This post office has come a long way over the last few years. The staff is pleasant and helpful…read moreand funny when they engage in playful banter with each other while helping customers. The atmosphere is much more relaxed than it has been in the past, not a chore to go to the post office at this location.

Great post office! Randy, Tanya and Karen are always very helpful and friendly! Mail is distributed…read moreto the PO boxes promptly in the morning.

Ok it's the post office! I find the folks here very friendly and maybe too much so in that they…read morechat slot with everyone. But it's small and PV so not busy as the big one in Prescott. They have very few packing and shipping supplies but sufficient and plenty of the priority small mefium large boxes. Which are a great value for three day delivery and up to 70 lbs per box!!

They apparently don't always answer their phones in Prescott to offer customer service to people. I…read morecalled three times in a day, and they never answered the phone.

I dropped it off at another house or lost it somehow. I don't know how this could've happened. This…read moreis the second time my $40 package didn't get delivered. I called them but they didn't solve the issue, claiming i had to have the confirmation number or something which i was confused and did not have. Day 4 still no package. All of my other package have been delivered except this one which is pretty retarded of them. I'm about to open a case. EDIT: my father told me he was doing front yard work and never saw them delivered it

if i could give ZERO I absolutely would. Just had my 3rd bad experience there. They are the…read morerudest & have no customer service skills at all. The lady with the blonde hair is loud, condescending & the other gentleman are no better. Would rather & will drive to another post office then be treated in that manner.

This posting is late, but I was here in February Martin Luther King Day, and a lot of the FedEx…read morewere closed so I went to the post net the door was open and I went in and I met Melissa. She said she just stopped by unfortunately there be no Pickup but she gave me the address of the FedEx about 15 minutes away. Since I was from the valley, I had no idea where to go and she gave me great directions the next day I went in to drop off another package since I was working up there she was very pleasant. This was a nice clean store. It had everything she did not have to help me at all. She could've just shut the door unlock it, but she chose to help me and for that I will take all my business there when I work up there this is a top-notch company.

I spent a small fortune shipping something to my daughter on Wednesday. Paid to have fed ex deliver…read moreon Saturday. Cost $37. The package did not arrive & is in Phoenix (Sat) & to arrive Monday. They are closed Sat & Sunday!!! I will be contacting them Monday for a partial refund. I will never use this business again!!

Thank you to Xena for helping out and making my stop at UPS a lot faster. Great asset to the team…read moreand ownership.

I am extremely concerned and frankly alarmed by UPS's handling of my delivery. This was not a…read moreroutine package--this was MEDICATION that I was depending on today. Instead of delivering it, UPS marked it as undeliverable due to "address uncertainty," despite the fact that they have delivered to my address many times before. Even more concerning, there was absolutely no attempt to contact me--no phone call, no effort to resolve the issue--nothing. When a company is trusted to deliver medication, there is a responsibility to treat that delivery with urgency and care. Failing to deliver without even attempting to reach the recipient is not just poor service--it is potentially dangerous. This situation raises serious concerns about whether UPS should be handling medical deliveries at all. People rely on these shipments for their health and well-being, and delays like this can have real consequences. I do not feel confident trusting UPS with anything time-sensitive or medically necessary after this experience.

Cool! So now the tax funded post office closes even earlier…read moreon the weekends. Do you know because it's such a pleasure for residents to have to drive into uptown Sedona during peak hours? Glad I wasted my time trying to make it before 5. Glad the post office worker ignored me and the other lady who made the same "mistake" I did I know it's expecting a lot but maybe have one of your smartest employees UPDATE THE EFFING HOURS ON YELP?!!!!!

I went to another one closer to where I am staying but was not open even though I was there when it…read morewas open, maybe the snow made them not open? So I came to this one and was able to send what I needed and the customer service was great.

Very friendly staff here. The almost never a line except at Christmas time but even then it's…read moreusually 4-5 people. Our mail carrier in Spring Valley is super.

