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    2 years ago

    No one ever answers the phone; it rings endlessly.... and finally gives dead dial tone.

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    3 years ago

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    UPS Customer Center - San Diego

    UPS Customer Center - San Diego

    (261 reviews)

    Kearny Mesa

    If I could give UPS less than one star , I would. I arranged…read morefor a pickup of 3 boxes and paid 120.00 to ship with a 10.50 pick up fee. I typed a note as to where these could be placed on a hand cart and brought to her truck. The day came and I lugged the large, 25 lb boxes up to the pick up spot at the top of my stairs, and 5 hrs later my female UPS driver comes , goes to the gate, (unlocked) sees the boxes, and turns around, muttering to herself. I thought she was going to her truck for her cart , but instead, she gets in and drives away. I emailed UPS , and called them right away because as of later that day the boxes were still there. As if then I've received NO response and NO pickup This is the same UPS driver that signed a drop off slip for a package of mine that was insured for $5000 and dumped it at the end of my driveway, in a nice neighborhood sure but where thieves take stuff every day from residents. Mission Hills, San Die Okay. I don't know what happened but I could not be more pleased with the fact my same driver has become the opposite of that person I described previously! It's pretty amazing, she gets out of the truck and brings my packages to the gate, where she waits, holding a treat for our pit bull . When we get there, she greets us warmly and we have pleasant conversation, and she tells me when she signs for me. Which is fine of course . If I'm not home, she leaves the box inside the gated area with the treat right on top. I can honestly say, I love her now

    Cannot contact the center, cannot reroute your package. Calling customer service transfers you to…read morea random Indian call center that is of absolutely NO help. Go with DHL instead. At least THEY can reroute packages and the delivery staff will call you and email you regarding packages in transit. UPS gives you NO notice and NO service.

    US Post Office - postoffices - Updated June 2026

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