Amid stories of old ghost towns and haunted poker tables, there is still a community of people…read morethat live, work and play in Silver City. Oh, they occasionally mail things and don't rely on the Wells Fargo wagon these days. The Silver City post office is an official location of the United States government and you can perform many services, just like in the big cities. Mail letters, packages and check your PO Box, amongst others. Obviously, it's small but there are no customers. Hours are limited. They are manned from noon-4pm daily (Saturday morning 7:30-9:30; closed on Sunday). The PO Boxes are available 24 hours. It's a clean, suitable facility that can handle simple postal needs. Services like processing passport applications or renewals are not offered here. 03/21

We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

I cannot say enough wonderful things about Mony at The UPS Store 2972 in Reno! As an art dealer…read morewho ships valuable and fragile works, proper packing is absolutely critical. Mony went above and beyond to ensure my Porsche muffler was packaged with exceptional care, using extra padding and taking the time to make sure it would arrive safely. She was professional, knowledgeable, friendly, and genuinely cared about protecting my shipment. It's rare to find someone who treats your belongings as if they were their own. Outstanding customer service like this deserves to be recognized. If you're shipping anything important, fragile, or valuable, I highly recommend asking for Mony. She made the entire experience stress-free, and I will absolutely use this location again whenever I'm in the Reno area. Thank you, Mony, for your kindness, professionalism, and dedication. You are truly an asset to The UPS

The team at this UPS Store is amazing! Very knowledgeable, willing to find solutions to meet your…read moreneeds and the hands-on care you would want in a mailbox solution. I've been working from my home office for years and having their address be my forward facing address brings comfort and convenience. I've never experienced any sales associate being rude like at other UPS locations - quite the opposite... even during rush times like before, during and post holiday szn when the rush of purchases and returns must be insane.. they may look stressed, but they are still highly professional. 10/10 would recommend.

Tigers Eye Insurance Services used a custom crate to ship supplies on a tight deadline, I…read moreappreciate the expertise and accommodation that allowed me to meet my deadline, and all of my supplies arrived safely.

I needed to have two stained glass windows transported from Tennessee to Reno. Family heirlooms,…read morethe windows safe shipment was my biggest concern. The folks at Reno Custom Crating coordinated with the packing company in Tennessee to insure they were protected and made me feel assured that the best crating was being used. Upon arrival, my windows were safely delivered by Reno Custom Crating. Even though they weren't building the crates themselves, their expertise eased my mind. Thank you!

Had to ship a really large item on e-commerce. Got everything packed up in record timing…read more They have a great supply of boxes & the materials all on hand. Reasonable prices & they also have rate options in the store if you want to ship from there. Having all the obscure shipping boxes, plus having the excellent service I've gotta 5 star & recommend.

The owner, Scott, was amazing. He definitely knows what good customer service is! We went in…read moreneeding a box for a very large item. We had been to UPS and they were going to have to build a box for us and then the shipping would be over $250. The young man there recommended The Box Store. From the very beginning Scott was amazing. He got us the perfect box, took about 15 minutes advising us how to pack it to avoid damage (fragile electrical equipment), and then shipped it for over $100 less!! He even marked the box with labels to help encourage UPS from having to flip it so it would stay upright and safe during shipping. He has been there over 20 yrs. I would've never gone there for shipping. It's so hard to find people who go the extra mile and really care about their work. I would encourage you to visit him if you ever need a box or shipping. You won't be disappointed!

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

I called twice today to speak with a postal employee and after several rings each time, I received…read morea response stating that "the answering system is turned off". So much for service. If the post office was in business to provide a service and generate a profit (rather than sucking off the taxpayers), they would be bankrupt and out of business before the end of the day.

Customer friendly, professional, efficient, and parking right outside the door. Great post office…read more The employees go out of their way to provide exceptional service. My compliments.

It's postcard time and this time, I actually bought enough post card stamps so that I don't need to…read morestop in at the next post office for the next tourist attraction I hit. The clerk who rang up my sale was friendly, efficient and prompt. Easy. There is a mailbox on the street, but no drive up drop off that I saw. [Review 17703 overall - 49 in Nevada - 1224 of 2022.]

What if your visiting Virginia City with all the wonderful tourist attractions and you realize you…read moreforgot to mail that all important letter to your Uncle Jasper? Fret not, VC post office is here at your rescue. From 8:00am-4:30pm M-F, the office is open with full service, clerks and everything! Sorry, nobody's here on Saturday or Sunday. The lobby is open for PO Box access 24 hrs. a day (except Sunday). If you want that letter to Uncle Jasper picked up today, the last collection is 4:30pm (Saturday at 9:30am). It's a strange departure from all the buildings in this town. Too modern for my taste. But it is a business facility, not a touristy one. Personnel are great and it's incredibly convenient. Unfortunately, just like Silver City, they do not process US Passport applications or renewals. What I did was walk in and buy a book of stamps. I figure that allows me to walk around and soak up the ambience! 03/21