn't the largest Urban Outfitters I've been before, but they typically have good customers service and they are very good at keeping their store organized. This is definitely a really convenient location and there's ample parking as well. Always a fan of UO! Sometimes I come here to order stuff online in store because shipping is free. read more

I absolutely have to repost my review on both Yelp and Google thanks to the best over the phone experience! Although my only experience with this store was over the phone, Jennifer at the register was a wonderful sales person! She was ready to help + super patient with me and my questions about inventory. I will exclusively be driving out to Brea for this urban outfitters thanks to their professional and personable customer service. read more

Update: UO has the worst hold system. Just pay $7.95 for shipping don't have them send it to a store. This review may change- but to whoever cancelled my order after UO made me wait 3 weeks to have all the items delivered, to be notified about it this morning only to be notified it was cancelled!? If I show up tomorrow and it's there, this review may change- but it seems pretty suspicious the chain of events. To whoever reads this and works at this store, I want my order and or I report this incident an all social media platforms and will contact corporate. Not cool. Everyone's struggling. Stop taking it out on customers. read more

Looked alllll over for this giant cat head that was on sale. I called multiple stores and none of them had it. Luckily called this location and found one. Brian helped me over the phone. For the most part they only put things on hold for two days. But he talked to his manager about holding it a couple more days until I could pick them up. Forever grateful for employees who will go the extra mile for a customer. Awesome customer service! Looove it! read more

Urban Outfitters - Who wouldn't want a giant cat head?! - Women's Clothing Near Me - Brea, California

Amazing service here! I just stopped by about an hour after opening and knew what I wanted to purchase before heading there. I went straight to the checkout counter to ask if they had the product and the staff directed me to an area where I could find it. I noticed that it wasn't exactly what I had saved to my wishlist on my phone, so I went back and asked them if they had any in stock (since the app said it was available for in-store pickup) and the guy went to check the back for me while one of the girls checked what was out on the store floor. I wish I had gotten their names for this review because they were extremely helpful and kind. If you're a UO rewards member, they even remind you about scanning the QR code so you can get your points!! I would definitely recommend stopping by this location! read more

Service was excellent. Although there's no official waiter service, Francisco was attentive and kind. The food is fresh and savory. Try the chimichurri steak and braised beef bowl. Yum!! read more

Shout out to TY! Beautiful friendly lady. She helped me for over a hour in this super busy time of year with zero complaints and constantly apologizing. She was so happy! So wanted to tell Katie the manager that she is amazing. Please give her kudos! read more

The manager at this store with bleach hair he's around 5'6 is beyond rude. ( can't remember his name) He was super unhelpful and when he was checking me out at the register he was too busy socializing with all the employees on the fitting room They left the registers empty. He then proceeded to mimick me with a little girl voice when he didn't take my return out of spite. ( items that where not worn and I had a receipt for) which every single urban I've been too ( Costa Mesa, Newport, Irvine, and LA locations) have never had a problem before. I don't know who made this person the manager of this store but he cares more about socializing and shit talking costumers while acting like a child. On top of everything he laughed as I walked away from the register ? I spent hundreds of dollars every year at urban and I'll be shopping at stores with excellent service which there are plenty of ! No need to come to urban outfitters anymore. This experience ruined it. read more

The best use for this Urban Outfitters is to just kill time. Everyone knows that your time is valuable. So I won't get offended if you feel that I actually wasted your time by you visiting here. What I meant was that if you're stuck at the Brea Mall and you have a few minutes to spare, then head on over. As for the store itself, it's really small compared to the other locations. The workers here are just as lousy. No greeting, no goodbye - how about simply no customer service period. I mean they got a lot of cool stuff and their clothes are alright. It's perfect for the everyday hipster that loves anything vintage. But, if you're a grown ass man like I am, you'd probably feel better with higher quality. Unless, maturity isn't one of your strong points. The accessories, mainly the books and records, is what I check out. As weird as it seems, classic rock bands such as the Beatles sound a hella lot better on vinyl than the usual compact disc. That's because a vinyl record has carved grooves that mirrors the original sound's waveform. This means no sound is lost because its recorded in analog. URBAN OUTFITTERS, INC. The chain is present in US, Canada, and parts of Europe - often described as being stylish, kitschy, and sometimes bizarre. I've seen quite a few things in the store that's made my head turn twice. They also sell a lot of in-house brands, catering a different kind of shopping experience to the 30 and under club. Known for their controversies surrounding religious and ethnic issues, you've probably seen them operate under their sister store, called Anthropologie. read more

