Supper lazy staff won't do anything they are supposed to like scan your labels and give you a receipt they actually refuse to do this ... they open the window " when they feel like it " and this is a direct quote from one of the staff ... so just so corporate knows no one's ever working. I've whiteness them be racist and rude AF to Hispanic people idk how the hell they are still open y'all need to clean house at this place seriously it's so draining and you know it's gonna suck when ur just tryna send mail out they make everything complicated and they are not helpful at all When you put the mail in the slots they tell you to put it in the door next to them but they won't open that door until they feel like it .. and when you take it to the door they get made and tell you to take it to that slot ... honestly idk how anyone here still has a job it's terrible ID rather drive to a different post office then walk two min to get to this one witch is terrible y'all are supposed to be creating a service paid by tax payers y'all are our employees and you all should be fired honestly read more

I never thought I'd be leaving a review for a post office... especially a 5 star! This post office was above and beyond. The two ladies working had great energy and were kind and attentive. They were upbeat and actually cared about each customer! Super impressed read more

Not a shock this has such low reviews. The people working there have such an attitude it's insane. Asking for simple things such as tape and pens gets met with such disdain and rudeness I'll gladly drive out of my way to use another post office. read more

I recently moved to the area. I don't know if it's because of the pandemic or what but I'm not getting half of my packages even though I run down to the mail room as soon as I get a notice that it's been delivered. It's not the regular postman's time but the packages that come before or after the regular delivery time. Please pay attention to where you're leaving these packages. I'm losing money and no one cares. read more

The 3 ladies that helped me today (1/5/23); 16:18 is the time) were amazing!! Customer service was the best I've ever received at a post office!!! read more

so I work at a company and we are always shipping out boxes. There is always a box pick up issue. I don't like the way CECE does her job with the mail. There is another worker who now is supposed to pick up the boxes but she does not do well of a job either. I believe her name is Dania. I don't appreciate the attitudes my colleagues and I get from all the workers here just for simply asking a question pertaining to their job. I have had to physically send 20 boxes with my own car back and forth just because no one has been picking them up. I am doing their jobs for them. The excuse is because they're heavy, and I weigh 120 pounds. I don't appreciate the way these jobs are handled and I would love if you guys would improve the way you do things, I hope you see these reviews and realize how terrible they are. It's very serious, I don't understand how you're still standing as a business. read more

They let in and serve people without masks. They do not regulate social distance. The woman who works there in front assisting (not behind the counter) wears her mask under her mouth and stands next to people without masks and touches her face and nose consistently... unbelievable... we are in a pandemic with a deadly virus. This is so unsafe to the public. read more

I came in here to ship a little box and it was not busy at all. I usually dread going to the post office because of how busy it can be. However, right when I walked in, there was no line, I had service right away. However, my reasoning for four stars is because she didn't ask me which service I wanted. She simply gave me the two day shipping - which is more expensive than the other shipping methods. So, I had to ask if there were any other options and there were... But all in all, I thought this place has good customer service and minimal wait time. read more

I look forward to taking care of business at this location. They are all helpfull and very service oriented. Its nice to do business with nice people. Although I don't find some of the customers as nice. SOCIAL DISTANCE !!! WEAR A MASK!!! read more

Here's the thing about the Post Office: If you're there, it's generally not by choice. I had to send a few things to PO boxes, which meant that FedEx was out of the question, so I came here. Anybody who has been to a post office, a bank, or the DMV knows one simple truth: The biggest complainers are always the ones who have created the most problems for themselves. The people who never have their stuff together are ALWAYS the first to blame the unfortunate person trying to help them. Anita was not only super-helpful and a joy to talk to, but she literally fixed a couple mistakes I had made (I offered to redo them, but there wasn't anybody in line and she wouldn't hear of it) She made my day. Also, at 10:30am on a Tuesday, the place was literally empty. If you show up during lunch or at the end of the day, get ready to experience... a line! OMG! I get that it's not always possible to plan when one comes in, but let's not blame the person behind the counter for that. This was my second trip in two days and yesterday, when I was there (during lunch) I was about 6th in line, waiting about 15 minutes and they quickly told me what I needed to have ready; I took my stuff home and had it ready for today. One of the BEST things about this branch is that if you don't have your labels filled out they have you step to the side to take care of that while they help the next person. Again, guess who complains about this? The people who can't get their stuff together and expect the world to wait for them. The fact that the self-appointed "elite" people on here are up in arms about things like street construction and other humans who also need postal services while trying to live their lives tells you all you need to know about this location (good) and "elite" crybabies (awful). TL;DR: Nobody loves going to the post office, but if you have to pick one, this is a pretty great group over all, especially if you can get in there during the slower times. People behind the counter are fantastic, despite dealing with the idiot public all day. read more

