Anytime I go, I'm in and out in a couple of minutes! Great, friendly service. Thank you!

While my frustration for USPS is still very real, and I still haven't gotten my priority mail, my experience at this specific post office was actually pretty positive. The lines went by quickly, and the lady who helped me really did try and looked genuinely upset that she couldn't do more. Plus, the email request I had sent in two days before had actually been read and was being investigated. Ultimately, I still don't have my mail and probably never will, but I thought the customer service was good. read more

My experience at this post office varies. Sometimes there's no line so you're in and outta there in 5 mins, other times you can barely move with how many people are inside. If you have a prepaid label you can just go inside, drop off the box in the drop box area, and leave. If you're really paranoid about your package, you are free to wait in line to get a receipt. If you need them to weigh it you have no choice but to wait in line until its your turn. In most cases, someone steps out from behind the counter and uses a hand held device to speed up the process. They can also take your passport pictures here. I got my picture taken here though and I turned out orange in the picture. Im not sure if the person that took my picture was inexperienced or their camera really just sucks. Either way, this is your warning! Make sure you check what it looks like on their camera. As far as service, some employees are cheerful and some are just blah. read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

WTF? I recently sold an item on eBay and came here to send the package. The staff placed it on the scale, weighed it, typed in the delivery address zip code, printed a sticker for postage and it was sent. All was fine until I got an email several days later that the post office on their end demanded $ for insufficient postage. First, if there's insufficient postage, return the damn package. Second, I physically went to this post office to mail the package, how is it possible that it's insufficient? So someone screwed up somewhere. And how could they hold the package as collateral until the insufficient funds are paid. WTF?? Oh, and when I moved to my place and requested to have the mailbox key re-keyed. It took this office 2 months to rekey the mailbox and issue me a key. I went back there 5 times to remind them, and they completely ignored me. Talk about bad service!!! read more

What can you say? It's the Post Office. I live right around the corner from this location, so I'm here on a semi-regular basis. I think its fair to put the Post Office in the same category as the DMV. That being said, I think some of these 1 star reviews are being a little harsh. If you come to the Post Office expecting 5 star service like you would expect at the Bellagio, than you are just plain nuckin' futz. The employees are marginally friendly, just don't ask too much of them. I can't say I've ever had a horrible experience with them at this location. There was this very annoying thing that happened yesterday though. I got home from work yesterday with a notice in my mailbox notifying me that I had a piece of mail with insufficient postage from "property management" and that I would need 0.46 to retrieve it. Okay. I go there to pick up the item thinking "Wow! My HOA has really gotten cheap". I wait in line and when it comes time to pick up the item, it ends up being one of those ads/flyers that go straight from my mailbox to the garbage can outside of the house. Ummmmm, whaaat?? You want me to pay 0.46 , waste my gas and time driving to the PO, and than wait in line for THIS??! I dunno what moron thought this was cute, but I wasn't amused. Rant aside, its the Post Office. What do you want?? Friendly, competant service with a smile? Hahaha Wake up, Dorothy! You're not in Kansas, sister. It is what it is....and I've been to worse....much worse.. 2.5 stars... but I'm a nice guy, so I give them 3....for now.. Open from 8:30am-5:00pm Monday-Friday 9:00am-3:00pm Saturday read more

Save your money and go elsewhere to send flat rate packages. I thought it would be fun to send a friend that lives on the other side of the Valley a care package of chips and candy and such. So I plan on sending a flat rate package. The price is 14.00 to send it across town. I didn't have tape because I do not mail much stuff and the charge was 3 extra dollars. Plus she wanted me to tape it up and go back in line..even though they have the tools to make it easy. It was literally just a roll of clear tape. At this point it was 17 dollars. I decided to leave and go to the ups store a block away. I am glad I did. It was 10 dollars. It would arrive the next day plus free tape and they taped it up. No fuss at all. I do not recommend this for sending a medium size package. read more

The Priority Mail slot has been broken for over a week. Prepaid Priority now has to be placed on a counter and you better hope it gets scanned and delivered! read more

