They are great. Helpful and friendly. All services. Lots of cute stuff to buy for gifts. They help…read moreyou with heavy packages.

They are more than helpful and very pleasant. I have always had great service and never had to wait…read morelike some other UPS stores. I have always had a successful visit with them. Never had anything break. Two very sweet ladies.

Very helpful staff, made the Amazon return simple! No long…read moreline & great parking right in front.

Chloe took the time to repack a large item in the original box and make sure it could get scanned…read morethe next day for a last minute Amazon return. Great work so close to closing time!

I've stopped in here several times, and I always appreciate the girl who wears glasses and works in…read morethe afternoons. She is consistently friendly, welcoming, and willing to help with whatever I need. She always has a smile, answers questions without making you feel rushed, and makes the experience feel much more personal than just another quick errand. While the prices are definitely higher than I would normally expect, the customer service is honestly one of the reasons I continue coming back. Having someone behind the counter who is kind, helpful, and makes customers feel valued really does make a difference. She is a wonderful asset to this store.

Be very careful sending any returns from here. I used them to return my iPhone to Apple, and the…read morephone was stolen from the box. It arrived empty to Apple and now I am having to deal with the aftermath of the theft.

Location: The UPS store Date: July 29, 2026…read moreService: Pick up Located in the North Fresno area is the UPS store off of Champlain and Perrin. This location is a popular area as it has blue moon yoga there namikaze sushi and other stores in the shopping area. Due to the UPS delivery person not able to deliver my package to my residence and have access I had to get it re delivered to the UPS store at a cost. This way I was able to pick up my package and it was there when I needed it. Once I arrive they checked my ID they got my package and I was out and under 5 minutes due to there was no long line but there's usually a line depending on the time of day.

Toni is a rockstar. If people were kind to each other and treated everyone like Toni treated us, we…read morewould be in a different place as a society. I'm very grateful for her help. I'm not always great with the technology, and she is always been so patient and kind. I always come to this location. So convenient and clean and fast. Thank you.

Always courteous, helpful and efficient. We use this place exclusively !…read moreThey have solved many problems for us!'

I have pre-paid packages a lot more often than I need help with postage. Regardless, I always make…read moresure to drop off any of my packages here. The staff are really friendly and welcoming, even if you're just dropping off. Even if I don't ask, they always let me know when the next pick-up is due to be made. They'll also often check the label and let me know when I can expect my package to arrive at its destination. Their predictions are usually very accurate. I've also used the notary service here, which was easy, efficient, and reasonably priced.

UPDATE YOUR HOURS..if you close at 6 why would you answer the phone and say you close at 6 but…read morewebsite and apple maps say you close at 7. Waste of time

SCAMMERS!!!!! Also, go by stampforcash.com or American Postage Company!…read moreI sent them 20,000 stamps, they confirmed they received them and stated they believed some where fakes. I will not disagree with that because I get from inmates and its almost impossible to tell if real or fake.... They told me I needed to provide shipping and they would mailed them all back. Sent me a Paypal invoice, I paid it immediately.... its not been 4 months later and I have nothing returned, tried contacting again multiple times with NO response.

Where do I start! Shanna was amazing! I was stressing out on printing a birthday newspaper for my…read morebrother's 50th birthday! O went in 45 min before closing, I figured maybe they could help me and I would pick it up the next day hopefully in the morning. This lady.. let me tell you.. she helped me figure it out and said these are the options you have because I had not design it on landscape. We made it work! It became a very nice booklet! She even had enough time since she was helping me to print it with a minute to spare! I thanked her so many times, but again.. THANK YOU SHANNA!! You went above and beyond with your customer service. I'm very grateful.

Came here to print a double sided 8 1/2 x 11 print was in and out in 15 minutes. Make sure your…read moredocument is on the server which they use dropbox or a flash USB drive which sometimes works or you can bring original copy. You can walk up to the kiosk where it says Printing go. Even login and provide a card with a limit but don't worry you're not paying the full amount it's just for a hold sort of speak. I put $10 since I knew my print outs were going to be about that price then you can select your Dropbox account and login. You can select if you want black or white or color size and how many you want. Color copies are $.24 each for an eaten up by 11 or $.76 for color copies prices jump when you size up to 11 x 17. Once printed comes out on the left side facing down then you print the other Side Facing print side down. Then close the drawer and go back to the kiosk and print the amount you want for the other side make sure to toggle it to the black-and-white as the default is color. The prince will come out on the left side. They have paper cutters here, as well as a cutting mat and a laminator. They also have staples and white out and glue sticks.

Total ripoff. I needed DS-11 forms, so the young lady tells me 25 cents a copy. How am I to know it…read morewas 12 copies. I figured .50 and told her that's not bad, but she didn't correct me and tell me there were many forms to be filled out. Turns out it was 3.10 including a .10 charge for using my debit card. Not only that, she gave me an extra instruction form costing me an extra .50. All I needed were two not four. From what I understand, it is illegal to charge a fee for a debit card. It's called the Durbin Law/ Act

Vanessa and her staff are the absolute best there is! Always GREAT service every single time. A…read morecute little shop with lots of cards and items available for purchase without going to CVS. Love this place and you will too!

On Dec. 27, my wife and I walked in to Postal Ink to ship some gifts to my brother in Reno, NV…read more Within 10 mins., the young sales associate (sorry, but I didn't catch a name) found a box large enough for all our presents, packed it with foam peanuts, taped it up, and had it ready to go for us. He reviewed several shipping options in detail and we went with the next day air choice for $23.00. While we waited, we browsed around the store and noticed a variety of cards, trinkets and supplies; enough to satisfy most customers' shipping needs. We left here satisfied with the experience and content with the patience and excellent customer service we received. Therefore, this little (mom/pop?) shop, is deserving of a 5-star rating.

Very efficient, even though there's a line sometimes they move through it real fast when they have…read morethree Customer Service reps manning the counter they're always real friendly and helpful, even if they have to make copies

I learned a lesson today: order through the UPS website instead of going directly to a franchise…read morelocation. I had my design ready online but realized there wasn't a print-to-pickup option, so I figured it would be easier to simply go into the store. I ordered 50 postcard-sized prints and was charged 50 cents per sheet for cardstock, 60 cents per page for printing (total $27) and then was told it would be another $12 to have them cut!!? I ended up buying my own paper cutter for less than the cutting fee. What upsets me is the price to cut each invitation was included in the online price. I assumed the same would be true for an in store experience... I understand that individual locations are independently owned, but UPS should explicitly state on its website that services and pricing vary by location, or make online print-to-pickup available. The lack of transparency is ridiculous and made this much more expensive and frustrating than it needed to be.