I had an excellent experience with Marlon at the San Diego Post Office. He was incredibly helpful, courteous, patient, and professional. He took the time to make sure everything was handled correctly and made the entire process much easier for me. It's refreshing to receive this kind of outstanding customer service. Marlon is a great representative of the Postal Service, and his help was genuinely appreciated. Thank you, Marlon, for going above and beyond! read more

Employee consistently late early in the morning it's only one worker the line is extremely long the worker's name is ( lala) I wish they would do something about the situation because it's consistent. Not a good employee read more

Very beautiful building from the 1930s. I felt transported to another era, as many of the details are still the original ones for what I could observe. The employees were very attentive considering the long line and handle my package with care. This is, together with the La Jolla post office, the nicest historical post office I have been around. The parking situation is tough, you only get 15 minutes parking spots and are difficult to get, so you end up parking in the nearby streets that unfortunately are full of transient people. That part is very sad to see and also somehow, I did not feel safe parking there and having to walk passing by some weird scenes. I went there coincidentally but probably will think again due to the parking issue. read more

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Second time I've had to deal with Tracy! She shouldn't be a manger. She was supposed to call me after an issue w/ a package ( that she couldn't pin point why it was returned) she never called I called three times left a message. Still no call back .so I had to drive 20 minutes to go. See if I could talk to her and then she said she's busy. I see her walk past not busy. (And then she walks again just now and gives me a dog a dog from a manager when she was in the wrong) an issue that she told me she was gonna call me and take care of Noor. Did she have the decency to come out when I drove all the way here too personally I talk to her about it. Second time with this woman ! She shouldnt be a manger here at all! read more

literally why do people work at the post office if their attitude is gonna be as if they've worked every day for the last 80 years. I showed up wanting to ship out 15 or so letters and 1 media mail. been here for the last 30 minutes just being re-directed from window to window and each rep having a nastier attitude than the last when i'm asking questions they all don't even know what they're doing and are just denying me sending mail a way that i've done my whole life!! can't even show me where on their policy it is. literally had to speak with 4 different reps AND the manager to get 1 package sent out. lol would no recommend as I just wasted 40 min and left w a headache. -0-10 read more

US Post Office - Help Counter - Post Offices Near Me - San Diego, California

Had a package mailed that was labeled with the receiver's name and address. The man working typed in the wrong zip code and city and my package was lost. Shame on me for not checking but he read the correct address out loud and I didn't realize till my friend never received the package and I looked over the receipt weeks later. read more

Horrible. They never answer the phone. I called and it rings nonstop and then it sounds like someone picks up and hangs up. Other times theres just a dial tone AND IT HANGS UP read more

I waited way too long in line to find out I missed the cut off for next day (in-State) delivery.

Government job but they can't even answer they're phones after failing to deliver my package that they marked delivered.. annexin amazon 10 times better with delivery. read more

Beautiful building, gracious interiors, friendly postal clerks, and fast moving or short lines are the draw here. There's plenty of street parking, including a quick drop-off/mail chute at the curb. read more

Walked in there was a line but moved fairly fast, customer service was great. I just needed a change of address I was in and out. They were fully stocked with boxes, and other shipping supplies. read more

US Post Office - Post Offices Near Me - San Diego, California

Located in the center of Downtown San Diego lays the official Unites States Post office. Its right off E street between 8th and 9th street and right across the street from the old San Diego public library. This post office supplies all your postal needs and wants. The post office is nicely built and the architecture is quite fascinating as where you can feel the place has had quite some time of where its at. The ceilings are high and antique and the spaces are big and rustic with alot of history behind it. The lines go quick and easy with plentiful workers behind the counters. You can easily mail packages or return packages with ease. Please make sure if returning packages your label is USPS and not UPS because they won't accept it. Great location in the heart of SD and free complimentary parking for 15 minutes on E street. read more