I've had great service here the multiples I have gone. The first time was to order a new mail key. The lady was super helpful and even gave me a pass to skip the line because I didn't have the exact documents right away. They mail key came in about a week and I was allowed to check for mail whenever I wanted. Pretty sure this is basic services, but it was hassle free. I also went to mail a heavy package out and the lady informed to just use 2 large flat rate boxes. This saved me about $25 dollars so I'm thankful for that. My one negative experience with them was actually with the mail carrier. But I know they work there because they've also helped me out while in line. Because I moved from the islands, I mailed everything over so I had about ten 50 pound packages and they all happened to come on the same day. The mail carrier didn't appreciate having to carry everything to the front door and said next time I should use UPS. Overall, great experiences here and have never had to wait longer than 5 minutes. Even when there was no wait, they said sorry for the wait. read more

This is the worst post office, I understand there's delays because of COVID-19 and keys are delayed but when I have things forwarded there it should be there! I shouldn't have to fill out another form that I've already filled out again. It's not that hard to hold my mail! I just bought a house and it's now going on 3 weeks and haven't even received my keys to my mail box...I have to go to the post office and stand in line to get my mail...then to be told they aren't holding my mail again! #frustrated read more

Usual scenario. 10 people waiting in line at the service window, wondering if a staff member is actually going to open it only to disappear again for 5 minutes while she works on a consumer need. 15 people waiting in line for the counter. Only two clerks at the counter who are as slow as molasses. 1 lady complaining to the floating clerk and asking to see a supervisor who is told to wait by the office door. Nobody come to help her so now she still has to complain even louder now. Poor management. Under staffing. Tenure laziness. read more

I think the Post Office on Pebble is the worst Post Office in Las Vegas. The manager Jennifer is unreachable. I called her office over 25 times, different time of the day. I went there more than 7 times, I asked all suppervisors to talk with her about my problem, also left written request for call back, but she never called me. How come Jennifer is never at work? This office do not deliver my mail. There is a post woman working there that makes my packages disappear. The supervisor told me that she scanned my package and gave it to the post woman, the package never has been delivered. If this post woman has to deliver my package most likely I won't receive it. I complained so many times about her, but the management do not care. USPS Corporate Office should keep track on customers complaints for each brunch and fix the problems. For USPS raising shipping charges it is easy thing to do , but fixing problems it isn't. Please take complaints seriously, fix your problems! read more

The asian mail carrier stole my package. He was distributing on pebble and Maryland parkway st. He had mail slot opened and distributing mail. And I gave him my package. Never heard from it again. Over 1 month. Went in person several times and won't listen too me. You f...k crooks. It had a cellphone inside. And beside another package with jewerly too. Half of them arrived. Went to the police. And they say is federal so no help. Went to speak with an inspector in person and on the phone. They hang up on me more than 8 times. Finally left a message. Never got a call back. Beware aware ... read more

89141 Not Sure What's Going On With My Mail Lately But Some Of My Bills I Have Not Received On Time And Not Like I Want Them A All But I Try To Be Responsible And Also Received Others Mail And Had To Return To Sender read more

I cringe when I order something from Amazon and I get a USPS tracking number... Had many a package either delivered to the wrong address or unable to be found. I was a big opponent of privatization of the postal service but now I'm reconsidering... read more

So for the most part, I don't use the post office in person unless I'm dropping off a large parcel - even then, I print my shipping labels online. I had an issue, however, where one of my shipped parcels was suppose to be shipped back to me for postage due but it was lost. And secondly, shortly thereafter, I was suppose to receive a parcel in my neighborhood parcel lockbox but there was no key left in my mailbox, which is the custom. I went to the station and inquired there - the lines weren't long and they were friendly, but they couldn't figure out where these packages were. However, they told me they would try to figure it out and would get back to me. And they did! In fact, the regular carrier herself - Stacey - called me and apologized for the two items not delivered, and they were on my doorstep the next day. I thought that was amazing personal service and was very grateful. read more

I just got turned away and its only 448pm. Dont come to this post office unless you want your time wasted. read more

US Post Office - Worst post office ever. - Post Offices Near Me - Las Vegas, Nevada

FREE BOXES FOR PRIORITY SHIPPERS I do a lot of shipping and mailing at work. I make several visits to the Post Office in Walnut Creek every week. After stopping at one Post Office that was closed for lunch, we made our way here to send a package of our stuff, back home to us. This post office had everything we needed to get our treasures home. Well, they didn't have the sticker label for addressing like I usually use, but it's probably less wasteful to just write on the box anyhow. So that's exactly what I did. While in line, I helped an elderly woman fill out a certified mailing order with return receipt. These can be confusing if you don't use them all of the time. She appreciated the help and when I was done it was my turn to pay. The employee took the flat rate charge (approx. $12) and our package was home safely in two days. Well done, post office! read more

