This was one of the nicest post office until that chubby woman came to work. I don't know her name,…read moreshe has black hair and darker skin. She started creating and demanding her own rules. I am selling bunch of stuff on Ebay for so many years and always dropped off my packages here at this station without any problem. Since she came she has a very very bad attitude and commanding you to do this do that which is very very aggressive and I don't think any of the residents here liking it. She complains about the size of your envelope, even though it is a regular size and prepaid package. Want you to buy another envelopes to send them. Then, want you drop off every item at once without thinking that QR codes for the labels would get mixed up. She just doesn't care and have a very bad attitude towards customers here. She just doesn't fit in with the peaceful, relaxed and friendly environment of this neighborhood. Maybe in somewhere else, but those attitudes are not accepted here, and you don't need to be like that too. I hope their supervisor reads this and warn her about this.

This is the only post office I ever been to that opens packages you ship out AFTER you drop…read morepackages off to "inspect" what you're shipping out

I usually have very good service at this post office however I just arrived a minute past five and…read morethey were helping another customer with shipping multiple packages but wouldn't let me pick up a flat rate envelope.... it's the holidays and there is traffic everywhere I think a five minute grace period is a curtesy the US post office can offer. Super rude! And I'm sure things like this is what keeps fedex and ups in business I'm very unhappy with the service I just got from the employee at this maspeth location.

Dropped off my package on Saturday morning July 11th, everything was normal, guy behind the counter…read moreworking never told me anything was wrong. Also I've been shipping out packages in the envelope below for 10 years with poshmark. I notice my package has not even been scanned and or shipped in 4 days, it's like I never went there? I go in today and the woman claims the envelope I chose was wrong that's why I haven't recieved any shipping information? So where is my package? Why didn't the fucking numbskull behind the counter on Saturday say anything? Do I get my money back? $500!!!! Did someone there steal it? DO NOT COME HERE!!! Bottom line, horrible people incapable of customer service and the importance of people's time and MONEY!

I drop off my deliveries to this post office almost everyday. This is one of the better ones…read more Most of the clerks are mindful of their customers.

DOGE needs to audit the U.S. Post Office. This location is horrible. Should be shut down. 1 teller…read moreopened with over 10 people waiting on line. Teller has two speeds Slow and StDimly lit. Any other company would be out of business.

These USPS workers at this post office are fortunate to be behind a safe glass considering they…read moredeserve an ssA whooping for disrespecting and refusing my elderly mother service on 4/18/2025. I had to wait out the entire weekend until 4/21/2025 to press this entire USPS office and its nasty, rude workers because USPS doesn't hold them accountable since they're parasites protected by the state . My blood was boiling from anger, with how upset and dissatisfied these USPS workers made my mother, I had no choice but to show up in person and press this entire office. My mother is not a rude elderly woman, and she is certainly not tech savvy like the younger generation, so she requires a bit of patience in learning how to access the QR code to print out her pre-paid shipping label. One of the USPS workers at this office had the nerve to tell my mother with a spiteful and smug attitude to "Go do it yourself" because her primary language is Spanish. My mother at least tried to communicate with the USPS worker in English and got denied service anyways. Ridgewood is a generational, immigrant dominant community, so to act like this USPS office has no employees who speak Spanish to help provide quality service to my mother who was only there to print out the pre-paid label and drop off her package, is distasteful and every employee at this USPS should be fired. USPS is funded through taxpayer money and both my mother and I have done our duties as U.S. CITIZENS in paying our taxes. It is THEIR JOB as PUBLIC EMPLOYEES to serve the American public who pays them. In this video which is now viral clip you will see my interaction, checking this entire USPS because what they did to my elderly mother was wrong and USPS is lucky one of their employees isn't missing teeth for the way they treated my mother. This USPS deserves no stars and I certainly recommend going to the post office on Fresh Pond instead of this dumpster fire of a post office, who's employees are insufferable pieces of work (For lack of a better word) who know no bounds and are incapable of respecting the people who fund their salary.