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So, this isn't my favorite Urban Outfitters I've ever been to, but it does it's job. The front left of the store is women's. The front right of the store is books, toys, records, and other novelties. The back right is men's. The back left is a room for all the sale items. There was a long line, and I didn't want it to get any longer... So, I quickly browsed the store. I found an awesome, bright coral colored purse that will look great against my tanned skin in a week or two. Lol. It was on sale! Score! So, I ended up paying $12 something for it. Not bad... not bad. My picture is of the middle of the store. There's like nooo people. They were all in the sale section or in line! read more

Urban Outfitters - Women's Clothing Near Me - Brea, California

I have always loved Urban Outfitters, I used to go to the one in Santa Monica 3rd street promenade so often when I was younger, since it was the only location of this store. I am glad they have so many stores everywhere nowadays, it's just totally my style, which is urban chic! I have many favorite brands here, Kimchi Blue, Staring at stars, Evil twin, Silence, BDG, Sparkle and Fade, Lucca Couture, Pins and Needles....and many more. They are great casual styles that are so easy to go with accessories, super cute and feminine! They have a vintage collection, clothes from 20's to early 90's! They are super cute! I have always loved the dresses in 20's, but hubby thinks it's creepy to wear them. And they have expensive designer dresses up to $300 or so, they are pretty unique, some are really cute. Sometimes I come here to do return or exchange of the stuffs I got at their website, cause this one is the closest store for me. The sales man was very friendly and helpful with my return and exchange last time. I bought a lot of things online and some of them didn't fit, sometimes even the smallest sizes are too big on me, well, it just happens....so it was a lot of work to do exchange and return, he had to pick the product numbers on my receipt, and type in one by one, I kinda felt bad for him, but it was his job anyways. I was very satisfied with his service, great job! This store is probably the smallest among all Urban Outfitters, but it's a convenient location for me to do return or exchange of my online purchase, so it's very good for me! You might not want to get things at full prices at Urban Outfitter stores, of course unless you really really love that particular piece, they have ridiculously good sale going on all the time, shop online is much more easier and more sizes available. Sometimes the qualities of the clothes are not that good considering the prices are not cheap, it's not worth it to get them at full prices, just wait until they are on sale, they have large quantities of everything, you can pretty much always find your sizes! Ps. It's free shipping for orders over $50 online! read more

Yay! An Urban Outfitters finally opened in the area. I believe it officially opened on 11/23/10 and it's located where J. Crew used to be on the upper floor, Nordstrom wing. It's pretty big actually... looks like it took up another section besides the previous J. Crew section, but it doesn't seem to be as stocked as the usual Urban Outfitters stores. I didn't really see as much items as I see at the other locations. Stuff here is still overpriced for the quality of certain items, but still a fun store to browse through. read more

Urban Outfitters - Women's Clothing Near Me - Brea, California

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LONG-NEEDLE STICKING OUT ALERT! My sister got needled in the hand while checking this clothing. I told a staff; and she explained someone pulled out the sleeve from the side. Then she just pined it right back and continue talking with another staff. I heard nothing from her explanation except blaming on others' fault. I think they should do a better job on protecting the customers and this kind of safety hazard because it could be an extreme danger to babies and small teens! ! ! read more

Urban Outfitters - Women's Clothing Near Me - Brea, California

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I'm not much of a mall go-er and I find it a little odd they opened up an UO in the Brea Mall but then again, Brea Mall has been leasing some decent stores lately. They opened upstairs, where J. Crew used to be located. I'm an eclectic kind of gal and this store fits my taste well. Their Urban Renewal line is wonderful, unique vintage pieces recycled. That and a lot of the jewelry and accessories catch my wandering eye. AND did I mention their sale section?! AMAAAAZING DEALS! Yeah so this store doesn't carry as much merch as other UO's, I mean it is HALF the size of usual UO's but the Costa Mesa location still remains my favorite read more

Love this UO. I don't particularly like to spend a crap ton of time in a store roaming around, BUT this store I can spend hrs in. They have so many cutie items from shoes to clothes to some of the most bomb smelling fragrances eva. The staff is super friendly which is so refreshing these days especially in retail. I worked in retail once during college and honestly hated tf out of it so kudos to them for dealing with me. I ended up walking away with a few items I've had my eye on and some items I didn't plan on but got anyway. I'll definitely be back to do some more damage in this store. read more