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This Post Office was near the airport which made it convenient for my wife and I before we flew back to Cali. All we needed to do was grab a flat rate box and ship it out. We went inside grabbed the box which was easily acceptable and went out to the car to load it up. I love that if it fits it ships, and we made it fit. After we made it back inside we were waiting in line when when a nice old lady needed help with a piece of registered mail. Since all the employees were busy my wife who works in a law office helped her out. While my wife was helping that lady, an employee asked me if I wanted to use the self checkout computer and I looked over and there was a lady using it. I forgot to say that I was next in line. So I asked the employee, isn't someone using it, and she said no I can help you. So I don't know why but I believed her and we walked over there and she said ok just wait behind this lady. I then asked why would I want to wait when I was next in line so I walked back and the girl that was behind be was being asked to come up to the counter. All I could do was laugh and I took my spot back in line and was then helped by a very nice gentlemen who got me out the door very quickly. The place was very clean and I would use it again if I ever need to ship something next time I am in Vegas. read more

US Post Office - Storefront - Post Offices Near Me - Las Vegas, Nevada

This post office is ridiculous, only one employee on the weekend to attend a line of at least 50 people and talk about social distancing, if they cared about people being so close to each other they would at least have two employees attending the line. I was in line for about 40 minutes, unbelievable. read more

I've had some issues recently that were solved so quickly and easily by Amber the manager. She is AWESOME. so friendly and just really great at her job. This location has also recently hired quite a few new staff members who have all been super nice and helpful. Great improvement!! :) Still missing mail pretty regularly though that shows up in my informed delivery emails but never in my po box :/ read more

Picking up mail at this location is ABSOLUTE TORTURE!!! Our community mail box was vandalized and taking weeks to fix forcing us to pick up mail at the post office. I am not exaggerating when I say it takes an average of 19 minutes for each person in line to receive their package or mail. read more

Only ONE person working at the counter at 12:30 pm. While in line, I called the post office to ask if they could send another person to assist with the line. The person on the other end said they'll do the best they can and hung up on me!!!! They think that our time is NOT important. read more

Ignored two simultaneous Hold Mail requests for the same start/stop dates. Straightforward longstanding residential address. Period was much less than 30 day maximum. Set up both requests (same dates) by submitting the green USPS Hold Mail form, and by signing up with longstanding USPS account https://reg.usps.com/login. Home mailbox was found stuffed with letters upon early return. Nothing had been sent to requested "pick up on return" at the Post Office. read more

This is the worst postal service in the United States, especially this office. I am constantly getting other peoples' mail. I've been to the post office at least ten times in the last few years to complain. Just yesterday, I got two pieces of mail that was not mine. I saw the mail carrier (Jorge) today....his response was "I delivered the mail yesterday....I don't make those mistakes" (unbelievable) It's a waste of time complaining to the postmaster.....nothing ever gets done....I can only pray the post office is taken over by an outside firm so these nincompoops can live on unemployment. read more

I understand covid restrictions, but being told by an employee that I had to wait in an hour long line in the 100 degree heat just to use the auto kiosk. To be clear, I mean the line of people that need a postal employee to help them. Last time, I walked in and back out two minutes later. Really pissed right now. read more

The ladies that work there are great, except they are way understaffed. There is NEVER NOT an hour wait to do anything. Don't get a package delivered here, you will wait in line for an hour minimum, likely longer. I want to get a refund on my PO box and go elsewhere. read more

Don't waste your time. They closed 40 minutes early due to a water issue that the firefighters clearly fixed and they were laughing and didn't want to help anybody. I had a package I needed to pick up and they refused to let me get it even with my receipt and everything. Complete and utter laziness! And they wonder why they work at the post office. You'll be stuck here all your lives with the kind of laziness you guys portray. Absolutely ridiculous. read more

