Thank you to Xena for helping out and making my stop at UPS a lot faster. Great asset to the team…read moreand ownership.

I am extremely concerned and frankly alarmed by UPS's handling of my delivery. This was not a…read moreroutine package--this was MEDICATION that I was depending on today. Instead of delivering it, UPS marked it as undeliverable due to "address uncertainty," despite the fact that they have delivered to my address many times before. Even more concerning, there was absolutely no attempt to contact me--no phone call, no effort to resolve the issue--nothing. When a company is trusted to deliver medication, there is a responsibility to treat that delivery with urgency and care. Failing to deliver without even attempting to reach the recipient is not just poor service--it is potentially dangerous. This situation raises serious concerns about whether UPS should be handling medical deliveries at all. People rely on these shipments for their health and well-being, and delays like this can have real consequences. I do not feel confident trusting UPS with anything time-sensitive or medically necessary after this experience.

I dropped it off at another house or lost it somehow. I don't know how this could've happened. This…read moreis the second time my $40 package didn't get delivered. I called them but they didn't solve the issue, claiming i had to have the confirmation number or something which i was confused and did not have. Day 4 still no package. All of my other package have been delivered except this one which is pretty retarded of them. I'm about to open a case. EDIT: my father told me he was doing front yard work and never saw them delivered it

if i could give ZERO I absolutely would. Just had my 3rd bad experience there. They are the…read morerudest & have no customer service skills at all. The lady with the blonde hair is loud, condescending & the other gentleman are no better. Would rather & will drive to another post office then be treated in that manner.

Well..well..... well things have changed. They must of hired a new lady because I haven't seen the…read moreother grumpy one in the past week or so. This lady is much friendlier and happier. I really hope she is a permanent worker! If not, and the old grumpy one comes back, I'll delete this review and stick with my original review. As for loosing packages, only time will tell, but at least I won't have to deal with grumpy lady for now.

The best post office I been Jim was the best he was grateful he help me with everything god bless u…read morejim

This post office has come a long way over the last few years. The staff is pleasant and helpful…read moreand funny when they engage in playful banter with each other while helping customers. The atmosphere is much more relaxed than it has been in the past, not a chore to go to the post office at this location.

Great post office! Randy, Tanya and Karen are always very helpful and friendly! Mail is distributed…read moreto the PO boxes promptly in the morning.

This is the best place to go if you want to be ignored, insulted, and dissatisfied. DO NOT even…read morewalk in the door. No need to thank me. You're welcome.

The place doesn't open on time. There was people waiting outside for over 30 min. When it finally…read moredid open, the person didn't help us, just yelled at us saying to make an appointment over the phone. Complete asshole. So I called to make an appointment and it just went to voice mail. I rather do business with footworks down the street.

I'm traveling pretty much 100% of the time and the folks at this UPS are great. They're attentive,…read morefast, kind and always greet every customer. I am 110% secure in the outstanding level of customer service that I always receive. Thanks guys!

New owners. Have been going here for years and the change is huge. They won't take any type box…read moreany more, as they seem to want to sell you one of theirs. Prices have gone up and employees are not as happy/friendly. I'll be taking my business elsewhere.

The staff here has been great ...help secure and tape....very fast.... extremely helpful…read more Could not ask for more. Bob Laz Prescott Valley

Signature required package. Delivery window of 12:15 - 14:15 on a Saturday. I made sure I was home…read moreat 11:50am, driver "Neal" tracked never came close to my area and Driver never attempted the package. Horrible service.

I took my Ford Diesel here for problems with oil pressure. They had the truck over a month,…read morediagnosed it wrong, did about $2,000 in repairs that it didn't need, and then told me I needed a new engine. I drove the truck to Galpin Ford in Prescott, where it was diagnosed within 2 hours of getting in the shop, and ready for me to pickup in 2 days. The problem turned out to be a fairly straight forward oil pressure issue that any competent diesel mechanic should have found.

The work that was done, was done ok. However getting it done and receiving proper receipts is…read moreanother thing. Excuse after excuse, what was to be and told a 6-8 week job turned into 6 months plus. Part of that time was do to the fact that I had asked to have all 8 fuel injectors replaced with all the other work, H and H said the old ones checked out fine and put it all back together, two days after I get it back an injector fails and then takes another month to fix that. After all that and all that went into it I get the run around on something as simple as my receipts to show what parts and how much. "Stop in on Friday"..."nope not done,"... "check back on Monday," ....."nope not done,"..... "check back on Friday" "nope not done"......said they would E-mail it, said they would snail mail it, and on and on. Save yourself the TIME and grief and go somewhere else H and H does not know how to follow through with business. Just to show the time line of this, I brought my vehicle to them in early November of 2015, got my vehicle back in the spring of 2016, its now January 2017.......I've been more than patient with H and H.