This store is awesome and have awesome people working there. Never a drab face. Always smiley people . If you need help call and ask for Cynthia!! Shes a rockstar! read more

Urban Outfitters - My heart dropped . I would have paid doubled. Thank you Cynthia!!! - Women's Clothing Near Me - Brea, California

This is the cutest store ever. I love the selection. They also have all kinds of cute decor to purchase. You can definitely find one of a kind items here. Like record players and Polaroid cameras! read more

Hey Urban Outfitters, Do you really feel it's appropriate to let your cashiers wear shirts that say "Fuck the President"? I was shopping with my daughter tonight and when we paid, the girls shirt said exactly that. Aside from the fact that it's going to offend a lot of people for its political statement , it's extremely inappropriate considering the store had quite a few tweenagers shopping with their parents. I'm really hoping this was just an irresponsible employee and negligent manager, and not in line with Urban Outfitters corporate policy. read more

Found a dress my daughter loved at Rancho store, they only had it in large. Asked them to see if another store had it in a small. They checked, said Brea had 3. Drove from Riverside to Brea (at $6 a gallon for gas) and they had zero. My fault for not calling to confirm but the employees at Brea didn't even apologize. Breezy AF. read more

The Urban Outfitters here is the most watered-down piece of garbage store I have ever been to. No living room sales. Small. Some of the staff members are trying to hard to be avant-garde, trendy, hipster, hype beast, lady gaga-esque fusion. There's not a lot of selection to choose from because it sucks ass. I like UO. Just not the one in Brea. Go to the Pasadena, Costa Mesa or the one in Irvine. read more

I browsed in this store a couple of times since they recently opened, they have a wide selection of casual hipster "mega American dream super white teenager" type of clothing here. The kids that work here aren't very customer oriented and 80% of the time are hanging out talking to each other, even when my friend and I approach them sometimes they don't stop talking unless you interrupt them. I bought a yellow cardigan sweater, it looked great on me when I tried it on, but it felt incredibly flimsy, but the shade of yellow/saffron was so unique and it had some nice antique buttons that I paid the $45 price for it. Barely a week later, there's already a hole in the armpit from minimal wear. They have other little knick knacks like books, vinyls, and accessories, but they don't have anything that really makes them stand out and unique. For the quality of their clothing you may as well go to H&M, same types of material and fabric for much less. read more

I came in here just to browse for Christmas gifts, and heard they were taking 50% off all sale items if we had the Urban On app. So, I tried downloading it while in the store, and long story short, my battery was at 6% before it was even halfway done uploading! The staff was very understanding of the situation and allowed me to sign up on their store iphone, and I ended up getting the deal! CHRISTIAN is the star employee in this case, and deserves major kudos for his customer service. He was attentive, kind, and willing to help me get the prices I needed. read more

I don't give out 1 stars at all. But when I get a chance, I will make damn sure to review and voice my opinion on why. This UO sucks.! There's always someone in the front board folding, but NEVER a little greeting, no hi, no nothing. They lack in customer service for sure. All they care about is trying to be all stylish, hipster, different, WACK and it shows in their character. Besides bitchin about them, the store in itself is bad. It's so small and the selection is terrible. By far the worst UO i've been to. I wish Jcrew was still there, and I don't even shop there either. AVOID this store. make those employees hate their job even more by keeping it dead. PS. let's take a moment to look at the ratings for this store. Most recent 5 star out of like the two given out? He's an employee...of course he would say that. I can't forget a face like that.. silent deer in the headlights when you make eye contact. see for yourself! read more

In general, I like Urban Outfitters a lot because of all the cutesy stuff they have sometimes, but as for this store.. the service is lacking to the point where their nice merchandise doesn't even matter very much to me anymore -__- I spent around 10~15 minutes (haha) in one of their unusually large fitting rooms (really now.. this place is like 2/3 store, 1/3 fitting room..) when one of the workers knocked on my door and asked why I was taking so long....... -__- who asks that... I got pretty embarrassed and flustered afterwards, especially when he shot me a glare as I walked out. I've also called the store once to do some merchandise-checking and that didn't go too well either.. they put me on hold for a while and then hung up.. read more

