I really like this post office located in Encinitas. I came to drop off a package and buy some stamps. Overall, the inside of the office was clean. The service machines made buying stamps. Very easy instead of Waiting in the long line. Overall, the line was still moving pretty quick. If you need to make an appointment for passports, there is a phone number at the front door that you can call. -My package ended up shipping and arriving 3 to 5 business days. I do feel that the post Office Workers, Maddie, effort to get my package towards destination in a reasonable time. read more

US Post Office - Post Offices Near Me - Encinitas, California

I came here to send off a package. The greatest thing I've seen was the self service kiosks. Easy to use and you can avoid the long lines. Customer service here is beyond expectations. The clerks are amazing and even received help from a letter carrier to help me with drop offs. I even asked for help on the process of the kiosk to send out my own packages, on my time. The prices are definitely worth it here versus other places like UPS and fedex. When I needed help, it was always there to help guide me through the process. I got what I needed in a short time. read more

They're serviceable and helpful. It's my main post office, and their attentive and efficient.

I rarely write reviews, but after two separate experiences with delayed Priority Mail Express shipments from the Encinitas USPS on Garden View Road, I feel it's important to share honest feedback -- not out of frustration, but out of hope for improvement. I truly value professionalism, integrity, and consistency -- qualities that I believe every organization, especially one as essential as the U.S. Postal Service, should embody. Unfortunately, my recent experiences have not reflected those values. Both times, I paid for overnight express delivery with a guaranteed date and time, and both times, my important documents failed to arrive as promised. All information on the label was correct, verified, and accepted by the counter staff. The front-desk representatives have always been courteous and respectful, and I appreciate their effort. However, the repeated delivery delays suggest a breakdown in reliability further along the process -- perhaps in sorting or transport. When customers choose Express Mail, we're not just paying for speed -- we're placing trust in USPS to deliver on its commitment. Time-sensitive documents can have financial, legal, and personal consequences when delayed. That's why upholding the USPS values of accuracy, accountability, and dependable service matters so deeply. Although I still respect the professionalism of the team members at this branch, I can't risk another failed express delivery. Until I see noticeable improvements in delivery reliability, I'll be using another facility for my urgent mailings. I truly hope management takes this feedback to heart and ensures that future customers can depend on the express services that USPS promises and stands for. read more

This post office is capital t capital h capital e best because I'm the lobby is open 24/7. It's so nice to be able to just drop off a package whenever you want! Lots of parking and not too much traffic to get to either. This location is my go-to! read more

It's a post office. Has everything you need: supplies, P.O. Boxes, passport services. Often times there are lines. Deal. read more

This place is conveniently located but it's way, way too busy. I've been here three times so far, trying different times of day to see if I could find a time it wasn't so slammed, but it always has been. They need to redo the building so they can fit more workers. read more

Although this isn't the post office I get my mail from, this is the one I like coming to. There's always plenty of parking and if there are any lines inside, they do move very quickly. Outside of all the typical sending and receiving services, they have a passport section and a large P.O. Box area. The employees are always very welcoming, professional and helpful. I came in few days ago to ship a package. But as the geek in me noticed new stamps, I had to get some. The sweet lady who was helping me was very patient as she got me the stamps I wanted. I've only had good experiences at this location and will continue to come here to ship my art to my clients/art galleries. read more

US Post Office - Post Offices Near Me - Encinitas, California

Do not come here for a passport. 3rd attempt here in a week. They only have one person working, they show up late on top of that & to finish it off the one worker was directed by who I assume the manager to attend to something else 20 minutes after working the line. There's a lady in front of me that got here at 8:30, still doesn't look hopeful for her to tended to today. This is a nightmare operation ! FYI they are only open for passport services from 9-10 am ... read more

I've used this Post Office for basic mail needs. Lots of drive thru drop offs. Really convenient for this. When I've needed to go inside, the team at the counter is fairly efficient and helpful. When the lines get long to drop off packages, the managers in the back also help out by assisting with mail/ package pickups. Keep on Yelp'n! read more

Best place ever worked there for 30 years. I do miss all of them They know what they're doing and fast as possible

They try hard and they go through a long line quickly considering the work they're doing for the public... keep up the hard work!

I think I found another "favorite" post office. My. . experience here today was great. I had a Priority Mail package to send, the Encinitas post office was convenient to my errands. Set back from El Camino Real, access was easy, as was parking. The post office itself was clean and bright. I was in and out in about 5 minutes. read more

Helpful, friendly and very competitive compared to fedex and ups. Ship many packages and never have had any issues.

April 17 2024 Brutal customer service at the passport office. I shared that perspective with the folks who worked upfront and they didn't seem more supportive. She was so rude to my wife Sun and I. Not OK. Terrible representation of ENCINITAS and terrible for the US Postal Service. read more

Do not ever use the post office for shipping. Guaranteed package delivery for Thursday(shipped Tuesday). Currently Saturday at 11:00 and still no delivery. This package requires a signature so one of us has been home waiting. Pay the extra money and use FED EX or UPS. If the shipper wants to use the post office as they did in my case, insist on an alternative. read more

Horrible customer service. I went in there for help with a lost package and the clerk would not help me

Good post office to get your passport without too much hassle. Call ahead and talk to the friendly staff.

