As great as the customer service is here they really need more employees. It's gotta be frustrating…read morebecause the lines are so long and sometimes there is only one person working. It's frustrating on both ends. Good part is the employees are very polite and efficient.

Five cheers for the Westside Post Office. I lost my phone (which also happened to be my wallet,…read moreouch!) last week. I was looking forward to getting out of obscurity and this digital-less world with a shipment of a phone, but when I got home at literally 4:55pm there was a slip for a signature needed. I called the West Side post office and while it was busy until 4:57pm, I finally reached someone at 4:58pm. I told them I'm a few minutes away and they said they would hold the door for me. I sped over there and there was quite literally someone at the door with my package. Customer service doesn't get any better than that. To my credit, I did get there around 5:05 or 5:07pm so it was only a few minutes after closing time, but man -- I'm glad I don't have to go phone-less for another day. Thank you to the Westside Post Office for the excellent customer service. I definitely love you!

Ahhh. Another Post Office. I've been here a bunch of times over the past year. It's not my…read moreprimary PO, not close to my usual travel routes, however they often seem to have what I'm looking for. My first time here was as a "referral" from another locations employee when I was looking for a recently released stamp. Same with every visit since. And with one exception they had what I was looking for. They are not the Buffalo philatelic PO or the main PO in town but they do seem to have the recent releases. This location has good and easy parking, however the entrance is one side and exit the other, just like the one on Hertel. Easy if you know it, but not as easy of you don't know. So be aware if it's your first visit.

A larger post office with a parking lot -- open through the lunch break. It gets a shout out for a…read moresuper friendly employee yesterday who saved me over $10 when I was scrambling to mail some documents out overnight express. He remarked that the envelope I chose was $10 more than if I chose another Express envelope, which was even more sturdy than the one I have. He let me discard the envelope I chose (which I already sealed) and replace everything in a new envelope, thereby saving me over $10. This is the kind of service that shows the person behind the counter actually cares and got me to tell my friends 'bout it. Bravo USPS guy!

There's the US Post Office, the THEM Post Office, and hopefully someday the EVERYONE Post Office…read morewhich will be my favourite. Until that day, I'll have to use the US one. This is one of the quieter post offices I've been to. I've never waited as long to mail out stuff here, as I have to wait at Clarence and even sometimes Akron. And don't get me started on some of the West Amherst, Cheektowaga, and city locations. I'd say it was my fave location in WNY, but one of the employees in particular (no names mentioned) occasionally has an attitude problem, so we'll stick with a 4. Not to mention, the products sold inside are infinitely more expensive than the same products at any one of many nearby stores. But I do find this location US-ful.

A lot of my friends complain about the post office, but I can't identify. My post office is…read morefantastic with a great, friendly staff that is always helpful and really makes you feel like your business matters. Most of the time I use the self-serve kiosk. It's really convenient and there's rarely a line. If you feel like it's a whoopin' when you have to go to the post office, try this branch.

I needed an FBI security clearance for a research project and this place provided quick,…read moreprofessional service for a reasonable cost. Highly recommend if you need this type of service for your work or any other reason

I had to get my life in order before my honeymoon. I unfortunately let my global entry expire and…read morewhile I was waiting to get approval I opted to apply for TSA recheck so at a minimum my husband and I didn't have to wait in the routine security line. I did my application online and had to come her to finalize the process and have my picture taken. It was fairly easy to find. It's a little rough when you do find it it but it's not terrible. Once I was inside, I had to sign and provide my identification. I was guided to a waiting area that is comprised of folding banquet chairs. Not the most comfy setup, but I wasn't there long when I was called. The whole process was less than 10 minutes from beginning to end, and I was out of there. I definitely recommend this location. They thankfully processed everything within days of my trip.

Great service.. staff really friendly and super efficient.. this is my go to amazon locker locationread more

I came here to return something for Amazon. It's in a whole office park area and I was not aware of…read moreprior to this. You have to drive all the way to the end of the road, and the signs to find out where to drop your Amazon thing are super clear, but once you find the area, the entire process is very clear and easy. Usually I return my things at UPS, but this particular one didn't offer that as a choice. I don't know that I choose to come here, unless it was the only option, because it's pretty out-of-the-way for me.

Terrible service post office lost my disability check and they can't be bothered to contact me or…read moreinvestigate the situation. They took a picture of the mail that never got delivered. My only source of income and it not the first time they did this. They need to be held accountable for their actions. When I contacted customer service they told me to wait a week, thanks I will go without food and medication because the post office can't there job. Still waiting for someone to contact me

My father has been going to this post office for many years to pick up his check. He is a quiet man…read morewho is often overlooked. I called the branch today asking for some help and info to have his mail forwarded. The Branch Manager Kevin was incredibly kind and helpful. It felt like we had known each other for a long time. An honorable mention for Mr. Josh that works the front desk. My father told me specifically that Josh has been friendly and helpful to him for years. His words "Call my buddy up there, he'll help me". And they certainly did. I didn't know that a phone call to the Angola Post Office would be so fulfilling today. Thank you to this team for choosing kindness and humanity first.

This location is hidden inside the Brighton-Eggert Pharmacy and for a long time I didn't even know…read moreit was there. Shows how observant I am driving by.... That said, since I have discovered it, I don't go to any other post office location (at least not if I'm leaving from home) because this one is so convenient. Plus, it has better weekend hours than the Post Office on Bailey. You can get stamps, mail packages, and do all the things you normally would at the Post Office but without the lines that I've encountered at pretty much every other Post Office. I don't think I've ever had more than one person in front of me. The staff is very friendly and helpful. And if you need to get something from the Pharmacy while you're there, it's super convenient. Parking is easy, as is getting in and out of the lot. Yay for convenience and easy.

Yes, another post office review here. I know, you see many of those from me. I'm an active stamp…read morecollector, always looking for the newest stamps released by the USPS. (Also, I still use the old fashioned "snail mail" more than most.) So today I went to this office, its listed on the usps.com website as having Buffalo's philatelic window. Usually that means they have stamps some of the others wont have. Especially "non forever" stamps, so those with postage that's not 46 cents. This one is next to the Broadway Market, so made for another easy errand run there too. It has a HUGE parking lot, which was almost empty. Got to love that. Although I'm sure on Sat its full with Broadway Market visitors. This looks like a smaller office from the outside, and it is. Two windows. It does not have full day hours, only 9-1:30 M-F and 8:30-12 Sat. The counter person who helped me was great. She was not aware her site was listed as the Philatelic one, but she did have some stamps other locations have not had. She did say she was new to that location. So this is not a PO that's super close to me, but if you are looking for someplace without long lines, easy parking, polite help, and you have a reason to be in that area, I would go here without hesitation.

Closed today without any explanation. About a dozen other customers were also confused and…read moredisappointed.