I was told there is a 3 package maximum that I'm allowed to get scanned in (wtf?) I had 5. She told me to choose which 3 and the rest I would have to put in the slot. The time she wasted explaining this, she could have just scanned them all in and saved everyone time. She also had an attitude. I don't know how people like this are employed. Skip this location, other great ones around. read more

The absolute worst customer service. KENNETH makes me feel extremely uncomfortable every time I walk in there. I had over 10 items so I knew I had to get in line after the 10th item. I had saved my spot in line and when I noticed he was just about To finish the 10th item, I asked if he can just submit the next two since there was nobody else in line and he said yes. GREAT. By the time he finished the last item, 2 other customers walked in so he changed his mind And gave me my total. I had reminded him that he agreed to complete my order and he so happy said "there is a line now" and made me get back in line. It's like he enjoys making people suffer. I don't understand why people stay in positions they are so clearly miserable in. I will not be returning to this location. read more

The customer service is questionable. Some tellers are great and others are not. I guess that may the case everywhere. For an agency crying about bankruptcy on a yearly basis they want to use friendlier tellers and consider automation. Bye the way there are No signs in the lobby asking patrons not to take pictures. read more

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Please don't go to this post office. I shipped out a pair of Yeezy shoes that never got scanned from the staff and my shoes still missing til this day! This was months read more

Ive only been here once but the lady was very nice and professional. Ive had bad experiences at usps and usually dread it so this was a nice change. read more

As a filmmaker, I like to come here when I need to tap into what it means to "feel homicidal." Otherwise, you'll only ever catch me out front dropping off my Netflix in the mailbox that gets collected at 5pm, or dashing inside for a flat rate box (while possibly taking a moment to observe others "feeling homicidal"). Avoid unless you're a masochist or interested in checking out a possible level of hell. read more

"Ughhhhh" is how I feel whenever I need to come here. Unfortunately, this is the closest USPS near me. The building itself is so unwelcoming and rundown. Parking sucks...there's residential and metered. There's ALWAYS a line here as there's only two workers...which makes stay there longer than I want. I came to mail something 3 days before Christmas...that was a huge mistake. I spent 40 minutes in line! The staff here are incredibly rude, which I don't appreciate. You shouldn't be rude in a customer service job in general, but especially not to customers who aren't rude to you. They really don't care how many people are there either, they'll take their time and just talk to each other while ignoring the customer. Overall, this is one of the worst USPS branches I've ever been to, from the building itself to the staff. I'd recommend going to another USPS, if possible. read more

I like this post office because it is very close to where I live and I can walk over in five minutes. What I DON'T like about this place is that the workers give this place a bad name. I don't know why these employees have a "I don't give a fuck" attitude when they have a CUSHY job with great benefits. Is it really that bothersome to sit all day and deal with some people? Even if you were bitter at the fact that you encounter fussy customers, why take it out on those who are perfectly nice to you? I hate the lines. The lines! The reason there IS such a line is because this location is SLOW. The one on Beverly Blvd moves rather quickly. This one .... You'd better put enough coins in the meter to cover your behind. The place doesn't have pens, there aren't many envelops in stock most of the time, and there are pissy customers everywhere because they're stuck in line forever. I would just avoid this branch. P.S. This is not where you'd go to pick up your deliveries if you live in the area. Go to the Beverly Blvd location for pickups. This place is just for mailing out and P.O. Boxes. read more

I've been going to this post office for 30 plus years because it is in my neighborhood, walking distance. There are a couple ladies and one gentlemen employed here that are actually pleasant, friendly, helpful, and cordial. Other that than, most of the other employees are eh. I haven't exactly felt this was the best managed USPS either because I've received mailers late. I've written several times through the years about this but either management, or employees, don't seem to care whether I receive them in a timely manner or not. What bugs me is I've also maintained a long term post office box here and have seen the prices rise, rise, and rise. The most recent increase for my littlest, itty bitty box, is jumping from an annual rate of $92 to $120. That's an increase of $28 or approx 30%. THAT JUST SUCKS AND MAKES NO SENSE. 30 PERCENT? Even the cost of living is rising at 30 percent. Well I guess, they want to make sure we fund the pensions and retirement benefits.... read more

A post office a week away from Christmas, you think would have max employees working, right? Not this one. Employees very nice but the management for this place must be idiots. You are in central Los Angeles, there are 4 million people that live here.. but only 2 workers at this USPS per shift, even right before the holidays. Boxes were piling up all over the place. read more

