The employees are really kind and helpful - they're just playful which makes the entire experience that much better. I used to dread visiting post offices but the energy of this location has certainly influenced me to think differently now. I recommend using the self kiosk to avoid the lines! read more

Prompt and Kind Service. I had to return my Fast Trak Transponder and I was greeted with kindness and a smile. I also saved almost $20.00 because all of your wonderful cashiers got together to help me chose the right type of mail and priority. It was a group effort and I came out feeling like all kinds of VIP. It would be wonderful to have Erica, T, Ashley & Flor for there patients, kindness and professionalism. read more

Really bad service and I don't think that the people there coming to work. I've tried to called so many time and no answer read more

Best usps I have ever been to in La ! Staff always kind and friendly and hardly ever a line ! read more

First of all I'm big on USPS, but this experience made me want them to go out of business. I came to pick up a package that was intercepted. Right away I was turned away that it wasn't there I had spoken to an agent before and she WAS helpful and said my package was HERE just for the person in the front to say it's not. I told her it said it was here but she should know better right? WRONGGGG I drove to the other location just to find out my package was and has always been here. So not only did I waste my time but gas, like very unnecessary and rude to just be dismissed not even customer service to check and confirm before sending me elsewhere. Upon my return she has the audacity to act like it's my fault, I heard what she was telling the other agent while she went to grab her. Why couldn't she admit she was wrong but no, still had an attitude and was acting all nice to others. I literally went in the first time and said my package was intercepted I've never had done that before so if there's a way to ask for that maybe state that not just jump to conclusions that you know better and drive people away, then the other agent asked me to give them a happy face for the experience and when I didn't she still had something to say, y'all so wrong for that but whatever Done with that area read more

I was assisted by Ashley who seemed to be the only employee in. I was shocked that there were no other employees around. She handled my package promptly and with care. The lighting in the store looked low but as far as lines, there were none. There is street parking available next to the store. read more

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There are long lines sometimes but this is a good location for quick drop off of letters or packages. One bin is for letters and documents and another one is for parcels only. Don't get it mixed up. There is metered parking nearby. read more

Sometimes it seems like the employees don't like to work here, but last time I was helped well. I forgot the name of the person but they helped me ship something internationally to the United Kingdom and the process was simple and straightforward. The package made it there in a short amount of time to. read more

US Post Office - Post Offices Near Me - Los Angeles, California

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I had to ship something to a friend of mine overseas and I went to USPS because it was the cheapest option and that's it. I figured I would get what I pay for and have to wait in a long line with staff who could care less about things being done right. The line was a little long and I thought my assumptions were correct. I was wrong though because the hold up was Denise making sure everything was correct with all the packages being sent out. When it was my turn she gave me the correct forms, highlighted what needed to be filled out and let me come back to the head of the line once I finished. She looked over my docs and made sure things were in order and sent things out-and even helped me determine how much insurance I should pay for. 5 stars for a post office, weirdly surprising! read more

What a joke! One window open at 9:15am and a lady mailing twenty small packages and another guy at the machine mailing a bunch of packages too. Seriously? At least the one on Western has several windows and machines you can use. If you go here prepare to wait a long time! read more

And the one star keeps shrinking and getting smaller and smaller .. At the time when I was following up and chasing behind my shipment, The many promises of the USPS of calling me back "gone with wind ". Today .. after a two months .. The magical call has been received... an agent from USPS has called me asking if my shipment has been delivered lol. I told him yea .. not that late .. just a two months instead of the 5 days ! Documents sent has been expired after the time and fees paid ( almost 6 months to issue them and above a $650 ) He said : oh sorry sir , Have a good day . - Case closed - read more

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Ya'll are awesome, honestly! I go in often for different things - money orders, dropping off packages. Whatever it is I always get the assistance I need. Thank you guys! read more

Bare minimum service today. I had 30 flat rate boxes to send and they only had two people on duty and were unable to accommodate. There are NO SIGNS saying that you can only ship 5 flat rate boxes at a time. I've never had a problem with them until today where they dropped the ball. I'm headed to the airport post office (90009) to ship. I was only able to ship 5 boxes and they wouldn't let me get back in line. POST THE SIGNS. I'm going to question them each time where the signs are. read more