This location is sketchy af!!! You already know it is when the drop off has to be at the counter because the drop boxes can't be trusted to not get tampered with. Plus, it smells like human urine because all the homeless hang out nearby. Thankfully, the package that I shipped made it safely. Hence the 2 star. Do not recommend. Only went because I was in a rush and it's downtown. Parking can be iffy too depending on the time and day. read more

Not sure where the hate is coming from. Super friendly staff, with super helpful, useful advice. In and out in five minutes. This is a great post office. read more

Alberto, 1 of the station managers took my phone call, was professional, courteous, patient, effective, efficient & delivered on his promise on 6/4/24 for an oversized, important package w/ late delivery. Thank you so very much, Alberto!! :) : ) This is a busy US Post Office, it is a federal government agency, it is not a business as another yelper angrily & offensively wrote among other garbage she wrote on yelp regarding this post office. But, despite, being busy they make a lot of effort to answer their phones, what smaller SD post offices seem lacking. My friend, Mr. Sullivan and the local San Diego Police Dept. Community Relations Officer, Larry Turner, and I'm sure others have made an effective, Humane, effort to have the homeless camping out, Heroin drug induced nodding out in front during daylight so that children can see, defecating and doing God knows what in their tents, moved again humanely away from this Federal Building. I haven't seen the trash, and the belligerently panhandling homeless from circa March 2024 to June 2024. Thank you, Alberto and Thank you, OFC Larry Turner and Mr. Sullivan. By the way, OFC turner I'm voting for you for our next Mayor (& I encourage other San Diegans to do so, also)....so that you can help our finest city in 2025 & beyond as an Effective, yet compassionate Mayor. God bless, good karma, & good vibes. read more

The most unprofessional workers I've ever encountered. They teach their employees to be lazy and not do their job. And when called out they will gaslight you. They never deliver packages with signature. They are too lazy to come to your door. They immediately return it to the post office to have you pick up your items there. When you talk to them about this issue they always have an excuse "there's a gate" or, best one I got so far "there's an elevator". Not there is no gate where I live nor is there an elevator. You're just too lazy to do your damn job. UPS and FedEx have no problem coming to my door. A bunch or unprofessional and lazy people who work there. read more

Perfect mail delivery and service all the time, reliable, quick and great customer service.

Not recommended, they "lost my PlayStation 5" The lady who helped me asked if it had any batteries and I said maybe it's a PlayStation 5, she got super exited and said they are hard to find, I left regretting telling her what it was cause I had a bad feeling!! Yup!!! A month later eBay took the money out of my account because the buyer never got it. I have a tracking number it shows it never left!!! They don't want to help me and I get the same person when I call. 2 months later no one is helping me!! They just tell me i can't do anything with out insurance!!! read more

Marlon guided and helped me send my package. He was informative and kind. I saw he was also interacting with other guests in a positive way. There were a good amount of employees to help with the large group of guests. read more

Why packages are sent here from northern California when the destination is Escondido is beyond me. How green of USPS. Only for it to sit here for an entire day after arriving. read more

Top notch service, Luis listened to my problem offered a solution and efficiently handled my shipment needs thanks Luis read more

US Post Office - Post Offices Near Me - San Diego, California

Shawn and Marlon are very rude and disrespectful. Terrible customer service. Waited in line for a very long time. A homeless lady came in and cut in front of everybody in line and was belligerent and they allowed it . Then tried to make me go back to the back of the line and refuse me service because I was upset about it. Happily Lema and the Supervisor were there to take care of their unprofessional behavior. I am grateful for them. read more

Like any large scale convention, San Diego Comic-Con can be stressful in many ways. One thing lots of fans who do not live locally need to contend is finding a way to get all the neato stuff you purchase from the convention to take home. On the suggestion of friends who are SDCC veterans I was told to look for a local post office not too far from the convention center, and so I found my way to this branch. From the get go this post office drew me in. The exterior is right out of a movie set in the 30's (the era this building was constructed). Sweeping, grand and gigantic, they do not quite make post offices like this anymore. The interior is a snapshot of another time. Lots of marble, long *open* cashier windows where you can literally slide something right across the counter to the postal workers inside. I'm pretty sure I have not seen a post office without big plexiglass barriers since I was a teenager. It was a really beautiful piece of architecture. Even better? The staff was fantastic. It was not a particularly busy morning so I think I lucked out, but when I came with my pile of Comic-Con goods the ladies there were more than glad to help me find a box that would fit all my stuff and help me tape it up. They were super pleasant and when they found out I was an out-of-towner, they were more than happy to recommend local places to eat. It was probably the nicest experience I've had at a post office in years! read more