I was treated so disrespectfully that I'm wasting my time reviewing a post office. I come here often to send out Online shipments and usually I am in and out quickly. Today the cashier at the post office was very rude on how she spoke to me when all I was asking of her was the cheapest shipping method with tracking. I asked again to confirm I had tracking and it was all good to go since I heard something about $9 for some service which is more than the usual ticket. She then rudely told me "if you took your headphones out of your ear maybe you would've heard me" yeah your real unprofessional and your a word I can't say on here that rhymes with itch and starts with a B. Sorry that you failed at life and you gotta work a crappy job you hate but that's no reason to be disrespectful to people. For reference she was some sassy black lady left side window this occurred yesterday so 5-17-16 was the date if any higher ups want to review her. It was close to 4;55 pm also. Dear post office lady I hate you and your a very mean person read more

Street Construction for over a year plus horrible workers makes this location an absolute hell-hole to get anything done. I timed it: 1 hour 10 minutes to buy a shipping label and send something out. I've never seen the line under a dozen people... and I've never been here without witnessing a fight with the employees. I believe that the staff simply doesn't care and I don't blame them. There's only two of them at a time for a lot of angry customers. Usps needs to give them more resources... because this just isn't working. read more

Worst post office ever! The only reason I continue to go here is bc it's so close to where I work, other than that, there is no benefit. There's always only 2 people working and 800 people in the line. The guy who always sits all the way to the left is extremely rude!! Never have I had a good experience with him. He is always very short and unhelpful! I'm sure the conveniency of the location is the only reason anyone else visits here and unfortunately is the reason I'll continue to come back. The only reason I gave this place 2 stars is for the self service kiosk they have which offers limited help, but eh, what can you do? read more

I came in to this post office just like I always do, with my dog. I see other people bring their dogs as well as this is the neighborhood post office. All of a sudden today I was told, after waiting 20 minutes to get up to the window that they would not be able to service me because dogs were not allowed unless they were a seeing eye dog. This is total BS period my dog is a service animal not an emotional support animal and I told the woman so. This was not good enough for her she wanted to know what my disability was. This is not an allowable nor legal question per the ADA. She did her best to try and publicly humiliate me about this and I ended up leaving and going to the bigger post office that's near pan Pacific Park period when I told this story to one of the postal workers they were shocked. they gave me a phone number to the post office that they assured someone would answer they even gave me the names of the manager and the supervisor . I dialed the number repeatedly there was no answer. All I can say is stay away from this post office, what they are doing is against the law and they seem to be getting away with it. read more

If you think coming first thing in the morning will be quick and easy think again. There's 3 windows and only one is ever in use. The staff is friendly but some of them just drag their feet even if there's a line of 10+. read more

US Post Office - 15 minutes after opening and the one cashier wonders off while 8 people are in line. - Post Offices Near Me - Los Angeles, California

Worst USPS ever. Do NOT go to this one. The ladies who work there are outright RUDE and that's me being nice. I went there twice.. The first time was for a job run and the lady acted as if I was bothering her and then when I needed to ask my supervisor a question before choosing my option she said I was holding her up even though she was moving as slow as molasses. She was the worst. THEN I went in the other day giving them a second chance to redeem themselves hoping for some better service, being as sweet as possible, another lady acted like I was mentally stupid.... Never coming back to this USPS read more

I went there to post a letter and the staff was incredibly helpful and friendly! And it wasn't busy at all! Highly recommend this location.

One of the busiest days of the year and the credit card machines + debit card machines are DOWN. It's cash only for all your holiday packages. And there is only ONE PERSON WORKING for a line that's out the door. Seriously??? read more

I've been a regular at this post office for many years. The original Staff and veterans of this Post Office are great! The two new ladies at the window are extremely rude and clearly do things to annoy out of spite. The least we ask for waiting in unnecessary long lines is a pleasant window experience. read more

Be prepared to wait... And wait you will, because every time that I come here half of the windows are closed and the line almost out the front door. The place is old, dirty in disarray with the automated Postal Center down at least half of the time and the staff... Oh, my God, the staff, VERY LAZY, SLOW, RUDE and treat you like they are doing you a favor in a very rude manner. If anyone needed any proof that affirmative action is a bad thing, you will find it here. read more

It's 50/50 with how helpful someone will be if you need counter service, but it's never excellent service that's for sure. Sometimes they'll give you the basic customer service needed for a transaction, and sometimes they'll treat you as if they're trying to communicate with someone who has had a lobotomy. I would give it 2.5 stars if possible. read more