I've never been to a Post Office where they wouldn't scan my pre-paid eBay labels but I've had lazy-ass Kenneth tell me this repeatedly. Out of all the clerks, he's the one who always seems to have a problem in his line. He seems to get a sadistic thrill out browbeating people and I've seen him be especially mean to folks who English is a second language. Not cool! If you can avoid this one, do. There's a better Post Office on 3rd. read more

Even though the physical location isn't the best I absolutely love the ladies who work at this post office. They are always so friendly, kind and patient. It's not just on employee-- the entire team is always so kind. They deserve to be recognized for their work and exceptional customer service! read more

Employees here just don't care. It's like they are doing us a favor. The lack of detail and directions from the employees is horrendous. And they get mad as if we supposed to know everything in the Domestic mail manual that they print out. They are being inconvenienced because we have questions. read more

Yes, the service is as bad as the reviews say. There was literally no one else in the store and the lady working just stared at me... without speaking a word pointed to the drop off bin... when I tried to tell her the bin was stuck she pretty much ignored me... read more

Smallest lines but worst attitudes. Everytime I go in during the day I never find long lines. Maybe I'm lucky. But the ladies who work the counters are beyond abusive and rude. If being talked down to is tolerable to you I recommend this post office for short lines and quick service. read more

Went in for the first time to ship off some stuff I sold on eBay, as a natural spazz, I was having struggles, but thanks to Ms Ericka, I was able to get in and out! She really does care for her customers & goes over and above for them. Although you may have to wait in line, the customer service you receive from the workers (especially ms Ericka,) is worth it. Thank you again !!!!! read more

No mail for four days by the time y get it it's too late Why this people take the job if they can't do it we pay for it It's ridiculous Just quit stay home Idiots Idiots they don't work Stay home read more

I was reading the reviews to this post office as I was waiting for it to open. I was a bit surprised they were so bad, as I had been in a few times and never had a bad experience. Went in today to mail something Internationally, which I rarely do, so I wasn't sure exactly what I needed. I had my package ready with the address and brought it to the window. Erica helped me and as soon as she saw it was International, she let me know I had to fill out a customs form. She got the form for me and let me know which areas to fill out and that there were pens available at the table. I filled it out, came back and she rang me up. Erica was very kind and helpful. I was a bit worried that it would be a hassle since it was International and I didn't know what was needed, but Erica made it easy and I was out of there within 5 minutes! I think a lot of these reviews are people blaming the employees for the wreck that Dejoy has made of the post office. But the individual working there cannot be blamed for that and do not deserve to be treated as disrespectfully as I have read in some of these reviews. read more

I had to send a letter that needed a signature and had a lovely experience with Denise. Who was a package of sunshine herself. There's so much happening so much USPS employees are going through right now and you would have never guessed it with how incredible she was. She kept things moving and was really running it all a smile and light demeanor. I walked out sweaty (because it's hot in there) but smiling. A note to customers please be mindful, patient, and respect this establishment and it's employees ALWAYS. We are lucky to have such a service. read more

I don't come to the USPS that often but this is the place that is closest so I end up here. No matter what time it is, the lines are always so ridiculous! There were 2 windows open and more than 10 people in line. Fyi - USPS has free boxes for your use to ship things out. read more

US Post Office - Long lines - Post Offices Near Me - Los Angeles, California

Staff is extremely rude and slow. The people at the window spend more time socializing than actually helping customers. There's also a tone of racism against Hispanics here. I felt very uncomfortable. read more

Gosh, USPS. The elephant in the room is that, well, the elephant is undergoing a slow death. Maybe so, but visiting the USPS should be at least a tolerable experience. It ranks about there. On a recent afternoon visit, there was one, count 'em one clerk at the window. Maybe five people in line. But things can build up quickly, especially since those in line generally have something relatively complicated (retrieving a package; sending something Certified, etc). And soon, there was maybe a dozen people in line. For one clerk. I waited about fifteen minutes to one mail little thing. Parking on the street or around the corner in the PITA parking lot. read more