Always great and friendly service while taking the time to address any questions or concerns. Sometimes they make up answers and rules on the spot, as is usual when dealing with government agencies, but it has yet to cause an issue other than having me leave unsure about the outcome. read more

Worst post office ever. The front staff were friendly but the supervisor Claude was NOT that helpful- anything to not deal with the problem - call these people, call those people, try this, try that, only to find out my items were at his post office the whole time and he just didn't feel like he was paid enough or that it was his responsibility. Mail is always missing among other items and am told by them, they didnt deliver it [insert made up excuse; I verified it was untrue] . Gov should investigate and audit bad practices at this location and completely revamp the service here and in the area. read more

Not real thrilled. tried to mail a package and the counter clerk gave me all kinds of grief. Something about the address, which is one I use all the time. Then it was that it could not be insured for the full amount. Come on! I did learn that you can buy insurance up to $50,000 on registered parcel BUT they will only pay you out $25,000??? What? read more

US Post Office - Well anyway... - Post Offices Near Me - San Diego, California

I had a great experience at this post office. Very helpful and friendly. I had 138 padded boxes to mail and they spent over an hour helping me with stamping each item. They made this experience fun and not as stressful as it would have been. I will def recommend going back. read more

Thank you so much for the excellent professional customer service I received from Bob B. After having had some of my packages stolen or being delivered to wrong address, and never getting my packages, it had been so disappointing! I felt like no one cared and I wasn't being listened to, Until I met Bob B., he was totally awesome, he took the time out of his busy schedule to hear me out, and very concerned about my problem! He when above and beyond in helping me, in making sure that my package got delivered into one of the mailboxes with lock. He is truly my hero and definitely made my day! Thank you so much, Bob!! May God bless you!!! read more

They steal packages if you drop them off here. One particular employer that always works the counter eyeing you every time u drop off might give u the hint. Stealing more then shipping. Very frustrating read more

Five stars for going postal: Over one month ago I moved from San Diego to another city in California. Two weeks before moving, at the local post office (San Diego's Ocean Beach USPS branch)) I handed a postal worker my address change info. I have yet to see one piece of mail forwarded to me. This failure from USPS has resulted in numerous complaints from both business contacts and personal correspondents, and in loss of subscription services (which I included in my forwarding info. Neither the Ocean Beach branch or the main branch of USPS San Diego answers their phone. Amazing what incompetence exists in a US government agency. Or perhaps not so amazing but to be expected. The buck ends with the Postmaster General. Is he/she/they reading Yelp read more

This post office doesn't get enough credit. The scene outside isn't the most glamorous but the workers inside are always helpful. One woman in particular is truly super helpful. Her name is Christy. I've been lucky enough to have been helped by Christy a few times. She is always extremely patient and kind and knows everything about the business. The postal service is lucky to have her and she is one of the main reasons why I favor this location. Thank you for all of your hard work Christy! read more

This is hands-down the worst Post Office location that I've been to in San Diego. IF you can reach a clerk before your 30 minute parking meter outside runs out - count yourself fortunate! That's the biggest problem with this place: the line. I'm not even going to mention the other problems people have listed in their reviews. More than once I've left line because my meter has run out - a $40 parking would only be insult to injury... Make the trip to Hillcrest or even the Post Office tucked into the Mission Valley mall (by Macy's Home Store) and don't bother with the downtown location. read more

