Our treadmill stopped working a month or so ago, I contacted Novo and they set up an appointment to…read morehave it looked. The technicians diagnosed that the motor was burned out and I would need a new one, within hours, Monica sent me a link to purchase a new one from the manufacturer. I had trouble with the website initially so Monica immediately sent me another link as well as some phone numbers to call just in case. I finally got a motor ordered and sent. Today Anthony came out to install the motor. Anthony was an ansolute pleasure to work with, he did his job quickly, efficiently and explained everything that he was doing. He even explained the issues that he typically sees and some of the potential causes for motors burning out, like not lubing the belt. He got me a bottle of Novo's treadmill lubricant and showed me how to lune the belt. When he turned on the treadmill to spread out the lubricant, my immediate reaction was, "damn, it isnt working !!!!" The reality is that it was so quiet that I couldn't hear it! Kudos and thanks to Novo Gym Repair, I will not go anywhere else, top notch company, excellent customer service. If I could give them 10 stars I would.

Anthony repaired SOLE F85 treadmill with safety key issue and completed a maintenance check. He…read moreresponded to my initial inquiry in a timely manner, informed me of his labor cost upfront, scheduled a next-day appt, arrived and started work earlier than expected, finished within an hour, and left us wiser than when he came. Professional customer service. Now my go-to.

Braden is an outstanding worker! I opened up a gym in OC and Braden helped me plan it all. If they…read moredidnt have what I wanted they were still able to find the items I wanted and provided for a great price! Will be working with them again and totally recommend.

This place is amazing!!! Even though I didn't find…read moresomething that suite my needs, this placed definirlo has a lot of things. Different prices and working conditions. The staff is very friendly and always asking if we're need of any Assitance

Mike was really helpful and knowledgeable in helping me find a good treadmill for my parents. He…read moregave me a few options and ended up purchasing the Horizon 7.0. He helped me load it into the car, mind you the treadmill is 250+ lbs! Set up was easy and my parents love it so much. I'm sure this treadmill will last years to come. Thanks Mike!

Bought elliptical from Johnson Fitness and Wellness on 18503 Hawthorne Blvd, Torrance, CA 90501…read more 310-953-3776. Mike, the Senior Manager, gave me all the information of the machines and allowed me to try them all out. I decided on the machine. I paid for the machine and deliver and full installation. Service and selection was excellent and no pressure. Delivery was well worth it as the machine has many parts and is heavy. Delivery service was worth the extra cost. They called a day before the delivery date and gave me a time window. They said they would call 30 minutes before arrival and the did just what they said every step of the way. I feel I got personal service as opposed to what you get in a big box store and the price was better too. I highly recommend this store.

My Cybex ArcTrainer 630a got locked in its most elevated position. I reached out to National Gym…read moreSupply and they were immediately knowledgeable about the situation and the likely remedy. The rep on the phone knew they had the part in stock. They promptly sent me a new "lower board" for a reasonable price, with a prepaid UPS label to return my dead board (which I presume they will refurbish and resell). As soon as everything was hooked up, by ArcTrainer came back to life. If it did not work, they were willing to accept a return of their lower board for a full refund (minus shipping). The board is warranted for a year, which is longer than any other vendor I found.

Great service. Unfortunately we were unable to repair our 15 yr old elliptical but they tried very…read morehard to replace all the broken parts. Good news is we were able to purchase a slightly used commercial Eliptical from them at a great price with a great warranty

Large selection of equipment, went in to see if they would buy some of my extra gear but they only…read moredo consignment. Wanted to just sell some unused gear not deal with waiting for consignment items to sell. Will have try some other businesses.

Need a set of used ice skates for my son. They had a lot to choose from. Luckily we found a pair…read morethat looked almost brand new $40 for a good pair of beginning ice hockey skates staff was really nice. Great price for this pair of skates can't beat it.

I've worked with the Dumbell Man team a few times now, and I have found every experience to be…read moreexcellent. In steps as varied as helping us select equipment, designing our workout space, and figuring out how to maximize our budget dollars, the Dumbell Man team was outstanding. After the job was completed and we began to utilize our finished space, we came to realize that some of our assumptions were incorrect and some of our gear was unneeded (and the lack of other equipment that we'd neglected to order was sorely felt!) Though the oversights were our own, the Dumbell Man team consistently made themselves available again for after-work and helped us create the best workout space we could. The finished project is functional AND it looks great, exceeding all of my expectations. I would recommend the Dumbell Man to anyone looking to create a great workout space. Thank you!

We couldn't find decent weights anywhere during the coronavirus pandemic we but Ray helped us get…read morethe dumbbells we wanted. We bought 8s 10s 12s 15s 30s & 50s. Happy customers

When I picked up the phone to inquire about purchasing a commercial-grade spinning bike, I wasn't…read moreexpecting to have one of the most insightful and enjoyable conversations I've had in a long time. Steve at Studio-Cycles is the real deal. From the outset, Steve never once tried to upsell me. Instead, he walked me through the various models in the same class I was already interested in--breaking down the construction, design philosophy, long-term durability, and performance in a way that only someone who actually uses these bikes could do. This wasn't information from a script or catalog--this was lived-in knowledge from someone who clearly trains, rides, and believes in the product. We didn't just talk about bikes--we ended up in a deep conversation about fitness, AI's growing impact on the industry, and the evolution of training technology. Coming from a background in law enforcement, now a full-time Realtor and AI systems integrator, I wear a few hats--and I've had countless "sales" calls. This wasn't one. Steve was informative, passionate, and authentic. That went a long way. In a world full of pushy sales tactics and shallow product knowledge, Steve was a breath of fresh air. It's rare to find someone who can blend technical expertise, real-world experience, and great conversation all in one call. I ended up buying the bike--but even if I hadn't, it still would've been time well spent. Highly recommended. If you're even thinking about a serious spin bike, call Studio-Cycles--and hope Steve answers.

Great experience so far. When I purchased my stair master Wes was quick to update me on my order…read more The day before Thanksgiving, I received a call from Wes and Christmas came early! They upgraded my stair master to the one with an LCD screen!

My family member walks at least 12,000 steps or more daily. He bagan using his regular New Balance…read moreshoes until he can find a perfect pair of work boots. So therefore after my chiropractor appointment I decided to Yelp the closet big 5 near me. Low and behold it was 6 minutes away arrived 6 minutes after 10. Plenty parking as big size lot. I walked in carrying my family members pair of shoes. I asked who do I speak with and can you please call him I'd like 2 pairs of shoes like these. Lol me waving the shoes in the air. Gebi was called and what a great fella he went to the back brought me the shoes and also showed me a hiking pair of shoes picked those up as well. One of the reason I prefer to walk in once a business is open some of us just may get that assistance and quick service on top of that buy a little extra just as I did. I highly appreciate Gebi's for taking the time to answer all my questions and his awesomeness

I went in on last Minute before 9 o'clock. Arrived. There at 8:55. Just to make a purchase of a…read moreboxing bag.The employee's were very professional and cool. Give me a discount on the punching bag. Overall it's worth going to Big 5.