I'm of mixed feelings on how to rate this but it just goes to show how one bad employee can ruin an…read moreentire operation of otherwise great people. We just moved to the area from out of state into a newly built home (and no mail box since it needs to be placed in a common location down the street). I spoke with my local independently contracted mail delivery person (not a USPS employee) and she told me that until I got a mail box set up at the appropriate spot I would have to go into the post office to pick up my mail. Great! A minor inconvenience, but by no means a problem. I ordered a large mailbox (big enough for packages) and for the last 3 weeks have been going into the Post Office to pick up my mail..... the ladies who work there have been friendly and FANTASTIC. Nobody EVER told me they couldn't hold my mail or they couldn't deliver packages to me UNTIL I had my mail box set up. So I've had no complaints..... until today. I received notification yesterday of the delivery of critical life sustain medications my wife takes for a debilitating disease. These are expensive and hard to come by since they are an "orphan drug" that barely 3000 people in the entire country are prescribed to take. I also was notified from the Amazon shipper that my mail box had arrived. (YEA!) Both are incredibly important so I drove out to the Post Office to pick it all up earlier today. The lady there was helpful but apologetic when she could not find any packages/mail being held for me. She went to ask her co-worker. Now I don't know who this petty fascist was who came out of the back office (I'm assuming he is the postmaster for this office) but the first thing out of his mouth was "We don't hold mail. I returned it all to sender this morning." I was FLOORED! Of course you "hold" mail, you're the post office, for crying out loud! What do you do with the packages too big to fit in someone's mail box? Do you just arbitrarily return them to sender? (After reading other comments here, apparently the answer to that question is a resounding YES) Needless to say, I was incredibly upset. Not only did he return the very item that he said I needed to get, i.e., the mail box, but he also sent life saving medications away without so much as a single thought to the life he was placing in jeopardy. Not even a head's up or warning of any sort... just send it back, no questions asked and zero effs given. FedEx delivers to my house. UPS delivers to my house The effing pizza guy delivers to my house. Why wouldn't the US Post Office deliver to my house? So much for that whole "Neither rain, sleet, nor snow" BS. I ended up spending 5 hours today driving to Phoenix and back to pick up the required medications directly from the warehouse since I could not wait a week for them to re-ship. Now, as I said, I don't know who this rotund despot was, but his level of empathy, compassion, courtesy, service, professionalism, and (worst of all) his ability to think critically and logically, are all but non-existent. The Board of Governors or the Office of the Inspector General needs to be notified of this postmaster's heinous despotism, incompetence, laziness, and failure to serve the community. So much for the myth of small town Americans looking out for each other. HE PUT MY WIFE'S HEALTH IN UNNECESSARY JEOPARDY! As far as I'm concerned, I wouldn't whiz on this tyrant if he was on fire, but I would throw him an anchor if he were drowning. You know, return the favor. I'm sorry you ladies have to share space with this autocratic thorn. BTW: I purchased a standard letter box from the hardware store on the way home and set it up this evening, so there! I now have a mailbox set up and I better start getting my mail AND packages delivered to my address.

I had a box to mail & asked for a piece of tape & was told I had to buy a roll. I've been in here…read morebefore & I've seen them give people tape. Every post office I've ever been in has given free tape. I had to pay $3.99 for a piece of tape. I guess I'm the wrong color ‍. This will be my last time coming in this post off. I don't support places like that. I'm also sending a complaint to the postmaster general.

The plus size woman clerk there first didn't want to sell me some smaller denomination stamps but…read moresoon told me to wait and then got some. On another visit I wanted just 5 of the new Hank Aaron stamps and she told me I have to buy a whole sheet. The same day I went to the Miller Valley branch and the clerk there sold me just 5 stamps with no hassle. Typical government worker !

Lost my package again. Someone there is updating the tracking with the wrong information or closing…read moreout packages before they're delivered or returned to sender. One of their employees called me and started getting aggressive over the phone. They're losing my mail and packages and getting aggressive, that level of customer service is despicable!

Horrible service. I arrived 3 minutes before 5pm, the doors were already locked to the lobby. The…read moreboxes and supplies to ship priority, which are free, are locked up. I asked if I could grab one to package tonight as I live 30 minutes away and they said no!!! Come back tomorrow. It was not 5, my time on my cell phone is accurate. Plus there was no reason to not let me have a FREE box. I am so disappointed in the workers here. We are a small town and it would not have put them out. They were still servicing customers that made it through the doors before they locked them.

I purchased a new mattress for my motorhome and needed my old one discarded. Not an easy task to…read moredo by yourself without a pickup truck and somewhere close to discard it. I found Arizona Trailer Trash with a quick online search and was able to schedule my pickup. Greg was courteous, on time, and priced well. His equipment is clean and well maintained. See picture below. Thanks Greg!

Great service!! fast and friendly. Local owen and awesome prices. I strongly suggest this business…read moreto get all that unwanted junk out of your way. Very satisfied