If it was possible to give zero stars, this location would definitely get that rating from me. We were waiting for a delivery of one CD. ONE! The mail carrier, for some reason known only to him, decided that the envelope that the CD came in couldn't be left in our mail box, which is big enough to fit five or six CD shipments (as I've learned from the past). Then he decided that the CD couldn't be left in the large lock boxes directly across from our bank of mailboxes, even though they're big enough to crawl into. What truly flummoxes me, however, is that he also chose to ignore option number three - leaving the package with our rental office. Instead, he decided that it'd be necessary to take the package - ONE CD! - back to the post office, after leaving us a notification that the package would be available for pick-up after 9 am tomorrow. BUT, what makes this even more frustrating is that the hours for pick-up during the week are 9 am - 4:30 pm. That's not even a full 8 hour day! Besides, I'm at work during those hours, and I certainly can't go to my boss to say, "I have to leave early to pick up a CD from the post office because the mail carrier was too stupid to figure out how to leave it in my mailbox." The post office may wonder why they're steadily losing business. When they treat people's mail this way, is it really so hard to figure out? We've never before had an issue with the service in our area before, but this is inexcusable. Now I have to go out of my way to do the job that the freaking mail carrier should have done to begin with. Way to go, USPS! Way to make a customer for life! (Where's my sarcasm font when I need it?) read more

I sent a packet to USCIS via Priority and Certified mail with signature request. USCIS claimed that they did not receive the packet. I went online to retrieve the signature card receipt using the tracking number. However, it was unreadable. I went to this post office and met Luis R. He went above and beyond his duty to help me retrieved the actual signature card. He printed and gave it to me without charge. Thank you very much for all your help Luis. I greatly appreciated it. read more

The lobby opens at 7 am. The windows open at 8:30 am. I entered at 7:52 am. By "lobby," I mean the antiquated post office boxes, because otherwise there is nothing here--no Automated Postal Center and no packaging materials. All I needed was a flat-rate box to pack up and mail later. So, hearing some bustle behind the closed windows, I knocked on one until a lady opened up. She was not at all happy about it, but she DID give me the box that I needed. So thumbs up for helping me, but it wasn't pleasant. In Chicago, they would have ignored me entirely until the stroke of 8:30:59, so I should be thankful that I got my box and could proceed with my busy morning. read more

Employees are Prompt & Courteous - Patrons are a bit strange... I'm giving this a mixed review because the service has always been very prompt and efficient. But the vibe in the building is a little weird. I feel like I'm going to some place stuck in the 1930's frozen in time. And the people in the area are kinda strange-- Last week I went to pick up a letter and saw a colorful mix of people in line in front of me-- the middle aged obese man who looked like Mike Meyers "Goldmember" character in a fat suit to the chatty lady talking to the conservatively dressed man carrying a book titled "How to Make Money in Foreclosures with No Cash Down". Not to mention the homeless people camped out on the front steps. If you want to people watch, this is the place. read more

When I first went into the post office it was very dark I was greeted by a postal worker what she was nice name Jay then I proceeded to get a priority box and they told me that they cannot give me tape that I would have to buy tape asked to speak to a manager foster came out and pretty much cleared up everything for me for the future and also gave me some tips For our e-commerce business in Atlanta read more

US Post Office - Inside the postal office - Post Offices Near Me - San Diego, California

I hate the area of this post office since it can be so busy and parking sucks, however the staff is great and I couldn't ask for more at a post office. read more

What can you expect from an USPS? Standard slow services so give yourself plenty of time! Nice staff though! I came in right when it opened and there were 4 ppl ahead of me. read more

I took a day off and was home all day waiting for a delivery that required a signature. I heard USPS through my door (!!!) - you know, that clicking sound from their tablet. And then guess what? They left, never rang the bell or knocked the door, and left a note in my mailbox that they have missed me and I need to go to the post office for pick-up. This isn't the first time this has happened! I have been wondering why I have been missing all those packages that required signature. USPS JUST NEVER BOTHERED TO ATTEMPT A DELIVERY TO BEGIN WITH!!! Downtown USPS on 815 E Street San Diego 92101, whoever you have deliver the packages to 1050 Island Ave are not doing their job! read more