US Post Office - Post Offices Near Me - Los Angeles, California

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Sort of a strange thing to have a favorite USPS, but I absolutely love this location. The women who work here always brighten my day. They're genuinely sweet and so helpful, they make mailing an absolute breeze. Plus, in the morning before 10 am it's never too busy and I'm always in and out in under 10. Parking: there's a lot in the back as well as street parking Pro tip: There's a Starbucks across the street if you're like me and need to reward yourself for doing your chores haha ;) read more

I am good at receiving packages not so much at shipping them. This location and the team of women at the front are the nicest and most helpful people I think the postal service employs. Every time I have come in they get me in and out very quickly and they are usually considerably cheaper than fed ex or ups. Thank you guys for always being so nice and helpful. read more

US Post Office - Post office entrance - Post Offices Near Me - Los Angeles, California

I live in the neighborhood and have been using this post office for 20+ years. I only publish a review when something is really bad or really good. This evening it was really good. It's 14 days before Christmas and 4:40 PM. They had three customer service windows open - AND their "force multiplier" in the lobby..."KATHLEEN!" She's a bossy grandmother that keeps the long line moving, keeps people on track and provides some entertainment! She had pens, tape, labels and things. KATHLEEN was able to pull about one-third of the people out of line, help them drop off and get out without going to the window. This is the way the post office should run when it's busy! A younger Kathleen would have been a drill sergeant! Good job today post office people - everyone was polite, helpful and friendly! read more

US Post Office - "Kathleen," the lobby "force multiplier" at the local post office. - Post Offices Near Me - Los Angeles, California

A bunch of lazy women workers here. They expect to get paid but all their ghetto attitude is just up in the air. They don't want to lift a finger but yet they expect to get paid. How I wish everything will be done electronically so ungrateful people like these lads will lose their job and learn to value customers more than ever. read more

I've never left a negative Yelp review for any place before but this USPS is next level awful. I don't even have an expectation for employees to be chipper, I couldn't care less, but the people here go out of their way to be so rude every time. They're clearly so miserable in their lives that even if you go in and are super friendly they'll make it their mission to be rude to you lol. read more

Want a profession where laziness and incompetence is rewarded? USPS is hiring! I'm going to warn everyone on Yelp against using the US Postal Service for any reason. I know some of you have to use the Postal Service, however they consistently do a crap job and consistently do not have any accountability for it. The Postal Service in United States is full of incompetent and frankly lazy employees. The service is consistently bad from the carrier level to the station level. This Behavior will not change, and sadly our government will bail them out every year with their massive losses. This branch is like the others I have encountered, when the postal office makes a mistake and they say go to this station or any station to pick up a package they did not deliver because of their laziness or incompetence, the station will either have it or don't. If they don't have it they'll give me some b******* song and dance to get you out of the station. Again there's no service, there's no accountability! read more

Hey, this is the worst USPS post office I've ever been The girl there was so rude and not helpful at all She was busy more talking to other employees than helping costumers . I was so polite to her at the beginning till I got enough of her attitude and I said something back to her ( you don't need to give me all these attitudes, your job is to help customers and everyone is happy) read more

