Their notary service was quick and efficient :) . Jason was helpful and friendly. Definitely would…read morecome back if I need something else notarized.

Quick and easy notary service for 1 document. I was in and out in 10 minutes. Jason is so fast and…read moreefficient. $15 per signature, $10 minimum for no cc fee. There is a small parking lot with 30 min time limit which is super convenient. Woild definitely recommend this place to anyone needing Jason's notary services!

Noreen was incredible, with customer service skills worthy of 10 stars!…read more When I got to her counter, she explained she couldn't use the color photo I'd spent over an hour and a half getting from across the parking lot at Office Depot Office Depot because the prints weren't cut evenly or even the same size. I couldn't believe I'd spent all that time there, and the young lady who helped me had set everything up on my phone, only for me to discover they didn't even have a printer app for what I needed. Upon approaching the FedEx Office printing section, I immediately realized I had chosen the wrong business compared to OfficeMax or Office Depot, as FedEx Office was arranged like a professional mini printing warehouse. I was feeling a bit overwhelmed, trying to get it all done just one day before my son's big day, Class of 2026 graduation. Noreen was kind, helpful, and patient. She guided me through the process, and I was so relieved by her professionalism and the fact that she noticed I was exhausted. She was an absolute sweetheart, helping me figure out how to send the photos through the FedEx office photo app, and once I explained what I needed, she assured me she'd take care of everything from there. She gave me a price, and I said, "Okay, let me head back to Office Depot OfficeMax to get my refund so I can put it toward their fees." After returning with my refund from Office Depot OfficeMax, Noreen asked me to have a seat in their customer area while she worked on my photos--laminated, double-sided graduation keepsakes to wear around our necks for my son's graduation day. Noreen, thank you, my dear. You were a breath of fresh air during my time of frustration and exhaustion. By the time you finished, I was a truly happy customer, and the whole store knew it! FedEx Office in Colma, CA, is absolutely awesome, and I'm grateful to you for making my son's graduation extra special. I asked her to jot down her name, then told her manager and everyone else that I'd be writing a review guaranteed to get them all a raise, lol! When I grabbed my receipt this morning to write this review, I noticed Noreen had gone above and beyond for customer satisfaction by writing "Congrats!" with a heart replacing the dot on the exclamation point. Awwhhh, that's such a sweet and thoughtful gesture. #NOREENEMPLOYEEOFRHEYEAR2026;-))))))))

Not a fan of their new (well, not really new) shipping practices where they try and get you to use…read moretheir automated shipping system. The problem is that there isn't very much information provided when using that process. An example from today comes to mind. I'm shipping something that has an internal battery back to the manufacturer for repair. It doesn't seem to want to charge. When I went to use the automated check-in system, I was prompted to certify that my package didn't include hazardous materials. But, there isn't any information as to WHAT they consider hazardous. Because I wasn't sure if the battery in the package was considered hazardous, I decided to use the human based check in. The first words out of the person (who was female) who helped me's mouth was, "You know you could have used the automated check-in in." Not hi, not hello...but trying to drive me to that system. When I explained why I was going with human check in, her tone and body language were incredibly condescending. I felt like she was trying to chide me for wanting to ensure I followed their practices. I highlight this interaction because Neal and the team here have been my go to for some time both personally and professionally when I need something printed or shipped. I'm not going to change that, but I really wish they wouldn't treat people who want to be sure they are doing it right so poorly. It's not the first time I've had this challenge. This is why I decided to Yelp it. Customers should know what the experience will be like if you choose not to use their automated process.

R E N Z and Carlos didn't entertain me and gave me time and space to explain my expectations of…read moreUPS. It's a busy location and we all want our packages to be prioritized, this team is doing the best with what they have to provide 100% satisfaction. Thank you again.

Terrible experience , the staff not helpful especially your package its says arrived and they…read morecouldn't find package.

Ideal location with parking in the back! Went for a notary. Staff banged it out efficiently. Will…read moreuse again with such a knowledgeable and helpful staff

Excellent service, took care of my needs, at competitive pricing!…read moreRecommend this Company!

Came across Ship Daly City when I needed to send out a few packages, and I've been coming back ever…read moresince. I've used them for UPS, FedEx, USPS, DHL, and even Amazon drop-offs, and everything has always been quick, smooth, and stress-free. What stood out to me is how helpful the staff is. They don't just take your package, they actually help you figure out the best and most affordable shipping option, especially if you're not sure which carrier to use. They also handle packing and international shipping, which makes things a lot easier. If you're in Daly City or the San Francisco area and searching for a reliable shipping place, this is definitely one of the more convenient spots. Parking is easy too, which is a big win. Also love that they offer other services like mailbox rentals, passport photos, Live Scan fingerprinting, and U-Haul rentals. Makes it a solid one-stop shop. Definitely my go-to for shipping.

Easy process for Live Scan! The person who helped me out was really helpful over the phone and…read morein-person. Super clean inside too! 10/10

We went to the postal office at 199, Southgate Ave, Daly City. The service is excellent. We wanted…read morea priority mail, and a prepaid return mail. Bennie told me the different envelopes, different prices, she worked efficiently and helped me save money. Her attitude and distinguished service is greatly appreciated.

