The postmaster is always friendly, polite, efficient, helpful and knowledgeable. Less expensive for…read moremailing packages than other outlets.

Friendly service and much quicker lines than the other post offices in the area. Services a small…read moretown with usually only one employee at the counter but always great service.

this Post Office is the closest and only Post Office for the area of Carmel Valley. It would be a…read moredistance for anyone not living in the Carmel Valley to drive to. It is closest to the Carmel Valley Village and as I said, it is the closest one and only one that close and available for Carmel Valley. It is small and the employees there are mostly courteous and helpful.

We love and are grateful for our local post office. Chris and all the staff are always pleasant…read more Thank you!

I just wanted to say this is the nicest usps I ever went to. They always have a postive attitude…read moreand treat everyone with such patience they are truly amazing I appreciate them all.

Wonderful long term knowledgeable staff. Very glad this business is part of our community. Thank…read moreyou

This post office continues to give my packages to the wrong address then has a hard time locating…read morewhere they left it. At times, I have had to go door to door asking people in my neighborhood. Get your crap together. Read the address on the box AND house, then deliver it!!!

They threw away my package because some issue with the delivery address? The correct address…read moreshould've been on the label. It was correct when I was filling out shipping info. These people are lazy and instead of searching for the correct address they will throw your items away. I was supposed to get my items first week of November. I'd give zero stars if I could.

Dear [USPS Manager/Customer Service],…read more I am writing to bring to your attention an issue I recently experienced when calling USPS. I contacted your office for assistance in tracking down my mailbox number. During the call, the representative I spoke with was dismissive and unprofessional. He stated that helping me was "a service" and that he "didn't have to help me at all." Shortly after, he hung up on me. I understand USPS staff are often busy, but I reached out because I genuinely needed assistance. Instead of being treated respectfully, I felt belittled and disregarded. This experience left me disappointed and concerned about the level of customer service being provided. I would appreciate it if this matter could be looked into and if you could advise me on the appropriate next steps to both resolve my mailbox inquiry and ensure future interactions are more professional. Thank you for your time and understanding. Sincerely, Rebekah Muñoz

Why would you put a mailbox in the drive through that has a narrow slot that makes it necessary to…read morecome to a full stop and put your car in park, get out and slide in letters 1 by 1? What happened to the larger box that had the hinged door opening?

Fast, convenient great location go visit before these locations become extinct. A lot of local…read morefoot traffic there

Answer the phone I called several times in a row and all hang ups bad for customer serviceread more

The letter carriers here do a great job getting the mail out. No one really knows what a hard job…read moreit can be. They must first sort out a huge box of mail into numerous tiny slots . How they can do it so quickly amazes me. Then once they hit the streets they are pressured to deliver each piece of mail at a very fast pace. There are other staff who hide out watching how quickly the mail is delivered. If you are a new employee and not fast enough in delivering the mail, you will be fired. Not to mention the stress of walking the many miles to deliver mail. And the stress on the body carrying the mail on your shoulders.it is not an easy job at all.

This is a great old post office in Salinas. I love coming by here because it reminds me of growing…read moreup and the way post offices used to look! Fantastic service, always in and out pretty quickly!

Update: I went into the post office as I am a regular and an Ebay Powerseller.I was served by the…read moresame person and she had remembered me.Not only did she refund me the difference from the prior visit but she also asked me if my daughter was doing well and I was polite to answer.As she handled my order this time correctly with a smile.Thank you for proving me wrong USPS.This means alot to me and plenty of other people.. :) I came in with my baby daughter and there was this older Hispanic lady wearing glasses.Of all the times I've gone there with everyone being courteous and helpful.This person kept making remarks about my baby making noises all day and charged me extra for tracking when I said "lets leave it first class".This was the worst service I've had.be weary of the short hispanic lady with glasses, disrespectful, hostile, and makes uncalled for remarks. USPS may be the most affordable but this lady's attitude is the worst. She's got issues and USPS should tell her to keep it at home.terrible service and downright rude.

Horrible experience every time I go into this location. Staff are always rude except for the older…read moregentleman who I always see doing passport appointments. Long lines and short staffed. I had a passport appointment at a scheduled time 2:15. I walk in 15 min earlier. I check in and start filling everything out. I was missing the ss#, I ask my husband to go home and get it. Mind you we live 5 min away. We get called to the front at 2:20 and I let them know my situation. The Asian lady who helped us and is always rude with customers immediately said, "no we cannot help you" I let her know my husband is on his way back and right away she said, "no we cannot help you reschedule." Ok yes I know forgetting my son's social is my fault. I get there 15 min earlier, you don't help me, call me 5 min after my scheduled appt and then say you can't help me because according to your supervisor 'you should've been halfway done with the application already.' How is that my fault?! Awful customer service.