Set up my appointment online. Showed up 10 minutes early and they took me right in. I was out in 10 minutes. Very friendly women helped me.. service could not have been handled more professionally nor more friendly. Now I hope I get my new passport quickly. Fingers crossed!! read more

This is not my favorite spot to send and receive snail mail. The staff that I have encountered are the embodiment of stereotypical government employees. They get paid the same no matter how well they do their job, how fast they do it, or whether they perform outstanding customer service. This office is diametrically opposed to the funky cool Leucadia post office that I love. It is a massive, sterile environment devoid of character and fun. I had to send an important document overnight and visited this location recently because it is a main postal artery and I wanted my mail to get into the stream as quickly as possible. I sense that this location is close to the distribution channel, which means my mail has one less stop on it's journey and one less place to get lost in the mail. I guess you could call this the epicenter of snail mail so when I have something urgent I sacrifice the cool factor and patronize the Encinitas office. read more

This is my main post office, and I have NEVER had bad service here. The postal workers are kind, courteous and oh so patient with everyone. I appreciate how hard it is to work at a counter all day. They do a fantastic job. I also want to thank the postal carriers who drop mail and packages at my house. They are part of our neighborhood, and often a bright spot in my day. The postal service is a gem! On February 20, 1792, President George Washington officially created the modern United States Postal Service by signing a sweeping act that promoted a free press and put privacy safeguards in place. Mail delivery and an earlier version of the Service had been in place since 1775 when Benjamin Franklin was named as the first postmaster and the Continental Congress paid him a salary of $1,000 a year. The Articles of Confederation, which preceded the Constitution, also made it clear that the government "shall also have the sole and exclusive right and power of ... establishing or regulating post offices from one State to another, throughout all the United States, and exacting such postage on the papers passing through the same as may be requisite to defray the expenses of the said office." And the Constitution made sure that these crucial services were preserved. In Article I, Section 8, the Constitution gave Congress the ability "To establish Post Offices and post Roads." That means not only does Congress have the power to create a postal system, it had the ability to acquire and control the land for the "post roads" to carry the mail and the buildings needed to maintain the system. In 1789, that meant 75 Post Offices and about 2,400 miles of post roads. But it was the Postal Act of 1792 that established the foundation of a modern Postal Service. Congress granted the Postmaster General broader powers. And the act addressed issues related to commerce and privacy. The act ensured newspapers could be sent at low mail rates, which facilitated a free press across the new states. The law also protected privacy by making it illegal for postal officials to open mail unless it was undeliverable. Offenders faced up to six months in jail and a $300 fine. And to make sure people knew Congress was serious, section 17 of the act included death as one of the possible punishments for robbing a mail delivery person, or for stealing mail from a post office. (In 1872, Congress reduced the penalty to five years in prison.) - History lesson from ConstitionCenter.org read more

If you enjoy waiting in long lines, this is the place for you! Some clerks are friendlier than others, and the crowd is always interesting. One customer told another customer who was coughing away, that she wasn't wearing her mask properly and "Karen" went off on her, saying that she has a medical condition, and told the other person to be quiet. My rating is based on the long lines, and average service. I don't know if clerks get some kind of credit for selling stamps, but when they offer stamps, and I don't buy any, they seem annoyed. read more

I love that this location is easy to get to and has 3 self scan kiosks so I can always get a receipt for dropping off my packages with a prepaid label anytime of the day or night. While the front office might not be open all hours, the USPS works hard all night to get packages out quickly. I've dropped off packages at 10 pm and gotten notifications that they've scanned in and started tracking an hour later. read more

Very helpful and polite staff. No idea why it was rated low, must have been past quality issues.

Great staff, superb service! It's s pleasure to have so the postal needs met! I have frequented then multiple times to only receive excellent service. read more

Taking advantage of old people! My husband went in to mail an envelope with tracking. He was offered 2-day service with $50 insurance, neither of which he needed. It cost him $8.45! Stopping ripping off old people, you criminals!!! read more

In true Yelp Elite fashion I am writing a review on the US Post Office! It seems kinda weird to me but a business is a business so here it goes. The Post Office is easy to find, right near everything in Encinitas. The parking lot is large and the spaces aren't tiny, which I always appreciate. When I first walked in there was quite a bit of a line but if was moving fairly fast. An employee was helping people to use the self service machine. I figured I could have tried it but wasn't sure what it did so I continued to wait in line. This must be the case for everyone and the employees here know it. When the employee came to me to ask if I wanted her to show me how to do self service I said yes. The machines are pretty easy to use, nothing to tricky or confusing. However, if you aren't a fast reader or have any trouble with technology you should probably stick with having the employees at the counter help you. read more