I wish I could give this place 0 stars. I've been having a P.O box here for about a year and 6 month for my home based business. Every time I walk in to start my beautiful punctual day I'm always greeted by rude postal workers mainly a lady (18 piece two done hair) and a main (bald middle of head with small lump on top salt n Pepa hair) I ask to get simple task done and they are always rebellious of having to get it done. I'm not the only one who is dealing with this issue. We do not go to to the postal office to arguing, bicker, or fight, PLEASE IF YOUR MANAGEMENT HIRE NEW PUNCTUAL BUBBLY PEOPLE LIKE FED EX WORKERS THEY ARE LIKE THE CHIC-FIl-A of the postal services! This sucks that I had to close my box that was right down the street from my house and change the address for my business after a year because of these unprofessional services after a year span. please HELP US !!!! read more

Not only are the big lines during the afternoon not accommodated for, the manager their is not trained correctly. When asking him for information on whether or not I could use a priority mailbox for sending an item, I asked if my label produced could be used with these boxes. He said no that the boxes here must be used to send items your self and not with prepaid labels. After calling the company my self they told me otherwise. Now I am required to go back to USPS due to the lack of general knowledge managers should require. For example if you are reading this, keep in mind that some third party companies that give you prepaid labels to send items do in fact work with these boxes. Just make sure they are priority mail flat rate. Hope this review helps any customers in need. read more

Since moving to this area, this post office has severely messed up our mail. We use the USPS Informed Delivery to see what mail/packages arrive and most days we never receive what is listed on this website. I have already made a complaint with a supervisor at this branch in early September and STILL have issues. WHERE IS OUR MAIL?!?!?? read more

Holy shit this place sucks! I went in to get a new set of keys for my mailbox. The lady said utility bills weren't sufficient enough to get new ones made. She said I need the title to my house. I let her know my house is only 3 years old and that I was the only person who ever lived there and the only person who has ever had keys issued to the mailbox so I it should already be on file right? Wrong I guess. I was told they don't keep any of the paperwork that is required to get the keys issued in the first place. Wtf? read more

I have had a good experience at this Post Office every time I have been there. I had to go mail four packages by Media Mail rate this morning. I got there at about 11 with my toddler. (A random customer helped me carry my packages inside, which was super nice! Not a reflection on the actual Post Office, of course.) I waited in line for less than 10 minutes. The employee who checked me out was quick, but not rushed. She was kind and seemed competent. What more can you ask for at the Post Office? read more

If I could give this a zero I would. They clearly can't deliver packages correctly and now instead of getting my package in two days like I paid for I'm getting it 2 1/2 weeks later by me going and picking it up myself because they sent it back to store which also takes another week to get back to Summerlin. What a joke! read more

BEWARE! Do not mail OR have someone include GIFT CARDS in your mail. My family and I learned this after several disappeared!

terrible workers, i get my mail and packages mixed up all the time! i get neighbors mail and the neighbors from two blocks down bring me my mail and packages multiple of times its ridiculous! also ive seen the mail man multiple of time just parked hanging out taking a break down the street its like the mail is mixed up and he takes breaks during the job get your stuff together usps hire new reliable people! read more

USPS deserves Minus, they redelivered package that I rejected 3 times and that is harassment on handicapped over 80 vet!!!

Like many others, I am experiencing the same frustration with packages -tracking states they were delivered and have not been/saying a notice was left and was not. In one month I have had a package shipped back to NY with claims that a notice was left; it was not and I was home that week after major surgery. I had another book, shipped by an Amazon seller and that too was shown as delivered. A broken key to one of the larger boxes at in my development was left in my box. In that larger box was a piece of the key and another broken key left in the box but no package. Lastly, 2 weeks ago a neighbor came to my door with a package of mine that had been left in his box. This is unacceptable and filing a claim is useless because they just respond with "the package has been delivered". Must be nice to work for this post office and have no repercussions for missing (stolen) items. I will be filing a claim with the inspector general. read more

I've scheduled home pickups for my packages the last three days and no one has come. I even paid $24 for a scheduled pickup today. It's 5:42 pm and no one has come. Their phone numbers ring and ring. No one picks up. Please come and pick up my packages. read more

The absolute worst post office and delivery drivers ever. If a package is coming from USPS the postman doesn't even try to deliver to my door or to the office in my complex. They leave a notice in my mailbox that there's "no secure location" telling me I have to go to the post office to pick up my package. They need new drivers as the ones they have are lazy. If a Fed Ex or UPS driver can come to my door and deliver a package why can't they? BS read more

I've been on hold for an hour and the quote was only 20-30 minutes . Been here before and the employees are very lazy and rude . Not pleasant to talk to at all . read more