I came here the other day to ship an item, but their printer was broken, so I couldn't complete the…read moreshipment. I came back two days later and the printer was still broken. It's frustrating to make multiple trips only to find that basic equipment isn't working. If essential services like printing and shipping can't be provided for days at a time, management needs to address the issue. Very disappointing experience. Workers did not seem to care either.

Yup, this place is pretty horrible at handling problems and resolutions…read more.. Several pieces of my mail kept getting lost, or just not delivered. I emailed them about it, even went directly into this place and point blank asked them about it. They kinda just shrugged and said, you can pay the $10/mail to have it tracked. For reference, 1 out of 3 of our mail pieces were getting lost and just not getting delivered. I just did not find it helpful chatting with any of the people at this facility...

All I have to say is that everyone at this location is very friendly! I've done finger printing,…read morereturns after returns and I'm always treated so kindly and they have the cutest knickknacks.

The worst customer service I think it's the owner that the lady that she works there the Blondie…read moreone she doesn't like to help the worst copies she does because her machines are old and she charge money. I did not like the place at all very bad customer service.

Thank you Jessica and Quinton for always being so amazing and positive. We come for our business…read moreneeds daily and it's always a pleasure seeing them daily !!! Don't go anywhere else they will take care of you no doubt

Worst USPS. They are never open on time. They are supposed to be open at 10am. On 8/19 at 10:20am,…read more 2 people were waiting in line before me. We could hear at least 2 people ( a man and a woman) in the back joking and having conversations. When we knocked on the door we were told very rudely by the woman that they weren't open. We stated that the signage states that they open at 10am. Again, the woman responds in the most rude and dismissive tone "no we're not open" when they clearly should be. Made a formal complaint online. Hope USPS gets better employees for this location. Unacceptable.

I am highly upset because I went into the post office specifically to drop in a mail that needed to…read morebe delivered as outgoing. As of date, the recipient has not received their thank you card or $100 visa that was in the thank you card. I don't know if there's any way to claim this since I did not send it certified. Please advise.

I was anxious to use this post office because of the terrible reviews, I won't speak for everyone…read morebut Luis was great. Very Friendly and fast.

Let me first off by saying, this was extremely inappropriate behavior. I honestly felt threatened…read moreby this woman named Sandra who works here, "supposed to be assisting me". I went in to send in a package to my ill mother when she started belittling me and disrespecting about prices and where I was from and where my mother was from. I have never felt this uncomfortable in a place in all my life living in San Diego. Thank you so much Sandra for ruining my time with USPS and not helping me with sending in a simple package, maybe your superior can view this and take their time and sit with you about this. Please fix this for others in the future.

The post office workers are always so nice and helpful. My favorite of all the local post offices.read more

Had a large, defective Amazon item that AMAZON wanted returned (an industrial cart with stripped…read morewheels after just 90 days of light use around home). Had the QR code, took it in, UPS worker said it needed to be broken down and boxed up (Amazon said it didn't because the pieces lock in place). UPS worker (a guy) said it could be wrapped up in a bag. My caregiver went and purchased furniture wrap and duct tape to return it. Took it back, they refused it "due to dimensions." "We don't take something that large wrapped up in a bag." This from the same individual who had said "Put it in a bag" just 40 minutes before. Called Amazon, they said the individual at this UPS Store should have accepted the return. Now Amazon has arranged to have the same item picked up at my home. I'm on a very limited budget and spent $23.88 to wrap it up as requested. Now get to wait for UPS to come get it from my home and I'm out almost $25. Never previously had a problem with this store. Always used them. But if the UPS Store person is not going to accept a package though Amazon explained how to return it and the very same person re-explained how to return it, and then would not accept the package as wrapped for return--as explained because they "don't accept anything those dimensions unless it's in a box" they should have called Amazon about it! They should have said from the very beginning, we won't accept this wrapped up in a plastic furniture bag. My caregiver said she'll never use this store again.

Service: Consistently provides accurate, helpful &…read morerespectful service with added patience to people with disabilities. Despite being extra busy with over nine+ customers, my transaction returning large Amazon Package was deftly handled. Quality: -Remains beyond reproach- use of limited space is organized, never appears crowded. Value: Although their services are invaluable feeling accomplished & relieved is priceless. Highly recommend this UPS Store & Staff

Service: Impeccable -hard working & politely helpful employees. Every single time!…read moreQuality: Where else can our treasured funds go so far!? Merchandise to choose from includes everything for mailing, gift cards & more. Value: Use the Flat Rate Boxes for heavier items. Highly Recommended

This location is anything but convenient. Not many parking spaces in front. No mailbox outside to…read moredrop off mail to avoid going inside or after hours. No self service kiosk to avoid getting in line. I was in this week to buy extra postage for a few letters. The office was busting at the seams. Boxes sticking out everywhere. I almost didnt want to leave my envelopes because who knows when they'll make it out. 2 stars because customer service was pretty good. I hope I never have to come back.

Couple things you need to know about this post office, they don't have tape, Nore for packing or…read morefor you everyday envelopes. Most envelopes have lickable adhesive or Pulla way tape that I'm sure most people should be able to figure out before you get to the post office. Passport applications are limited, there was a gender issue that was placed on the application that didn't reflect properly on the current government regime, so was not excepted by the department of state guild lines. Passport applications must be brought in completely filled out, correctly, completely, and per applicate. When printing out the application comes with 6 -8 pages of Vitale information. PLEASE READ IT!!!! all your questions will be answered. The more you inform yourself the better. Address tape and package you item before you come in. Your address on the top right where it's going bottom left. Doing this will expedite you service and get you on you way sooner. God Bless

Do not apply for a passport at this location. I applied a couple of weeks ago at this location. I…read morebrought with me my old passport book and card. The woman that helped me told me that I did not need to submit the passport card and only needed to submit the book. She was very insistent about it. I paid for expedited services. And wouldn't you know it; my passport application is now on hold because I didn't submit the card! I don't know why the woman at the post office would tell me not to submit the card, but her misinformation has caused a great delay in my application being processed. Do not go here!!!