I wouldn't say I'm the hugest UO fan, let alone a fan in general, but some of the clothes are pretty cute and accessories can be a good find once in a while. However, most of the apparel, shoes, etc. can be found for cheaper at such stores as Wasteland, Goodwill, and even Ebay or Etsy. So why am I taking the time to review an establishment I don't really have a huge interest in? Well, one reason is in the hopes that someone will read my (and everyone else's) review before venturing out to this location in particular. Located on the secondy floor of Brea Mall, this UO is relateively small compared to other UO in the surrounding area (The Lab, Santa Monica, Old Town Pasadena). They still do have your womens, mens, accessories, and sales items placed throughout the store, but IMO I think all areas kind of lack what other UO offer. The mens, sales, and shoes selection is very minimal. It seems as if a lot of the same items are just kind of scattered here and there. The womens selection isn't much better. The layout is odd to say the least. Majority of the store space seems to be occupied by the changing room area, cashiers desk, and little islands with gizmos and gadgets galore (now I want to watch the Little Mermaid). Now if it weren't for the employees this review would have easily gotten 0 stars (if possible). The employees, every one I've encountered at least, have been super nice and helpful in every and any way possible. UO, you're employees saved you this time. All in all, personally I'd recommend staying away, but if you absolutely can't and don't want to waste gas driving to another location (I don't blame you. Gas is ridiculously expensive) I wish you luck. read more

To be honest with you Meh. I've experienced better... Reasons why: - This store is too small - Selections on men's clothing here very minimum, a small section of mens wear at the rear, but inside looking it appears to be a decent selection of women's. - where is the staff? I walked in here I didn't notice anyone working in here. Overall: A mini-me version of Urban O. I couldn't find anything to buy in here , not even a cool hooded sweater during this winter season. But hey they have a Sega Game system with 80+ games in one for $70 bucks! at the novelty section. This place is clean but really falls short on complete experience. Where I've experienced better: Urban Outfitters at Gas-lamp San Diego has a complete selection for the ladies and especially for the guys, just checkout their lower floor there and part of their upper floor. That location is what Urban Outfitters is about! They better still have my Technics T-shirt there too. read more

ridiculously disappointed im not gonna complain about the prices, i can afford it, but this place just didn't do it for me. The one by UCLA is amazing as well as the one from the spectrum but this one, meh lame. Not worth a drive. People are not friendly, the things were oddly organized even for UO, just lame all around, sorry urban outfitters you should break up with brea mall. read more

Hands down a favorite store of many fashion choices and designers. I'm a frequent shopper here - and today I finalized my transaction with Matty who beyond met my expeditions. Later I realized he was a manager; but he didn't share that with me until I asked his name because I stated I was impressed of his amazing customer service. Great higher UO - he's a major asset. :) read more

Weird having an Urban Outfitters in a mall with no white hipsters around to support it. Who shops here? On my only visit it was curious folks looking for any piece of clothing that could blend into their style. It was pretty empty. And this location is heavily focused on clothing, very few knick knacks or home goods. Service is hit and miss as they hire some arrogant people here. This location is depressing. Skip it. read more

Urban Outfitters - summer stuff out - Women's Clothing Near Me - Brea, California

First let me say this.. Urban Outfitters is expensive. EVERYONE KNOWS UO is expensive. This should not be new news, and no one should be surprised. If you are, well you've been living under a rock. Good news is, if you know how to shop, you can get some really NICE deals at UO! Now... onto the store I was excited to find out that a new location opened up closer to where I live. Up until now I had only been shopping online, and had been to the closest (Pasadena) shop twice. The Pasadena store is not one I enjoy walking into. Their new products always looked dirty/damaged and the sale section is a HUGE MESS. After the Pasadena nightmare, I was a little scared as to how the Brea location would be. Oh my goodness, let me say right now it looked B-e-a-u-t-i-f-u-l. The books were neatly stacked, in perfect shape, and no dirt marks! The products all in their respective places, and everything was easy to find. BUT THEN! I walk into the Sale section of the store. My jaw dropped. All the clothes were hung in their place. No clothing on the floor. Little knick knacks were tucked away in nice boxes to look through. It was Perfect. and to top it off? The cashiers were really nice! Now I know many people have problems with this portion of the store experience, so maybe we were lucky. But either way, both Cashiers were very curtious, smiled, and made nice conversation during our transactions. All I could say was "Wow" read more