Horrible location!!! They lost Express priority mail $55.00 he never scanned it and when you…read morecomplain to them they are very rude particularly the manager there Uriel Ruiz 10060 willow creek rd san diego california. Disgraceful. How do they allow him to destroy business????

They never deliver on time. USPS web site will say my packages will deliver by a certain date, but…read moreonce it arrives in Scripps, I won't get it for 2-3 days later.

Depending on the time of day, this location can get pretty busy. Staff is still a lot nicer than…read morethe staff I've experienced at the other location nearby. Also I sell a lot of things I no longer wear on resale apps and can't believe I just realized at my last visit that I found just use the machine kiosk with my prepaid QR code. I like the human interaction but Will definitely be doing that next time the line is super long.

Local post office--they are kind and friendly when you enter and their service is the best it can…read morebe considering they are almost always busy when I go in. They try their best to quickly serve everyone in a quick manner but sometimes it is a wait. Patience as they work hard and try their best. I'm grateful to have a post office so close by.

I had to ship out 44 boxes today, each one to a different address and was fortunate enough to have…read moreKaela help me. She spent nearly 2 hours typing addresses and I couldn't have thanked her enough for being so incredibly sweet, efficient, and helpful. There was an issue with the Excel file I sent, so she had to painstakingly manually type all the entries. She even worked through her break to finish my packages, now that's dedication! I was extremely satisfied with my experience and will definitely make this my go-to UPS location for future delivery needs. This UPS store is nicer than some of the others I've been to. It's larger and has friendlier service, that's for sure!

Terrible customer service. Did not offer to mail package for free when it was UPS error. I mailed a…read morepackage. It was sent back for a sorting issue, which was written on the return form. The manager claimed it was refused by sender. Which was false. The driver decided to take the package back to a facility and not deliver. Again, in the notes. No responsibility or accountability at all. The customer loses because they can make up anything

What a horrible place you have to ring a bell and wait for someone to come out and help you pickup…read moreyour mail. Meanwhile I sat for 45 minutes and nobody came. Is this whole place some kinda scam? Who works here exactly? Do they have an iota of customer support experience? The manager cant assign ONE single person to help customers when they pickup packing

Be prepared to wait forever and they will never answer their phone so you always have to go in…read moreperson and hope they have time to help you

Open going to this local postal annex for the past 13 years for my employer and have built a…read morerelationship with the owners Raja is the wife she's very calm and she has a very wonderful customer service she always has gone above and beyond for my boss and I always asking how we're doing how is his health and greets me every time as well as her husband Ahmad his old school mannerism is not what the reviews have said he's very respectful and laughs with me and just listening to me venting at times and always has a smile on his face and loves his family very much I would continue to support a mom and pop business that is trying to evolve and provide for their family then other big successful businesses that see us as just a number This postal annex has never closed down since I've been working in Mira Mesa since 2009 so they're doing something right with multiple resources including notary to scanning to emails to packaging even when life is rough through this pandemic and our health is at Jeopardy they are always open to the public supporting one another through their challenges I respect this beautiful married couple and their business 100% these days people expect instant gratification We're human we are not robots like society is trying to make us. Much love to you both and may God bless you abundantly .

Complete waste of my time!…read more First and foremost, I have tremendous respect for everyone, especially elders but holy cow. I was literally next in line to get a couple of things notarized. Was asked to wait 10 minutes or so, so I said sure. When it was my turn, I was turned down in favor of someone else who literally just walked in because they "simply have other services the need to tend to." What???? They completely wasted my time. Mind you, I needed to pick up my daughter so I left pretty disgusted. Nothing annoys me more. Surprised they have even two stars here. Never again. So unprofessional.

If I could give zero stars, I would the woman in the back of the store working the counter at USPS…read morewas the most unhelpful rude person. She did not help me or answer any of my questions and was snarking at me. Worst customer service and should not be working that job if she doesn't want to answer questions.

THEY STOLE MY PACKAGES, never provided a receipt or scan my items properly into USPS systems. Only…read more2/8 packages I drop off ever updated and the rest are unaccounted for.. I called the store the USPS was in and they were incredibly rude and not helpful and I called usps and got an automated response and cannot reach the store itself. I'm extremely concerned as I trusted USPS to ship 800+ dollars of clothing in these packages and now they are STOLENNN. I tried everything I can to reach them today which is a Friday since they are closed on the weekends and nothing was resolved..

Laura's notary services were excellent! Live scan too! I love this place! I take care of all kinds…read moreof things here.

Mick was a great help with tsa Very helpful and professional…read more He was fast and efficient

No one ever answers the phone; it rings endlessly.... and finally gives dead dial tone.read more

Worse business to deal with. The mailman has lost my package and I had to call and submit the case…read morefor investigation. They called me to tell me to check the mailbox and then closed my case. I submitted the request again because I checked the "parcel" and the mailbox prior to calling them and nothing. You call their number and no one ever answered and it just keeps ringing and then disconnects. This place is a fraud and should not be in business.