One time their label printer in the self service machine wasn't working(happens often!), so I asked…read moresomeone(short Hispanic lady) at the desk to print the label, and she did. She looked annoyed, but she did it. And THEN, it happened again on a different day, and this different person(large black lady) at the desk said she can't do that, I have to go to the pharmacy across the street and pay $4 to print this damn thing. I told her they've printed it for me before and she just had this shitty attitude and refused. I try so hard to be nice to any employee anywhere because I'm not a dick. But her attitude in an attempt to be lazy was soooo frustrating. As I left the building she even shouted "this girl trying to tell me how to do my job, the f*ck I look like?" I just ignored it but was sooo close to shouting back "A postal worker! You look like someone who works at the post office!" I did end up just doing the pharmacy thing, but I regret not pushing further and asking for a supervisor, because wtf?? In that entire building, that one self service machine is the only label printer??? Yeah right.

This post office is always a shitshow. Though not as bad as some of the ones I have experienced in…read morethe Bronx. There is always a huge line and only a few windows open. The line to pick up packages can be very chaotic with no system whatsoever in place. It's come to the point where I would get Amazon packages sent to the locker at the 711 instead of to my address and risking it being sent through the post office and then having to go pick it up. One thing that is really not the post office fault is that there are a lot of people sending packages overseas so it's a bit more time consuming to process. I wish they would have express counter for package drop offs like UPS and Fedex has. I'm sure there are a lot of people who just want to drop off a prepaid package and end up in line as the people who need more service.

Another update in regards to my stolen package- Long story…read moreshort, I had a package earlier this year that was supposedly "misdelivered" by my local USPS driver. Our building's security footage proves he was never around at the time of the incident, nor was any package ever left. I was also able to check with all of our neighbors and they didn't receive it either. So one way or another, this driver falsified a gps scan. Even before this incident, he has had a bad reputation of repeatedly losing our building's key (conveniently right around the same time mail goes "missing") and destroying our packages. Management here has been told about these issues time and time again. They don't give a damn. All that to say, I just received an email from USPS claiming they're now closing my missing package request. This happened earlier this year and now all of a sudden, they're refusing to even keep that open? I'm pissed. First they cover up this guys blatant felony, lie about sending a carrier to pick up this supposedly 'misdelivered' package and now I'm getting punished for exposing this? I can't stand this post office or anything it represents. I'm warning you, don't trust them. There's a real criminal side to this place and they are not being held accountable.

The best service that this post office offers are the self-service kiosks that enable productive…read moreexperiences with no staff engagement whatsoever.

Passport service sucks. . My infant has an appointment for 2:45pm to 3pm passport application…read more Nobody at the passport window when we arrived. I fall in line in the other window which took me couple of minutes for the line and by that time we were in front of window no. 2 at 3:07pm which the staff told me the one sitting on the passport window already left. (at what time?? cause when we arrived nobody is there). If they dont want to do their job just stay at home.

I've used this post office for years until recently letters taking more than 3 days to get any…read morewhere in New York a cross country taking two weeks . They were helpful when a package said it arrived a they called me to confirm as the mail person gave it to me the next day.

Literally the most difficult post office I have ever lived next to. I always get notifications that…read morethey attempted delivery and left a notice. I have a door man.... They don't actually attempt delivery and so they never actually ever leave a notice. I have to always go there and pick up packages because of this. They also close early all the time. Either update your hours on Google or close when you're supposed to close!!! Please either actually attempt delivery or just say it's available for pick up. I hate how I am pretty much lied to by this location.

Every single Amazon delivery by USPS is marked Delivered in Residence mailbox at 11:15am but the…read morepackage was never attempted to deliver. Months later all these packages were lost. I have security camera showing no USPS came during that time or day. This applies to all recent Amazon packages from Dec 2025 to Jan 2026.

Horrible, one of the worst USPS offices ever. Nasty attitudes from the workers, they don't care…read moreahout helping you at all. Avoid this place at all costs.

