It's right across from the USC campus. It has it's own small parking area. The parking spaces are…read moresmall, tight, and narrow. I didn't go inside the building but the have an outside mail box for drop off.

Never thought picking up a package could be so painful. If the option is available, I don't I will…read morebe selecting the USPS as a shipper for all future deliveries. United States Postal Service, step your game up. Good luck everyone.

DONT GO HERE. wish I could put -1 stars Went to the United States Postal Service location at Fig &…read more51st on May 29th around 11AM just to drop off a prepaid package, and the experience was terrible. The woman working there was rude and dismissive from the beginning. I asked for a receipt after dropping off my already labeled package and she told me they "don't give receipts there." When I mentioned other USPS locations do, she responded with attitude and told me to "go back there then." What made it worse was she refused to even scan my package or place it somewhere secure. She told me to leave it in a clear box near the front. I politely asked if she could scan it and place it in the back so it wouldn't get taken, and she refused saying, "No one will take your package." Completely unprofessional customer service and a very uncomfortable experience for something that should've taken less than a minute. After looking online, it seems many other people have had similar issues at this location. USPS seriously needs to address the customer service here.

A large woman that works at the post office with the Clerk ID Number 05 is very unprofessional,…read morerude and aggressive. She is extremely unprofessional and has extremely poor customer service skills. I do not believe she holds the skillset to be a lead clerk operating a post office alone. She kicked me and several other guests out of the store at 12:25 pm today. She was in the middle of a transaction with me when she got up proceeded to kick me and all guests out of the store. One of my packages was in the process to be shipped. I had to open the Mail Drop door at the clerk desk to retrieve my package and collect the rest of my packages to leave the post office. She was irrational and irate and even yelled at me. At 12:20 I walked into the store. A male was shipping off a package. We were the only two guests in the store. When he left. I finished packaging several packages to be shipped. I waited a moment and walked to the clerk desk. When I got to the front she said "next time don't come to the desk until I call you." I assumed that meant she was not ready to service me. So I stepped back to the front of the customer line even tho I was the only guest in store. When I went back to the front of the line she said "You can come now. What do you need? ." I got to the desk and said " I have a few packages to ship off." The clerk asked me to put all my boxes in the delivery drop off door. I told her that I would prefer to do that transactions one at a time to avoid getting packages delivered to the incorrect location. Considering the boxes were identical and this mistake has happened in the past I urged to her that that was not my preferential way of getting the packages shipped and told her that I would prefer to ship them separately. I literally had to beg her to do her job. The 1st QR code was scanned and I got the receipt for the 1st box. I put the second box in the drop off door and she continues to aggressively urge me to put all of my boxes in the drop off box. I declined the offer and she stated that it takes too long to do the transactions one at a time. I was still the only guest in the post office. I tell the clerk that I am on my lunch break and I don't want to go back in forth with her. I even stated " I'm literally begging you to let us do this transaction separately so the boxes don't get mixed up. " I even asked her if there was a manger or someone else that could help me since she didn't not want to ship my packages. She said " no it's a manger at another post office you can go to." She was on some strange power trip. While having this discussion more guest came into the post office. She grew angry got up and started yelling and proceeded to kick me and everyone else out the store. I had to start recording the incident while I grabbed my boxes to leave. I informed the clerk that I was recording her and that I would follow up with filing an incident report to start a formal investigation with the postal service. While I sat in the car the woman continued to fuss at other guests outside of the post office telling them that the post office was closed for the rest of the day even though she put a sign on the door that stated " out for lunch" I believe she only said this to other guests because she did not want me to continue waiting for the postal workers to get off lunch so that I could continue shipping my packages. While I waited a post office delivery man came to drop off packages. She opened the door for him and walked around the plaza to go shopping for lunch. On her "lunch break" she even took the time to record me in the car while I was on the phone with the post office documenting the occurrence to initiate a formal investigation. She even yelled at me from outside the post office while I was on the phone with customer services. This incident is highly alarming. The woman was very aggressive, rude and unprofessional and does not have the skillset to service the public. The woman was so crazy that when I was leaving the post office she slammed the door and said "girl bye". On her " lunch " she took the time to do all of this I assume to intimidate me. It was all totally unacceptable inexcusable behavior. Usps needs to have better discernment when hiring postal workers.

I really didn't think it was possible to come into a post office and be treated kindly and…read morerespectfully anymore. I am happy to say that this post office proved me wrong. I have never had a long line and there was actually a parking lot. Keep up the good work. LUV THIS PLACE!!

Employees are rude and don't want to process shipments out. Employees need retraining on providing…read morecustomer service.

Parking area is ok. I wouldn't try to find parking during busy business hours though. This location…read moreis very well kept. I didn't deal with any team member personally because I came during self serving hours.

They go by a different clock which is about 10 minutes ahead. I pulled up at 3:53 ( they close at…read more4pm) and the door was locked, which made me remember that the lady who worked there told me they don't go by regular time. They go by the clock that is in there which is a different time. So keep this in mind when going around lunch or closing time.

