Made an appointment for a consult and got an email asking me to confirm by emailing back with YES,…read morewhich I did. No one showed up. I called and I was very upbeat at first. I had used Dom's once before and had a positive experience with Phil so I assumed the crew was just running late. But when I asked if they were on their way, a woman scoldingly told me I did not confirm so no one was coming. I told her I absolutely did confirm, and I had been waiting for hours, after changing my schedule. She said "no you did not confirm." I said I'm looking right at my email where I replied yes. She said in a nasty tone, "Well I'm looking at my system and it does not have a confirmation from you." I said "I don't care what your system says. I did confirm. I'm looking right at it." She repeated, very argumentative and condescending when she should've been apologizing: "I'm looking at my system and everyone else is confirmed but you're not." I said "Then your system is broken because I confirmed! Check your email. I confirmed." Now she yelled at me "Don't speak to me like I'm a child." Excuse me? SHE was the one scolding ME like a child, when she should've been APOLOGIZING for standing me up when I had a confirmed appointment! IN ADDITION: This whole business of "confirming" is ridiculous. I made the appointment, and I didn't cancel it. Even if their system somehow missed my confirmation (which is inexcusable) you don't CANCEL an appointment without contacting the customer. They have my cell number. They should've notified me that they were cancelling. Then I could've directed them to my confirmation email which they somehow missed. Also: Their email made it sound like confirmation was optional. It said: "Hello. This is a reminder that Phil will be with you on (date) between 2:30 & 3:30pm. Thanks, Dom's Landscaping. Reply yes to confirm or visit (website). Thank you." That email says Phil is coming! It does NOT say (but it SHOULD say): "If you don't confirm, we won't show up, and we won't even contact you to let you know we're standing you up." Since that is apparently their policy, they need to make that clear. But again, I CONFIRMED! I have proof. And I waited! And no one came. And when I called, I got scolded, even though it was THEIR FAULT. This is a terrible business.

I hired this company for multiple projects, all of which were improperly installed, broken, and…read moredamaged my house. Due to the damage, I withheld the final payment, and they subsequently sued me. I strongly advise against recommending or doing business with this company. It is essential to find a reliable professional who possesses a strong work ethic, excellent communication skills, and a proven track record of quality work.

I have been a customer of Country Green for 17 years and it hurts to see negative reviews. I think…read morethese folks make a habit of going through landscaping companies bad-mouthing them and not paying them and never giving anyone a chance to prove how good they are. In 17 years the only issue I have ever had was that the workers would not close the gate. I called and that has not ever been the case again. John is welcoming and pleasant and has always been helpful to me. I asked them to not leave cuttings or branches and such from cleanups near my trash can because I am not able to carry them to the street and ever since they take all debris to the street for me. I recommend anyone who needs a good reliable landscaping company to call Country Green.

The most professional, affordable, and efficient landscaper my family has hired in years. The…read moreowners and their son were so sweet and informative when we spoke initially, there's never any surprises on the bill like there have been with previous landscapers, and they're incredibly friendly. My old landscaper completely butchered my boxwoods and azaleas on the side of the house repeatedly and since we switched landscapers, they look so much healthier. They also replaced some bushes that were due to be removed in my backyard and i'm in LOVE!! Definitely recommend

On time, reasonably priced. Friendly crew. Would recommend to others. Used them multiple times.read more

Reached out for a quote got a call back within a matter of a couple of hours on a Saturday. Day of…read moreappointment 2 man team showed up on time. Evaluated the terrain and seemed to be knowledgeable of the city's requirements for installation. Walked me through options and details of how things will be implemented and promised to have a quote ready within the next 2 days. Can't speak on the value aspect yet as have not received the quote (just had visit today). Overall first experience was very positive looking forward to seeing what they come back with. Very professional and on time so major kudos on those 2 aspects

I've used them for two years in a row -very satisfied with their job…read more They listened to all my requests and cleaned up afterwards. I will use them again. Merrick NY

DO NOT USE!!! They hit my car with their mower sprayed grass and rocks all along side of it and…read moreleft didn't say anything and won't take responsibility. They don't care about there customers property and they do a shitty job

I have been using Pacific Lawn Sprinklers for a few years now. They have been very reliable each…read moreyear with sprinkler turn on service in the Spring and winterization in the Fall. I had a sprinkler leak and reached out to them for repair. They showed up promptly the next day, identified the problem, dug up the section of piping and repaired in an hour. I would not hesitate to recommend them.

Be aware they have a $110 trip fee that they charge no matter what. Every other home services…read moreprovider that I have dealt with in 30 years of owning a home will waive or put the fee towards whatever work needs to be done. If you decide to go with someone else or not do the work then you get hit with the fee. I'm OK with that. But that's not how this company operates. I had a leak. Adam showed up. I showed him the leak. He dug it up and fixed it and charged me. Perfectly fine. And then they charged the $110 on top of that. They refuse to waive it. IF you're OK with this policy, then you will probably like them. IF like me, you think this is not customer friendly, then be aware and you may want to consider one of the many alternatives. I was a repeat customer for them with winterizations, spring start up, etc. Because of their policy, they lost my business. Edited in response to owner's comments as she is leaving out critical information. Donna R says she listened to the call but she is leaving out that she also heard me comment about the fee and express dissatisfaction with it. She also heard me say that the leak was in the same place where last year they replaced a valve component. I expressed on the call that I thought it would be a warranty repair. THAT is the only reason I agreed to have them come out. As it turns out it was not related to the valve and thus I was responsible for the repair. Which was fair and have no problem paying. And regardless of whether or not I was told up front, it is not a customer friendly policy. One that I would not have accepted if not for the possibility of warranty coverage. And one that i will not accept moving forward. And no, Donna R., I'm not calling the office to discuss. I don't need to hear you explain the policy again. It is what it is. Charge your customers all you want. If they don't care, good for you. I care.

We had Francisco come out for an estimate to trim a large tree overhanging most of our back yard…read more After a very fair price, the crew came and were very professional. They did a great job with the trimming and clean up as well. I would use them again and would definitely recommend.

Never got back to me with quote as promised. I called him to remind me and he said he'd get back…read morebut never did. If this is only the beginning , best I didn't use his services.

They did a pathway for me and did a great job. Would 100% recommend. As most homeowner may know,…read moremany of these contractors will give you a good price, provide low quality work and then disappear. Not Ace, been in business for a long time, and I trust them. When it comes to home improvement, trust is so important. I trust ACE

Cannot say enough great things about J.R. And Ace Landscaping!!! Their work is always top notch and…read moreyou can tell they take great pride in everything that they do. Highly recommend Thanks again guys!!

Extremely professional and very knowledgeable about sprinkler systems. Foud problem in less then 5…read moreminutes. Price was very reasonable. I will definitely call them if I need sprinkler repair again.

Fantastic customer service! John recently completed two major jobs for me. First, he repaired a…read morecurb-side valve after the town notified us of a continuous leak. Other companies quoted unreasonable prices with long wait times, but John responded immediately and provided a very fair estimate. He even took the time to ensure the lawn was perfectly restored afterward. I was so impressed that I hired him again to install a new sprinkler zone. Both times, he was incredibly patient, clearly explaining the issues and the solutions. His work was fast, amazing, and he was an absolute pleasure to deal with.