Every time I come here it's a disaster. The last time I came in they locked the door early before…read moreclosing time. Today there is one person working the window when there's a line of people waiting. The workers don't care and ignore the customers. I had a passport appointment and the woman at the window is doing every job. No assistance to help with the line from the back. One separate worker took two men's questions and then said to the rest of us that she's "not working the front". We are supposed to arrive 10 minutes before our appointment and end up waiting 30 just to find out "their camera is down". That's so frustrating since folks took the time off work to come complete these tasks. Find a different location for your mail needs. This location is understaffed and unbothered.

I only go here when I am chauffeuring a non-driving friend around town. He likes this USPS to get…read morehis monthly Money Orders. When I go inside with him, I grab a sheet or two of those expensive Forever stamps. Our recent visit, my fried experienced some drama getting his money order. He told the clerk his amount needed and she repeated it to him. However, after she swiped his debt card she realized she accidentally did it for $52 more. She quickly apologized and got her supervisor to assist her in correcting the problem. It took a variety of steps, but they got it corrected. He got his money order for the correct amount and they gave him cash back for the over-charge. Good customer service. After they got my friend taken care of, it was my turn to buy my Forever Stamps. I am one of the last people who still sends greeting cards and I do my best to match the stamp to the occasion. My friends always comment on how my stamps coordinate with the card.

Hooray to find a post office. Unexpected but convenient to pop in here, pick up ten post card…read morestamps and be on my way in a jiffy. At 3:45 on a Monday evening, there was no queue and the clerk was actually pleasant. A nice surprise! Of course, the stamps cost a fortune but that's a review for the USPS headquarters in Washington not here. They do have a mailbox outside but you'll have to get out of your car to use it. [Review 371 of 2026 - 495 in Missouri - 25557 overall]

Worst post office I've seen in my life the staff is so rude for no reason. Old black lady up front…read moreseriously needs a new job & to top it all off they open whenever they please. Writing this twenty minutes past opening time this morning, thank you to these post workers who don't seem to care at all.

By far the worst business arrangement is FedEx with the Post Office (Smart Delivery). NO ONE takes…read moreresponsibility for wrong deliveries. Try getting a live person to explain what happened.

Stolen packages. The package I dropped off at this location…read moretook three days to be scanned in, and when it was finally delivered it was ripped apart and it's contents stolen

Do not mail any packages here. Twice I have mailed packages here and they never were delivered. Sad…read moreday for us.

This is the big, crazy post office of this part of St. Louis County. It features very little free…read moreparking, some metered street parking, lots of lobby space for queueing up, and its main selling point: the best hours of any post office nearby. This is the post office that is open on Saturday well into the afternoon. For that it gets 5 stars.

Came to the post office as the hours online state that they close at 6pm. I arrived here at 5:15…read moreand they were in fact not open. They should adjust their hours online to reflect the actual working hours. (Posting a pic with the stated working hours)

I dashed in here on a Friday to mail one envelope and get a receipt for dropping off 4 more that…read morealready had postage. It was quick and the clerk was friendly. Obviously the other reviewers didn't have such a positive experience...

How do you only have one person working at a time ? Noone wants to sit in the lobby for 30 minutes…read morewhile the worker is on his computer

This station serves me in the Central West End Today I was…read moreverbally accosted by one of their post ladies. I run an eBay business and have a high volume of outgoing packages. Typically, my normal guys on my route are AWESOME, and I take very good care of them and try to help when I am able! This woman was THROWING my packages and started screaming at me not to put a note on the mailbox. I was calmly asking her why, and she BLEW UP! At this point I asked for her name, and then she asked "WHATS YOUR NAME" I was ALL too happy to point to my apartment and gave her my full name. She became SUPER confrontational, so I grabbed my phone and took a video. Absolutely UNACCEPTABLE behavior, and I will Be posting the video and her picture on social media and sending it EVERYWHERE

The clerk at this post office is STELLAR. I had a complicated letter mailing and she walked me…read morethrough how to make sure I didn't overpay for my order. While I was getting the envelopes together in the atrium I saw her be the same level of exceptionally helpful with every person in line. I wound up being able to ship everything out today. Stellar stellar! Would recommend!

What a wonderful little post office! I was so impressed when I walked in. It had so much old charm…read morein the inside. The clerk at the counter was so pleasant and nice and happy to help me. I will definitely be back to this post office and will even go out of my way to come to it versus the one closer to my house.

This is my go-to UPS location due to proximity to my house. It's a busy location/area though so you…read morehave to be prepared to fight being for parking and stand in line. However, now that they have added the Amazon self return area that has really sped up the process and allowed everyone to get service quicker which I really appreciate!

Super easy to pop in this morning and drop off FOUR packages to be returned to Amazon. Easy parking…read moreand the young lady who scanned my packages was polite, friendly and efficient. I love that my phone "binged" before I'd even gotten back out to the car to let me know that my credit was being processed. [Review 584 of 2024 - 287 in Missouri - 21615 overall]

I've been in there the past three weeks FOUR times to get my passport updated. Half the time there…read morewas no passport agent on duty during their posted hours. Today I went in during their 'walk in' hours and was informed that they were booked the rest of the day. I was the ONLY person in there. I had all my documentation on hand, filled out and just waiting to be signed. The 'passport agent' on duty told me they were booked and she could not assist. When there were NO OTHER CUSTOMERS IN THE FACILITY! I addressed the sign on the wall which showed the times for walk in appointments. This government employee would not budge. In the time she was arguing with me, my passport submission could have been completed. This facility does not provide service, they cultivate laziness and seem to relish in it. Avoid this hell-hole at all costs.

Don't think you can get a more poor service post office. they really do not care if you get mail or…read morenot, including businesses. As a business in the Kirkwood area , we go days with not seeing a mail carrier , not just delivering our mail but Nobody in the building. Don't bother trying to call them to find out the issue , they do not answer.