This company is horrible they were sent to me by RC Willey To repair my TV under warranty the repair person had no clue as to what was wrong he needed to call the manufacturer in China for advice it's been over 2 weeks and still no response I would never recommend this company for any service needs. They have absolutely zero customer service And obviously no repair skills. read more

Called Samsung for my 75 inch QLED TV just months out of warranty. My TV was shutting off then on then back off then returning to a pink screen. They replaced the Main Board assembly at $ 411.02 two weeks later same problem. I called back as it was still under their one month warranty they promised to get back to me. Never did I called Samsung and they called. US Electronics to negotiate a repair buy they refused by saying they did all they could. Samsung said they were the only authorized Samsung repair in Las Vegas and I should either find an independent repair shop on my own or buy a new TV. This one was less than 2 years old and I paid $4000.00 Should have bought a Sony or LG anything but samsung. read more

I had a repair request put in with Samsung which told me that the ticket would be sent immediately to this company. Once I called this company they said that there was not request and that I had to wait a few hours. I called back 5 hours later and they said the Samsung reassigned for some unknown reason to them. I called Samsung back and they confirmed that this company rejected the repair because they could not do the repair. This company failed to call to let me know that they could not do it and honestly I think he was lying the whole time. read more

Was recommended by Samsung to repair my washer. Was told when I made the appointment that the service call would be $75.00 plus any extra parts that might be needed. Tech ran diagnostic and found a minor adjustment needed to be done on the balance of the machine. No parts were needed. When the tech gave me the bill he had added an extra $20.00 for minor labor. Now I'm a senior so evidently they thought I would take it and keep quiet. I called the shop to complain but got no satisfaction. They told me that's just the way we do business. Steer clear of this scam business. read more

These people are rude as hell. I called them because Samsung sent my repair ticket to them, sadly my warranty expired. They literally told me "since the warranty expired, we don't really care about the ticket," words for words. Seriously, this is how they run business. read more

Eek! Methinks not. US Electronics made a service call for $75. I was happy to pay it and would have gladly used them to repair my television and use $50 of the repair fee towards parts/labor, as was stated over the phone when I made the call. They were courteous and friendly in my home and found the problem within 10 minutes. They said they would call me the next day with cost of parts/service. I did not receive a call. I called them the next day later. They informed me that the part is no longer being made by Panasonic and that it would take them several days to locate a part, if at all possible. Fine. Long story short, I have had to call them over and over and I keep getting the same update... can't locate a part. All of this is legit, I get it. It's now been a month. I told them that I wanted them to refund me $50 of the service fee because I agreed to pay $75 to have them diagnose and fix it. Since they cannot fix it, the fair thing to do would be to reimburse me the $50. After requesting the manager speak with me directly to resolve the issue, he has continued to put the middle man between us. The way they have treated this situation has not been professional. 1 star = BAD REVIEW! read more

I had these guys fix my big screen once before and had good service. This was about 2 years ago. I had kept their business card so if it happened again I could call them. Well this time I was very disappointed with their customer service. I called and left several messages to have them call me back and never received a call back. When I finally got someone on the phone I was told that he wasn't sure if they could get parts but he would call me back. 4 days later when I called them back I was again told he wasn't sure and he would call me back. Nothing. I was told they didn't think they could get parts but when I did a google search I found the parts on the internet? I told them this and he said " ok, let me call you back when I find something out". Again...No call back. I eventually just went and bought a new tv. read more

I just called about damage to my TV and by the description alone, I received an honest assessment and a quote of the options available. The honest answer ended up with me having to buy a new TV and not even try to repair it, so that's pretty impressive to me. read more

Turned to this company after a bad experience with another company. I had a projection tv fail on me. I had figured it was the lamp and had gone through 2 replacements without fixing it. Had a different guy come in and tell me it was still the lamp and that the color wheel was fine. Didn't trust this guy and called this company in. They arrived on time to the appointment. Determined it was the color wheel and were able to repair my tv. They have a service call fee but most of it goes back into cost of repair if there is something wrong. Far better service than the first person I used. read more

US Electronics did not disappoint! They were able to get me in on Monday and I only called them on Friday. We are a family of 5 and our LG Steamwasher stopped spinning. They arrived 15 minutes early and diagnosed, fixed and completed our repair in a half hour. They helped clean behind the unit and moved and balanced everything when complete. I am very pleased and highly recommend their service. read more

I am very happy with the result of the repair of my LCD Samsung TV. They responded right away, knowledgeable & honest technician & friendly customer service. I am definitely recommending this shop to all my family & friends. GOOD JOB! read more

These guys are amazing. Had an issue with my LG fridge that nobody could find out, these guys were on it and didn't give up until the problem was solved. Definitely recommend them read more

They came to look at our LG47 LED TV, charged a $70 fee, told us the TV was not worth fixing, would cost around $600. We had it further looked at, and found if was a $80 part. Not statisfied at ALL. read more

My LG washing machine stopped running with an E6 error code. I called LG. They gave me the number to US Electronics as their local service dealer. I called them and they came out the same day. One of the two guys never said anything. The other guy looked at the washer and said that he did not know what the error codes mean. I told him I had looked up the code on-line. The code meant there was something wrong with the clutch assembly. He said he would need to call his engineer. After a five minute conversation, he wrote on his work order. He then said the problem was probably the clutch assembly but he could not be sure. He would have to get me a price on that. If I agreed to have the clutch assembly replaced, it may fix the problem. If not, they would try something else, at my expense. I then had to pay him $75 for the service call. After he left, I called his shop to complain that these guys knew nothing about washing machines. All they did was write down what I said. The shop guy apologised and said he would get back to me that day. I have yet to hear from him. read more

wow!!! got my tv fixed so quickly. experienced technician and great service!!! highly, highly recommended... read more