Our oldest daughter filled out a Change of Address almost a year ago. Because the United States Postal Service uses only the first three letters of the first name for a Change of Address (July 2022), and since the first three letters of her name are the same as my husband's and son's, her mail is still coming here (July 2023), and their mail is going to her address. When I recently informed the Garden View post office of the situation, they stopped delivering MY mail completely. My name does not share any letters. Now, my mail is being returned to the post office (?) marked "addressee unknown". When I called the Encinitas Garden View post office to ask the location if two packages that were "out for delivery" on July 14th but returned "addressee unknown", I was told that someone would look into it and call me back (an hour ago). This is after I provided the tracking numbers. Additionally, the same post office accepted a package a couple of weeks ago which was returned for $50 additional postage. I paid shipping through eBay based on its exact weight and dimensions. I called the next day to ask for an update on shipment. The postal worker remembered the package (I brought it to the front desk, and it was marked with arrows and smiley faces). The worker said he saw the package go on a truck the previous day for delivery to its next destination and that tracking would be updated at its next stop. A few hours later, the item arrived in front of my garage with a note requiring $50 additional postage. This post office is not functioning well. read more

Today is February 15, 2019 and it's 4:15 PM and I cannot believe that the older female postal worker employee with the bangs and the blondish brownish hair refused to give me a 4 inch piece of tape so that I could mail my package!!! After buying the postage at the self serve kiosk, I realized my small envelope wasn't taped up and she would not give me a 4 inch piece of tape!!! The younger employee who had the tape gun in her hand went to give me tape and stopped because the older one said no! Power trip much?! It's no wonder the USPS is losing shipping business. Ridiculous!!!! read more

If I could have a favorite post office this would be it! I like that there is a lot of parking and people are pretty polite. There are three self serve stations (2 are toward the back 1 is in front) which is a good amount for the size of the place. I love that they don't only have one or two and a postal worker trying to "help" me use it. It ends up slowing me down and really is annoying. So good for them for putting their staff on the desk! Lines can get long but they move fast and if you can use the self service area. You'll be done so much faster! Pretty much my favorite post office for quick mailings! read more

This office is Following COVID recommendations, and everyone is masked and distanced. I super lucked out with Liza who went above and beyond in helping me with my shipping needs. This is my main us postal office altho I have other options but why go anywhere else? read more

It's the post office. What do you expect. The staff is nice. They do what they're supposed to. They deal with a lot of A holes. Sorry guys! We appreciate you! read more

This post office is a joke. Second time I get a notification that the package couldn't be delivered, but I was sitting in my living room, no one knocked the door, or ring the bell. Came to this place and the post master is the most unhelpful person. She justifies the bad customer service from the carrier. I'm pretty sure that person didn't even brought my package to my door. Worst customer service ever. Now my package is ruined thanks to their bad service. read more

I did enjoy the kiosk assistance when I dropped off my Holiday package two weeks ago 12/12. I was told it would arrive at its destination in 3 days (12-15) - yahoo! But, Covid delays I get, until I checked daily status of the package and see it didn't even leave this Encinitas location until 12/16. I bet the drivers get some feedback when packages were excepted but I know now it can be traced back to the original drop off location. Thanks for giving us the opportunity to follow the packages via tracking. read more

Just like any other government agency, a total disappointment. No customer service skills whatsoever. Totally rude! It might be time for this lady to retire or find another line of work where she doesn't have to talk with people. All I wanted to do was ask a question about renewing my passport and she looked at me and talked to me like I was an idiot. What is wrong with our country? Too many people getting paid for shoddy work. I now understand when people say God bless America. Because this country needs all the prayers we can get. read more

US Post Office - Post Offices Near Me - Encinitas, California

I was asked to step aside so I can fill out a label, which I did. But I didn't stand at the specific counter by the line which was much lower because I had just hurt my back today. (I literally just came from the chiropractors office...which in Encinitas..is pretty understandable.) The postal worker started yelling "we have a rebellious customer" and called the manager over. To which I replied, "she's ridiculous and I'm not moving to the low counter I just injured my back." The manager said "Oh it's ok you can stand there. " And I responded with"thank you..I know I can. I think she should be working somewhere else. " Seriously what sort of nazi Germany post office is this?! A rebellious customer? For standing OUT OF THE WAY at a different spot at the counter. Lady you'd hate to see me really upset I assure you. Standing at a different counter to fill out a form is pretty mellow. You really need to get out more...and while you're out..look for another job where you don't have to interact with other people! read more

Nothing like walking into an empty post office and receiving a warm, personal service with a smile! Thanks Olivier. This has been my go-to post office for 5 years now and always a positive experience. From mailing to passport application advice and handling, the service is prompt and courteous PS I can't believe Yelp "Elite" Brent left such a nasty review! I recognized the employee and she is the nicest lady. Make sure you make an appointment online for your passport matters and don't be a jerk like Brent read more

All the staff is super friendly and have a great attitude. They go above and beyond to explain the different rates and delivery time's . I have frequented this location for over 2 years now and I've always been experienced friendly interaction with all their customers. read more

I've been here quite a few times since COVID and it's been busy but the staff have always been friendly and helpful to me. I don't mind coming to this post office and think it's one of the best ones I've been to. I've had them try to help me reduce the cost of mailing things several times and that's something I really appreciate! read more

Great staff. Went in and sent out a couple of items, Cesar the clerk behind the counter helped me find the best shipping since my package was lightweight ad still get tracking!!! The whole team seems mesh well as they worked together very efficiently read more