I never write Yelp reviews but I called the usps complaint line and and I waited on hold for 45 minutes only for the lady named esha who picked up to hang up on me after I explained the situation. I am so upset with this experience. I went to mail a package and they didn't have anything for me to ship the package out of. It looked like a goddamn apocalypse in there it was trashed and a there was no supplies available and they made me pay extra to ship out my items. The worst part was the most rude and disrespectful women who were working the front desk. One of them was wearing headphones and not even listening to me. Both of them were even yelling at me and other customers. I have never encountered such terrible customer service and I wasn't the only one. Another customer asked for help and the front desk lady straight up said no and so he started making a scene too at and everyone was complaining. I felt like I was in a third world country with the state of this place. I am actually afraid they are gonna like purposely lose my package or mess with it because I stood up for myself. This location is severely understaffed and under supplied. You need new employees that are capable of working a customer service job. This happened on Monday 3/27/23 at around 4:50 pm since when I asked for the employees names they just simply said next and ignored me with this info I am more than sure you can find out who they are I hope something is done about this because it is completely unfair and they are scaring away customers. This is a huge established company you should be acting like it and training your staff accordingly. read more

Just ran in to drop off a package and was helped by Ms. Erika she was so pleasant and friendly she made my day!!! Why can't everyone be this kind!!! The world needs more people like her!!! I am thankful for how nice and personable she was in the 5 minutes I was in the post office read more

The worst and rudest customer service ever! With the parking being so horrible there at 9:00 am, I sent my grown daughter in to drop off a small package that I had already printed the postage for and just needed to have it scanned in, just in case it got lost I had proof I sent it. Well she was told because I printed it the day before they took the package and then told her they would not scan it and give her the receipt. When she came back to the truck and told me what they had done, I went in thinking there must have been a misunderstanding. Nope, they said because I had printed it the day before I should have mailed it that day. When I explained I printed it in the evening and the post office was already closed, I was told to bad. When I told them I wanted the package back they told me my daughter would have to come and get it. So back out to the truck I go and told my daughter to go back in and get it. She did and as we were pulling away one of the women, on her smoke break, that was working next to her flipped me off. Finished with work and headed home and stopped at a different post office and asked them if they could please scan the package in and get the receipt for it. She said of course. When I explained what had happened this morning she said there was no reason or rules saying if postage is printed the night before that they can not scan and print a receipt. Not sure what kind of games they were trying to play but there is a formal complaint going to the postmaster! read more

This post office is so getto. Itsreal dark inside and the employees are typically cranky postal workers. They threatened to call nthe police for having my 8lb dog inside with me while i was buying stamps at the automated machine...Lame. Also every time i go here there is a huge line. And the passport office is closed at this location. read more

I used this post office to send Father's Day gifts this year... Pros: -Had some shipping supplies for sale and use (which was good because I didn't have any). -The line of five people went quickly (~7min). -The guy who helped me let me send a package priority even though I accidentally marked it express. Cons: -They didn't seem to have any flat-rate boxes. -There is a crazy thick bullet proof glass shield at the counter that makes it difficult to hear the postal worker. -They are only open Monday-Friday from 8am to 4pm. I'll use this post office when it is open (which isn't very often). read more

ALWAYS a steady line. Only 2 workers :( Took forever and most of my lunch break. Try and avoid or maybe go later in day!!!uggggg read more

The Friday before Christmas, I expected this place to be a madhouse. I didn't catch the other guys name, but Yvette assisted me and was probably the nicest and most helpful Postal worker I've come across! The credit card machines were down earlier, but she took an extra step to try again when I asked. And they were back up and running. I was out of there in less than 10 minutes. YAY! read more

It is pretty tolerable if you go during an off peak time like 9am. Ive learned my lesson not to go much later than that. The door is locked promptly at 5pm. There is one self serve machine which is good if you only need stamps. Otherwise there is a long slow line out the door. Be prepared to wait. I wish they had slightly better hours and kept the lobby open later to use the self service machines after hours and drop off mail. read more

-5 stars! i haaaaaaaate having to go to this station and their sister station on beverly. no one can ever give you a straight answer or the right answer for that matter! both stations need new management or at least people that have a clue of what theyre doing. dealing with their inept service for the last two years is maddening. i much rather stick hot pokers in my eyes than deal with the incompetent employees at these stations. they never answer a damn phone, idk why i even bother calling not like theyre helpful over the phone either. if anyone has any idea how to request for new management please let me know. read more