Wooowww i just had the absolute worst experience with these people! Erica is a total nightmare. Outside of just proper customer service she is an outright discrase of a human being. I even asked her to please be kind for a moment and why she was literally lashing out at me for no reason. I have a service dog (with paper work) who is a 4lb maltese. She flipped out about that and kept yelling I wont service you with that dog in here unless it's a seeing eye. Excuse me? What an ignorant and prejudicial thing to say. These people have clearly no harassment training or what is legal in terms of the needs of the disabled. Service dogs provide life saving services outside of "seeing eye" and what these two women displayed today was outright illegal. For sake of arguing with this clearly miserable shell of a woman, my bf left with him outside. Then she threw the package at me to work with "Erica" and said I'm not serviceing you with that dog in here... whom at this point is literally outside. I said, ok, listen- I've had the worst day, please be kind I just need my receipt please for this package I've already paid for. Erica pulled some bullshit about how she refuses to scan it in becusee I made the label online last night. What? I've been in e commerce a loooonnnggg time. I've sent thousands of packages that paid for the label the day before and got picked up the next day. She is so incredibly unkind and unprofessional. It's clear her life is miserable to seriously treat people like that. It's no wonder their reviews are so terrible. My biggest concern here is their outright illegal behavior regarding a service dog with paperwork. And then the outright disrespect and pedjuses these two displayed today is a discrase to the US Post office. I then went to a nearby office who was so kind, did not mention my service dog and scanned my package no problem. It is clear these women were displaying just outright harassment towards me today. read more

Pretty much all post offices suck balls now but some are ESPECIALLY SHITTY this one is one of them. I just waited an hour to ask a freaking question! Everyone is rude and it's pathetic how poorly the post offices are run in general anymore read more

Went to drop off a letter today that I needed expedited I walked up to one of the tellers ( don't know her name but was a younger black lady) she was immediately so irritated. I asked her which envelope I would need and she pointed to the counter behind me and didn't say anything and so I went and put my envelope in the expedited envelope and closed it by mistake without remembering my sending address. So I ripped it open and got a new expedite envelope. while I was copying the addresses down the teller left her stand from behind the glass and came out into the lobby of the post office and stood in front of me so close I could smell the lunch she ate coming out of her mouth like hot exhaust "your just going to leave this right here?!??" She grabbed the expedite envelope that I tore and She said With a stank attitude then rolled her eyes. I said "what's with the attitude, I was going to throw that away after I was done writing" she walked away snorting and a hollered at her "I don't want to be doing errands just as much as you don't want to be working here..." This isn't the first time she's been so unpleasant, one of my family members also went here and had an awful experience. I didn't believe how intense this lady was until I got a taste of it myself. She is one sick individual definitely has a rotten soul or just some soiled shorts. She needs to be fired considering all the other reviews! Love, the nicest girl in the neighborhood read more

It was first experience at this particular USPS. Customer service was beyond awful. I asked the lady at the window to explain me what box I need to purchase to send my parcels, since it was my first time shipping through USPS. In response, I got a very mean attitude and ambiguous response. When I asked my friend to check with her if I took the right box, she literally pointed at me and said : "I already explained to her everything". As a person , who works with people, her behavior was very unprofessional and unacceptable. I strongly recommend USPS at 5350 Wilshire Blvd to remind their employee about simple ethic rules and appropriate behavior. read more

It's really sad that this office is still open given the lack of service, professionalism, and just general lack of care. The clerks go out of their ways to provide you a disservice by putting wrong labels and stamps, particularly if you are not the same race that they are. read more

I went from dreading to go to this location to all of a sudden enjoying the experience again thanks to a beautiful woman named Erica. If there were only more humans in the world like her. kind sweet efficient and it's just a joy to speak with. I wish every post office would hire women like her she is a true blessing to the world read more

Rude unhelpful staff with attitude - doesn't management teach them how to be cordial to the customer ???

Supper lazy staff won't do anything they are supposed to like scan your labels and give you a receipt they actually refuse to do this ... they open the window " when they feel like it " and this is a direct quote from one of the staff ... so just so corporate knows no one's ever working. I've whiteness them be racist and rude AF to Hispanic people idk how the hell they are still open y'all need to clean house at this place seriously it's so draining and you know it's gonna suck when ur just tryna send mail out they make everything complicated and they are not helpful at all When you put the mail in the slots they tell you to put it in the door next to them but they won't open that door until they feel like it .. and when you take it to the door they get made and tell you to take it to that slot ... honestly idk how anyone here still has a job it's terrible ID rather drive to a different post office then walk two min to get to this one witch is terrible y'all are supposed to be creating a service paid by tax payers y'all are our employees and you all should be fired honestly read more