This place wasn't too busy when I visited. It's pretty big and clean. The people that worked…read morethere were super nice as well.

I had a fantastic experience several weeks ago with an absolutely delightful woman named Anne…read moreManning. This review is grossly overdue Anne I'm so sorry this took me so long!! Anyway back to my experience lol I needed to ship a gift basket to a friend of mine back home and while Anne and I were talking about what I was shipping she was sooooo thoughtful and helpful! I mentioned that I was shipping some chocolates and things to my friend as a thank you and she made sure to talk about shipping speeds and packaging to ensure that the chocolates didn't melt on the way! She was also just being incredibly sweet and kind about what I was doing and told me what a good friend I must be which I thought was super adorable such a nice lady and I hope that you people are grateful to have her!

To start FedEx in general is difficult to deal with. The…read moretracking system for the packages gives you a vague understanding of where it is and when it will be delivered frequently, the update is "it's in transit" with no other explanation. The details on how it's getting from point A to point B used to be more detailed but now it's not. The customer service line tends to hang up on you rather than transfer you to a live customer service agent. It requires information that puts you into a different answer loop than actually transferring you to an agent when you want to talk to somebody, especially if you have a complaint. I personally had a very difficult time even finding the FedEx customer service number on their website. The delivery center in South San Francisco frequently does not deliver at the same day they get it even if they get it at 2 o'clock in the morning it probably won't go out until the next day and I don't understand why that happens with my packages. USPS is much more efficient delivering my packages in South San Francisco then FedEx. When I look at my USPS tracking and it shows that it had arrived at station early in the morning, like two or 3 o'clock in the morning, I know that I would be receiving it later on that day. My most recent experience with FedEx had them not send a package out to be delivered on a Saturday delivery and it was delayed till Monday. This delay was logged in about 8 o'clock in the morning but post timed till 11:30, almost to show that delivery was attempted, but their reason was the business was closed and they could not make that delivery. This was going to a UPS store that is open seven days a week. When I finally contacted the customer service line, they said that business indicated that the address it was going to belong to a business that was only open Monday through Friday. I have never had this excuse from USPS.

Great Service! The Staff is very Friendly. My packages are safe and I enjoy other services they…read moreoffer.

This place is great! Amazing staff and wide variety of services. I love that I can drop off my…read moreFedEx pkgs here. The box rental rates are very reasonable.

I dropped off a package here exactly a week ago, on 1/31/26 at 10:20am and this is confirmed on the…read moretracking but somehow my package containing $230 shoes disappeared and never made it to their destination. Per the tracking, the shoes never left the store and there was no explanation when I called both the store and UPS corporate to try and figure out what happened. Since UPS was no help despite being the last to be in possession of the package, I ended up having to involve the recipient/retailer I was returning these shoes to for a refund. Such a headache and quite the disheartening ordeal! I will be using a different UPS location from now on...

I can only comment on my experience in doing returns here. The staff are friendly and the return…read moreprocess is very easy. For items that have been purchased from Amazon, you can use their kiosk machine, but other returns you just get in line and an employee will scan the return QR code or barcode. Many of the returns I've done did not require me to repackage the item. UPS did that for me, which is super convenient. What I also like about this location is that there is a parking lot. It's a small parking lot, but this location hasn't ever gotten busy with the handful of times I've been here. I also have been here at different times. My return process literally took less than 5 minutes from start to finish. You also get a receipt to track your return.

I remember growing up and having to drop off mail for my parents…read more I'm happy to see this place is still alive and kicking. It looks like they've cut their hours significantly. Overall, the place is clean and not too busy. When I came to get a receipt for a package, I was dropping off at the window. There was no one there, but as soon as I said, "Hello," someone came running. She was super helpful and nice. Parking is very hard here that's why people always tend to double park ‍

Asthetics is not my priority of this place as long as they function as they should as a post…read moreoffice. With that said, their epic fail is sadly due to the poor customer service & lazy workers. I came here with an eBay package that already had postage. I went in line anyway to make sure I get a receipt to prove they got my package because I doubted their capability to properly store my package; that they won't lose it. I also wanted to make sure that the weight was ok as packing stuff might cause weight to go over the original scaled. Therefore, instead of just dropping the package, I decided to wait in their long hideous line. About a 45 mins later...a woman checks my package and prints me a receipt. She had it on the scale & said "it's ok". I doubled checked and said "everything is ok?" She said "yes you can go."... While she points to the door to exit. Days later package is delivered, I get an EXTRA CHARGE during Xmas for an additional $4-5 bucks saying that my package was overweight. What the F***? Is she highly challenged, incompetent or what??!! What's the point of her being there when she can't even do a simple task. Did she just stand there & daze...blatantly starring at the scale while in front of her my stamp says one weight, & the scale says another?? Why didn't she tell me then?? What the....F. What's the point of her putting my package on the scale??? What's the point of me wasting 45 mins in line paying for the parking meter for this?? How pathetic. The only reason I gave 2 stars is one good experience ...long time ago...with another worker that helped me double check my passport documentation for mailing before I sealed the envelope. Very nice fellow. I remember forever. Maybe that person already retired tho.