Monday 2/9/26 I arrive at the United States Post Office at 4:47pm and was STOPPED at the door by a…read moreUSPS employee telling me they are closing early!!!! Meanwhile there is 3 customers in line and 2 employees at the counter tending to customers. I got off work early just to get there to send off a certified check that required a dated post mark and priority tracking. Nothing difficult, typically a 2-3 minute transaction and move on. So I went down the street to UPS store and had to pay a premium. Look, I'm not outta bounds here when I remind people that USPS isn't some independent retailer in our communities providing shipping services. They are a GOVERNMENT agency that should follow the basic rules of morals and ethics. At a minimum provide a "SERVICE" within there hours of operation!!! Is that too much to ask for? BTW i was only one of a half dozen customers being turned away and most of them let them know they were not thrilled about it!!! Shame on the mid 40's looking gentleman who identified himself as the supervisor for being disrespectful to those elderly women who were refused service that afternoon.

When did it get so Expensive!!! I'd rather pay UPS and have…read morethem pick up my package from my home! I feel sick..I paid more to send my Granddaughters gift than the gift itself, I would have just given her the money. My fault, I shouldn't have sent my caregiver..I would have Not used USPS.

I went to the post office on Vermont to pick up a package and had a mixed experience. The location…read morefeels understaffed. The lines are long and the service moves slowly. I honestly do not know if it can ever get much higher than 3 stars because the overall system feels broken. The young lady working the counter was very nice. She had a good attitude, a smile, and did her best to help me. The issue was not her. I came to pick up a package that had this address on it, but the package was not there. She told me where it was supposed to be picked up and gave me the information she had. The bigger problem is the postal system itself. It is hard to figure out where things go and what you are supposed to do. Trying to track down mail and packages can be really difficult. So while the person helping me was kind, the overall experience was frustrating. I am giving the post office on Vermont 3 stars.

It has become extremely difficult to get mail picked up where I live there is no box for outgoing…read moremail. Besides that they can never keep a regular mail carrier and our mail at times don't name it to are address. This location gets busy, it serves it's purpose. Parking is available

The five stars are for postal clerk Shay, who saved the day! Shay was polite and provided detailed…read moreinformation about the service I was requesting--professional all around. Staff like her should be promoted so she can assist with training the others (see below). As for the other two postal clerks working the same shift (whose names I wish I'd noted--one may have been "Clerk 29"), they get **ZERO** stars. They were rude and snapped at me when I explained that the USPS online system indicated that postal staff would print the required form at the post office if I couldn't print it myself (not sure why a printout is required anyway given that my information was in the USPS online system, but that's a rant for another time). They also snapped at me because one of the documents I was presenting was not acceptable. The overall interaction felt hostile, like they were looking for a fight rather than helping a customer. I have empathy for employees who are tired and ready to clock out. But when this kind of behavior happens, it creates an unsafe environment for everyone. After working several government-level jobs, I also know that many employees stay in roles they don't enjoy because it's hard to leave (limited alternatives), and/or because union protections can make it difficult to hold people accountable--even when performance is not at the level it should be. And now, after reading some of the other reviews about this specific post office, I guess I'll be worrying about my mail getting stolen! :D The above interactions took place on Tuesday, June 9, 2026 between 4-5pm.

Every time I go they are quick, efficient and very friendly! Never have had to wait long for…read moreservice either even when there's a long line when I arrive

WORST, CUSTOMER SERVICE EVER!! Retaliator, bunch of disrespectful, ghetto a$$, buffoons!! This,…read moreplace acts like they're not even here to serve the public! They, try to make it "difficult" to ship your packages, provide you with receipt paper that fades in a matter of a FEW DAYS and you lose your packages or mail just because it! If, THAT isn't enough, then when you call them with the time you and day you went there to pay, they pull the date and time, give u the AMOUNTS YOU PAID! YET, STILL REFUSE to provide you with you with the tracking number for your packages!! This, post office SHOULD NOT EXIST! There, are MANY OTHERS that supercede their customer service! If, you can even call it that! I hope this one closes down! Because you make complaints and the Manager over seeing them, doesn't take their behavior seriously! Instead, he does his BEST to downsize their WHOLE PROBLEM! Which, MAKES HIM THE PROBLEM! RODERICK BENNETT! I have NEVER had an ENTIRE GROUP of employees at ANY USPS location act the way THESE PEOPLE DID towards me when I shipped baggage! I filed a complaint about ALL OF THE STAFF at the Crenshaw location except for ONE MAN. Who initially came out to take my luggage I was shipping. He, was the absolute ONLY ONE who didn't behave in an ignorant MANNER about shipping my bags! I'm, looking for a district Manager to speak with to see if I may get what I need. Because I called the location to try to recover my tracking number from the location, since the receipts they gave me FADED IN FIVE DAYS and by the time I arrived to my location NOTHING was on them! How do you track your packages when the receipt they gave has DISAPPEARED?? PLEASE, AVOID THIS LOCATION LADIES & GENTLEMEN! I PROMISE YOU WON'T REGRET THAT YOU DID! Making, a complaint about them won't matter because their Supervisor will NOT TAKE IT SERIOUSLY! I know because I told him about how ALL but ONE of them behaved unprofessionally towards me! Yet, HE STILL INSISTED TO SAY he spoke to ONE LADY about her behavior! SMH RIDICULOUS! #GHETTOPOSTOFFICE!

I've been going to this PO since 1991. Over the years, I've seen staff that was not-so-nice because…read morecustomers warrant those actions. Personally, they've been nice to me and very helpful especially when the manager had to step in a few times. When were issues with my mailbox, they knew and took problems into consideration. The lines are terribly long because shortness of staff working the windows. If you have certified mail to be processed, have your forms ready. Bring your own tape and NOT priority tape to use at their window. It's annoying standing in line because a customer comes back due to the lack of preparedness. Be ready to wait most times.