I am a clothing reseller , and the USPS is my best friend since it is 2 blocks away from…read moreme...letting me offer my customers super fast shipping date service in my opinion. Why i am giving this a 1 star now is due to , none of the clerks are not taking my packages because they say it says "Amazon Prime" and they will not take and sit there and argue with you like if your stupid and don't know what your doing. When i started reselling , they took my packages saying Amazon Prime with no absolute problem...now they want to say it's a huge deal and they CANNOT take it...but if you go to any other USPS in the city and go up to the clerk with your package in a Amazon Prime mailer because you probably couldn't find a normal plain box , they wouldn't even say anything about the Amazon Logo and just take it. I swear bro these Indian clerks at this location are just lazy pieces of shit and don't want to do their work.

On Monday, I went to ship a package for a friend of mine which was a Target box which I reused. The…read moreclerk acted really nasty after she yelled at me saying that I couldn't ship anything reusing that box unless you cover the markings. I clearly got upset because of the way I was being treated and then as I was leaving peacefully, she called me a "white asshole" and I had to curse back at her. Then I contacted the USPS which a woman named Jackie who claims to be in charge of this area from way over in Rego Park was giving the same Standard Operating Bullshit that all these companies give you now so they get you to back off. This person thought I was the one who instigated this situation when it was the clerk who got nasty with me and was cursing at me on the way out of the door when I was leaving peacefully and send this package at another post office because I'm never going back there again. I've never seen such disrespect from a postal worker of this magnitude and racially as well. The workers at this particular station are all rude, unprofessional. The place is a graveyard and when it comes for them to do work, you have to wait a minute or two since they're gossiping or looking at their phones texting or watching videos. This is not how a postal employee is supposed to behave and I don't care what this Jackie says since she's not physically there to observe them and repremand them right on the spot for their actions. You can't just sit on your ass from long distance and keep control of post offices like this. It doesn't work and ultimately, incidents like mine will get higher and higher and for this post office, i hope it does to show how irresponsible they are and this lady really tried to make me look stupid not knowing how this works and how customer service should be. These women are not going anywhere. I know that and this lady expects me to accept an apology when the clerk lied to her that I said something to provoke this when I did not and tried to leave without a problem until she said what she said. I shouldn't be humiliated in front of people for that clerk to justify that she thinks she was in the right when she knows that in the end she is going to lose big time. They also lost a long time customer because I had been going there since the late 90s, when customer service was customer service not the shit we have now with lazy unmotivated workers. This Jackie says that there are no signs on the floor saying you can't reuse Amazon boxes or anything like that. I call bullshit on that. I didn't see any and I'm not stupid either as she thinks I am. This goes for all post offices. They should put a sign saying this and not go in the post office and waste your damn time because they're not clear about this at all. If a clerk says it's not okay, ask the station manager (IF THERE IS ONE) and let them explain it to you because this person clearly thinks that this is everywhere and it's not. These clerks definitely should go for sensitivity training for as long as it takes for them to learn how to treat people with respect and not treat them like garbage. We pay their salaries with our taxes and we deserve better than this and they shouldn't get away with anything. They can close my case but this station is royally fucked going forward. Until there's a big change there with the workers, I strongly suggest that you walk to another post office close by or where ever you work because this is as worse as it gets. The place is filthy. Completely depressing which looks like a jail. I feel sorry for whoever goes there because your experience will be like being sucked into the tenth level of hell. You have been warned.

It's usually crowded but they do have a big fan so it's not ungodly hot here and I've not had…read morehorrible experiences with employees here. I've definitely experienced much worse in terms of post offices. The hours are average and the walk from where I live is manageable. Sometimes I have been here where there wasn't a long line and got in and out so that's a small miracle. The line also does move a little better than I've seen at some post offices.

Came here around 4:30 on a weekday to drop if a prepaid package that I was shipping. There's…read moreusually always a line so if you need servicing be prepared to wait for a while. They have a drop off machine where you can scan your package so you don't have to wait. It usually prints receipts but be careful if they run out of paper. The workers are not much help unless you wait in line for your turn.